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Showing 15,651 - 15,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69470446 | Address change after shipping | Pending | Normal |  Julien Bins | — |  Amely Pacocha | samplesgift-card | - | —Skipped | — | — | — | Feb 22, 2026 | - | |
| 12370952 | Pro discount enrollment | Solved | High |  Diane Corkery | — |  Chaz Renner | — | 13h | ●Responded | 5/5 | — | — | May 31, 2025 | - | |
| 87814923 | Question about product ingredients | Solved | Low |  Lamar Erdman | — |  Lily Raynor | loyaltydamagedreturns | 1d 4h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 04652769 | Wholesale order question | Solved | Normal |  Tonya Streich | — |  Faith Hilll | Chat | — | 5h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - |
| 16563521 | Price match request | Pending | Normal |  Mr. Don Baumbach | Crown Department Stores |  Mr. Cade Senger | Chat | vip | - | —Skipped | — | — | — | Nov 19, 2025 | - |
| 83629437 | BOPIS order cancelled at store | Open | Low |  Hugh Cummerata | — |  Garth Dooley | influencergift-cardloyalty | - | —Skipped | — | — | — | Feb 26, 2026 | - | |
| 54707347 | Gift card balance question | Solved | Normal |  Julian Koss | — |  Kaela Friesen | loyalty | 10h | ●Responded | 3/5 | — | — | Nov 16, 2025 | - | |
| 19654593 | Klarna / Afterpay split issue | Solved | Normal |  Leon Monahan | — |  Ignatius Cummerata | vipshippingrefund | 6h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - | |
| 79195534 | Address change after shipping | Pending | Normal |  Mr. Sheridan Trantow | — |  Darryl Jacobi | returnsapp | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 90655285 | BOPIS order cancelled at store | Solved | Normal |  Claire Wiegand | — |  Oscar O'Hara | returnsfragrance | 3d 7h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 41947747 | Klarna / Afterpay split issue | Solved | Normal |  Mohamed O'Keefe | — |  Miss Amber Hintz Sr. | Chat | — | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - |
| 52926511 | Wholesale order question | Solved | Low |  Sara Feest | — |  Jacklyn Dare | Chat | — | 1h | ●Responded | 3/5 | — | — | Sep 25, 2025 | - |
| 40658082 | Missing items in shipment | Solved | Normal |  Kristopher Rogahn | — | Ignatius Cummerata | Phone | wholesale | 3h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 07649762 | Refund not received | Solved | Normal |  Ray Armstrong | — |  Tommy Kuvalis | Chat | bopisfragrance | 5d 13h | ●Responded | 1/5 | — | — | Aug 1, 2025 | - |
| 16963584 | Wholesale order question | Solved | Low |  Devonte Tromp | — |  Leonard Waters-Howell | refund | 2h | ⊘Not fired | — | — | — | Jan 4, 2026 | - | |
| 76625726 | Address change after shipping | Solved | Normal |  Joel Wisoky | — | Tommy Kuvalis | refund | 2d 8h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 17375263 | Cancel subscription / Auto-replenish | Solved | Normal |  Helga Wiza V | — | Darryl Jacobi | Chat | shipping | 1d 8h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - |
| 26193847 | Insider tier issue | Solved | Normal |  Rosendo Friesen | — | Oscar O'Hara | — | 1h | ●Responded | 5/5 | — | — | Nov 28, 2025 | - | |
| 31147254 | Loyalty points not posting | Pending | Normal |  Helga Kunde | — |  Eula McKenzie | Chat | samples | - | —Skipped | — | — | — | Aug 18, 2025 | - |
| 50316622 | BOPIS pickup not ready | Pending | Normal |  Mr. Jeremy Lehner | — |  Vilma Gusikowski | Chat | vipshipping | - | —Skipped | — | — | — | Jan 9, 2026 | - |
| 39445070 | Address change after shipping | Solved | Low |  Maya Bernhard | — | Ignatius Cummerata | vipshade-match | 6h | ○Sent, no reply | — | — | — | Jul 14, 2025 | - | |
| 41870266 | Birthday gift not received | Pending | Normal |  Jacqueline Ferry | — | Jacklyn Dare | Chat | influencer | - | —Skipped | — | — | — | Nov 13, 2025 | - |
| 34323739 | BOPIS order cancelled at store | Solved | High |  Claud Schaefer | — | Miss Amber Hintz Sr. | — | 16h | ●Responded | 3/5 | — | — | Oct 9, 2025 | - | |
| 59291479 | Birthday gift not received | Pending | Low |  Adam Erdman | — |  Yazmin Jast | returnssamplesshade-match | - | —Skipped | — | — | — | Feb 21, 2026 | - | |
| 48212147 | Missing samples in order | Solved | Normal |  Juana Keeling | — | Vilma Gusikowski | Social | — | 6h | ⊘Not fired | — | — | — | Dec 30, 2025 | - |
| 66495369 | Wholesale order question | Solved | Normal |  Jay Langosh | — | Chaz Renner | — | 17h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 30781229 | Foundation match help | Solved | Normal |  Giles Gusikowski | — | Darryl Jacobi | Social | vip | 4h | ⊘Not fired | — | — | — | Feb 3, 2026 | - |
| 07546129 | Insider tier issue | Pending | High |  Jonathon Langworth | — |  Dr. Mandy McLaughlin | refund | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 59421706 | Pro discount enrollment | Solved | Normal |  Ova Purdy | — | Jacklyn Dare | bopis | 2h | ○Sent, no reply | — | — | — | Oct 26, 2025 | - | |
| 27887163 | Foundation match help | Pending | Low |  Santos Auer | — | Oscar O'Hara | vip | - | —Skipped | — | — | — | Mar 19, 2026 | - | |
| 03151783 | Insider tier issue | Solved | Urgent |  Reta Cole-Crist | — | Mr. Cade Senger | — | 2h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 77303806 | Restock alert for backorder | Solved | Normal |  Yolanda Klocko | — |  Steve O'Conner | Chat | wholesalesamples | 20h | ●Responded | 3/5 | — | — | Feb 26, 2026 | - |
| 91053319 | Pro discount enrollment | Pending | Normal |  Juliana Kshlerin-Pagac | — | Lily Raynor | Chat | returnssamples | - | —Skipped | — | — | — | Oct 10, 2025 | - |
| 98240533 | BOPIS pickup not ready | Solved | Normal |  Carlos Beer | — | Steve O'Conner | loyalty | 2h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 15946480 | Influencer code not working | Solved | Normal |  Vicky Gulgowski | — | Leonard Waters-Howell | fragrancerefund | 2h | ●Responded | 5/5 | — | — | Apr 11, 2026 | - | |
| 50666116 | Refund not received | Open | Normal |  Althea Jacobi V | — | Mr. Cade Senger | Social | shippingshade-matchreturns | - | —Skipped | — | — | — | Dec 17, 2025 | - |
| 65646425 | BOPIS pickup not ready | Solved | Normal |  Fred Abbott | — | Amely Pacocha | shipping | 1h | ●Responded | 4/5 | — | — | Mar 17, 2026 | - | |
| 94605973 | Missing samples in order | Solved | Normal |  Mr. Armando Mertz | — | Yazmin Jast | Chat | — | 5h | ●Responded | 2/5 | — | — | Nov 28, 2025 | - |
| 38777948 | Cancel order request | Solved | Normal |  Ana Okuneva-Sanford | — | Mr. Cade Senger | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - |
| 81489854 | Return after 30-day window | Solved | Normal |  Mrs. Penny Muller-Howell | — | Oscar O'Hara | Chat | refund | 5h | ●Responded | 2/5 | — | — | Jan 5, 2026 | - |
| 01004921 | Foundation match help | Solved | Low |  Golda Bosco | — | Miss Amber Hintz Sr. | returns | 1h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 54409215 | Foundation match help | Solved | Normal |  Ms. Kylee Anderson | — | Eula McKenzie | vip | 4h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 67786105 | Allergic reaction concern | Solved | Normal |  Van Heaney | — | Oscar O'Hara | Chat | — | 2d 12h | ⊘Not fired | — | — | — | Oct 17, 2025 | - |
| 45922672 | BOPIS pickup not ready | Pending | Normal |  Joyce Franey | — | Garth Dooley | bopisreturnsapp | - | —Skipped | — | — | — | Jul 1, 2025 | - | |
| 66267269 | Item authenticity concern | Solved | Low |  Kaleb Block | — | Yazmin Jast | influencershippingfragrance | 2h | ●Responded | 7/11 | — | — | Oct 13, 2025 | - | |
| 79148156 | App crashes at checkout | Solved | Normal |  Grayce Ziemann | North Star Retreats | Vilma Gusikowski | bopiswholesaleloyalty | 1d | ○Sent, no reply | — | — | — | May 29, 2025 | - | |
| 99275123 | Cancel order request | Solved | High | Giles Gusikowski | — | Miss Amber Hintz Sr. | Chat | refund | 12h | ○Sent, no reply | — | — | — | Jun 3, 2025 | - |
| 19229077 | Return after 30-day window | Solved | Normal |  Gertrude Larson | — | Faith Hilll | fragrance | 5h | ○Sent, no reply | — | — | — | Oct 4, 2025 | - | |
| 98282150 | Missing samples in order | Open | High |  Laisha Gusikowski | — | Lily Raynor | Chat | fragranceshippingvip | - | —Skipped | — | — | — | Jan 2, 2026 | - |
| 52354742 | Birthday gift not received | Solved | Normal |  Blaise Schultz | — | Miss Amber Hintz Sr. | Chat | loyalty | 1h | ●Responded | 9/11 | — | — | Jan 2, 2026 | - |