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Showing 7,601 - 7,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 59399632 | Wholesale order question | Closed | Low |  Myah Barrows | — |  Miss Amber Hintz Sr. | app | 1d 13h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 20, 2025 | |
| 37214959 | Lost package follow-up | Closed | Normal |  Mr. Luis Kuhn | — |  Eula McKenzie | Chat | — | 13h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 20, 2025 |
| 80388008 | Insider tier issue | Closed | Low |  Roland Ortiz-McGlynn | — |  Julie Hodkiewicz | Social | viprefund | 1d 10h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 20, 2025 |
| 66994101 | Lost package follow-up | Closed | Normal |  Alfred Hahn-Terry | — |  Garth Dooley | Social | damagedloyalty | 10h | ⊘Not fired | — | — | — | Oct 15, 2025 | Oct 20, 2025 |
| 76283300 | Restock alert for backorder | Closed | Normal |  Anthony Schaefer | — |  Amely Pacocha | — | 10h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 20, 2025 | |
| 34569159 | Missing items in shipment | Closed | Normal |  Lindsey Schultz | — |  Dr. Mandy McLaughlin | Social | vipshipping | 6h | ⊘Not fired | — | — | — | Oct 12, 2025 | Oct 19, 2025 |
| 68537110 | Return after 30-day window | Closed | High |  Ben McDermott | — | Garth Dooley | refund | 6h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 19, 2025 | |
| 26787107 | BOPIS pickup not ready | Closed | Urgent |  Stacy McLaughlin | — |  Lily Raynor | Phone | apployalty | 6h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 19, 2025 |
| 27670703 | Shipping cost question | Closed | Normal |  Reese Senger | — |  Jacklyn Dare | — | 6h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 19, 2025 | |
| 82285521 | Wrong shade sent | Closed | Normal |  Elijah Paucek | Pacific Beauty Distributors | Amely Pacocha | gift-carddamagedinfluencer | 6d 5h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 19, 2025 | |
| 86738714 | Birthday gift not received | Closed | High |  Jordan Gerlach | — | Dr. Mandy McLaughlin | Social | loyalty | 5h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 19, 2025 |
| 04914989 | Restock alert for backorder | Closed | Low |  Geneva Franey | — |  Mr. Eliza Gerhold IV | damagedrefund | 4h | ●Responded | 5/5 | — | — | Oct 15, 2025 | Oct 19, 2025 | |
| 34772815 | Missing items in shipment | Closed | Low |  Lonnie Kling | — |  Ignatius Cummerata | Phone | shippingshade-match | 1d 4h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 19, 2025 |
| 16013341 | Gift card balance question | Closed | Normal |  Roy D'Amore | — |  Chaz Renner | loyalty | 4h | ⊘Not fired | — | — | — | Oct 16, 2025 | Oct 19, 2025 | |
| 53079168 | Cancel order request | Closed | Normal |  Cristobal McKenzie | — |  Katrina Johns | wholesaledamagedbopis | 3h | ○Sent, no reply | — | — | — | Oct 18, 2025 | Oct 19, 2025 | |
| 10712749 | Question about product ingredients | Closed | Normal |  Patti Monahan | Verde Concierge | Eula McKenzie | Social | — | 2h | ⊘Not fired | — | — | — | Oct 15, 2025 | Oct 19, 2025 |
| 04552643 | Return after 30-day window | Closed | Normal |  Ms. Priscilla Ebert | — | Lily Raynor | vipdamaged | 2h | ●Responded | 4/5 | — | — | Oct 14, 2025 | Oct 19, 2025 | |
| 06884526 | Wrong shade sent | Closed | Low |  Lucio Gorczany | — |  Mr. Skyla Trantow | bopisdamaged | 2h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 19, 2025 | |
| 95270828 | Wrong shade sent | Closed | Normal |  Braulio Schumm | — |  Mr. Cade Senger | — | 2h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 19, 2025 | |
| 30378251 | BOPIS pickup not ready | Closed | Normal |  Mrs. Dorothy Russel | — | Amely Pacocha | — | 2h | ○Sent, no reply | — | — | — | Oct 15, 2025 | Oct 19, 2025 | |
| 80321918 | BOPIS order cancelled at store | Closed | Normal |  Mr. Danika Bechtelar | — |  Mr. Lonie Hudson | refund | 1d | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 19, 2025 | |
| 69959495 | Cancel order request | Closed | Normal |  Tasha Yundt | — |  Leonard Waters-Howell | Chat | damagedgift-card | 23h | ⊘Not fired | — | — | — | Oct 13, 2025 | Oct 19, 2025 |
| 50507058 | Missing items in shipment | Closed | Normal |  Rogelio Conroy | — |  Kaela Friesen | fragrancebopissamples | 23h | ⊘Not fired | — | — | — | Oct 13, 2025 | Oct 19, 2025 | |
| 86874158 | Insider tier issue | Closed | High |  Emmanuelle Glover | — | Mr. Lonie Hudson | shippingloyaltydamaged | 21h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 19, 2025 | |
| 14793458 | Order arrived damaged | Closed | Normal |  Damon Tromp | — |  Tommy Kuvalis | Phone | — | 19h | ⊘Not fired | — | — | — | Oct 17, 2025 | Oct 19, 2025 |
| 43386084 | Wrong shade sent | Closed | Normal |  Gennaro Jaskolski | — |  Steve O'Conner | — | 19h | ●Responded | 3/5 | — | — | Oct 12, 2025 | Oct 19, 2025 | |
| 78456128 | Discount code not working | Closed | Normal |  Clinton Wolf | — | Kaela Friesen | Chat | — | 1d 18h | ⊘Not fired | — | — | — | Oct 11, 2025 | Oct 19, 2025 |
| 54362505 | Wrong shade sent | Closed | Normal |  Sammy Schowalter | Beacon Hospitality |  Kip Schroeder IV | Chat | app | 17h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 19, 2025 |
| 99732633 | Foundation match help | Closed | Normal |  Amber Herman | — | Kip Schroeder IV | Chat | returnsshipping | 1d 16h | ●Responded | 4/5 | — | — | Oct 12, 2025 | Oct 19, 2025 |
| 87245485 | Cancel order request | Closed | High |  Pam Rau | — | Katrina Johns | — | 15h | ●Responded | 5/5 | — | — | Oct 14, 2025 | Oct 19, 2025 | |
| 75526435 | Price match request | Closed | Normal |  Rick Sawayn | — | Miss Amber Hintz Sr. | Phone | wholesale | 15h | ●Responded | 10/11 | — | — | Oct 16, 2025 | Oct 19, 2025 |
| 33403032 | Shipping cost question | Closed | Normal |  Diane Corkery | — | Steve O'Conner | Chat | fragranceloyaltysamples | 13h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 19, 2025 |
| 66555172 | Allergic reaction concern | Closed | Low |  Shelley Kerluke | — | Mr. Cade Senger | wholesalerefundgift-card | 2d 13h | ●Responded | 1/5 | — | — | Oct 15, 2025 | Oct 19, 2025 | |
| 62666365 | Allergic reaction concern | Closed | Normal |  Tyrone Jacobi DVM | — |  Vilma Gusikowski | — | 12h | ●Responded | 3/5 | — | — | Oct 13, 2025 | Oct 19, 2025 | |
| 78922558 | Allergic reaction concern | Closed | Urgent |  Marilou Larson | — | Vilma Gusikowski | vip | 11h | ●Responded | 5/5 | — | — | Oct 17, 2025 | Oct 19, 2025 | |
| 89478771 | BOPIS order cancelled at store | Closed | High |  Myriam Rau | — | Mr. Skyla Trantow | Chat | returnsrefund | 1d 11h | ●Responded | 3/5 | — | — | Oct 13, 2025 | Oct 19, 2025 |
| 54936513 | Cancel subscription / Auto-replenish | Closed | Low |  Claire Hyatt | — | Ignatius Cummerata | shade-matchloyaltyinfluencer | 5d 9h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 18, 2025 | |
| 94519158 | Return after 30-day window | Closed | High |  Orval Considine I | — |  Faith Hilll | Chat | refund | 2d 7h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 18, 2025 |
| 13159615 | Allergic reaction concern | Closed | Normal |  Wendy Rolfson | — | Kip Schroeder IV | refundloyalty | 7h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 18, 2025 | |
| 72034415 | Wrong shade sent | Closed | Low |  Tommie Zemlak | — | Ignatius Cummerata | damagedbopis | 6h | ●Responded | 5/5 | — | — | Oct 16, 2025 | Oct 18, 2025 | |
| 31733566 | Allergic reaction concern | Closed | Low |  Florida Homenick | — | Chaz Renner | Chat | wholesalerefundgift-card | 6h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 18, 2025 |
| 41715846 | Refund not received | Closed | Normal |  Haskell Barrows | — | Mr. Eliza Gerhold IV | — | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 18, 2025 | |
| 68304822 | Cancel order request | Closed | Low |  Grace Wilderman V | — | Ignatius Cummerata | Chat | loyaltyfragrancevip | 6h | ●Responded | 5/5 | — | — | Oct 11, 2025 | Oct 18, 2025 |
| 33299463 | Wrong shade sent | Closed | Low | Grace Wilderman V | — | Mr. Lonie Hudson | Chat | — | 6h | ●Responded | 5/5 | — | — | Oct 15, 2025 | Oct 18, 2025 |
| 48295831 | Pro discount enrollment | Closed | Urgent |  Elsa Stracke | Studio Eleven | Dr. Mandy McLaughlin | fragrance | 5h | ●Responded | 5/5 | — | — | Oct 16, 2025 | Oct 18, 2025 | |
| 37401361 | Missing items in shipment | Closed | High |  Nathaniel Franecki | — | Jacklyn Dare | Chat | shipping | 5h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 18, 2025 |
| 00935248 | Foundation match help | Closed | Normal |  Bryant Champlin | — | Garth Dooley | Chat | vipwholesalegift-card | 5h | ●Responded | 5/5 | — | — | Oct 11, 2025 | Oct 18, 2025 |
| 52338573 | Store experience feedback | Closed | Normal |  Matthew Mann | — | Lily Raynor | damaged | 4h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 18, 2025 | |
| 38061952 | App crashes at checkout | Closed | Low |  Aurelie Wilderman III | — | Mr. Cade Senger | Chat | loyalty | 4h | ●Responded | 5/5 | — | — | Oct 16, 2025 | Oct 18, 2025 |
| 69952575 | App crashes at checkout | Closed | High |  Dessie Lubowitz | — | Mr. Skyla Trantow | Phone | apprefund | 4h | ●Responded | 10/11 | — | — | Oct 14, 2025 | Oct 18, 2025 |