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Showing 7,101 - 7,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06148481 | App login problem | Closed | Normal |  Mohamed O'Keefe | — |  Kip Schroeder IV | samples | 16h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 3, 2025 | |
| 50324336 | Shipping cost question | Closed | Low |  Alisa Ward | — |  Eula McKenzie | Phone | — | 3d 13h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 3, 2025 |
| 95953627 | Question about product ingredients | Closed | Normal |  Barbara Herman | — |  Faith Hilll | Chat | — | 11h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 3, 2025 |
| 03903459 | BOPIS pickup not ready | Closed | Low |  Gertrude Larson | — |  Katrina Johns | — | 11h | ●Responded | 10/11 | — | — | Oct 30, 2025 | Nov 3, 2025 | |
| 21731565 | Allergic reaction concern | Closed | Low |  Stacy Barrows III | — |  Yazmin Jast | wholesaleapp | 8h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 2, 2025 | |
| 55153094 | Shipping cost question | Closed | Urgent |  Lavern Abshire | — | Katrina Johns | shade-matchreturnsbopis | 6h | ●Responded | 1/11 | — | — | Oct 30, 2025 | Nov 2, 2025 | |
| 57329306 | BOPIS pickup not ready | Closed | Normal |  Omer Balistreri V | — |  Vilma Gusikowski | app | 6h | ●Responded | 5/5 | — | — | Oct 30, 2025 | Nov 2, 2025 | |
| 41938483 | Allergic reaction concern | Closed | Normal |  Hollie Swift I | — | Yazmin Jast | Social | appbopissamples | 1d 6h | ⊘Not fired | — | — | — | Oct 29, 2025 | Nov 2, 2025 |
| 18588006 | Question about product ingredients | Closed | High |  Mr. Danika Bechtelar | — | Katrina Johns | loyalty | 6h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 2, 2025 | |
| 15568109 | Birthday gift not received | Closed | Normal |  Roy Cronin | — |  Mr. Eliza Gerhold IV | shade-matchwholesale | 5h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 2, 2025 | |
| 80570694 | Item authenticity concern | Closed | Low |  Roscoe Wisozk MD | — | Eula McKenzie | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 2, 2025 |
| 79693896 | Pro discount enrollment | Closed | Normal |  Jayne Nader I | — |  Amely Pacocha | Chat | returnsdamagedinfluencer | 4h | ●Responded | 1/11 | — | — | Oct 30, 2025 | Nov 2, 2025 |
| 42477641 | Klarna / Afterpay split issue | Closed | Normal |  Dr. Carlie Kovacek | — |  Tommy Kuvalis | gift-card | 4h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 2, 2025 | |
| 42901323 | Lost package follow-up | Closed | Normal |  Joel Wisoky | — |  Jacklyn Dare | Chat | — | 4h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 2, 2025 |
| 82253907 | Missing items in shipment | Closed | High |  Hank Crist | Atlas Hospitality | Tommy Kuvalis | — | 3h | ⊘Not fired | — | — | — | Oct 29, 2025 | Nov 2, 2025 | |
| 01070616 | Cancel order request | Closed | Normal |  Aliyah Lehner | — |  Miss Amber Hintz Sr. | loyaltyrefund | 3h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 2, 2025 | |
| 21166513 | Discount code not working | Closed | Normal | Stacy Barrows III | — | Faith Hilll | shade-matchshippingrefund | 2h | ⊘Not fired | — | — | — | Oct 27, 2025 | Nov 2, 2025 | |
| 94009091 | Order arrived damaged | Closed | Low |  Mya Streich | — |  Steve O'Conner | gift-cardwholesale | 1h | ●Responded | 5/5 | — | — | Oct 31, 2025 | Nov 2, 2025 | |
| 28481989 | Refund not received | Closed | Normal |  Bradford Mraz | — |  Garth Dooley | Chat | wholesaleshippingapp | 1h | ●Responded | 7/11 | — | — | Oct 28, 2025 | Nov 2, 2025 |
| 76412329 | Insider tier issue | Closed | High |  Estefania Donnelly | — | Miss Amber Hintz Sr. | Chat | — | 23h | ●Responded | 4/5 | — | — | Oct 31, 2025 | Nov 2, 2025 |
| 09798857 | Where is my order? | Closed | Normal |  Skylar Cassin | — |  Mr. Cade Senger | shippinginfluencervip | 19h | ●Responded | 3/5 | — | — | Oct 31, 2025 | Nov 2, 2025 | |
| 13247175 | Address change after shipping | Closed | High |  Dominick Schuster | — |  Lily Raynor | shade-matchshippingreturns | 19h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Nov 2, 2025 | |
| 33016306 | Loyalty points not posting | Closed | Normal |  Orval Considine I | — | Jacklyn Dare | — | 1d 19h | ●Responded | 2/5 | — | — | Oct 24, 2025 | Nov 2, 2025 | |
| 00767773 | Birthday gift not received | Closed | Urgent |  Rogelio Koch | — |  Darryl Jacobi | influencer | 17h | ⊘Not fired | — | — | — | Oct 25, 2025 | Nov 2, 2025 | |
| 74692853 | Missing samples in order | Closed | Normal |  Juvenal Ward | — |  Dr. Mandy McLaughlin | wholesale | 17h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Nov 2, 2025 | |
| 67604720 | Allergic reaction concern | Closed | Low |  Antoinette Schumm | — | Faith Hilll | bopis | 2d 17h | ●Responded | 4/5 | — | — | Oct 25, 2025 | Nov 2, 2025 | |
| 94937601 | Order arrived damaged | Closed | Normal |  Kay Boyer | — | Dr. Mandy McLaughlin | shippingwholesale | 16h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 2, 2025 | |
| 63944704 | Shipping cost question | Closed | Normal |  Lela Conn | — |  Mr. Lonie Hudson | bopis | 1d 15h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 2, 2025 | |
| 77457085 | Refund not received | Closed | Normal |  Forrest Mraz | — | Kip Schroeder IV | refund | 1d 13h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 2, 2025 | |
| 65176889 | App login problem | Closed | Low |  Mr. Cedric Schiller | Verde Concierge | Kip Schroeder IV | Chat | apprefunddamaged | 12h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 2, 2025 |
| 03721344 | App crashes at checkout | Closed | Normal |  Amanda Raynor | — | Dr. Mandy McLaughlin | shippingwholesaleinfluencer | 11h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 2, 2025 | |
| 21142911 | Foundation match help | Closed | Normal |  Jacquelyn Harber | — |  Chaz Renner | Chat | — | 11h | ●Responded | 3/5 | — | — | Oct 25, 2025 | Nov 2, 2025 |
| 51559342 | Allergic reaction concern | Closed | Low | Hollie Swift I | — | Steve O'Conner | Chat | refundappfragrance | 2d 9h | ⊘Not fired | — | — | — | Oct 23, 2025 | Nov 1, 2025 |
| 78840277 | Missing samples in order | Closed | Urgent |  Jenna Boyer-Ankunding | — | Dr. Mandy McLaughlin | influencervip | 7h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 1, 2025 | |
| 51154860 | Shipping cost question | Closed | Low |  Cristobal McKenzie | — | Mr. Cade Senger | — | 6h | ○Sent, no reply | — | — | — | Oct 29, 2025 | Nov 1, 2025 | |
| 43388653 | Gift card balance question | Closed | Normal |  Makayla Schowalter III | — | Mr. Lonie Hudson | Chat | — | 6h | ⊘Not fired | — | — | — | Oct 30, 2025 | Nov 1, 2025 |
| 46514958 | App login problem | Closed | High |  Loyce Ferry | — | Mr. Cade Senger | Chat | vipshippingwholesale | 6h | ●Responded | 4/5 | — | — | Oct 31, 2025 | Nov 1, 2025 |
| 98023723 | Store experience feedback | Closed | Normal |  Lana Corwin | — | Amely Pacocha | appshade-matchwholesale | 6h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 1, 2025 | |
| 78441082 | Lost package follow-up | Closed | Normal |  Jay Ziemann | — | Vilma Gusikowski | Chat | influencershade-match | 6h | ●Responded | 5/5 | — | — | Oct 31, 2025 | Nov 1, 2025 |
| 05593458 | Discount code not working | Closed | Normal |  Forrest Considine-Conroy | — |  Kaela Friesen | — | 5h | ●Responded | 4/11 | — | — | Oct 30, 2025 | Nov 1, 2025 | |
| 53781211 | Store experience feedback | Closed | High |  Jeannie Ledner | — |  Julie Hodkiewicz | — | 5h | ●Responded | 4/5 | — | — | Oct 30, 2025 | Nov 1, 2025 | |
| 54879875 | Pro discount enrollment | Closed | Normal |  Ellie Gulgowski | — | Faith Hilll | — | 5h | ●Responded | 5/5 | — | — | Oct 27, 2025 | Nov 1, 2025 | |
| 17979651 | Question about product ingredients | Closed | High |  Cortney Lakin | — | Garth Dooley | — | 5h | ●Responded | 4/5 | — | — | Oct 28, 2025 | Nov 1, 2025 | |
| 37446752 | Wrong shade sent | Closed | Normal |  Miss Beatrice Dach | — | Lily Raynor | Phone | app | 4h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Nov 1, 2025 |
| 09841862 | Wrong shade sent | Closed | Normal |  Patty Balistreri | — | Julie Hodkiewicz | Chat | — | 4h | ●Responded | 5/5 | — | — | Oct 29, 2025 | Nov 1, 2025 |
| 78982432 | Cancel subscription / Auto-replenish | Closed | Low |  Golden Stoltenberg | — | Amely Pacocha | wholesalefragranceinfluencer | 8d 3h | ●Responded | 4/11 | — | — | Oct 23, 2025 | Nov 1, 2025 | |
| 18308880 | Restock alert for backorder | Closed | Normal |  Connie Wuckert | — | Kaela Friesen | bopis | 3h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Nov 1, 2025 | |
| 63370532 | Foundation match help | Closed | Normal |  Eloy Glover | — | Katrina Johns | Chat | bopis | 3h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 1, 2025 |
| 27982309 | Foundation match help | Closed | Normal |  Miss Dino Hodkiewicz | — | Amely Pacocha | Phone | bopiswholesale | 3h | ⊘Not fired | — | — | — | Oct 28, 2025 | Nov 1, 2025 |
| 76988164 | Discount code not working | Closed | Normal |  Derek Lynch | — | Steve O'Conner | shade-matchrefund | 3h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 1, 2025 |