TicketsAll tickets
Showing 4,651 - 4,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 85237354 | Missing items in shipment | Closed | High |  Dr. Carey Waters | — |  Vilma Gusikowski | damaged | 2h | ⊘Not fired | — | — | — | Jan 12, 2026 | Jan 13, 2026 | |
| 22263062 | Restock alert for backorder | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores |  Leonard Waters-Howell | vip | 2h | ⊘Not fired | — | — | — | Jan 12, 2026 | Jan 13, 2026 | |
| 17629237 | Gift card balance question | Closed | Normal |  Gianni Hegmann | — |  Katrina Johns | influencergift-cardshade-match | 1h | ●Responded | 10/11 | — | — | Jan 10, 2026 | Jan 13, 2026 | |
| 69991520 | Address change after shipping | Closed | High |  Ana Senger | — |  Steve O'Conner | Phone | — | 1h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 13, 2026 |
| 10746842 | Price match request | Closed | Normal |  Della McKenzie | — |  Garth Dooley | Chat | — | 1h | ⊘Not fired | — | — | — | Jan 9, 2026 | Jan 13, 2026 |
| 10337464 | Store experience feedback | Closed | Normal |  Daniel Schaden | — |  Tommy Kuvalis | Chat | gift-cardrefund | 1h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 13, 2026 |
| 79288042 | Missing samples in order | Closed | Normal |  Hayley Runolfsdottir | — |  Yazmin Jast | shippingapp | 1h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 13, 2026 | |
| 45435153 | Price match request | Closed | Normal |  Jasper Bahringer | — |  Faith Hilll | shippingloyaltyapp | 1d 23h | ●Responded | 4/5 | — | — | Jan 6, 2026 | Jan 13, 2026 | |
| 31222226 | BOPIS pickup not ready | Closed | Low |  Ms. Julie Predovic | — | Steve O'Conner | Chat | samplesloyalty | 23h | ●Responded | 3/5 | — | — | Jan 7, 2026 | Jan 13, 2026 |
| 16858016 | Cancel order request | Closed | High |  Orrin Lesch | — | Katrina Johns | — | 23h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 13, 2026 | |
| 75038559 | Discount code not working | Closed | Normal |  Rossie Gutkowski | — | Steve O'Conner | bopisvipdamaged | 22h | ●Responded | 5/5 | — | — | Jan 9, 2026 | Jan 13, 2026 | |
| 22019775 | App crashes at checkout | Closed | Urgent |  Milan Graham Jr. | — |  Amely Pacocha | — | 1d 19h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 13, 2026 | |
| 92851598 | Birthday gift not received | Closed | Low |  Andrew Dare | — |  Mr. Lonie Hudson | influencershippingfragrance | 3d 18h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 13, 2026 | |
| 80765562 | Loyalty points not posting | Closed | High |  Giovanny Stroman | — | Katrina Johns | wholesalesamples | 2d 17h | ●Responded | 4/5 | — | — | Jan 4, 2026 | Jan 13, 2026 | |
| 48768453 | Store experience feedback | Closed | Normal |  Opal Considine | — | Amely Pacocha | returnsgift-carddamaged | 15h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 13, 2026 | |
| 66481321 | Wholesale order question | Closed | Normal |  Frank Mante II | — | Garth Dooley | shade-match | 15h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 13, 2026 | |
| 27605928 | Where is my order? | Closed | Normal |  Clovis Braun I | — |  Mr. Skyla Trantow | shade-matchgift-card | 13h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 13, 2026 | |
| 33729567 | Missing samples in order | Closed | Normal |  Angelo D'Amore | — |  Eula McKenzie | Phone | shipping | 13h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 13, 2026 |
| 81377630 | Cancel order request | Closed | Normal |  Miss Gonzalo Mills-Armstrong | — |  Miss Amber Hintz Sr. | returnssamplesfragrance | 8h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 12, 2026 | |
| 55009881 | Question about product ingredients | Closed | Low |  Byron O'Keefe | — |  Chaz Renner | Chat | refundfragrance | 6h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 12, 2026 |
| 04646629 | Item authenticity concern | Closed | High |  Hank Crist | Atlas Hospitality | Faith Hilll | vipshipping | 6h | ●Responded | 2/5 | — | — | Jan 7, 2026 | Jan 12, 2026 | |
| 19225847 | Influencer code not working | Closed | Normal |  Kylie Hilll Sr. | — | Katrina Johns | Phone | samples | 6h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 12, 2026 |
| 18868835 | Pro discount enrollment | Closed | Low |  Sadie Littel | — | Leonard Waters-Howell | — | 6h | ⊘Not fired | — | — | — | Jan 6, 2026 | Jan 12, 2026 | |
| 28322928 | App crashes at checkout | Closed | Normal |  Tobin Dibbert | — |  Mr. Eliza Gerhold IV | Chat | refundwholesaledamaged | 6h | ●Responded | 5/5 | — | — | Jan 11, 2026 | Jan 12, 2026 |
| 53596201 | Insider tier issue | Closed | Normal |  Ms. Sally Pfeffer | — |  Jacklyn Dare | wholesale | 2d 5h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 12, 2026 | |
| 21111999 | Wholesale order question | Closed | Normal |  Marian Wisoky | — | Eula McKenzie | wholesale | 5h | ●Responded | 4/5 | — | — | Jan 6, 2026 | Jan 12, 2026 | |
| 86683881 | Gift card balance question | Closed | Normal |  Joel Wisoky | — | Garth Dooley | shade-matchreturnsshipping | 5h | ●Responded | 5/5 | — | — | Jan 8, 2026 | Jan 12, 2026 | |
| 71940927 | App login problem | Closed | Low |  Ola Kovacek | — | Mr. Lonie Hudson | Phone | bopisinfluencerloyalty | 5h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 12, 2026 |
| 40711015 | Cancel subscription / Auto-replenish | Closed | Normal |  Hugh Schroeder | — | Chaz Renner | returns | 4h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 12, 2026 | |
| 40774188 | Klarna / Afterpay split issue | Closed | Low |  Claude Reinger-Beatty | — | Miss Amber Hintz Sr. | Chat | sampleswholesaleshipping | 4h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 12, 2026 |
| 22599754 | Where is my order? | Closed | Normal |  Lisette Block | — | Chaz Renner | wholesale | 4h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 12, 2026 | |
| 36837397 | Return after 30-day window | Closed | Normal |  Dr. Henry Tromp DVM | — | Vilma Gusikowski | Phone | — | 3h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 12, 2026 |
| 79725219 | Cancel order request | Closed | Normal |  Rowland Armstrong | — |  Dr. Mandy McLaughlin | bopis | 3h | ⊘Not fired | — | — | — | Jan 11, 2026 | Jan 12, 2026 | |
| 89234490 | Store experience feedback | Closed | Urgent |  Dr. Marjory Gislason | — | Tommy Kuvalis | loyaltyrefundreturns | 2h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 12, 2026 | |
| 72768176 | Wholesale order question | Closed | Low |  Della Cruickshank | — |  Kaela Friesen | returnsgift-cardbopis | 2h | ⊘Not fired | — | — | — | Jan 10, 2026 | Jan 12, 2026 | |
| 25845772 | Price match request | Closed | Low |  Barbara Langworth | — |  Lily Raynor | Chat | influencerbopis | 2h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 12, 2026 |
| 84703336 | Where is my order? | Closed | Low |  Dr. Travis Koepp | — |  Darryl Jacobi | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 12, 2026 |
| 04257965 | Birthday gift not received | Closed | Normal |  Stacy Farrell | — |  Kip Schroeder IV | appinfluencer | 2h | ⊘Not fired | — | — | — | Jan 9, 2026 | Jan 12, 2026 | |
| 48131620 | BOPIS order cancelled at store | Closed | Normal |  Miss Beatrice Dach | — |  Julie Hodkiewicz | influencerrefundloyalty | 2h | ○Sent, no reply | — | — | — | Jan 11, 2026 | Jan 12, 2026 | |
| 85598012 | Klarna / Afterpay split issue | Closed | Normal |  Santos Douglas | — | Dr. Mandy McLaughlin | Chat | app | 1h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 12, 2026 |
| 27666051 | Allergic reaction concern | Closed | Normal |  Mildred Cronin | — | Mr. Lonie Hudson | Chat | — | 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 12, 2026 |
| 18539496 | Wholesale order question | Closed | Urgent | Joel Wisoky | — | Tommy Kuvalis | — | 23h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 12, 2026 | |
| 24078400 | App crashes at checkout | Closed | Urgent |  Destin Bauch | — | Kaela Friesen | loyalty | 23h | ⊘Not fired | — | — | — | Jan 9, 2026 | Jan 12, 2026 | |
| 08552292 | Influencer code not working | Closed | Low |  Mortimer Boyle | — | Steve O'Conner | — | 8d 23h | ●Responded | 2/5 | — | — | Jan 2, 2026 | Jan 12, 2026 | |
| 60605173 | Order arrived damaged | Closed | Normal |  Ms. Patsy Jenkins-Kautzer | — | Jacklyn Dare | Chat | fragranceloyaltybopis | 21h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 12, 2026 |
| 76649828 | Shipping cost question | Closed | Normal |  Hailie Dooley | — | Lily Raynor | Phone | samplesloyaltydamaged | 19h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 12, 2026 |
| 46865268 | Where is my order? | Closed | Normal |  Electa Friesen | — | Mr. Lonie Hudson | shade-matchgift-cardreturns | 18h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 12, 2026 | |
| 46851365 | Store experience feedback | Closed | Low |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Faith Hilll | — | 2d 18h | ●Responded | 2/5 | — | — | Jan 8, 2026 | Jan 12, 2026 | |
| 63094728 | Return after 30-day window | Closed | Normal |  Bryant Champlin | — | Tommy Kuvalis | Chat | refundvip | 14h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 12, 2026 |
| 04637221 | Gift card balance question | Closed | Low |  Margaret Jakubowski DDS | — | Kip Schroeder IV | samplesgift-cardloyalty | 13h | ⊘Not fired | — | — | — | Jan 10, 2026 | Jan 12, 2026 |