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Showing 4,601 - 4,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92312766 | Store experience feedback | Closed | Low |  Carol Stamm | — |  Kaela Friesen | samples | 3h | ⊘Not fired | — | — | — | Jan 9, 2026 | Jan 14, 2026 | |
| 92039336 | Missing samples in order | Closed | Normal |  Lelah Adams | — |  Mr. Lonie Hudson | sampleswholesaleshipping | 3h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 14, 2026 | |
| 41088587 | App crashes at checkout | Closed | Normal |  Toby Gerhold | — |  Dr. Mandy McLaughlin | shade-matchloyaltyinfluencer | 3h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 14, 2026 | |
| 48572907 | Wrong shade sent | Closed | Normal |  Mr. Alonzo Effertz | — |  Mr. Skyla Trantow | Chat | gift-card | 3h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 14, 2026 |
| 67008380 | BOPIS pickup not ready | Closed | Normal |  Heather Kuhic | — | Dr. Mandy McLaughlin | samplesvip | 2h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 14, 2026 | |
| 79133628 | Loyalty points not posting | Closed | Normal |  Kristen Rempel | — |  Tommy Kuvalis | loyalty | 3d | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 14, 2026 | |
| 99993224 | Item authenticity concern | Closed | Normal |  Georgianna Leannon | — |  Amely Pacocha | influencer | 1d | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 14, 2026 | |
| 29253781 | Shipping cost question | Closed | Normal |  Dr. Janelle Mills | — |  Eula McKenzie | Chat | — | 4d | ⊘Not fired | — | — | — | Jan 9, 2026 | Jan 14, 2026 |
| 02913441 | Birthday gift not received | Closed | Normal |  Dr. Carl Zieme | — | Dr. Mandy McLaughlin | — | 23h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 14, 2026 | |
| 44474038 | App login problem | Closed | Normal |  Rowland Armstrong | — |  Ignatius Cummerata | — | 1d 23h | ●Responded | 2/5 | — | — | Jan 10, 2026 | Jan 14, 2026 | |
| 73109751 | Foundation match help | Closed | Normal |  Kylie Hilll Sr. | — | Eula McKenzie | Chat | — | 20h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 14, 2026 |
| 80826915 | BOPIS pickup not ready | Closed | Normal |  Frederique Huels | — |  Chaz Renner | samplesrefund | 17h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 14, 2026 | |
| 57600178 | Cancel subscription / Auto-replenish | Closed | Normal |  Mr. Javier Rolfson | — | Mr. Skyla Trantow | bopisgift-card | 17h | ●Responded | 4/5 | — | — | Jan 12, 2026 | Jan 14, 2026 | |
| 34659179 | Where is my order? | Closed | High |  Deven Waters | Verde Concierge | Eula McKenzie | influencergift-card | 16h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 14, 2026 | |
| 29467894 | Pro discount enrollment | Closed | Normal |  Yvonne Larkin | — | Amely Pacocha | samplesrefund | 2d 16h | ●Responded | 2/5 | — | — | Jan 9, 2026 | Jan 14, 2026 | |
| 07578712 | Wrong shade sent | Closed | Normal |  Maya Bernhard | — | Ignatius Cummerata | Chat | wholesaleloyalty | 16h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 14, 2026 |
| 66001380 | App crashes at checkout | Closed | Normal |  Retha Boyer Jr. | — |  Leonard Waters-Howell | fragrancereturns | 15h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 14, 2026 | |
| 92777350 | Address change after shipping | Closed | Normal |  Beulah Labadie | — | Tommy Kuvalis | wholesaleshippinggift-card | 15h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 14, 2026 | |
| 80562937 | Lost package follow-up | Closed | Low |  Ahmad Will | — |  Faith Hilll | Chat | influencer | 2d 14h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 14, 2026 |
| 55446575 | Question about product ingredients | Closed | High |  Yolanda Klocko | — | Dr. Mandy McLaughlin | vipdamaged | 14h | ●Responded | 5/5 | — | — | Jan 12, 2026 | Jan 14, 2026 | |
| 83951453 | Restock alert for backorder | Closed | High |  Aliyah Huel IV | — | Dr. Mandy McLaughlin | Chat | — | 13h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 14, 2026 |
| 14586572 | BOPIS order cancelled at store | Closed | Normal |  Sophia Hintz | — |  Kip Schroeder IV | Chat | damagedshippinggift-card | 2d 12h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 14, 2026 |
| 24592307 | Allergic reaction concern | Closed | Normal |  Carol Baumbach | — | Mr. Lonie Hudson | wholesalegift-cardshade-match | 12h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 14, 2026 | |
| 28555869 | Shipping cost question | Closed | Normal |  George Nader | Pinecrest Wellness |  Oscar O'Hara | wholesale | 1d 11h | ●Responded | 3/5 | — | — | Jan 6, 2026 | Jan 14, 2026 | |
| 24544823 | App login problem | Closed | Low |  Nina Ortiz | — | Leonard Waters-Howell | — | 10h | ●Responded | 5/5 | — | — | Jan 6, 2026 | Jan 14, 2026 | |
| 52856202 | Refund not received | Closed | High |  Amy Weissnat | — | Amely Pacocha | appshade-match | 10h | ⊘Not fired | — | — | — | Jan 9, 2026 | Jan 14, 2026 | |
| 38534784 | Loyalty points not posting | Closed | Normal |  Fredrick Mills | — | Mr. Skyla Trantow | — | 8d 8h | ●Responded | 2/5 | — | — | Jan 2, 2026 | Jan 13, 2026 | |
| 75933093 | App login problem | Closed | Normal |  Grayce Ziemann | North Star Retreats |  Mr. Cade Senger | Chat | appreturnsfragrance | 7h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 13, 2026 |
| 12062428 | Missing samples in order | Closed | Normal |  Bettye Gislason | — |  Lily Raynor | Chat | damaged | 6h | ●Responded | 9/11 | — | — | Jan 10, 2026 | Jan 13, 2026 |
| 59695855 | Missing samples in order | Closed | Normal |  Daniel Kerluke | — | Ignatius Cummerata | influencershipping | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 13, 2026 | |
| 84281254 | Refund not received | Closed | Normal |  Hugh O'Hara | — | Mr. Skyla Trantow | loyaltyrefundbopis | 8d 6h | ●Responded | 1/5 | — | — | Dec 30, 2025 | Jan 13, 2026 | |
| 68543872 | Influencer code not working | Closed | Normal |  Gretchen Price | Aurora Hotels Group |  Julie Hodkiewicz | — | 5h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 13, 2026 | |
| 42117486 | Pro discount enrollment | Closed | Normal |  Joan Nolan | — |  Mr. Eliza Gerhold IV | shade-matchgift-card | 5h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 13, 2026 | |
| 38455845 | App crashes at checkout | Closed | Normal |  Jim Swaniawski | — | Lily Raynor | Chat | wholesalegift-cardshade-match | 5h | ○Sent, no reply | — | — | — | Jan 10, 2026 | Jan 13, 2026 |
| 87910523 | App crashes at checkout | Closed | Normal |  Jordi Kertzmann | — | Tommy Kuvalis | fragrance | 6d 4h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 13, 2026 | |
| 17415710 | Birthday gift not received | Closed | Normal |  Ulises Larkin | — | Chaz Renner | Chat | shipping | 4h | ●Responded | 5/5 | — | — | Jan 7, 2026 | Jan 13, 2026 |
| 43361524 | Missing samples in order | Closed | High |  Marguerite Howe | — | Mr. Lonie Hudson | Chat | fragrance | 4h | ⊘Not fired | — | — | — | Jan 8, 2026 | Jan 13, 2026 |
| 99495539 | Restock alert for backorder | Closed | Normal |  Esteban O'Connell | — |  Garth Dooley | shade-match | 4h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 13, 2026 | |
| 98285296 | Missing samples in order | Closed | Low |  Bradford Mraz | — | Kip Schroeder IV | — | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 13, 2026 | |
| 70627269 | Where is my order? | Closed | Low |  Dr. Jazmyn Wiegand-Wyman | — | Dr. Mandy McLaughlin | refunddamagedsamples | 3h | ○Sent, no reply | — | — | — | Jan 8, 2026 | Jan 13, 2026 | |
| 76231333 | Lost package follow-up | Closed | High |  Richmond Senger | — |  Jacklyn Dare | — | 3h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 13, 2026 | |
| 78490415 | Gift card balance question | Closed | Normal |  Alex O'Conner-Konopelski | — |  Katrina Johns | shipping | 3h | ●Responded | 9/11 | — | — | Jan 10, 2026 | Jan 13, 2026 | |
| 72456844 | Cancel order request | Closed | Normal |  Jill Ruecker Sr. | — | Ignatius Cummerata | loyaltyreturnssamples | 3h | ●Responded | 2/5 | — | — | Jan 9, 2026 | Jan 13, 2026 | |
| 66360226 | Gift card balance question | Closed | Normal |  Bette Schaden | — | Kaela Friesen | Chat | damagedloyaltyinfluencer | 3h | ●Responded | 9/11 | — | — | Jan 9, 2026 | Jan 13, 2026 |
| 21358099 | Wholesale order question | Closed | Normal |  Stacy Farrell | — | Amely Pacocha | loyalty | 3h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 13, 2026 | |
| 65375875 | BOPIS order cancelled at store | Closed | Normal |  Janick Hodkiewicz | — | Kaela Friesen | — | 3h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 13, 2026 | |
| 75957641 | Discount code not working | Closed | Low |  Kerry Beier | — | Lily Raynor | damagedshade-matchreturns | 3h | ○Sent, no reply | — | — | — | Jan 12, 2026 | Jan 13, 2026 | |
| 85280447 | Where is my order? | Closed | Normal |  Wanda Huels Jr. | — | Kip Schroeder IV | shade-match | 2h | ●Responded | 4/5 | — | — | Jan 7, 2026 | Jan 13, 2026 | |
| 37679468 | BOPIS order cancelled at store | Closed | Low |  Nichole O'Hara | — |  Miss Amber Hintz Sr. | loyalty | 2h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 13, 2026 | |
| 68072851 | Foundation match help | Closed | Normal |  Elyse Ernser | — |  Yazmin Jast | Chat | damaged | 2h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 13, 2026 |