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Showing 4,701 - 4,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 89465024 | BOPIS pickup not ready | Closed | Normal |  Florian Herman | — |  Mr. Eliza Gerhold IV | Phone | gift-card | 8d 13h | ●Responded | 2/5 | — | — | Dec 30, 2025 | Jan 12, 2026 |
| 15425215 | Allergic reaction concern | Closed | Normal |  Milo Koepp | — |  Eula McKenzie | Chat | influencerreturns | 9d 12h | ●Responded | 1/5 | — | — | Dec 26, 2025 | Jan 12, 2026 |
| 09407184 | Loyalty points not posting | Closed | Low |  Mr. Giovani Kuhn | — |  Jacklyn Dare | appshipping | 12h | ⊘Not fired | — | — | — | Jan 5, 2026 | Jan 12, 2026 | |
| 44450275 | Refund not received | Closed | Normal |  Janick Hodkiewicz | — |  Amely Pacocha | — | 10h | ●Responded | 4/5 | — | — | Jan 10, 2026 | Jan 12, 2026 | |
| 01818531 | Restock alert for backorder | Closed | Normal |  Arnulfo Medhurst | — |  Kip Schroeder IV | Chat | viprefundloyalty | 6h | ●Responded | 3/5 | — | — | Jan 10, 2026 | Jan 11, 2026 |
| 15973223 | Order arrived damaged | Closed | Normal |  Mr. Luke Lakin | — |  Ignatius Cummerata | Chat | — | 6h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 11, 2026 |
| 60473800 | Cancel subscription / Auto-replenish | Closed | Normal |  Marcelo Zemlak | — |  Garth Dooley | Chat | samplesapp | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 11, 2026 |
| 31859585 | Cancel subscription / Auto-replenish | Closed | Normal |  Lacy Jerde | — | Kip Schroeder IV | Chat | — | 5h | ⊘Not fired | — | — | — | Jan 5, 2026 | Jan 11, 2026 |
| 43589126 | Allergic reaction concern | Closed | Low |  Veronica Russel | — | Kip Schroeder IV | wholesale | 5h | ●Responded | 5/5 | — | — | Jan 6, 2026 | Jan 11, 2026 | |
| 01954968 | Birthday gift not received | Closed | Normal |  Roberto Kovacek | — |  Lily Raynor | wholesaleshipping | 5h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 11, 2026 | |
| 20813787 | Return after 30-day window | Closed | Normal |  Mrs. Joanne Quigley | — |  Vilma Gusikowski | Phone | fragranceapp | 5h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 11, 2026 |
| 19173589 | Loyalty points not posting | Closed | Normal |  Norma Ryan | — |  Chaz Renner | Chat | — | 4h | ●Responded | 4/5 | — | — | Jan 5, 2026 | Jan 11, 2026 |
| 45028185 | Birthday gift not received | Closed | Normal |  Jack Purdy | — | Eula McKenzie | appreturns | 4h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 11, 2026 | |
| 56338051 | Birthday gift not received | Closed | Normal |  Charlotte Abernathy III | — |  Leonard Waters-Howell | bopisshade-matchsamples | 4h | ●Responded | 5/5 | — | — | Jan 10, 2026 | Jan 11, 2026 | |
| 21493822 | Klarna / Afterpay split issue | Closed | High |  Ben McDermott | — |  Steve O'Conner | Chat | gift-cardsamplesinfluencer | 4h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 11, 2026 |
| 78237824 | Foundation match help | Closed | Normal |  Juanita Weissnat | — |  Darryl Jacobi | — | 4h | ⊘Not fired | — | — | — | Jan 6, 2026 | Jan 11, 2026 | |
| 18026768 | Restock alert for backorder | Closed | Low |  Mrs. Brooke Pfeffer | — | Garth Dooley | Chat | returnsshade-match | 4h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 11, 2026 |
| 75602050 | BOPIS pickup not ready | Closed | Normal |  Everardo Larson | — | Kip Schroeder IV | Phone | — | 3h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 11, 2026 |
| 49128881 | Influencer code not working | Closed | Normal |  Vena Hane | — | Amely Pacocha | Chat | — | 3h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 11, 2026 |
| 25323066 | Order arrived damaged | Closed | Normal |  Shelley Kerluke | — | Garth Dooley | Phone | vipshade-match | 3h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 11, 2026 |
| 23056152 | Birthday gift not received | Closed | Normal |  Camden Lesch | — | Vilma Gusikowski | shade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 11, 2026 | |
| 06562143 | Where is my order? | Closed | High |  Phyllis Bartell | — |  Oscar O'Hara | returns | 2h | ●Responded | 5/5 | — | — | Jan 8, 2026 | Jan 11, 2026 | |
| 72855407 | Return after 30-day window | Closed | Normal |  Alexis Connelly | — |  Katrina Johns | damagedshade-matchloyalty | 2h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 11, 2026 | |
| 18715353 | Allergic reaction concern | Closed | Normal |  Matilde Kreiger | — | Ignatius Cummerata | shade-match | 1h | ●Responded | 4/5 | — | — | Jan 6, 2026 | Jan 11, 2026 | |
| 96923339 | Refund not received | Closed | Normal |  Braulio Schumm | — | Eula McKenzie | samples | 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 11, 2026 | |
| 79336921 | Discount code not working | Closed | Normal |  Howard Bahringer | — |  Kaela Friesen | — | 1h | ●Responded | 7/11 | — | — | Jan 10, 2026 | Jan 11, 2026 | |
| 11597129 | Refund not received | Closed | Normal |  Nayeli Schowalter | — | Darryl Jacobi | Social | refundreturns | 2d 23h | ⊘Not fired | — | — | — | Jan 4, 2026 | Jan 11, 2026 |
| 87998481 | Cancel subscription / Auto-replenish | Closed | Normal |  Jake Connelly | — | Steve O'Conner | Chat | influencergift-cardshade-match | 20h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 11, 2026 |
| 38321414 | Missing items in shipment | Closed | Normal |  Faith Douglas | — | Ignatius Cummerata | Chat | — | 19h | ●Responded | 5/5 | — | — | Jan 8, 2026 | Jan 11, 2026 |
| 77635055 | Allergic reaction concern | Closed | Normal |  Desiree Nikolaus | — | Darryl Jacobi | damagedvip | 16h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 11, 2026 | |
| 58213767 | Return after 30-day window | Closed | Normal | Phyllis Bartell | — |  Mr. Lonie Hudson | Phone | damaged | 16h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 11, 2026 |
| 65204018 | Restock alert for backorder | Closed | Low |  Meghan McClure | — | Kip Schroeder IV | vipinfluencerbopis | 2d 11h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 11, 2026 | |
| 43234382 | Allergic reaction concern | Closed | Normal |  Trever Durgan | — | Jacklyn Dare | gift-cardreturnsloyalty | 1d 10h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 11, 2026 | |
| 75226358 | Where is my order? | Closed | Low |  Mr. Lynn Bruen | — |  Julie Hodkiewicz | — | 9h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 10, 2026 | |
| 05828330 | Address change after shipping | Closed | Normal | Camden Lesch | — | Kip Schroeder IV | gift-cardvip | 6h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 10, 2026 | |
| 43938348 | Loyalty points not posting | Closed | Normal |  Tamia Hills | — |  Mr. Skyla Trantow | samplesreturns | 6h | ●Responded | 4/5 | — | — | Jan 8, 2026 | Jan 10, 2026 | |
| 42256765 | Missing samples in order | Closed | Normal |  Myriam Rau | — |  Yazmin Jast | wholesaleloyalty | 6h | ●Responded | 4/5 | — | — | Jan 7, 2026 | Jan 10, 2026 | |
| 82467046 | Order arrived damaged | Closed | Normal |  Quincy Hoeger | — |  Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 10, 2026 | |
| 94209111 | Insider tier issue | Closed | Normal |  Mike Reichel V | — |  Faith Hilll | — | 1d 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 10, 2026 | |
| 01140493 | Birthday gift not received | Closed | Low |  Tracey Hauck | — | Darryl Jacobi | returnsapp | 5h | ●Responded | 3/5 | — | — | Jan 9, 2026 | Jan 10, 2026 | |
| 49736749 | Refund not received | Closed | High |  Dr. Clayton Reinger | — | Eula McKenzie | Chat | — | 5h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 10, 2026 |
| 74931634 | Loyalty points not posting | Closed | Normal |  Mr. Bradford Kutch | — | Lily Raynor | Phone | samplesfragranceloyalty | 5h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 10, 2026 |
| 23559348 | Cancel order request | Closed | Normal |  Mattie Hahn | — | Faith Hilll | gift-cardappshade-match | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 10, 2026 | |
| 56268751 | Wrong shade sent | Closed | Normal |  Krystal Pollich | — | Vilma Gusikowski | damaged | 4h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 10, 2026 | |
| 11872319 | Missing samples in order | Closed | Normal |  Nick Murray | — | Garth Dooley | Chat | shade-matchvipshipping | 3h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 10, 2026 |
| 85529137 | Discount code not working | Closed | Low |  Cory Hills MD | — | Amely Pacocha | Chat | — | 3h | ●Responded | 4/5 | — | — | Jan 9, 2026 | Jan 10, 2026 |
| 18118765 | BOPIS pickup not ready | Closed | Low |  Marshall O'Connell | — | Ignatius Cummerata | app | 3h | ●Responded | 7/11 | — | — | Jan 8, 2026 | Jan 10, 2026 | |
| 10557478 | Refund not received | Closed | Normal |  Lamar Hilll | — | Vilma Gusikowski | Chat | — | 3h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 10, 2026 |
| 47861281 | Store experience feedback | Closed | Normal |  Clair Buckridge | — | Faith Hilll | Chat | — | 3h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 10, 2026 |
| 42794115 | Pro discount enrollment | Closed | Normal |  Kristian Bayer | — | Julie Hodkiewicz | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 10, 2026 |