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Showing 4,751 - 4,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 72786331 | Question about product ingredients | Closed | Normal |  Mr. Elvie Block | — |  Steve O'Conner | damaged | 2h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 10, 2026 | |
| 19800179 | Lost package follow-up | Closed | Low |  Orie Tillman | — |  Mr. Eliza Gerhold IV | shippingbopisloyalty | 2h | ●Responded | 3/5 | — | — | Jan 5, 2026 | Jan 10, 2026 | |
| 83153264 | Insider tier issue | Closed | Normal |  Willard Nicolas | — |  Mr. Lonie Hudson | fragrancesamplesbopis | 2h | ●Responded | 2/5 | — | — | Jan 5, 2026 | Jan 10, 2026 | |
| 97237796 | Discount code not working | Closed | High |  Julian Koss | — | Mr. Lonie Hudson | loyaltyvipapp | 1h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 10, 2026 | |
| 54938734 | Insider tier issue | Closed | Urgent |  Mr. Jeremy Lehner | — |  Vilma Gusikowski | Chat | — | 1h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 10, 2026 |
| 94712181 | Wholesale order question | Closed | Low |  Claire Hyatt | — |  Faith Hilll | Chat | gift-card | 1h | ●Responded | 10/11 | — | — | Jan 7, 2026 | Jan 10, 2026 |
| 40364908 | Gift card balance question | Closed | Low |  Luz Kertzmann | — |  Yazmin Jast | bopis | 1d | ⊘Not fired | — | — | — | Jan 2, 2026 | Jan 10, 2026 | |
| 56698693 | Wholesale order question | Closed | Normal |  Mr. Luis Kuhn | — |  Kaela Friesen | — | 1d 22h | ●Responded | 2/5 | — | — | Jan 1, 2026 | Jan 10, 2026 | |
| 34602260 | Influencer code not working | Closed | Normal |  Robb Schoen | — |  Oscar O'Hara | samples | 20h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 10, 2026 | |
| 90184398 | Where is my order? | Closed | Normal |  Travon Kuhic V | — | Faith Hilll | Chat | — | 19h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 10, 2026 |
| 54045588 | Klarna / Afterpay split issue | Closed | High |  Roy D'Amore | — | Oscar O'Hara | Phone | samplesapp | 18h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 10, 2026 |
| 95159416 | Gift card balance question | Closed | Normal |  Spencer Morar | — |  Kip Schroeder IV | Chat | — | 2d 18h | ●Responded | 1/5 | — | — | Jan 4, 2026 | Jan 10, 2026 |
| 58266317 | Restock alert for backorder | Closed | Normal |  Ray Armstrong | — | Kip Schroeder IV | Chat | refundinfluencergift-card | 17h | ●Responded | 2/5 | — | — | Jan 6, 2026 | Jan 10, 2026 |
| 56963423 | Birthday gift not received | Closed | Normal |  Rodolfo Weber | — |  Leonard Waters-Howell | Chat | influencergift-card | 16h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 10, 2026 |
| 95535607 | Lost package follow-up | Closed | Low |  Quinn Willms | — |  Garth Dooley | app | 15h | ●Responded | 5/5 | — | — | Jan 2, 2026 | Jan 10, 2026 | |
| 63108546 | Birthday gift not received | Closed | Low |  Omer Balistreri V | — |  Tommy Kuvalis | Chat | — | 15h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 10, 2026 |
| 54816913 | Foundation match help | Closed | Normal |  Mr. Armando Mertz | — |  Jacklyn Dare | — | 14h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 10, 2026 | |
| 01519538 | Birthday gift not received | Closed | High |  Marshall O'Connell | — | Yazmin Jast | fragrancevipinfluencer | 13h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 10, 2026 | |
| 43703198 | Shipping cost question | Closed | Normal |  Marques Turner | — | Mr. Eliza Gerhold IV | Phone | — | 2d 12h | ⊘Not fired | — | — | — | Jan 1, 2026 | Jan 10, 2026 |
| 41349368 | Restock alert for backorder | Closed | Urgent |  Ed Treutel-Boyer | — |  Miss Amber Hintz Sr. | Social | wholesaleshippingfragrance | 6h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 9, 2026 |
| 32051687 | Missing items in shipment | Closed | Normal |  Kian Mayer DDS | — |  Chaz Renner | Chat | — | 6h | ⊘Not fired | — | — | — | Jan 6, 2026 | Jan 9, 2026 |
| 14056124 | Order arrived damaged | Closed | Normal |  Milan Graham Jr. | — | Kip Schroeder IV | vip | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 9, 2026 | |
| 33427804 | BOPIS order cancelled at store | Closed | Low |  Larry Schaefer V | — |  Dr. Mandy McLaughlin | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 9, 2026 |
| 98571565 | Store experience feedback | Closed | Normal |  Ayana Adams | — | Mr. Eliza Gerhold IV | — | 6h | ●Responded | 5/5 | — | — | Jan 2, 2026 | Jan 9, 2026 | |
| 05453727 | Foundation match help | Closed | Low |  Alicia Tremblay | — |  Lily Raynor | Chat | vipshade-match | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 9, 2026 |
| 78262079 | BOPIS pickup not ready | Closed | Normal |  Katrina Hessel | — | Kip Schroeder IV | Social | samplesreturnsshipping | 2d 4h | ⊘Not fired | — | — | — | Jan 5, 2026 | Jan 9, 2026 |
| 01238417 | App login problem | Closed | Normal |  Mr. Wallace Rau | — | Oscar O'Hara | Chat | fragrancevipshade-match | 4h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 9, 2026 |
| 29095177 | Where is my order? | Closed | Normal |  Dallas Fay | — | Garth Dooley | Phone | returnsshade-matchshipping | 1d 4h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 9, 2026 |
| 36292970 | Where is my order? | Closed | Normal |  Yasmeen Schuster II | — | Chaz Renner | Phone | — | 3h | ⊘Not fired | — | — | — | Jan 2, 2026 | Jan 9, 2026 |
| 37323574 | Item authenticity concern | Closed | Low | Mr. Wallace Rau | — | Yazmin Jast | shade-matchgift-cardbopis | 2h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 9, 2026 | |
| 90688165 | Wholesale order question | Closed | Low |  Helga Wiza V | — |  Eula McKenzie | gift-cardreturns | 2h | ●Responded | 3/5 | — | — | Jan 8, 2026 | Jan 9, 2026 | |
| 85999150 | Item authenticity concern | Closed | Normal |  Horace Satterfield | — |  Mr. Skyla Trantow | Phone | — | 1h | ⊘Not fired | — | — | — | Jan 6, 2026 | Jan 9, 2026 |
| 22013350 | Refund not received | Closed | Normal |  Desiree Nikolaus | — | Mr. Skyla Trantow | damaged | 1h | ●Responded | 4/5 | — | — | Jan 3, 2026 | Jan 9, 2026 | |
| 36123828 | Missing items in shipment | Closed | Normal |  Mr. Ian Schuppe-Stamm | — |  Darryl Jacobi | Chat | samplesrefund | 1h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 9, 2026 |
| 75452703 | Missing samples in order | Closed | Normal |  Ricky Towne | — | Lily Raynor | returnsloyaltyinfluencer | 1d | ●Responded | 5/5 | — | — | Jan 2, 2026 | Jan 9, 2026 | |
| 65146733 | Order arrived damaged | Closed | High |  Vivien Dicki | Quartz Gifting | Oscar O'Hara | Chat | damagedshade-matchvip | 22h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 9, 2026 |
| 53578750 | Influencer code not working | Closed | Normal |  Jill Ruecker Sr. | — |  Katrina Johns | Chat | samplesdamagedshipping | 22h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 9, 2026 |
| 03658813 | Pro discount enrollment | Closed | High |  Jaylon Turcotte | — | Oscar O'Hara | bopisdamaged | 1d 21h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 9, 2026 | |
| 18157438 | Missing samples in order | Closed | Normal |  Daniel Kovacek | — | Eula McKenzie | Phone | damagedshade-matchinfluencer | 2d 21h | ●Responded | 9/11 | — | — | Jan 5, 2026 | Jan 9, 2026 |
| 42508336 | App login problem | Closed | Low |  Mr. Felipe O'Conner | — | Steve O'Conner | Social | — | 20h | ⊘Not fired | — | — | — | Jan 1, 2026 | Jan 9, 2026 |
| 29768692 | App crashes at checkout | Closed | Normal |  Amya Lakin | — | Lily Raynor | — | 18h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 9, 2026 | |
| 14232014 | App crashes at checkout | Closed | Low |  Audie Goyette | — | Lily Raynor | Chat | refundloyaltydamaged | 16h | ●Responded | 5/5 | — | — | Jan 5, 2026 | Jan 9, 2026 |
| 79099044 | Wholesale order question | Closed | Urgent |  Charlene Towne | — | Chaz Renner | wholesaleshipping | 3d 14h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 9, 2026 | |
| 03223325 | Pro discount enrollment | Closed | Normal |  Enrique Walter | — | Eula McKenzie | vip | 13h | ⊘Not fired | — | — | — | Jan 7, 2026 | Jan 9, 2026 | |
| 15773323 | Wholesale order question | Closed | Normal |  Toby Gerhold | — | Katrina Johns | Chat | influencer | 13h | ●Responded | 5/5 | — | — | Jan 5, 2026 | Jan 9, 2026 |
| 41407540 | Klarna / Afterpay split issue | Closed | Normal |  Mya Streich | — |  Ignatius Cummerata | shade-match | 10h | ●Responded | 10/11 | — | — | Jan 3, 2026 | Jan 9, 2026 | |
| 87820351 | Loyalty points not posting | Closed | Normal |  Ayana Hane | — | Lily Raynor | influencer | 10h | ●Responded | 3/5 | — | — | Jan 3, 2026 | Jan 9, 2026 | |
| 35219861 | Wholesale order question | Closed | Low |  Arvel Schroeder | — | Dr. Mandy McLaughlin | gift-cardsamples | 1d 10h | ●Responded | 9/11 | — | — | Jan 4, 2026 | Jan 9, 2026 | |
| 27531886 | Refund not received | Closed | Low |  Sheri McClure | — | Chaz Renner | vip | 9h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 8, 2026 | |
| 26146191 | Loyalty points not posting | Closed | Normal |  Maxine Kohler | — | Mr. Lonie Hudson | Chat | fragrancebopisvip | 6h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 8, 2026 |