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Showing 19,351 - 19,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 49352358 | BOPIS order cancelled at store | Solved | Normal |  Lessie Rodriguez | — |  Steve O'Conner | bopisappsamples | 1d | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 25326084 | Question about product ingredients | Solved | High |  Mr. Lynn Bruen | — |  Dr. Mandy McLaughlin | viprefundinfluencer | 1h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 40744329 | Restock alert for backorder | Solved | Normal |  Santa Baumbach DVM | — |  Julie Hodkiewicz | Phone | wholesale | 5h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 23098584 | Missing items in shipment | Solved | Normal |  Frank Mante II | — |  Yazmin Jast | Phone | — | 10h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 30371106 | Cancel order request | Solved | High |  Audie Goyette | — | Steve O'Conner | shade-match | 11h | ●Responded | 4/5 | — | — | May 14, 2026 | - | |
| 78031902 | Return after 30-day window | Solved | Normal |  Stacy Farrell | — |  Oscar O'Hara | Social | — | 5h | ⊘Not fired | — | — | — | Aug 8, 2025 | - |
| 20930758 | Influencer code not working | Solved | Normal |  Tricia Kunde IV | — |  Eula McKenzie | vip | 21h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 76755586 | Refund not received | Solved | High |  Edwin Hammes | — |  Lily Raynor | Phone | gift-card | 6h | ●Responded | 1/5 | — | — | May 26, 2025 | - |
| 51850875 | Question about product ingredients | Solved | Normal |  Gianni Hegmann | — |  Ignatius Cummerata | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 02439899 | Wrong shade sent | Solved | Low |  Cullen Herzog | — |  Mr. Cade Senger | influencer | 3h | ○Sent, no reply | — | — | — | Jul 20, 2025 | - | |
| 63205024 | Wrong shade sent | Solved | Low |  Eugene Reichert II | — |  Chaz Renner | — | 4h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 07907167 | Store experience feedback | Solved | Normal |  Louvenia Herzog | Pinecrest Wellness | Dr. Mandy McLaughlin | Chat | refund | 3h | ●Responded | 2/5 | — | — | May 12, 2026 | - |
| 41620281 | Birthday gift not received | Solved | Normal |  Claire Hyatt | — | Ignatius Cummerata | Social | refundbopiswholesale | 5d 4h | ⊘Not fired | — | — | — | Jan 9, 2026 | - |
| 65972560 | Missing samples in order | Solved | Normal |  Loren Casper | — |  Amely Pacocha | gift-cardapp | 1d 18h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - | |
| 68141040 | Refund not received | Solved | Normal |  Bennie Shields | — |  Leonard Waters-Howell | samplesinfluencer | 17h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 96760041 | Cancel order request | Pending | Normal |  Hester Larkin | — |  Kaela Friesen | damagedvipgift-card | - | —Skipped | — | — | — | Apr 16, 2026 | - | |
| 25725286 | Return after 30-day window | Solved | Normal |  Dan Dooley | — |  Mr. Skyla Trantow | Chat | samples | 2d 7h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 35299864 | App crashes at checkout | Solved | Normal |  Emilia Luettgen | — | Kaela Friesen | Chat | — | 2d 7h | ●Responded | 4/5 | — | — | Oct 2, 2025 | - |
| 98493980 | Store experience feedback | Solved | Normal |  Marcelo Zemlak | — | Ignatius Cummerata | shade-matchinfluencer | 6h | ⊘Not fired | — | — | — | May 4, 2026 | - | |
| 02496142 | Lost package follow-up | Solved | Normal |  Payton Padberg | — | Oscar O'Hara | — | 6h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 68158768 | App login problem | Solved | Normal |  Mildred Graham-Stoltenberg | — | Julie Hodkiewicz | Chat | — | 4d 21h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 47244523 | Return after 30-day window | Solved | Normal |  Myra Feeney | — | Julie Hodkiewicz | shade-matchvip | 7h | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | |
| 37269024 | Cancel order request | Solved | Normal |  Gayle Crist | — | Steve O'Conner | gift-cardreturns | 1d | ●Responded | 5/5 | — | — | Oct 3, 2025 | - | |
| 16565045 | Shipping cost question | Pending | Low |  Mr. Bradford Kutch | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Dec 17, 2025 | - | |
| 12165804 | Insider tier issue | Solved | Normal |  Julian Koss | — | Oscar O'Hara | Phone | returns | 7d 5h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 79171909 | Missing samples in order | Solved | Normal |  Reginald Paucek | Aurora Hotels Group | Chaz Renner | refundfragranceshade-match | 3h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 35235846 | App login problem | Pending | Normal |  Miss Jeannette Jenkins | — |  Miss Amber Hintz Sr. | Chat | apployaltyvip | - | —Skipped | — | — | — | Nov 1, 2025 | - |
| 28949400 | Shipping cost question | Solved | Low |  Harry Grimes | — | Lily Raynor | bopisgift-card | 1d | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 37095264 | Missing items in shipment | Solved | Normal |  Freddie Huel-Leffler | — |  Katrina Johns | Chat | returns | 6h | ●Responded | 2/5 | — | — | Oct 29, 2025 | - |
| 38993257 | Order arrived damaged | Solved | Normal |  Louis Herman | — |  Tommy Kuvalis | fragrancebopis | 20h | ●Responded | 1/5 | — | — | Apr 30, 2026 | - | |
| 11731124 | Insider tier issue | Solved | Low |  Floyd Huels | — | Julie Hodkiewicz | gift-card | 17h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 58954640 | Address change after shipping | Solved | Normal |  Otis Corwin | — | Yazmin Jast | bopisshade-match | 2d 16h | ●Responded | 4/5 | — | — | Jan 21, 2026 | - | |
| 07607237 | Refund not received | Solved | Urgent |  Dr. Jazmyn Wiegand-Wyman | — | Leonard Waters-Howell | Chat | — | 18h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - |
| 74156625 | BOPIS pickup not ready | Solved | Normal |  Heidi Schimmel | — |  Vilma Gusikowski | — | 1d 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |
| 89331770 | App crashes at checkout | Solved | High |  Kendrick Reynolds | — |  Mr. Lonie Hudson | Chat | shippingrefund | 4h | ○Sent, no reply | — | — | — | Jun 2, 2025 | - |
| 76978775 | Where is my order? | Solved | Normal |  Julia Bosco | — | Amely Pacocha | vipappgift-card | 7h | ⊘Not fired | — | — | — | Aug 27, 2025 | - | |
| 10149852 | Discount code not working | Open | Normal |  Denise Fritsch | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Sep 11, 2025 | - |
| 90994835 | Influencer code not working | Solved | Normal |  Dr. Donavon Sporer | — |  Mr. Eliza Gerhold IV | Chat | — | 19h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - |
| 04827420 | Order arrived damaged | Solved | Low |  Hildegard Murray | — | Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 42601527 | Shipping cost question | Solved | Normal |  Mariah Toy | — | Lily Raynor | Chat | damagedshippingrefund | 5h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |
| 96953366 | Cancel order request | Pending | Low |  Rossie Gutkowski | — | Kaela Friesen | Chat | loyaltygift-cardrefund | - | —Skipped | — | — | — | Mar 1, 2026 | - |
| 50352115 | Loyalty points not posting | Solved | Normal |  Kimberly Tremblay | — | Mr. Skyla Trantow | refundappbopis | 1d 11h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |
| 81103327 | Refund not received | Solved | Normal |  Florida Hammes | — | Mr. Cade Senger | bopisvip | 1h | ●Responded | 2/5 | — | — | Dec 29, 2025 | - | |
| 39895419 | Store experience feedback | Pending | Normal |  Brando Reilly | — | Ignatius Cummerata | Chat | gift-cardbopissamples | - | —Skipped | — | — | — | Jul 5, 2025 | - |
| 45560939 | Loyalty points not posting | Solved | Normal |  Tyreek D'Amore | — |  Garth Dooley | returnsinfluencerrefund | 1h | ●Responded | 5/5 | — | — | Feb 2, 2026 | - | |
| 94562128 | Shipping cost question | Open | High |  Beulah Labadie | — | Yazmin Jast | Social | loyaltyvipreturns | - | —Skipped | — | — | — | Jul 3, 2025 | - |
| 37824044 | Store experience feedback | Open | Low |  Rochelle Schmidt | — | Eula McKenzie | — | - | —Skipped | — | — | — | Jan 1, 2026 | - | |
| 37314893 | Loyalty points not posting | Solved | Normal |  Audie Windler | — | Mr. Lonie Hudson | refundbopis | 6h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - | |
| 20433260 | Missing samples in order | Solved | Normal |  Faye Beier | — | Eula McKenzie | returnsshade-match | 5h | ○Sent, no reply | — | — | — | Mar 14, 2026 | - | |
| 88501203 | Foundation match help | Solved | Normal |  Dora Mills-Koepp | — | Yazmin Jast | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |