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Showing 1,451 - 1,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 16521053 | BOPIS order cancelled at store | Closed | Normal |  Lavonne Schimmel | — |  Faith Hilll | Chat | refundloyalty | 4h | ⊘Not fired | — | — | — | Apr 9, 2026 | Apr 16, 2026 |
| 65961220 | Order arrived damaged | Closed | Low |  Toby Gerhold | — |  Tommy Kuvalis | Chat | samples | 4h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 |
| 26291015 | Price match request | Closed | Normal |  Mr. Lucious Heidenreich | — |  Lily Raynor | Chat | fragranceshade-match | 4h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 16, 2026 |
| 58137147 | Missing samples in order | Closed | Low |  Sophia Hintz | — |  Julie Hodkiewicz | fragranceshade-match | 4h | ⊘Not fired | — | — | — | Apr 13, 2026 | Apr 16, 2026 | |
| 59271148 | Restock alert for backorder | Closed | Normal |  Dr. Reece Gusikowski | — |  Mr. Eliza Gerhold IV | samples | 3h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 16, 2026 | |
| 76822865 | Insider tier issue | Closed | High |  Dr. Mariela Champlin | — |  Vilma Gusikowski | app | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 70301076 | Insider tier issue | Closed | Normal |  Adrian Franey-Lebsack | — | Tommy Kuvalis | bopisinfluencerapp | 3h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 16, 2026 | |
| 49312613 | App crashes at checkout | Closed | Low | Adrian Franey-Lebsack | — |  Steve O'Conner | Chat | wholesale | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 |
| 67678235 | Klarna / Afterpay split issue | Closed | Normal |  April Abernathy | — | Vilma Gusikowski | Chat | wholesaleshade-matchsamples | 3h | ●Responded | 1/5 | — | — | Apr 10, 2026 | Apr 16, 2026 |
| 92315386 | Store experience feedback | Closed | Low |  Marilou Luettgen | — |  Chaz Renner | Social | refunddamaged | 2h | ⊘Not fired | — | — | — | Apr 15, 2026 | Apr 16, 2026 |
| 25177632 | Insider tier issue | Closed | Normal |  Roel Witting | — |  Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 16, 2026 |
| 63663785 | Cancel order request | Closed | High |  Golden Stoltenberg | — |  Oscar O'Hara | fragrancereturnswholesale | 1h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 16, 2026 | |
| 26015345 | Restock alert for backorder | Closed | High |  Kirsten Becker | — | Lily Raynor | damagedapp | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 50066723 | Missing items in shipment | Closed | Normal |  Lesly Watsica | — |  Mr. Cade Senger | — | 3d | ○Sent, no reply | — | — | — | Apr 7, 2026 | Apr 16, 2026 | |
| 14895590 | Restock alert for backorder | Closed | Normal |  Cecilia Hilll | Quartz Gifting |  Leonard Waters-Howell | returnsrefund | 23h | ●Responded | 5/5 | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 48254323 | Influencer code not working | Closed | Normal |  Larue Kuhic | — | Mr. Cade Senger | Chat | app | 23h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 16, 2026 |
| 15466349 | Order arrived damaged | Closed | Low |  Delfina Howell DVM | — |  Mr. Lonie Hudson | refundbopis | 18h | ●Responded | 5/5 | — | — | Apr 12, 2026 | Apr 16, 2026 | |
| 31878756 | Shipping cost question | Closed | High |  Stacy Barrows III | — |  Garth Dooley | loyaltydamagedrefund | 16h | ⊘Not fired | — | — | — | Apr 10, 2026 | Apr 16, 2026 | |
| 25265214 | Influencer code not working | Closed | Normal |  Mr. Danika Bechtelar | — | Lily Raynor | Chat | bopisdamaged | 6d 15h | ●Responded | 3/5 | — | — | Apr 2, 2026 | Apr 16, 2026 |
| 54926265 | Restock alert for backorder | Closed | Normal |  Kristen Rempel | — | Oscar O'Hara | Chat | loyalty | 15h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 16, 2026 |
| 82372763 | Return after 30-day window | Closed | Normal |  Tricia Kunde IV | — | Dr. Mandy McLaughlin | Chat | appgift-card | 7d 14h | ●Responded | 2/5 | — | — | Apr 6, 2026 | Apr 16, 2026 |
| 34048642 | Cancel subscription / Auto-replenish | Closed | Normal |  Forrest Hagenes | — | Lily Raynor | Chat | damaged | 13h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 16, 2026 |
| 98552302 | Pro discount enrollment | Closed | Normal |  Gary Berge | — |  Yazmin Jast | Phone | — | 2d 12h | ●Responded | 9/11 | — | — | Apr 10, 2026 | Apr 16, 2026 |
| 06990306 | Order arrived damaged | Closed | Normal |  Richmond Senger | — | Dr. Mandy McLaughlin | Chat | fragranceinfluencer | 2d 11h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 16, 2026 |
| 73786130 | Price match request | Closed | Normal |  Carlos Beer | — | Tommy Kuvalis | Chat | — | 1d 10h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 16, 2026 |
| 27690714 | Refund not received | Closed | Low |  Tressie Cassin-Muller | — |  Mr. Skyla Trantow | vipsamplesreturns | 8h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 15, 2026 | |
| 49969492 | Cancel subscription / Auto-replenish | Closed | High |  Lacy Schuppe | — |  Darryl Jacobi | wholesaleshipping | 8h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 15, 2026 | |
| 10386986 | Question about product ingredients | Closed | Normal |  Brad Littel | — |  Katrina Johns | damaged | 8h | ●Responded | 4/5 | — | — | Apr 10, 2026 | Apr 15, 2026 | |
| 79009217 | Discount code not working | Closed | High |  Amy Weissnat | — | Dr. Mandy McLaughlin | vip | 1d 7h | ⊘Not fired | — | — | — | Apr 11, 2026 | Apr 15, 2026 | |
| 70558327 | Cancel order request | Closed | Low |  Ottis Maggio | — | Oscar O'Hara | shippingapp | 7h | ●Responded | 5/5 | — | — | Apr 13, 2026 | Apr 15, 2026 | |
| 31279023 | Item authenticity concern | Closed | Low | Mr. Danika Bechtelar | — |  Ignatius Cummerata | shade-match | 7h | ⊘Not fired | — | — | — | Apr 11, 2026 | Apr 15, 2026 | |
| 28273039 | Cancel order request | Closed | Normal |  Alexandrea Stroman | — |  Jacklyn Dare | Chat | damaged | 6h | ●Responded | 10/11 | — | — | Apr 10, 2026 | Apr 15, 2026 |
| 04958551 | Pro discount enrollment | Closed | Normal |  Brando Reilly | — | Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | Apr 13, 2026 | Apr 15, 2026 | |
| 70433234 | Wrong shade sent | Closed | Low |  Lela Block | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 15, 2026 | |
| 04349047 | Address change after shipping | Closed | Normal |  Susan Becker | — |  Amely Pacocha | Chat | appshippingshade-match | 6h | ●Responded | 5/5 | — | — | Apr 8, 2026 | Apr 15, 2026 |
| 10171467 | Address change after shipping | Closed | High |  Geneva Franey | — |  Eula McKenzie | Phone | refund | 5h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 15, 2026 |
| 74597367 | Order arrived damaged | Closed | Normal |  Miss Chance Watsica | — | Yazmin Jast | Chat | bopisfragrance | 5h | ●Responded | 5/5 | — | — | Apr 13, 2026 | Apr 15, 2026 |
| 56019234 | Foundation match help | Closed | Normal |  Idella Goldner-Rodriguez | — | Garth Dooley | Chat | influencerloyaltywholesale | 5h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 15, 2026 |
| 33754600 | Pro discount enrollment | Closed | Normal |  Floyd Huels | — |  Kaela Friesen | shade-match | 5h | ●Responded | 5/5 | — | — | Apr 11, 2026 | Apr 15, 2026 | |
| 72760126 | Order arrived damaged | Closed | Normal |  Nathaniel Pagac | — | Jacklyn Dare | refund | 4h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 15, 2026 | |
| 07059967 | Question about product ingredients | Closed | Low |  Toby Weimann | — | Steve O'Conner | Chat | shippinggift-card | 3h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 15, 2026 |
| 31090129 | Influencer code not working | Closed | High |  Jon Walter | — |  Miss Amber Hintz Sr. | Phone | returns | 3h | ○Sent, no reply | — | — | — | Apr 12, 2026 | Apr 15, 2026 |
| 82887153 | Missing samples in order | Closed | Normal |  Dr. Salvatore Collins | — | Darryl Jacobi | Chat | wholesaleapp | 3h | ●Responded | 10/11 | — | — | Apr 11, 2026 | Apr 15, 2026 |
| 50072440 | App login problem | Closed | Urgent |  Aliyah Lehner | — |  Kip Schroeder IV | bopis | 3h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 15, 2026 | |
| 47556720 | BOPIS order cancelled at store | Closed | Normal |  Ottilie Skiles | — | Kaela Friesen | bopisappdamaged | 2h | ⊘Not fired | — | — | — | Apr 9, 2026 | Apr 15, 2026 | |
| 83317007 | App login problem | Closed | Low |  Emilia Luettgen | — | Mr. Eliza Gerhold IV | — | 2h | ○Sent, no reply | — | — | — | Apr 12, 2026 | Apr 15, 2026 | |
| 06237091 | BOPIS order cancelled at store | Closed | Urgent |  Ms. Alexandra Toy | — | Dr. Mandy McLaughlin | Chat | returnsrefund | 1h | ○Sent, no reply | — | — | — | Apr 10, 2026 | Apr 15, 2026 |
| 80271057 | Question about product ingredients | Closed | Normal |  Mr. Sheridan Trantow | — | Julie Hodkiewicz | Chat | gift-cardsamples | 1h | ●Responded | 5/5 | — | — | Apr 13, 2026 | Apr 15, 2026 |
| 51863864 | Address change after shipping | Closed | Normal |  Vivien Dicki | Quartz Gifting | Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Apr 14, 2026 | Apr 15, 2026 | |
| 85173784 | Discount code not working | Closed | Low |  Glenn Little DVM | — | Mr. Lonie Hudson | — | 1h | ⊘Not fired | — | — | — | Apr 9, 2026 | Apr 15, 2026 |