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Showing 7,751 - 7,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 72079961 | Store experience feedback | Closed | Low |  Jon Walter | — |  Jacklyn Dare | Chat | refund | 1h | ○Sent, no reply | — | — | — | Oct 14, 2025 | Oct 15, 2025 |
| 65812762 | Item authenticity concern | Closed | Low |  Roland Ortiz-McGlynn | — |  Tommy Kuvalis | Chat | refund | 1h | ●Responded | 5/5 | — | — | Oct 9, 2025 | Oct 15, 2025 |
| 93894682 | Order arrived damaged | Closed | Urgent |  Ova Ratke | — |  Ignatius Cummerata | Chat | — | 1h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 15, 2025 |
| 84003623 | Foundation match help | Closed | High |  Yasmeen Schuster II | — |  Eula McKenzie | influencerfragrancedamaged | 1h | ●Responded | 2/5 | — | — | Oct 11, 2025 | Oct 15, 2025 | |
| 27680574 | App crashes at checkout | Closed | Normal |  Charles Thiel | — | Ignatius Cummerata | shade-matchvip | 3d | ○Sent, no reply | — | — | — | Oct 5, 2025 | Oct 15, 2025 | |
| 26837536 | Wrong shade sent | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores |  Chaz Renner | Chat | — | 23h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 15, 2025 |
| 17095662 | Missing items in shipment | Closed | Normal |  Henrietta Gleason | — |  Vilma Gusikowski | Phone | — | 22h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 15, 2025 |
| 38855757 | Allergic reaction concern | Closed | Normal |  Stella Koch | — | Tommy Kuvalis | gift-cardrefund | 3d 20h | ●Responded | 2/5 | — | — | Oct 5, 2025 | Oct 15, 2025 | |
| 61452816 | Wrong shade sent | Closed | Normal |  Pam Hauck | — |  Garth Dooley | shade-matchappdamaged | 19h | ○Sent, no reply | — | — | — | Oct 8, 2025 | Oct 15, 2025 | |
| 28879415 | Missing samples in order | Closed | Normal |  Theodore Jones | Aurora Hotels Group |  Kip Schroeder IV | — | 18h | ●Responded | 10/11 | — | — | Oct 13, 2025 | Oct 15, 2025 | |
| 82183733 | Missing items in shipment | Closed | High |  Wilbert Lang | Coastal Spas & Wellness |  Julie Hodkiewicz | returnsvip | 2d 18h | ●Responded | 3/5 | — | — | Oct 7, 2025 | Oct 15, 2025 | |
| 33485954 | Refund not received | Closed | Low |  Lamar Erdman | — |  Mr. Skyla Trantow | shade-match | 18h | ●Responded | 5/5 | — | — | Oct 10, 2025 | Oct 15, 2025 | |
| 69221158 | Restock alert for backorder | Closed | Normal |  Jeannie Ledner | — |  Yazmin Jast | returns | 18h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 15, 2025 | |
| 27491715 | Shipping cost question | Closed | High |  Sam Tillman | — |  Lily Raynor | loyaltygift-cardshade-match | 1d 18h | ●Responded | 3/5 | — | — | Oct 12, 2025 | Oct 15, 2025 | |
| 49947295 | Influencer code not working | Closed | Normal |  Ayana Hane | — |  Darryl Jacobi | — | 17h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 15, 2025 | |
| 66341884 | Cancel order request | Closed | Normal |  Kristian Shanahan | — | Mr. Skyla Trantow | Chat | returns | 17h | ●Responded | 5/5 | — | — | Oct 12, 2025 | Oct 15, 2025 |
| 20047930 | Shipping cost question | Closed | High |  Marlene King | — | Tommy Kuvalis | loyalty | 11h | ●Responded | 5/5 | — | — | Oct 8, 2025 | Oct 15, 2025 | |
| 23934951 | Loyalty points not posting | Closed | Low |  Leann Mante II | — | Darryl Jacobi | samples | 11h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 15, 2025 | |
| 64895984 | BOPIS pickup not ready | Closed | Normal |  Lester Morar | — | Garth Dooley | Chat | wholesalegift-card | 11h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 15, 2025 |
| 45766681 | Foundation match help | Closed | Normal |  Suzanne Rolfson Sr. | — | Garth Dooley | Chat | damagedwholesalebopis | 10h | ○Sent, no reply | — | — | — | Oct 12, 2025 | Oct 15, 2025 |
| 32166352 | Where is my order? | Closed | High |  Spencer Morar | — | Kip Schroeder IV | refundsamplesinfluencer | 10h | ●Responded | 4/5 | — | — | Oct 10, 2025 | Oct 15, 2025 | |
| 25720011 | BOPIS pickup not ready | Closed | Normal |  Nina Ortiz | — | Mr. Skyla Trantow | Chat | gift-cardrefund | 2d 8h | ⊘Not fired | — | — | — | Oct 10, 2025 | Oct 14, 2025 |
| 14411207 | Shipping cost question | Closed | Normal | Leann Mante II | — | Vilma Gusikowski | Chat | gift-cardappbopis | 7h | ●Responded | 3/5 | — | — | Oct 10, 2025 | Oct 14, 2025 |
| 51480644 | Insider tier issue | Closed | Normal |  Justen Tremblay | — | Darryl Jacobi | — | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 | |
| 16183429 | Influencer code not working | Closed | Normal |  Ms. Miranda Stracke | — | Jacklyn Dare | Chat | — | 6h | ●Responded | 5/5 | — | — | Oct 7, 2025 | Oct 14, 2025 |
| 93988451 | Cancel order request | Closed | Normal |  Tommie Zemlak | — | Garth Dooley | samplesrefundshipping | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 14, 2025 | |
| 26645711 | Restock alert for backorder | Closed | Normal |  Davonte Kris | — |  Oscar O'Hara | returnssamplesvip | 5h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 14, 2025 | |
| 55593359 | Where is my order? | Closed | Normal | Davonte Kris | — |  Miss Amber Hintz Sr. | Chat | — | 5h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 |
| 39085502 | Influencer code not working | Closed | Low |  Shakira Kiehn | — |  Katrina Johns | vip | 5h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 14, 2025 | |
| 53714017 | BOPIS order cancelled at store | Closed | High |  Nick Murray | — | Tommy Kuvalis | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 |
| 37754843 | Shipping cost question | Closed | Normal |  Delores Shanahan | — | Yazmin Jast | wholesaleshipping | 5h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 14, 2025 | |
| 31663963 | Gift card balance question | Closed | High |  Rachael Kautzer | — | Julie Hodkiewicz | wholesalefragrancebopis | 4h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 14, 2025 | |
| 05297928 | Return after 30-day window | Closed | Low |  Merritt Gibson | — |  Kaela Friesen | Chat | influencerfragrance | 4h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 14, 2025 |
| 04850732 | Birthday gift not received | Closed | Low |  Dr. Travis Koepp | — | Ignatius Cummerata | Chat | shade-match | 3h | ○Sent, no reply | — | — | — | Oct 11, 2025 | Oct 14, 2025 |
| 43609338 | Birthday gift not received | Closed | Normal |  Mamie Ortiz | — | Julie Hodkiewicz | damagedloyalty | 3h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 | |
| 00357942 | Wholesale order question | Closed | Urgent |  Glen Wilkinson | — | Katrina Johns | samplesgift-cardfragrance | 3h | ●Responded | 1/5 | — | — | Oct 13, 2025 | Oct 14, 2025 | |
| 21926876 | Address change after shipping | Closed | Urgent |  Lizzie Wisoky | — | Darryl Jacobi | Chat | shippingvipinfluencer | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 14, 2025 |
| 38823367 | Restock alert for backorder | Closed | Normal |  Johanna Kuphal | — | Ignatius Cummerata | — | 2h | ○Sent, no reply | — | — | — | Oct 7, 2025 | Oct 14, 2025 | |
| 28685426 | Address change after shipping | Closed | Normal |  Eugene Reichert II | — |  Dr. Mandy McLaughlin | samplesrefund | 2h | ●Responded | 3/5 | — | — | Oct 13, 2025 | Oct 14, 2025 | |
| 95299519 | Gift card balance question | Closed | Normal |  Tobin Dibbert | — | Vilma Gusikowski | Chat | loyaltyappfragrance | 2h | ○Sent, no reply | — | — | — | Oct 10, 2025 | Oct 14, 2025 |
| 73715229 | Shipping cost question | Closed | Normal |  Nathaniel Lynch | — |  Mr. Cade Senger | Social | — | 2h | ⊘Not fired | — | — | — | Oct 10, 2025 | Oct 14, 2025 |
| 83192825 | Foundation match help | Closed | High |  Maxine Kohler | — | Mr. Cade Senger | Chat | gift-cardinfluencervip | 2h | ●Responded | 3/5 | — | — | Oct 9, 2025 | Oct 14, 2025 |
| 64328459 | Where is my order? | Closed | Normal |  Aron Boyer | — |  Faith Hilll | Chat | — | 2d 2h | ⊘Not fired | — | — | — | Oct 8, 2025 | Oct 14, 2025 |
| 84975423 | Birthday gift not received | Closed | Normal |  Reina Runte | — | Katrina Johns | Chat | samplesvipwholesale | 1h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 14, 2025 |
| 37323584 | Question about product ingredients | Closed | High |  Grayce Ziemann | North Star Retreats | Oscar O'Hara | damaged | 1h | ●Responded | 4/5 | — | — | Oct 10, 2025 | Oct 14, 2025 | |
| 65388146 | Shipping cost question | Closed | High |  Frederick Kling | — | Vilma Gusikowski | appfragrancegift-card | 1h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 14, 2025 | |
| 08901519 | Address change after shipping | Closed | Low |  Juanita Weissnat | — | Dr. Mandy McLaughlin | Social | loyalty | 2d 1h | ⊘Not fired | — | — | — | Oct 8, 2025 | Oct 14, 2025 |
| 55042200 | Foundation match help | Closed | Normal |  Isabel Flatley | — | Ignatius Cummerata | Chat | vipshippingrefund | 1d | ●Responded | 3/5 | — | — | Oct 11, 2025 | Oct 14, 2025 |
| 37505749 | Wholesale order question | Closed | Normal |  Orrin Lesch | — | Garth Dooley | refundsamplesshipping | 1d | ○Sent, no reply | — | — | — | Oct 12, 2025 | Oct 14, 2025 | |
| 98276068 | App login problem | Closed | Normal |  Petra Bogisich | — |  Mr. Lonie Hudson | — | 5d 20h | ●Responded | 3/5 | — | — | Oct 3, 2025 | Oct 14, 2025 |