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Showing 10,201 - 10,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 00243782 | Birthday gift not received | Closed | Normal |  Elise Littel | — |  Darryl Jacobi | fragranceloyalty | 19h | ●Responded | 10/11 | — | — | Aug 1, 2025 | Aug 4, 2025 | |
| 42979056 | Return after 30-day window | Closed | Normal |  Miss Chance Watsica | — |  Mr. Lonie Hudson | — | 18h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 4, 2025 | |
| 44764770 | Pro discount enrollment | Closed | Normal | Miss Chance Watsica | — |  Katrina Johns | Chat | vipfragranceapp | 8d 18h | ●Responded | 4/11 | — | — | Jul 24, 2025 | Aug 4, 2025 |
| 38288411 | Lost package follow-up | Closed | Normal |  Caterina Wintheiser | — |  Mr. Eliza Gerhold IV | Chat | damaged | 16h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 4, 2025 |
| 22115228 | Loyalty points not posting | Closed | Normal |  Ottilie Stroman | — |  Amely Pacocha | Chat | vipsampleswholesale | 5d 13h | ●Responded | 7/11 | — | — | Jul 22, 2025 | Aug 4, 2025 |
| 14118294 | Price match request | Closed | Normal |  Elsie Schumm | — |  Miss Amber Hintz Sr. | Chat | — | 13h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 4, 2025 |
| 25937520 | Loyalty points not posting | Closed | Urgent |  Clark Gulgowski-Altenwerth | — | Darryl Jacobi | Social | — | 10h | ⊘Not fired | — | — | — | Aug 2, 2025 | Aug 4, 2025 |
| 22093486 | Where is my order? | Closed | High |  Jazmyne Anderson | — | Mr. Lonie Hudson | Chat | — | 9h | ●Responded | 5/5 | — | — | Aug 2, 2025 | Aug 3, 2025 |
| 13051338 | Wrong shade sent | Closed | Normal |  Ova Purdy | — |  Kip Schroeder IV | refund | 8h | ⊘Not fired | — | — | — | Jul 29, 2025 | Aug 3, 2025 | |
| 79669116 | App login problem | Closed | Normal |  Kelly Reinger | — |  Eula McKenzie | Chat | gift-cardfragrance | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 3, 2025 |
| 31125251 | Gift card balance question | Closed | Normal |  Dr. Ervin Crooks | — |  Tommy Kuvalis | — | 6h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 3, 2025 | |
| 17186417 | Cancel subscription / Auto-replenish | Closed | Normal |  Miss Tammy Hahn | — |  Mr. Cade Senger | Chat | wholesalegift-cardfragrance | 6h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 3, 2025 |
| 44837196 | Wrong shade sent | Closed | Normal |  Dexter Schneider | — |  Vilma Gusikowski | — | 6h | ●Responded | 10/11 | — | — | Aug 2, 2025 | Aug 3, 2025 | |
| 76296518 | Wrong shade sent | Closed | High |  Johanna Kuphal | — | Mr. Eliza Gerhold IV | wholesale | 5h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 3, 2025 | |
| 87006574 | Influencer code not working | Closed | Normal |  Clovis Braun I | — |  Jacklyn Dare | Chat | refunddamagedfragrance | 5h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 3, 2025 |
| 04886449 | Cancel subscription / Auto-replenish | Closed | Normal |  Juana Cruickshank | — |  Faith Hilll | Chat | shade-match | 5h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 3, 2025 |
| 29114956 | Cancel subscription / Auto-replenish | Closed | High |  Amy Weissnat | — | Eula McKenzie | Social | returns | 4h | ⊘Not fired | — | — | — | Jul 28, 2025 | Aug 3, 2025 |
| 26349118 | Missing samples in order | Closed | Low |  Tyrone Jacobi DVM | — | Amely Pacocha | Chat | — | 1d 4h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 3, 2025 |
| 57987290 | Item authenticity concern | Closed | Normal |  Clara Brekke | — | Mr. Cade Senger | Chat | samples | 3h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 3, 2025 |
| 96997710 | Shipping cost question | Closed | Normal | Ova Purdy | — | Mr. Lonie Hudson | app | 3h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 3, 2025 | |
| 15346797 | Foundation match help | Closed | High |  Claud Schaefer | — |  Dr. Mandy McLaughlin | fragrance | 3h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 3, 2025 | |
| 35816051 | Missing samples in order | Closed | Low |  Wm Durgan | — |  Leonard Waters-Howell | Chat | — | 1d 3h | ⊘Not fired | — | — | — | Jul 26, 2025 | Aug 3, 2025 |
| 60666437 | Pro discount enrollment | Closed | Normal |  Amya Lakin | — |  Mr. Skyla Trantow | Chat | damaged | 2d 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 3, 2025 |
| 87570502 | Cancel order request | Closed | Normal |  Chase Wuckert | — | Mr. Eliza Gerhold IV | gift-card | 1h | ●Responded | 4/5 | — | — | Jul 31, 2025 | Aug 3, 2025 | |
| 17072175 | Where is my order? | Closed | Urgent |  Mr. Taylor Rogahn | — |  Garth Dooley | shippingshade-matchsamples | 1h | ●Responded | 9/11 | — | — | Jul 27, 2025 | Aug 3, 2025 | |
| 35217592 | Foundation match help | Closed | Normal |  Audie Windler | — | Mr. Eliza Gerhold IV | — | 1d | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 3, 2025 | |
| 17406777 | App login problem | Closed | Normal |  Yolanda Barton | — | Miss Amber Hintz Sr. | — | 20h | ●Responded | 1/5 | — | — | Jul 29, 2025 | Aug 3, 2025 | |
| 88178353 | Gift card balance question | Closed | Normal |  Claude Bayer | — | Mr. Eliza Gerhold IV | Chat | bopisrefundgift-card | 18h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 3, 2025 |
| 58073264 | Influencer code not working | Closed | High |  Electa Nader | — | Vilma Gusikowski | Chat | refund | 2d 17h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 3, 2025 |
| 64961330 | Influencer code not working | Closed | Normal |  Lavonne Schimmel | — |  Kaela Friesen | Chat | loyaltyreturnsfragrance | 17h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 3, 2025 |
| 70826822 | BOPIS pickup not ready | Closed | Normal | Wm Durgan | — |  Oscar O'Hara | vipbopis | 15h | ●Responded | 5/5 | — | — | Aug 1, 2025 | Aug 3, 2025 | |
| 76452261 | App login problem | Closed | Normal |  Rogelio Medhurst | — | Mr. Cade Senger | damagedvipsamples | 7d 10h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Aug 3, 2025 | |
| 63687093 | Shipping cost question | Closed | Low |  Miss Brady Heller | — | Eula McKenzie | — | 2d 9h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Aug 2, 2025 | |
| 61990942 | Pro discount enrollment | Closed | Low |  Mr. Marquis Hermann | — | Eula McKenzie | refundinfluencer | 8h | ●Responded | 5/5 | — | — | Jul 31, 2025 | Aug 2, 2025 | |
| 04948629 | Where is my order? | Closed | Normal |  Cletus McCullough | — | Kip Schroeder IV | Chat | — | 5d 7h | ○Sent, no reply | — | — | — | Jul 27, 2025 | Aug 2, 2025 |
| 97651090 | Foundation match help | Closed | Low |  Faith Douglas | — | Jacklyn Dare | loyalty | 7d 7h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Aug 2, 2025 | |
| 58366405 | Missing samples in order | Closed | Normal |  Aliyah Huel IV | — | Faith Hilll | Chat | — | 6h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 2, 2025 |
| 80753514 | Missing samples in order | Closed | Low |  Nick Murray | — | Darryl Jacobi | returnsfragranceapp | 2d 6h | ●Responded | 4/11 | — | — | Jul 25, 2025 | Aug 2, 2025 | |
| 72789474 | Missing samples in order | Closed | Normal |  Daphnee Moen | — | Mr. Eliza Gerhold IV | returns | 5h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 2, 2025 | |
| 91690659 | Item authenticity concern | Closed | High |  Meghan McClure | — | Tommy Kuvalis | loyaltyreturns | 5h | ●Responded | 5/5 | — | — | Jul 28, 2025 | Aug 2, 2025 | |
| 29989856 | Pro discount enrollment | Closed | High |  Dr. Carey Waters | — | Dr. Mandy McLaughlin | — | 5h | ●Responded | 9/11 | — | — | Jul 26, 2025 | Aug 2, 2025 | |
| 08463624 | Question about product ingredients | Closed | Low |  Eula Nienow | — | Oscar O'Hara | returnsshippingshade-match | 2d 4h | ●Responded | 2/5 | — | — | Jul 30, 2025 | Aug 2, 2025 | |
| 94515609 | Return after 30-day window | Closed | Normal |  Mr. Efren Connelly | — | Vilma Gusikowski | Phone | viployalty | 3h | ●Responded | 4/5 | — | — | Jul 30, 2025 | Aug 2, 2025 |
| 93848532 | Foundation match help | Closed | Normal |  Beulah Lesch | — | Faith Hilll | Chat | bopisshade-match | 1d 3h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 2, 2025 |
| 68713209 | Missing items in shipment | Closed | Normal |  Mrs. Sylvia Kshlerin Sr. | — |  Ignatius Cummerata | returnsvip | 2h | ●Responded | 2/5 | — | — | Jul 27, 2025 | Aug 2, 2025 | |
| 98425463 | App crashes at checkout | Closed | Low |  Yasmeen Lebsack Sr. | — | Dr. Mandy McLaughlin | bopisdamaged | 2d 2h | ●Responded | 4/11 | — | — | Jul 25, 2025 | Aug 2, 2025 | |
| 74058374 | Store experience feedback | Closed | Normal |  Mrs. Rachael Weissnat | — | Jacklyn Dare | vip | 2h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 2, 2025 | |
| 81431118 | Influencer code not working | Closed | High |  Drew Ankunding | — | Faith Hilll | Chat | — | 2h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 2, 2025 |
| 80320816 | Klarna / Afterpay split issue | Closed | Normal |  Dr. Mamie Shields | — | Leonard Waters-Howell | Chat | wholesaleshippingdamaged | 2h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 2, 2025 |
| 36148619 | Order arrived damaged | Closed | Normal |  Nicolas Rau Sr. | — |  Chaz Renner | gift-cardreturnsrefund | 9d 1h | ●Responded | 2/5 | — | — | Jul 23, 2025 | Aug 2, 2025 |