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Showing 13,801 - 13,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46216410 | Store experience feedback | Solved | High |  Colten Skiles | — |  Julie Hodkiewicz | — | 1h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - | |
| 30924909 | Lost package follow-up | Solved | High |  Vallie Zulauf | — |  Dr. Mandy McLaughlin | Chat | vip | 6h | ⊘Not fired | — | — | — | Mar 16, 2026 | - |
| 35555235 | Allergic reaction concern | Open | Low |  Rhea Klein | — |  Lily Raynor | Chat | shippingvipwholesale | - | —Skipped | — | — | — | Nov 15, 2025 | - |
| 16382859 | Cancel order request | Solved | Normal |  Dominic Ankunding | — |  Kip Schroeder IV | Social | bopisshippingfragrance | 3h | ⊘Not fired | — | — | — | Sep 5, 2025 | - |
| 26930217 | Discount code not working | Solved | High |  Erika Yundt PhD | — |  Chaz Renner | loyalty | 3h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - | |
| 66142959 | Store experience feedback | Solved | Normal |  Damien Stehr | — |  Ignatius Cummerata | gift-cardwholesaleshipping | 17h | ○Sent, no reply | — | — | — | Apr 15, 2026 | - | |
| 20868071 | Loyalty points not posting | Solved | Normal |  Kathryn Bogisich | — |  Mr. Eliza Gerhold IV | vip | 5h | ⊘Not fired | — | — | — | Aug 4, 2025 | - | |
| 77568483 | Shipping cost question | Solved | Normal |  Sydni Tremblay | — | Kip Schroeder IV | Chat | returns | 8d 21h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 95345240 | Item authenticity concern | Solved | Normal |  Ezequiel Brekke | — | Kip Schroeder IV | Chat | wholesaleloyaltydamaged | 4h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 94453199 | Order arrived damaged | Pending | Normal |  Ana Senger | — | Mr. Eliza Gerhold IV | Phone | loyaltyrefund | - | —Skipped | — | — | — | May 8, 2026 | - |
| 70213141 | Missing items in shipment | Solved | Normal |  Alphonso Ullrich | — | Lily Raynor | Chat | wholesale | 17h | ●Responded | 1/5 | — | — | Mar 19, 2026 | - |
| 44118066 | Store experience feedback | Solved | Normal |  Rudolph Gorczany | — |  Yazmin Jast | — | 7h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 19477198 | Wholesale order question | Pending | Normal |  Sam Tillman | — | Chaz Renner | Chat | wholesale | - | —Skipped | — | — | — | Jun 30, 2025 | - |
| 12003607 | Where is my order? | Pending | Low |  Pauline Maggio | — |  Mr. Cade Senger | Chat | viployalty | - | —Skipped | — | — | — | Jul 13, 2025 | - |
| 04206388 | Price match request | Open | Normal |  Waino Fadel | — | Mr. Eliza Gerhold IV | vipsamplesloyalty | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 49436152 | Restock alert for backorder | Pending | High |  Lesley Rowe Sr. | — |  Mr. Lonie Hudson | Chat | appwholesale | - | —Skipped | — | — | — | Mar 29, 2026 | - |
| 27198858 | Allergic reaction concern | Solved | Normal |  Mr. Luke Lakin | — |  Amely Pacocha | gift-cardinfluencerwholesale | 2d 1h | ●Responded | 4/5 | — | — | Oct 23, 2025 | - | |
| 02369646 | BOPIS pickup not ready | Solved | Normal |  Eloy Dicki | — |  Garth Dooley | gift-cardwholesale | 4h | ●Responded | 5/5 | — | — | Aug 13, 2025 | - | |
| 14416444 | Refund not received | Solved | Normal |  Marilou Medhurst | — |  Oscar O'Hara | returns | 5h | ⊘Not fired | — | — | — | Feb 18, 2026 | - | |
| 33410805 | Wrong shade sent | Solved | Normal |  Ann Torphy | — |  Steve O'Conner | — | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 78092813 | Foundation match help | Pending | Normal |  Rodney Mills III | — | Julie Hodkiewicz | samplesdamaged | - | —Skipped | — | — | — | Jun 11, 2025 | - | |
| 17068842 | Store experience feedback | Solved | High |  Darrel Kautzer | — | Chaz Renner | wholesalevip | 6h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 13889545 | Order arrived damaged | Open | Normal |  Reed Parker | — |  Leonard Waters-Howell | Chat | bopisvipreturns | - | —Skipped | — | — | — | Jan 16, 2026 | - |
| 01247471 | Gift card balance question | Solved | Normal |  Dessie Lubowitz | — | Yazmin Jast | Chat | appreturns | 1d 12h | ●Responded | 4/5 | — | — | Aug 14, 2025 | - |
| 46423414 | Birthday gift not received | Solved | Urgent |  Ms. Alexandra Toy | — | Garth Dooley | Phone | — | 3h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - |
| 93478775 | Loyalty points not posting | Solved | Normal |  Tonya Koepp MD | — |  Kaela Friesen | — | 4h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 70682354 | App login problem | Pending | Normal |  Kyra Hermann | — | Steve O'Conner | Chat | vipinfluencerbopis | - | —Skipped | — | — | — | Jan 20, 2026 | - |
| 35435759 | Foundation match help | Solved | Normal |  Fred Abbott | — | Leonard Waters-Howell | Chat | influencerrefundbopis | 4h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - |
| 52613279 | Birthday gift not received | Open | Urgent |  Marian Wisoky | — | Mr. Eliza Gerhold IV | Chat | returns | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 90692993 | Cancel order request | Pending | Normal |  Lavada Blick PhD | — |  Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Feb 10, 2026 | - |
| 51474224 | Refund not received | Solved | Urgent | Kyra Hermann | — | Amely Pacocha | vipapp | 22h | ○Sent, no reply | — | — | — | May 23, 2025 | - | |
| 60779960 | Restock alert for backorder | Solved | Normal |  Forrest Considine-Conroy | — | Lily Raynor | returnswholesalefragrance | 20h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |
| 91111927 | Gift card balance question | Open | High |  Nina Ortiz | — | Mr. Cade Senger | bopisshipping | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 89940051 | Pro discount enrollment | Solved | Normal |  Kay Schoen | — |  Katrina Johns | fragranceshipping | 1d 18h | ●Responded | 3/5 | — | — | Dec 31, 2025 | - | |
| 42252651 | App crashes at checkout | Solved | Normal |  Chyna Langworth | — | Amely Pacocha | appshade-matchfragrance | 1h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - | |
| 70234417 | App login problem | Solved | Normal |  Mark Schroeder | Crown Department Stores | Oscar O'Hara | — | 23h | ●Responded | 4/5 | — | — | Jul 22, 2025 | - | |
| 95058433 | Allergic reaction concern | Solved | Normal |  Tim Hand | — |  Faith Hilll | — | 10d | ●Responded | 1/11 | — | — | Aug 8, 2025 | - | |
| 76969354 | App login problem | Solved | High |  Dee Rempel | — | Amely Pacocha | samples | 2d 19h | ●Responded | 4/5 | — | — | Jun 3, 2025 | - | |
| 51964280 | Refund not received | Solved | Low |  Mrs. Geneva Orn | — | Kaela Friesen | — | 1d | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 78839829 | Allergic reaction concern | Solved | High |  Giovanny Stroman | — | Faith Hilll | — | 9d 5h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 92772476 | BOPIS order cancelled at store | Pending | Low |  Luis Swaniawski | — |  Eula McKenzie | Chat | loyaltyreturns | - | —Skipped | — | — | — | Apr 23, 2026 | - |
| 91444478 | Missing samples in order | Solved | Low |  Dr. Hermann Ferry | Marquee Events |  Darryl Jacobi | Chat | gift-cardreturnsshade-match | 5d 19h | ●Responded | 3/5 | — | — | Nov 30, 2025 | - |
| 44832588 | BOPIS pickup not ready | Solved | Normal | Nina Ortiz | — |  Vilma Gusikowski | Social | — | 6h | ⊘Not fired | — | — | — | Apr 6, 2026 | - |
| 33670220 | Missing items in shipment | Solved | High |  Faith Ziemann | — |  Tommy Kuvalis | Phone | wholesale | 9h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - |
| 49081421 | Refund not received | Solved | Normal |  Dr. George Cummings | — | Kaela Friesen | wholesale | 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | |
| 58282399 | Lost package follow-up | Solved | Normal | Dee Rempel | — | Vilma Gusikowski | Chat | — | 5h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 16479994 | Birthday gift not received | Solved | Normal |  Tyrel Stamm | — | Kip Schroeder IV | Chat | refund | 8h | ●Responded | 4/5 | — | — | Feb 16, 2026 | - |
| 45533366 | Discount code not working | Solved | Normal |  Lacy Jerde | — | Vilma Gusikowski | Chat | refundfragrance | 1d 14h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 11659416 | Price match request | Solved | Normal |  Ernie West | — | Steve O'Conner | Chat | — | 9d 22h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 98776039 | Restock alert for backorder | Pending | Normal |  Dr. Terence Ruecker | — | Mr. Lonie Hudson | Chat | influencer | - | —Skipped | — | — | — | Dec 10, 2025 | - |