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Showing 7,551 - 7,600 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 95496011 | Where is my order? | Closed | Normal |  Gilbert McLaughlin DVM | — |  Mr. Cade Senger | Chat | refundfragranceshipping | 2d 2h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 21, 2025 |
| 27287594 | Birthday gift not received | Closed | Normal |  Shanie Wolff | — |  Kip Schroeder IV | app | 2h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 21, 2025 | |
| 51884233 | Influencer code not working | Closed | Low |  Ms. Jeannette Heaney | — |  Darryl Jacobi | — | 1d | ●Responded | 3/5 | — | — | Oct 17, 2025 | Oct 21, 2025 | |
| 67613267 | BOPIS order cancelled at store | Closed | Normal |  April Abernathy | — |  Lily Raynor | Chat | appvip | 3d | ●Responded | 2/5 | — | — | Oct 16, 2025 | Oct 21, 2025 |
| 61928109 | Wrong shade sent | Closed | Low |  Jefferey Casper | — |  Katrina Johns | influencervip | 23h | ●Responded | 10/11 | — | — | Oct 17, 2025 | Oct 21, 2025 | |
| 71085053 | Loyalty points not posting | Closed | Low |  Darrel Kautzer | — |  Vilma Gusikowski | loyaltyshade-match | 22h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 21, 2025 | |
| 66826906 | Wrong shade sent | Closed | Normal |  Phyllis Emard II | — |  Kaela Friesen | Chat | influencersamples | 22h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 21, 2025 |
| 09150733 | BOPIS order cancelled at store | Closed | Normal |  Ms. Urban Leannon | — |  Eula McKenzie | Chat | appreturnswholesale | 20h | ●Responded | 5/5 | — | — | Oct 16, 2025 | Oct 21, 2025 |
| 65899610 | Pro discount enrollment | Closed | High |  Cullen Herzog | — |  Ignatius Cummerata | Chat | — | 2d 19h | ●Responded | 3/5 | — | — | Oct 11, 2025 | Oct 21, 2025 |
| 72118481 | Address change after shipping | Closed | High |  Doris Dickinson | — |  Leonard Waters-Howell | Chat | damagedrefundfragrance | 19h | ●Responded | 10/11 | — | — | Oct 14, 2025 | Oct 21, 2025 |
| 03327065 | Wrong shade sent | Closed | High |  Jonatan Hammes-Toy | — | Lily Raynor | vipgift-card | 16h | ●Responded | 1/5 | — | — | Oct 13, 2025 | Oct 21, 2025 | |
| 16124100 | BOPIS pickup not ready | Closed | Normal | Darrel Kautzer | — | Leonard Waters-Howell | Chat | bopisreturns | 16h | ○Sent, no reply | — | — | — | Oct 19, 2025 | Oct 21, 2025 |
| 79358418 | BOPIS pickup not ready | Closed | Normal |  Salvador Roberts | — | Lily Raynor | Phone | samples | 1d 15h | ●Responded | 4/5 | — | — | Oct 17, 2025 | Oct 21, 2025 |
| 02147853 | Where is my order? | Closed | Normal |  Laurie Bins | — | Darryl Jacobi | returnsloyalty | 2d 15h | ●Responded | 3/5 | — | — | Oct 14, 2025 | Oct 21, 2025 | |
| 42840192 | Missing samples in order | Closed | Low |  Ms. Nadia Yundt | — |  Oscar O'Hara | damagedvipshade-match | 14h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 21, 2025 | |
| 28746746 | Wholesale order question | Closed | Normal |  Webster Gerhold | — |  Tommy Kuvalis | — | 14h | ○Sent, no reply | — | — | — | Oct 19, 2025 | Oct 21, 2025 | |
| 16327562 | Gift card balance question | Closed | Low |  Leon Monahan | — | Lily Raynor | Chat | vip | 1d 13h | ●Responded | 3/5 | — | — | Oct 13, 2025 | Oct 21, 2025 |
| 36097959 | Wrong shade sent | Closed | Normal |  Edward Schoen | — | Lily Raynor | samplesbopis | 2d 12h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 21, 2025 | |
| 10610010 | Cancel order request | Closed | Normal |  Alda Pagac | — |  Mr. Eliza Gerhold IV | Chat | — | 11h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 21, 2025 |
| 53102455 | Refund not received | Closed | Low |  Curtis Bednar | — |  Mr. Skyla Trantow | Chat | refund | 10h | ●Responded | 4/5 | — | — | Oct 17, 2025 | Oct 21, 2025 |
| 83153166 | Cancel subscription / Auto-replenish | Closed | Low |  Ginger Hilll | — |  Faith Hilll | loyalty | 9h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 20, 2025 | |
| 71360713 | Order arrived damaged | Closed | Normal |  Van Heaney | — |  Steve O'Conner | Phone | samplesfragrancebopis | 7h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 20, 2025 |
| 60233381 | Cancel order request | Closed | Urgent |  Dr. George Cummings | — | Mr. Cade Senger | vipwholesaledamaged | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 20, 2025 | |
| 80344050 | Influencer code not working | Closed | Normal |  Forrest Mraz | — |  Miss Amber Hintz Sr. | Chat | refund | 5h | ●Responded | 5/5 | — | — | Oct 18, 2025 | Oct 20, 2025 |
| 34934676 | Price match request | Closed | Normal |  Golda Bosco | — | Kip Schroeder IV | refund | 5h | ●Responded | 3/5 | — | — | Oct 16, 2025 | Oct 20, 2025 | |
| 22390041 | Address change after shipping | Closed | Normal |  Miss Angelica Jacobson | — |  Chaz Renner | vipshade-matchwholesale | 4h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 20, 2025 | |
| 20662861 | Pro discount enrollment | Closed | Low |  Vicky Gulgowski | — |  Julie Hodkiewicz | loyaltyrefund | 3h | ●Responded | 5/5 | — | — | Oct 13, 2025 | Oct 20, 2025 | |
| 89611525 | Where is my order? | Closed | Normal |  Anahi Romaguera | — | Vilma Gusikowski | — | 3h | ●Responded | 5/5 | — | — | Oct 13, 2025 | Oct 20, 2025 | |
| 36839271 | Discount code not working | Closed | Normal |  Miss Roslyn Ziemann | — | Mr. Eliza Gerhold IV | — | 3h | ●Responded | 5/5 | — | — | Oct 17, 2025 | Oct 20, 2025 | |
| 81238766 | Lost package follow-up | Closed | Normal |  Miss Christop Grimes | — | Miss Amber Hintz Sr. | Social | — | 3h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 20, 2025 |
| 14659581 | Discount code not working | Closed | Normal |  Janis Collins | — |  Jacklyn Dare | Phone | wholesalerefund | 3h | ●Responded | 5/5 | — | — | Oct 16, 2025 | Oct 20, 2025 |
| 28600934 | Cancel subscription / Auto-replenish | Closed | High |  Joyce Franey | — | Oscar O'Hara | Chat | loyalty | 3h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 20, 2025 |
| 21751635 | Item authenticity concern | Closed | Normal |  Danielle Gibson | — | Katrina Johns | influencergift-card | 2h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 20, 2025 | |
| 93782900 | Gift card balance question | Closed | Low |  Jackie Wintheiser | — |  Garth Dooley | fragrance | 2h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 20, 2025 | |
| 43765470 | Question about product ingredients | Closed | Normal |  Estefania Donnelly | — | Ignatius Cummerata | Chat | — | 1h | ●Responded | 5/5 | — | — | Oct 16, 2025 | Oct 20, 2025 |
| 23400027 | Insider tier issue | Closed | Normal |  Sean Farrell Sr. | — | Leonard Waters-Howell | Chat | vip | 1h | ●Responded | 5/5 | — | — | Oct 13, 2025 | Oct 20, 2025 |
| 17673349 | Cancel subscription / Auto-replenish | Closed | Normal |  Gretchen Wehner | — |  Yazmin Jast | Phone | vipapp | 1h | ●Responded | 5/5 | — | — | Oct 19, 2025 | Oct 20, 2025 |
| 42718803 | Address change after shipping | Closed | High |  Ayana Hane | — | Darryl Jacobi | fragranceshade-match | 1h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 20, 2025 | |
| 97235225 | Address change after shipping | Closed | Low |  Leanne Leannon | — | Chaz Renner | — | 1h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 20, 2025 | |
| 12027351 | Return after 30-day window | Closed | Normal |  Jacqueline Ferry | — | Mr. Skyla Trantow | Phone | — | 4d 23h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 20, 2025 |
| 05684699 | Address change after shipping | Closed | High |  Clara Brekke | — | Eula McKenzie | Phone | fragranceloyaltyapp | 23h | ●Responded | 2/5 | — | — | Oct 16, 2025 | Oct 20, 2025 |
| 94216538 | Wrong shade sent | Closed | Normal |  Sophie Feeney | — | Katrina Johns | gift-carddamaged | 20h | ●Responded | 5/5 | — | — | Oct 15, 2025 | Oct 20, 2025 | |
| 92495002 | Lost package follow-up | Closed | Normal |  Janice Hessel | — | Garth Dooley | — | 20h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 20, 2025 | |
| 63975343 | Insider tier issue | Closed | Urgent |  Marie Kshlerin | — | Ignatius Cummerata | damagedshade-match | 18h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 20, 2025 | |
| 28607154 | Wholesale order question | Closed | Low |  Caesar Bednar | — | Garth Dooley | Social | gift-cardvip | 18h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 20, 2025 |
| 10724572 | Return after 30-day window | Closed | High |  Jeff Thompson | — | Jacklyn Dare | Chat | shade-matchappgift-card | 18h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 20, 2025 |
| 06324626 | Missing samples in order | Closed | Normal |  Rochelle Lindgren | — | Lily Raynor | — | 18h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 20, 2025 | |
| 51756720 | Address change after shipping | Closed | High |  Elsa Stracke | Studio Eleven | Ignatius Cummerata | Chat | shade-matchbopis | 16h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 20, 2025 |
| 41652918 | Birthday gift not received | Closed | Urgent |  Juana Keeling | — | Eula McKenzie | Chat | shade-matchapprefund | 14h | ●Responded | 4/5 | — | — | Oct 18, 2025 | Oct 20, 2025 |
| 78962103 | Store experience feedback | Closed | Normal |  Cristal Rippin | — | Eula McKenzie | — | 1d 14h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 20, 2025 |