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Showing 20,701 - 20,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05264444 | Cancel subscription / Auto-replenish | Pending | Normal |  Lana Corwin | — |  Chaz Renner | damagedloyalty | - | —Skipped | — | — | — | May 19, 2026 | - | |
| 73707602 | Refund not received | Open | Normal |  Terrance Gottlieb | — |  Garth Dooley | loyaltydamagedfragrance | - | —Skipped | — | — | — | Jan 12, 2026 | - | |
| 28544591 | Discount code not working | Solved | High |  Haleigh Kling | — |  Steve O'Conner | influencervipbopis | 5h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 07693127 | Wholesale order question | Solved | Normal |  Tim Reynolds | — |  Kaela Friesen | Social | returns | 2h | ⊘Not fired | — | — | — | Aug 9, 2025 | - |
| 22108156 | BOPIS pickup not ready | Solved | Normal |  Winifred Hirthe | — |  Lily Raynor | Chat | viployaltyreturns | 2d 9h | ○Sent, no reply | — | — | — | May 15, 2026 | - |
| 14113612 | Restock alert for backorder | Pending | Normal |  Mrs. Evelyn Dare PhD | — |  Eula McKenzie | samplesappgift-card | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 89818811 | Address change after shipping | Solved | Normal |  Reese Senger | — |  Dr. Mandy McLaughlin | — | 12h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - | |
| 39083709 | Lost package follow-up | Solved | Low |  Mildred Wunsch | — | Dr. Mandy McLaughlin | Phone | damaged | 5h | ○Sent, no reply | — | — | — | Mar 25, 2026 | - |
| 11531719 | App login problem | Pending | High |  Jerald Schulist | — |  Oscar O'Hara | Chat | shade-match | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 14967252 | BOPIS order cancelled at store | Solved | Normal |  Lelah Adams | — |  Amely Pacocha | wholesaleshade-match | 6h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 78923357 | Allergic reaction concern | Solved | Normal |  Dr. Liam Waelchi | — | Kaela Friesen | Chat | — | 21h | ●Responded | 5/5 | — | — | Sep 15, 2025 | - |
| 04269346 | Item authenticity concern | Solved | Normal |  Darien Stiedemann | — |  Faith Hilll | gift-card | 3h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - | |
| 21972910 | Cancel order request | Pending | Normal |  Roel Witting | — |  Katrina Johns | vipbopis | - | —Skipped | — | — | — | May 4, 2026 | - | |
| 41455950 | Loyalty points not posting | Solved | Normal |  Laurie Pagac | — | Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | May 27, 2025 | - | |
| 00126870 | Insider tier issue | Solved | High |  Mr. Sam Adams | — | Amely Pacocha | Chat | refundbopis | 22h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |
| 85273063 | Insider tier issue | Solved | Normal | Mrs. Evelyn Dare PhD | — | Katrina Johns | bopis | 1d 6h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - | |
| 34714105 | Item authenticity concern | Solved | Low |  Ray Armstrong | — | Katrina Johns | Phone | wholesaleshippingreturns | 13h | ○Sent, no reply | — | — | — | May 30, 2025 | - |
| 63252272 | Discount code not working | Pending | Normal |  Alessandro MacGyver | — | Chaz Renner | fragrance | - | —Skipped | — | — | — | Jul 24, 2025 | - | |
| 35313987 | Cancel order request | Pending | Urgent |  Eula Nienow | — |  Mr. Lonie Hudson | refund | - | —Skipped | — | — | — | Apr 1, 2026 | - | |
| 51188947 | Foundation match help | Solved | High |  Lesly Watsica | — | Steve O'Conner | Chat | app | 14h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 86479169 | Where is my order? | Solved | Normal |  Colin Funk | — |  Mr. Cade Senger | damagedbopisapp | 16h | ●Responded | 10/11 | — | — | Nov 5, 2025 | - | |
| 07016841 | App login problem | Solved | Normal |  Santos Auer | — |  Mr. Skyla Trantow | vip | 2d 22h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - | |
| 96214856 | Missing samples in order | Solved | High |  Jeff Thompson | — | Amely Pacocha | — | 3h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |
| 19141181 | Return after 30-day window | Solved | Normal |  Aric Johnston | — |  Jacklyn Dare | damagedreturns | 5h | ⊘Not fired | — | — | — | Jul 24, 2025 | - | |
| 74070016 | Wholesale order question | Solved | Normal |  Byron O'Keefe | — | Garth Dooley | refund | 4h | ●Responded | 4/5 | — | — | Feb 24, 2026 | - | |
| 14364982 | Klarna / Afterpay split issue | Solved | Normal |  Kirsten Becker | — |  Ignatius Cummerata | samplesshipping | 3h | ○Sent, no reply | — | — | — | Sep 29, 2025 | - | |
| 93565876 | Allergic reaction concern | Solved | High |  Jett Wolff | — |  Tommy Kuvalis | shippingwholesaleshade-match | 2d 23h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |
| 96614005 | Where is my order? | Solved | Normal |  Della Cruickshank | — | Mr. Lonie Hudson | wholesaleshade-matchinfluencer | 2h | ⊘Not fired | — | — | — | May 22, 2025 | - | |
| 97237716 | Lost package follow-up | Solved | Normal |  Mr. Dexter Walker-Koch | — | Lily Raynor | Phone | gift-card | 5h | ●Responded | 4/5 | — | — | May 28, 2025 | - |
| 17893692 | Missing items in shipment | Open | Urgent |  Rodney Mills III | — | Oscar O'Hara | influencerreturnsgift-card | - | —Skipped | — | — | — | Jun 8, 2025 | - | |
| 51976212 | Missing samples in order | Pending | Normal |  Skylar Cassin | — |  Leonard Waters-Howell | Chat | samplesrefundloyalty | - | —Skipped | — | — | — | Mar 13, 2026 | - |
| 66672492 | App crashes at checkout | Solved | Normal |  Heber Maggio | Aurora Hotels Group | Garth Dooley | vip | 5d 14h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 25072711 | Birthday gift not received | Solved | Low |  Ms. Nadia Yundt | — | Ignatius Cummerata | vip | 5h | ●Responded | 5/5 | — | — | Jul 30, 2025 | - | |
| 95203315 | Lost package follow-up | Solved | Normal |  Scott Reichel | — | Oscar O'Hara | wholesaleshippingbopis | 1d 4h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 86229419 | Item authenticity concern | Solved | High |  Freda Koepp | — | Garth Dooley | Chat | fragranceshade-match | 7h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - |
| 16837490 | Wholesale order question | Solved | Normal |  Mitchell Stehr | — | Ignatius Cummerata | Phone | — | 4h | ⊘Not fired | — | — | — | Apr 17, 2026 | - |
| 34502099 | Pro discount enrollment | Solved | Low |  Tricia Kunde IV | — |  Kip Schroeder IV | Chat | returnsrefund | 1h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 03765507 | Discount code not working | Pending | Normal |  Kathryn Grimes-McLaughlin | — |  Julie Hodkiewicz | vip | - | —Skipped | — | — | — | Jan 18, 2026 | - | |
| 18681172 | BOPIS order cancelled at store | Solved | High |  Shelley Carroll | — | Steve O'Conner | vipbopis | 18h | ○Sent, no reply | — | — | — | Nov 15, 2025 | - | |
| 14123924 | Price match request | Solved | High | Mr. Dexter Walker-Koch | — | Steve O'Conner | — | 6h | ⊘Not fired | — | — | — | Dec 13, 2025 | - | |
| 48389139 | Question about product ingredients | Solved | Normal |  Sean Farrell Sr. | — | Mr. Lonie Hudson | shade-matchloyaltyapp | 10h | ⊘Not fired | — | — | — | Jul 3, 2025 | - | |
| 28573974 | Influencer code not working | Solved | High |  Roscoe Wisozk MD | — | Eula McKenzie | Chat | — | 1d | ⊘Not fired | — | — | — | Aug 11, 2025 | - |
| 08935627 | Loyalty points not posting | Solved | Low |  Jacqueline Ferry | — | Steve O'Conner | Chat | vipshipping | 3d | ○Sent, no reply | — | — | — | Dec 12, 2025 | - |
| 56608751 | Cancel order request | Solved | Low |  Tara DuBuque | — | Ignatius Cummerata | Chat | wholesalefragrancegift-card | 18h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - |
| 32207879 | Store experience feedback | Open | Normal |  Della McKenzie | — | Mr. Cade Senger | loyaltywholesale | - | —Skipped | — | — | — | Oct 4, 2025 | - | |
| 78985685 | Influencer code not working | Solved | Normal |  Leann Mante II | — | Kip Schroeder IV | samplesappshipping | 8h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 30303316 | Foundation match help | Solved | Normal |  Ressie Wunsch-Koch III | — | Julie Hodkiewicz | Social | shippingreturnsfragrance | 21h | ⊘Not fired | — | — | — | Sep 17, 2025 | - |
| 52129450 | Price match request | Solved | Normal |  Nikko Cummerata | — | Julie Hodkiewicz | Social | — | 1h | ⊘Not fired | — | — | — | Feb 10, 2026 | - |
| 74402595 | Address change after shipping | Solved | Normal |  Alessia Fahey | — | Faith Hilll | wholesalegift-card | 19h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 24968974 | Address change after shipping | Solved | High |  Alfreda Shields | — | Garth Dooley | influencerfragranceshade-match | 2d 23h | ●Responded | 4/5 | — | — | Jul 3, 2025 | - |