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Showing 17,851 - 17,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 69370149 | Lost package follow-up | Solved | Normal |  Shelia Jakubowski | — |  Vilma Gusikowski | appshipping | 6h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 28110080 | Shipping cost question | Solved | Normal |  Bridget Crist I | — |  Yazmin Jast | damaged | 1d 18h | ●Responded | 2/5 | — | — | Aug 2, 2025 | - | |
| 02234948 | Insider tier issue | Solved | Normal |  Shanie Wolff | — |  Miss Amber Hintz Sr. | — | 6h | ●Responded | 2/5 | — | — | Mar 7, 2026 | - | |
| 07145349 | Where is my order? | Pending | High |  Noemie Rippin DVM | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Oct 23, 2025 | - | |
| 59049589 | Influencer code not working | Solved | Low |  Gail Bradtke | — |  Ignatius Cummerata | Social | gift-card | 20h | ⊘Not fired | — | — | — | May 6, 2026 | - |
| 74107887 | Allergic reaction concern | Solved | Normal |  Roman McClure | — |  Lily Raynor | vipfragrancesamples | 1d 23h | ○Sent, no reply | — | — | — | Sep 7, 2025 | - | |
| 74145416 | Refund not received | Solved | Normal |  Yolanda Barton | — | Lily Raynor | bopis | 8h | ●Responded | 4/11 | — | — | Mar 26, 2026 | - | |
| 25626401 | Return after 30-day window | Pending | Normal |  Lessie Rodriguez | — |  Chaz Renner | — | - | —Skipped | — | — | — | Jul 4, 2025 | - | |
| 92562870 | Foundation match help | Solved | Normal |  Sam Tillman | — | Chaz Renner | gift-cardbopis | 16h | ●Responded | 4/5 | — | — | Aug 6, 2025 | - | |
| 76748722 | Influencer code not working | Solved | Normal |  Krystal Pollich | — |  Mr. Eliza Gerhold IV | Chat | loyaltydamaged | 7h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 51523300 | Wrong shade sent | Solved | High |  Henrietta Jacobi DDS | — |  Mr. Cade Senger | shippinginfluencer | 1h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 84817245 | Klarna / Afterpay split issue | Open | Normal |  Kaitlin Weber | — |  Garth Dooley | Chat | loyalty | - | —Skipped | — | — | — | Nov 16, 2025 | - |
| 98532274 | Pro discount enrollment | Solved | Normal |  Payton Crist | — |  Faith Hilll | influencer | 1d 13h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 08061958 | Address change after shipping | Solved | Low |  Ottilie Stroman | — |  Katrina Johns | samplesappfragrance | 4h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 06941963 | Store experience feedback | Pending | Normal |  Shanna Homenick | — | Katrina Johns | samples | - | —Skipped | — | — | — | Feb 13, 2026 | - | |
| 04250558 | Insider tier issue | Open | Normal |  Dr. Liam Waelchi | — | Katrina Johns | — | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 05560393 | App login problem | Open | Normal |  Carrie Koelpin | — |  Eula McKenzie | — | - | —Skipped | — | — | — | Mar 14, 2026 | - | |
| 51446364 | Refund not received | Solved | Normal |  Jimmie Osinski | — |  Leonard Waters-Howell | shade-matchdamagedfragrance | 11h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |
| 89598462 | Foundation match help | Solved | Normal |  Graham Abernathy | — |  Steve O'Conner | — | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 56627191 | Cancel order request | Pending | Urgent |  Reagan Erdman | — | Garth Dooley | returns | - | —Skipped | — | — | — | Nov 24, 2025 | - | |
| 67553033 | Restock alert for backorder | Solved | Normal |  Audie Goyette | — | Yazmin Jast | — | 4h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - | |
| 03843922 | BOPIS order cancelled at store | Solved | Normal |  Stuart Zieme | — |  Julie Hodkiewicz | — | 1h | ●Responded | 4/5 | — | — | May 13, 2026 | - | |
| 76692929 | Wrong shade sent | Pending | Normal |  Milan Graham Jr. | — | Julie Hodkiewicz | samples | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 08982904 | Store experience feedback | Solved | High |  Zackary Cruickshank | — | Leonard Waters-Howell | Phone | appvipgift-card | 3h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - |
| 21022583 | Missing items in shipment | Solved | Normal |  Ottis Maggio | — | Miss Amber Hintz Sr. | Chat | — | 1d 4h | ●Responded | 1/5 | — | — | Sep 12, 2025 | - |
| 64511014 | Shipping cost question | Solved | High |  Savanna Breitenberg | — |  Tommy Kuvalis | Chat | — | 19h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - |
| 77103839 | Pro discount enrollment | Solved | Normal |  Delores Shanahan | — | Katrina Johns | — | 3h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 38888083 | Item authenticity concern | Solved | Normal |  Omari Wolf | — | Katrina Johns | refund | 11h | ⊘Not fired | — | — | — | Dec 23, 2025 | - | |
| 45818103 | Item authenticity concern | Pending | Normal |  Adaline Mohr | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Dec 26, 2025 | - | |
| 44901488 | Allergic reaction concern | Solved | Low |  Frankie Emard-Reinger | — | Miss Amber Hintz Sr. | Chat | — | 21h | ●Responded | 9/11 | — | — | Nov 1, 2025 | - |
| 35559954 | Address change after shipping | Solved | Normal |  Mrs. Rachael Weissnat | — | Garth Dooley | Chat | refundshade-match | 6h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 82756583 | BOPIS order cancelled at store | Pending | Normal |  Vicky Gulgowski | — |  Amely Pacocha | Chat | influencer | - | —Skipped | — | — | — | Sep 27, 2025 | - |
| 22957696 | BOPIS order cancelled at store | Solved | Normal |  Tobin Dibbert | — |  Kaela Friesen | shipping | 3d 12h | ●Responded | 7/11 | — | — | Aug 7, 2025 | - | |
| 62695827 | Missing items in shipment | Pending | Normal |  Caesar Bednar | — | Chaz Renner | refundshade-matchreturns | - | —Skipped | — | — | — | May 6, 2026 | - | |
| 61625862 | BOPIS pickup not ready | Solved | Normal |  Tim Hand | — | Katrina Johns | Chat | loyaltydamaged | 6h | ●Responded | 1/5 | — | — | Feb 16, 2026 | - |
| 04148385 | Where is my order? | Solved | Normal |  Oma Kutch Sr. | — |  Mr. Lonie Hudson | influencerfragrancewholesale | 6h | ●Responded | 5/5 | — | — | Jan 8, 2026 | - | |
| 35465442 | Lost package follow-up | Pending | Normal |  Jake Connelly | — | Mr. Cade Senger | returnsrefundshipping | - | —Skipped | — | — | — | Jun 5, 2025 | - | |
| 71140999 | Price match request | Pending | Normal |  Viola Kling MD | — | Steve O'Conner | Phone | wholesaleshade-matchgift-card | - | —Skipped | — | — | — | Apr 27, 2026 | - |
| 00520500 | Wholesale order question | Pending | Normal |  Melinda Sporer | — | Ignatius Cummerata | shippingvipinfluencer | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 54433169 | App crashes at checkout | Solved | Normal |  Wendell Donnelly MD | — | Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | Sep 20, 2025 | - |
| 33451898 | BOPIS order cancelled at store | Solved | High |  Kay Berge | — | Faith Hilll | — | 16h | ●Responded | 5/5 | — | — | Mar 18, 2026 | - | |
| 61879275 | BOPIS pickup not ready | Solved | Normal |  Dr. Kenny Deckow Sr. | — | Katrina Johns | Chat | loyaltydamagedwholesale | 7d 2h | ⊘Not fired | — | — | — | Nov 7, 2025 | - |
| 35387279 | Pro discount enrollment | Solved | Low |  Derrick Hodkiewicz | Coastal Spas & Wellness | Mr. Skyla Trantow | Chat | returnsbopisinfluencer | 2d 4h | ●Responded | 4/5 | — | — | Nov 11, 2025 | - |
| 44929795 | Price match request | Pending | Normal |  Nicholas Conroy III | — | Amely Pacocha | Chat | — | - | —Skipped | — | — | — | Mar 11, 2026 | - |
| 52570572 | Cancel order request | Solved | Low |  Mr. Tom Barton | — | Faith Hilll | Chat | bopisgift-cardapp | 4h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 88071244 | Loyalty points not posting | Solved | Normal |  Ben Schimmel | — | Leonard Waters-Howell | — | 1d 6h | ●Responded | 4/5 | — | — | Oct 4, 2025 | - | |
| 42876655 | BOPIS order cancelled at store | Pending | Normal |  Natalie Stehr | — | Leonard Waters-Howell | bopisrefundapp | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 54044021 | Influencer code not working | Pending | Urgent |  Tomasa Crooks | — | Eula McKenzie | Chat | appreturns | - | —Skipped | — | — | — | Nov 28, 2025 | - |
| 74385399 | Loyalty points not posting | Solved | Normal |  Heber Maggio | Aurora Hotels Group | Tommy Kuvalis | gift-cardappwholesale | 4h | ●Responded | 4/5 | — | — | Oct 17, 2025 | - | |
| 44886294 | App login problem | Solved | Normal |  D'angelo Rohan | — | Katrina Johns | Chat | — | 1d 21h | ●Responded | 4/5 | — | — | Aug 13, 2025 | - |