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Showing 18,201 - 18,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31225328 | App crashes at checkout | Solved | Low |  Cecelia Hilll | — |  Amely Pacocha | Chat | fragrancevip | 6h | ⊘Not fired | — | — | — | Feb 10, 2026 | - |
| 21435228 | Foundation match help | Solved | Normal |  Shakira Hirthe | — |  Lily Raynor | Phone | damagedrefund | 1h | ⊘Not fired | — | — | — | Dec 28, 2025 | - |
| 76647134 | Pro discount enrollment | Solved | Normal |  Garry Muller DVM | — |  Mr. Lonie Hudson | bopisshippinginfluencer | 2d 2h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | |
| 20237887 | Restock alert for backorder | Solved | Normal |  Myra Hilll | — |  Yazmin Jast | — | 2d 19h | ●Responded | 9/11 | — | — | Jan 10, 2026 | - | |
| 04466350 | Return after 30-day window | Solved | Normal |  Lonnie Kling | — |  Tommy Kuvalis | Social | — | 4h | ⊘Not fired | — | — | — | Jul 10, 2025 | - |
| 55922178 | Order arrived damaged | Solved | High |  Mr. Magdalena Reynolds | — |  Mr. Eliza Gerhold IV | app | 6h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - | |
| 75255154 | Price match request | Solved | Low |  Alvena Hartmann | — |  Leonard Waters-Howell | — | 17h | ○Sent, no reply | — | — | — | May 2, 2026 | - | |
| 05303600 | Restock alert for backorder | Solved | Urgent |  Mr. Luis Kuhn | — | Lily Raynor | Chat | samples | 6h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 97742218 | BOPIS pickup not ready | Solved | Normal |  Kyra Hermann | — |  Vilma Gusikowski | Chat | fragrancewholesale | 2h | ○Sent, no reply | — | — | — | Apr 4, 2026 | - |
| 00436769 | Shipping cost question | Pending | Normal |  Alisa Ward | — | Leonard Waters-Howell | wholesalebopis | - | —Skipped | — | — | — | May 7, 2026 | - | |
| 25046466 | Allergic reaction concern | Solved | Normal |  Golden Stoltenberg | — |  Kaela Friesen | Chat | bopis | 6h | ○Sent, no reply | — | — | — | Aug 10, 2025 | - |
| 81485004 | Address change after shipping | Pending | Low |  Leo Becker-Dach | — |  Dr. Mandy McLaughlin | app | - | —Skipped | — | — | — | Jul 6, 2025 | - | |
| 07639534 | Missing samples in order | Solved | Normal |  Darrel Kautzer | — | Dr. Mandy McLaughlin | Chat | vipinfluencer | 3h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |
| 96154638 | Foundation match help | Solved | Normal |  Isadore Stoltenberg | — |  Eula McKenzie | Chat | fragrance | 7h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - |
| 11840460 | Shipping cost question | Solved | Normal |  Nicolas Rau Sr. | — |  Miss Amber Hintz Sr. | influencer | 15h | ●Responded | 4/5 | — | — | Feb 5, 2026 | - | |
| 79728420 | Loyalty points not posting | Solved | Low |  Jackie Wintheiser | — | Yazmin Jast | — | 19h | ○Sent, no reply | — | — | — | Jun 8, 2025 | - | |
| 18277224 | Shipping cost question | Solved | Normal |  Betty Hahn | — | Mr. Lonie Hudson | Phone | damaged | 18h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - |
| 48686646 | Discount code not working | Solved | Normal |  Scott Reichel | — | Amely Pacocha | Chat | damaged | 22h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 88659509 | App login problem | Solved | Normal |  Rick Sawayn | — |  Faith Hilll | — | 1d 14h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |
| 34205691 | Gift card balance question | Solved | Normal |  Marshall O'Connell | — | Yazmin Jast | gift-cardvip | 18h | ●Responded | 10/11 | — | — | Nov 26, 2025 | - | |
| 33751732 | Store experience feedback | Solved | Normal |  Marcellus Oberbrunner | — |  Chaz Renner | refundfragrance | 2d 22h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 31789368 | Item authenticity concern | Solved | Normal |  Westley Emard | Atlas Hospitality | Eula McKenzie | returnssamplesshade-match | 5h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |
| 98719657 | Discount code not working | Solved | Normal | Betty Hahn | — |  Oscar O'Hara | — | 5d 14h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - | |
| 35923980 | Foundation match help | Solved | Normal |  Nichole O'Hara | — | Kaela Friesen | shippingloyaltybopis | 14h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 21147296 | Cancel order request | Pending | Normal |  Roy D'Amore | — | Oscar O'Hara | loyaltyvipbopis | - | —Skipped | — | — | — | Mar 18, 2026 | - | |
| 39078137 | Wholesale order question | Open | Normal |  Jazmyne Anderson | — | Amely Pacocha | Phone | fragrance | - | —Skipped | — | — | — | Jan 27, 2026 | - |
| 94744708 | Gift card balance question | Pending | High |  Wm Kub | — | Oscar O'Hara | shipping | - | —Skipped | — | — | — | Jun 6, 2025 | - | |
| 47644845 | Gift card balance question | Pending | Low |  Golda Bosco | — |  Ignatius Cummerata | Phone | — | - | —Skipped | — | — | — | Aug 8, 2025 | - |
| 51257307 | Refund not received | Solved | Urgent |  Tomas Torphy | — | Dr. Mandy McLaughlin | — | 13h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 78302209 | Birthday gift not received | Solved | Normal |  Gilbert McLaughlin DVM | — | Miss Amber Hintz Sr. | Chat | — | 6h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - |
| 17736830 | Insider tier issue | Pending | Normal |  Tevin Leannon | — | Lily Raynor | wholesaleshade-matchinfluencer | - | —Skipped | — | — | — | Nov 24, 2025 | - | |
| 55289303 | BOPIS pickup not ready | Solved | Low |  Delbert Morar DVM | — | Oscar O'Hara | Chat | refundsamples | 8h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 92632848 | Wrong shade sent | Solved | Low |  Tara DuBuque | — |  Julie Hodkiewicz | vip | 6h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 56802820 | Foundation match help | Solved | Normal |  Aubree Stroman PhD | — |  Steve O'Conner | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - |
| 83562118 | Birthday gift not received | Solved | Normal | Kyra Hermann | — | Leonard Waters-Howell | Chat | returnsvipshade-match | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 66669785 | BOPIS pickup not ready | Pending | Normal |  Willy Welch | House of Lumière | Kaela Friesen | Chat | bopisfragrancewholesale | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 93150619 | Gift card balance question | Solved | Low |  Delores Blick-Rohan | — | Eula McKenzie | Phone | damagedsamplesfragrance | 3h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - |
| 38086477 | Where is my order? | Open | Normal |  Ms. Kaden Goyette | — |  Katrina Johns | refund | - | —Skipped | — | — | — | Feb 11, 2026 | - | |
| 43305122 | Cancel subscription / Auto-replenish | Solved | Normal |  Layla Rau | — | Julie Hodkiewicz | Social | wholesale | 6h | ⊘Not fired | — | — | — | Feb 9, 2026 | - |
| 80732290 | Missing items in shipment | Solved | Normal |  Isabel Flatley | — | Dr. Mandy McLaughlin | Phone | vipwholesaleinfluencer | 4h | ●Responded | 3/5 | — | — | Jun 3, 2025 | - |
| 39106143 | Discount code not working | Pending | High |  Miss Dino Hodkiewicz | — |  Garth Dooley | — | - | —Skipped | — | — | — | Aug 18, 2025 | - | |
| 20303904 | Cancel order request | Solved | Normal |  Tasha Yundt | — |  Mr. Skyla Trantow | bopis | 3h | ●Responded | 3/5 | — | — | Oct 1, 2025 | - | |
| 31975143 | Missing items in shipment | Solved | Normal |  Mr. Danika Bechtelar | — | Yazmin Jast | damagedshipping | 1h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 67720050 | Discount code not working | Solved | High |  Alessandro MacGyver | — | Oscar O'Hara | Phone | — | 6h | ●Responded | 10/11 | — | — | May 27, 2025 | - |
| 78658173 | BOPIS order cancelled at store | Solved | Low |  Horace Satterfield | — | Oscar O'Hara | Phone | — | 2h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - |
| 00446227 | Wrong shade sent | Solved | Low |  Marisa Reynolds | — | Lily Raynor | — | 13h | ●Responded | 3/5 | — | — | Dec 31, 2025 | - | |
| 38298061 | Where is my order? | Solved | Low |  Mattie Bahringer | — | Faith Hilll | shade-matchbopissamples | 5h | ⊘Not fired | — | — | — | Oct 31, 2025 | - | |
| 82335668 | Loyalty points not posting | Pending | Normal |  Arthur Gutmann | — | Oscar O'Hara | — | - | —Skipped | — | — | — | Feb 4, 2026 | - | |
| 13889372 | BOPIS pickup not ready | Solved | Normal |  Blaise Schultz | — |  Jacklyn Dare | Chat | — | 4h | ●Responded | 3/5 | — | — | Jul 10, 2025 | - |
| 79427969 | Lost package follow-up | Solved | Low |  Tonya Streich | — | Kaela Friesen | influencerwholesale | 4h | ○Sent, no reply | — | — | — | May 22, 2026 | - |