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Showing 1,251 - 1,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 27302483 | Pro discount enrollment | Closed | Normal |  Melody Runolfsdottir | — |  Mr. Lonie Hudson | wholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 22, 2026 | |
| 72531025 | Birthday gift not received | Closed | Normal |  Dr. Kenny Deckow Sr. | — |  Ignatius Cummerata | Chat | gift-cardviployalty | 6h | ●Responded | 1/5 | — | — | Apr 15, 2026 | Apr 22, 2026 |
| 58573728 | Insider tier issue | Closed | High |  Joel Runolfsdottir | — |  Mr. Eliza Gerhold IV | Chat | shade-match | 5h | ●Responded | 7/11 | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 41303346 | Shipping cost question | Closed | Normal |  Jayne Nader I | — |  Kaela Friesen | damagedvip | 5h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 22, 2026 | |
| 45565751 | Where is my order? | Closed | Normal |  Jack Purdy | — |  Mr. Skyla Trantow | Chat | appvip | 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 22, 2026 |
| 88149603 | Item authenticity concern | Closed | Normal |  Frederick Kling | — |  Chaz Renner | refundloyalty | 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 22, 2026 | |
| 55959236 | Shipping cost question | Closed | Normal |  Tyrone Jacobi DVM | — |  Amely Pacocha | Chat | shade-match | 5h | ●Responded | 10/11 | — | — | Apr 21, 2026 | Apr 22, 2026 |
| 53884680 | Allergic reaction concern | Closed | Normal |  Odie Becker | — | Amely Pacocha | Chat | — | 4h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 66113831 | Birthday gift not received | Closed | Low |  Glenn Little DVM | — | Ignatius Cummerata | bopiswholesaledamaged | 4h | ●Responded | 5/5 | — | — | Apr 16, 2026 | Apr 22, 2026 | |
| 48387926 | Return after 30-day window | Closed | Low |  Liam McKenzie | — |  Lily Raynor | Phone | app | 2d 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 25434859 | Where is my order? | Closed | Low |  Lowell Wehner | — |  Dr. Mandy McLaughlin | — | 4h | ●Responded | 9/11 | — | — | Apr 16, 2026 | Apr 22, 2026 | |
| 06854572 | Address change after shipping | Closed | Normal |  Daija Koss | — |  Yazmin Jast | Phone | influencervip | 3h | ●Responded | 5/5 | — | — | Apr 21, 2026 | Apr 22, 2026 |
| 68679554 | Birthday gift not received | Closed | Normal |  Damon Tromp | — |  Jacklyn Dare | Chat | returnssamplesfragrance | 3h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 07920629 | Discount code not working | Closed | Normal |  Alexandria Bailey | — |  Garth Dooley | — | 3h | ●Responded | 4/5 | — | — | Apr 17, 2026 | Apr 22, 2026 | |
| 02170089 | Klarna / Afterpay split issue | Closed | Low |  Denise Fritsch | — | Garth Dooley | Phone | loyaltyvipshade-match | 2h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 95381033 | Item authenticity concern | Closed | Normal |  Caleb Cronin | — | Mr. Skyla Trantow | Chat | shade-match | 2h | ●Responded | 10/11 | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 22390595 | Return after 30-day window | Closed | High |  Ms. Julie Predovic | — | Yazmin Jast | damagedapp | 2h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 22, 2026 | |
| 38045441 | App crashes at checkout | Closed | High |  Ms. Josefina Collins | — |  Vilma Gusikowski | fragranceshipping | 2h | ●Responded | 5/5 | — | — | Apr 18, 2026 | Apr 22, 2026 | |
| 46942285 | Foundation match help | Closed | High |  Margaret Jakubowski DDS | — | Mr. Eliza Gerhold IV | appfragrance | 2h | ⊘Not fired | — | — | — | Apr 18, 2026 | Apr 22, 2026 | |
| 62603959 | BOPIS pickup not ready | Closed | Normal |  Leonard Towne | — | Chaz Renner | Phone | refundgift-card | 1h | ●Responded | 3/5 | — | — | Apr 21, 2026 | Apr 22, 2026 |
| 15089796 | Foundation match help | Closed | Urgent |  Jake Connelly | — | Vilma Gusikowski | bopis | 1d | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 22, 2026 | |
| 64509813 | Missing samples in order | Closed | Normal |  Beulah Labadie | — |  Faith Hilll | — | 6d 21h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 22, 2026 | |
| 62382669 | Discount code not working | Closed | Normal |  Daniel Kovacek | — | Chaz Renner | samplesappreturns | 21h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 22, 2026 | |
| 06331797 | Discount code not working | Closed | High |  Julian Koss | — | Vilma Gusikowski | Chat | returnswholesaleapp | 19h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 73722433 | Store experience feedback | Closed | Normal |  Luis Swaniawski | — | Dr. Mandy McLaughlin | Chat | loyalty | 1d 18h | ●Responded | 4/5 | — | — | Apr 16, 2026 | Apr 22, 2026 |
| 49683139 | Item authenticity concern | Closed | Normal |  Alessia Fahey | — | Faith Hilll | refundloyaltywholesale | 2d 18h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 22, 2026 | |
| 37942389 | Store experience feedback | Closed | Low |  Eleonore Blick | — |  Darryl Jacobi | — | 1d 18h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 22, 2026 | |
| 56397954 | Restock alert for backorder | Closed | Urgent |  Heather Kuhic | — | Lily Raynor | gift-cardshippingshade-match | 14h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 22, 2026 | |
| 92808202 | Wholesale order question | Closed | Low |  Destin Bauch | — | Vilma Gusikowski | Chat | — | 1d 13h | ●Responded | 4/5 | — | — | Apr 19, 2026 | Apr 22, 2026 |
| 21210970 | Missing items in shipment | Closed | Normal |  Theron Wyman | — | Kaela Friesen | Chat | wholesale | 12h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 22, 2026 |
| 98147729 | Refund not received | Closed | High |  Haleigh Kling | — | Yazmin Jast | Chat | — | 2d 12h | ●Responded | 3/5 | — | — | Apr 15, 2026 | Apr 22, 2026 |
| 55906302 | Insider tier issue | Closed | Normal |  Mr. Benjamin Ryan | — | Lily Raynor | gift-cardloyaltyapp | 2d 12h | ○Sent, no reply | — | — | — | Apr 12, 2026 | Apr 22, 2026 | |
| 23199027 | Item authenticity concern | Closed | Normal |  Westley Emard | Atlas Hospitality | Chaz Renner | vip | 12h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 22, 2026 | |
| 20088688 | App login problem | Closed | Normal |  Layla Rau | — | Mr. Eliza Gerhold IV | Phone | wholesaleinfluencergift-card | 10h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 22, 2026 |
| 90568461 | Gift card balance question | Closed | High |  Josephine Bins | — |  Mr. Cade Senger | damaged | 9h | ○Sent, no reply | — | — | — | Apr 20, 2026 | Apr 21, 2026 | |
| 93346427 | Shipping cost question | Closed | Normal |  Bryant Champlin | — |  Kip Schroeder IV | — | 7h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 21, 2026 | |
| 55950300 | Allergic reaction concern | Closed | Normal |  Cory Hills MD | — | Kaela Friesen | Phone | — | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 21, 2026 |
| 00855617 | Restock alert for backorder | Closed | Normal |  Marquise Harvey | — | Mr. Eliza Gerhold IV | Chat | appshade-matchshipping | 6h | ●Responded | 5/5 | — | — | Apr 14, 2026 | Apr 21, 2026 |
| 50511488 | Allergic reaction concern | Closed | Urgent |  Shaylee Frami | — | Mr. Eliza Gerhold IV | Chat | — | 5h | ●Responded | 3/5 | — | — | Apr 18, 2026 | Apr 21, 2026 |
| 14528097 | Foundation match help | Closed | High |  Rhett Ondricka DDS | — |  Tommy Kuvalis | gift-card | 5h | ●Responded | 4/11 | — | — | Apr 20, 2026 | Apr 21, 2026 | |
| 30733441 | Cancel order request | Closed | Normal |  Otis Corwin | — |  Steve O'Conner | — | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 21, 2026 | |
| 27197158 | Discount code not working | Closed | Normal |  Claude Reinger-Beatty | — |  Julie Hodkiewicz | gift-cardinfluencerrefund | 5h | ●Responded | 4/5 | — | — | Apr 17, 2026 | Apr 21, 2026 | |
| 11314722 | BOPIS order cancelled at store | Closed | Urgent | Westley Emard | Atlas Hospitality | Jacklyn Dare | shade-matchappvip | 4h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 21, 2026 | |
| 54439082 | Lost package follow-up | Closed | Normal |  Alvena Hartmann | — | Darryl Jacobi | — | 4h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 21, 2026 | |
| 32077614 | Address change after shipping | Closed | Normal |  Miss Nellie Kessler | — | Mr. Eliza Gerhold IV | Chat | influencerloyalty | 4h | ●Responded | 5/5 | — | — | Apr 19, 2026 | Apr 21, 2026 |
| 79149286 | App crashes at checkout | Closed | High |  Mr. Raul Doyle | — | Amely Pacocha | appfragrance | 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 21, 2026 | |
| 85899055 | Influencer code not working | Closed | Normal |  Tonya Koepp MD | — | Yazmin Jast | Chat | — | 4h | ●Responded | 5/5 | — | — | Apr 17, 2026 | Apr 21, 2026 |
| 15926409 | BOPIS pickup not ready | Closed | Low |  Wendell Dickens | — |  Eula McKenzie | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 21, 2026 |
| 39211065 | Wrong shade sent | Closed | Low | Haleigh Kling | — | Kip Schroeder IV | Chat | gift-card | 3h | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 21, 2026 |
| 05560238 | Refund not received | Closed | Low |  Leopoldo Frami-Muller | — | Tommy Kuvalis | — | 6d 3h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 21, 2026 |