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Showing 6,501 - 6,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 29998486 | Price match request | Closed | Normal |  Lauriane Labadie | — |  Tommy Kuvalis | — | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 | |
| 04767088 | Pro discount enrollment | Closed | Normal |  Mrs. Easter Jakubowski Jr. | — |  Kaela Friesen | Chat | refundshipping | 3h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 20, 2025 |
| 43368146 | Pro discount enrollment | Closed | Low |  Janice McGlynn | — |  Jacklyn Dare | — | 3h | ⊘Not fired | — | — | — | Nov 19, 2025 | Nov 20, 2025 | |
| 28834627 | Lost package follow-up | Closed | Normal |  Diane Corkery | — |  Eula McKenzie | Chat | shipping | 3h | ●Responded | 5/5 | — | — | Nov 18, 2025 | Nov 20, 2025 |
| 89519836 | Item authenticity concern | Closed | Urgent |  Rafael Hamill-Dach | — |  Kip Schroeder IV | fragrancerefund | 3h | ●Responded | 4/5 | — | — | Nov 18, 2025 | Nov 20, 2025 | |
| 90556023 | Store experience feedback | Closed | Normal |  Miss Nellie Kessler | — |  Garth Dooley | gift-cardrefund | 2h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 20, 2025 | |
| 65827634 | Item authenticity concern | Closed | Normal |  Miss Caroline Gusikowski | — |  Julie Hodkiewicz | samples | 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 | |
| 84859456 | Item authenticity concern | Closed | Normal |  Anthony Schaefer | — | Kip Schroeder IV | — | 2h | ●Responded | 3/5 | — | — | Nov 13, 2025 | Nov 20, 2025 | |
| 51309639 | Return after 30-day window | Closed | Normal |  Mallory Little | — | Kip Schroeder IV | Chat | damagedvip | 2h | ●Responded | 4/11 | — | — | Nov 14, 2025 | Nov 20, 2025 |
| 83276474 | Refund not received | Closed | Normal |  Mike Reichel V | — |  Lily Raynor | — | 1h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 20, 2025 | |
| 23973626 | Missing samples in order | Closed | Urgent |  Otis Corwin | — |  Darryl Jacobi | Chat | — | 1d 1h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 |
| 65970699 | Refund not received | Closed | Low |  Delores Shanahan | — | Julie Hodkiewicz | Chat | — | 1h | ⊘Not fired | — | — | — | Nov 13, 2025 | Nov 20, 2025 |
| 97942956 | Return after 30-day window | Closed | Normal |  Damon Tromp | — |  Dr. Mandy McLaughlin | Chat | damagedshade-match | 1h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 |
| 64065903 | Influencer code not working | Closed | Normal |  Jordan Gerlach | — |  Miss Amber Hintz Sr. | gift-carddamagedwholesale | 1h | ○Sent, no reply | — | — | — | Nov 16, 2025 | Nov 20, 2025 | |
| 62296556 | Store experience feedback | Closed | Normal |  Daphnee Moen | — | Tommy Kuvalis | shade-matchwholesalevip | 1d | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 20, 2025 | |
| 75414005 | Gift card balance question | Closed | Low |  Ron Jakubowski DVM | — | Lily Raynor | refundvipreturns | 23h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 20, 2025 | |
| 03521988 | Refund not received | Closed | Low |  Hallie Feest | — |  Mr. Lonie Hudson | Chat | bopis | 21h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 |
| 55158132 | Shipping cost question | Closed | Normal |  Austin Rosenbaum | — |  Oscar O'Hara | Phone | — | 1d 20h | ⊘Not fired | — | — | — | Nov 11, 2025 | Nov 20, 2025 |
| 83469193 | Shipping cost question | Closed | High |  Ms. Malvina Cruickshank-Schmidt | — | Miss Amber Hintz Sr. | wholesalevipdamaged | 2d 17h | ●Responded | 3/5 | — | — | Nov 13, 2025 | Nov 20, 2025 | |
| 79978341 | App login problem | Closed | Normal |  Delores Blick-Rohan | — |  Mr. Skyla Trantow | Chat | returnssamples | 15h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 20, 2025 |
| 26249382 | App login problem | Closed | Low |  Tim Hand | — | Oscar O'Hara | Chat | loyaltydamaged | 14h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 20, 2025 |
| 63073716 | App login problem | Closed | Urgent |  Lori Ruecker | — | Garth Dooley | shade-matchrefund | 12h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 20, 2025 | |
| 74470699 | Insider tier issue | Closed | Low | Delores Blick-Rohan | — | Kaela Friesen | — | 10h | ●Responded | 5/5 | — | — | Nov 17, 2025 | Nov 20, 2025 | |
| 80306459 | Klarna / Afterpay split issue | Closed | Normal |  Petra Bogisich | — |  Faith Hilll | loyaltyshippingfragrance | 8h | ⊘Not fired | — | — | — | Nov 13, 2025 | Nov 19, 2025 | |
| 50559445 | BOPIS pickup not ready | Closed | Normal |  Nannie Fay DDS | — |  Amely Pacocha | — | 7h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 19, 2025 | |
| 05287249 | Refund not received | Closed | Normal |  Marques Turner | — |  Mr. Cade Senger | Chat | shade-matchwholesalebopis | 3d 7h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 19, 2025 |
| 38271066 | Missing items in shipment | Closed | Low |  Louvenia Herzog | Pinecrest Wellness |  Yazmin Jast | Chat | influencerdamaged | 1d 7h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 19, 2025 |
| 65327829 | Order arrived damaged | Closed | Normal |  Jimmie Klein | — | Mr. Cade Senger | damaged | 7h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 19, 2025 | |
| 86770617 | Address change after shipping | Closed | Normal |  Miss Tammy Hahn | — | Miss Amber Hintz Sr. | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 19, 2025 |
| 15841195 | Address change after shipping | Closed | High |  Alicia Tremblay | — | Darryl Jacobi | wholesale | 6h | ●Responded | 5/5 | — | — | Nov 16, 2025 | Nov 19, 2025 | |
| 63820794 | Return after 30-day window | Closed | Normal |  Robb Schoen | — | Tommy Kuvalis | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 19, 2025 |
| 28939369 | Influencer code not working | Closed | Normal |  Kaleigh Roob | — | Dr. Mandy McLaughlin | Phone | shade-matchwholesale | 6h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 19, 2025 |
| 59644343 | Gift card balance question | Closed | Normal |  Sydni Tremblay | — | Miss Amber Hintz Sr. | Phone | influencerloyalty | 6h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 19, 2025 |
| 12209233 | Allergic reaction concern | Closed | Normal | Jordan Gerlach | — |  Steve O'Conner | Social | samplesreturnsshade-match | 2d 5h | ⊘Not fired | — | — | — | Nov 10, 2025 | Nov 19, 2025 |
| 97180063 | Insider tier issue | Closed | Normal |  Electa Friesen | — | Amely Pacocha | — | 5h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 19, 2025 | |
| 23295937 | Question about product ingredients | Closed | Normal |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Julie Hodkiewicz | Chat | returns | 5h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 19, 2025 |
| 21755605 | Return after 30-day window | Closed | Low |  Rolando Hodkiewicz | Crown Department Stores | Oscar O'Hara | shippingvipdamaged | 4h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 19, 2025 | |
| 70158721 | Influencer code not working | Closed | High |  Matthew Mann | — |  Vilma Gusikowski | damagedreturns | 4h | ●Responded | 4/5 | — | — | Nov 18, 2025 | Nov 19, 2025 | |
| 36731225 | Item authenticity concern | Closed | Low |  Chad Little | — | Faith Hilll | loyalty | 4h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 19, 2025 | |
| 83341360 | Loyalty points not posting | Closed | Normal |  Toby Mosciski | — |  Chaz Renner | Chat | influencerfragrance | 3h | ●Responded | 5/5 | — | — | Nov 12, 2025 | Nov 19, 2025 |
| 70806714 | Influencer code not working | Closed | Normal |  Dr. Marjory Gislason | — | Steve O'Conner | — | 3h | ⊘Not fired | — | — | — | Nov 14, 2025 | Nov 19, 2025 | |
| 58093442 | Item authenticity concern | Closed | Normal |  Frederique Bergstrom-Block MD | — | Vilma Gusikowski | Phone | — | 3h | ●Responded | 2/5 | — | — | Nov 12, 2025 | Nov 19, 2025 |
| 16541455 | Birthday gift not received | Closed | Low |  Ed Ritchie | — | Amely Pacocha | Chat | wholesalevipgift-card | 2d 2h | ●Responded | 1/5 | — | — | Nov 15, 2025 | Nov 19, 2025 |
| 05824675 | BOPIS pickup not ready | Closed | Normal |  Clark Gulgowski-Altenwerth | — | Tommy Kuvalis | Chat | samplesshade-matchfragrance | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | Nov 19, 2025 |
| 66262837 | Discount code not working | Closed | Normal |  Lessie Parker | — | Eula McKenzie | influencer | 1h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 19, 2025 | |
| 21328171 | Order arrived damaged | Closed | High |  Bennie Shields | — | Julie Hodkiewicz | refund | 1h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 19, 2025 | |
| 96705764 | Refund not received | Closed | Normal |  Scottie Schaefer DDS | — | Mr. Cade Senger | returnsgift-card | 1d | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 19, 2025 | |
| 90373214 | Insider tier issue | Closed | Normal |  Olive Volkman | — |  Katrina Johns | Chat | — | 7d 23h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 19, 2025 |
| 47805711 | Wrong shade sent | Closed | Low |  Florida Homenick | — | Faith Hilll | Chat | bopisapp | 7d 21h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 19, 2025 |
| 06183545 | Question about product ingredients | Closed | Normal |  Sammie Beer MD | — | Yazmin Jast | shade-matchwholesaleapp | 20h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 19, 2025 |