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Showing 10,651 - 10,700 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86666938 | Pro discount enrollment | Closed | Normal |  Frank Mante II | — |  Mr. Lonie Hudson | — | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 73379722 | Wrong shade sent | Closed | Normal |  Frederick Kling | — |  Vilma Gusikowski | Phone | influencer | 5h | ●Responded | 4/5 | — | — | Jul 19, 2025 | Jul 21, 2025 |
| 24200434 | Klarna / Afterpay split issue | Closed | Normal |  Kay Schoen | — |  Katrina Johns | damaged | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 39348792 | Shipping cost question | Closed | High |  Garry Stiedemann | — | Vilma Gusikowski | shade-match | 5h | ●Responded | 5/5 | — | — | Jul 16, 2025 | Jul 21, 2025 | |
| 35319384 | Refund not received | Closed | Normal |  Kathryn Bogisich | — |  Dr. Mandy McLaughlin | Chat | — | 5h | ●Responded | 4/5 | — | — | Jul 17, 2025 | Jul 21, 2025 |
| 87619025 | Insider tier issue | Closed | Normal |  Vernice Macejkovic | — |  Eula McKenzie | Chat | — | 4h | ●Responded | 3/5 | — | — | Jul 17, 2025 | Jul 21, 2025 |
| 20623533 | Order arrived damaged | Closed | Normal |  Rogelio Conroy | — |  Julie Hodkiewicz | — | 4h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 21, 2025 | |
| 15566283 | Birthday gift not received | Closed | Low |  Renee Balistreri | — |  Steve O'Conner | damaged | 4h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 08872950 | Allergic reaction concern | Closed | Normal |  Viola Kling MD | — | Mr. Lonie Hudson | Chat | — | 3h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 21, 2025 |
| 37340376 | Return after 30-day window | Closed | Normal |  Shaun Braun Sr. | — | Mr. Lonie Hudson | samples | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 76261814 | Discount code not working | Closed | Normal |  Nathaniel Quigley-Ziemann | — | Mr. Lonie Hudson | refundgift-card | 2d 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 17965254 | Question about product ingredients | Closed | Normal |  Virgil Thiel | Atlas Hospitality |  Mr. Eliza Gerhold IV | returnsvip | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 70768183 | Klarna / Afterpay split issue | Closed | Low |  Ericka Schuppe | — |  Ignatius Cummerata | shade-match | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 51179100 | Address change after shipping | Closed | Normal |  Mitchell Stehr | — |  Lily Raynor | fragrancedamagedapp | 2h | ●Responded | 4/5 | — | — | Jul 17, 2025 | Jul 21, 2025 | |
| 92470572 | Cancel order request | Closed | Normal |  Kenneth O'Reilly | — |  Faith Hilll | Phone | — | 1h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 21, 2025 |
| 85950129 | Shipping cost question | Closed | Normal |  Liam McKenzie | — |  Amely Pacocha | damagedfragrance | 1h | ⊘Not fired | — | — | — | Jul 20, 2025 | Jul 21, 2025 | |
| 91535434 | Cancel subscription / Auto-replenish | Closed | Normal |  Calista Franecki PhD | — |  Mr. Skyla Trantow | Chat | shipping | 1h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 |
| 76462437 | Foundation match help | Closed | Low |  Kavon Abbott | — |  Darryl Jacobi | Phone | shippingbopissamples | 1h | ●Responded | 4/5 | — | — | Jul 20, 2025 | Jul 21, 2025 |
| 85874080 | Return after 30-day window | Closed | Low |  Marilou Luettgen | — | Vilma Gusikowski | Chat | shade-matchdamagedwholesale | 1h | ●Responded | 5/5 | — | — | Jul 15, 2025 | Jul 21, 2025 |
| 04238215 | App crashes at checkout | Closed | High |  Noemie Rippin DVM | — | Lily Raynor | shippinginfluencer | 3d | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 21, 2025 | |
| 46864280 | Price match request | Closed | Low | Frederick Kling | — | Eula McKenzie | appreturns | 23h | ●Responded | 4/5 | — | — | Jul 15, 2025 | Jul 21, 2025 | |
| 29492964 | Return after 30-day window | Closed | High |  Mattie Hahn | — | Mr. Lonie Hudson | Phone | refund | 1d 18h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 21, 2025 |
| 25523312 | Refund not received | Closed | Normal |  Shelley Kerluke | — | Faith Hilll | — | 17h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 16903311 | Address change after shipping | Closed | High |  Carl Murphy | — | Katrina Johns | Chat | bopisvip | 15h | ⊘Not fired | — | — | — | Jul 17, 2025 | Jul 21, 2025 |
| 65298478 | Question about product ingredients | Closed | Normal |  Anibal Barton | — |  Mr. Cade Senger | — | 14h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 21, 2025 | |
| 55369701 | Klarna / Afterpay split issue | Closed | Normal |  Braden Hodkiewicz | — | Mr. Cade Senger | Chat | wholesaleappfragrance | 1d 11h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 21, 2025 |
| 80638460 | Pro discount enrollment | Closed | Normal |  Cletus McCullough | — |  Jacklyn Dare | refund | 9h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 20, 2025 | |
| 00066450 | Store experience feedback | Closed | Normal |  Orie Tillman | — | Lily Raynor | bopis | 9h | ●Responded | 4/5 | — | — | Jul 19, 2025 | Jul 20, 2025 | |
| 17189317 | Store experience feedback | Closed | Normal |  Citlalli Welch I | — |  Oscar O'Hara | Chat | loyaltyshipping | 1d 7h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 20, 2025 |
| 39078085 | App login problem | Closed | Normal |  Brittany Tromp | — | Eula McKenzie | — | 5h | ●Responded | 4/5 | — | — | Jul 16, 2025 | Jul 20, 2025 | |
| 04410352 | Return after 30-day window | Closed | High |  Rhett Ondricka DDS | — | Amely Pacocha | Chat | gift-cardinfluencer | 5h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 20, 2025 |
| 67033289 | Foundation match help | Closed | Normal |  Jimmie Klein | — |  Leonard Waters-Howell | damagedreturnsfragrance | 5h | ●Responded | 2/5 | — | — | Jul 14, 2025 | Jul 20, 2025 | |
| 80021464 | Return after 30-day window | Closed | Low |  Jett Wolff | — | Jacklyn Dare | Chat | influencervipreturns | 3h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 20, 2025 |
| 04921004 | Missing items in shipment | Closed | Normal |  Ms. Deshaun McCullough MD | — | Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 20, 2025 | |
| 77505346 | Wholesale order question | Closed | High |  Carlton Hoeger | — | Vilma Gusikowski | bopis | 2h | ●Responded | 3/5 | — | — | Jul 18, 2025 | Jul 20, 2025 | |
| 12194114 | Address change after shipping | Closed | Low |  Jim Swaniawski | — | Faith Hilll | shade-matchdamaged | 1h | ●Responded | 5/5 | — | — | Jul 17, 2025 | Jul 20, 2025 | |
| 95502190 | Discount code not working | Closed | Normal |  Heidi Schimmel | — | Lily Raynor | bopisgift-cardinfluencer | 1h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 20, 2025 | |
| 94411937 | Question about product ingredients | Closed | Low |  Angelo D'Amore | — | Leonard Waters-Howell | Phone | gift-card | 1d 1h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 20, 2025 |
| 02140485 | Return after 30-day window | Closed | Urgent |  Maxine Kohler | — |  Miss Amber Hintz Sr. | Phone | — | 1h | ●Responded | 4/5 | — | — | Jul 15, 2025 | Jul 20, 2025 |
| 23774689 | Cancel subscription / Auto-replenish | Closed | Normal |  Miss Chance Watsica | — |  Kaela Friesen | Chat | samplesshade-matchvip | 1h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 20, 2025 |
| 74694931 | Gift card balance question | Closed | Low |  Dejon McLaughlin Sr. | — | Katrina Johns | Chat | bopisshipping | 1d | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 20, 2025 |
| 53891580 | Cancel subscription / Auto-replenish | Closed | Normal |  Hugh Schroeder | — | Miss Amber Hintz Sr. | Chat | wholesale | 23h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 20, 2025 |
| 94820530 | Discount code not working | Closed | Normal |  Lesly Watsica | — | Eula McKenzie | shippingreturns | 21h | ●Responded | 9/11 | — | — | Jul 15, 2025 | Jul 20, 2025 | |
| 94977441 | Shipping cost question | Closed | Normal |  Justen Tremblay | — | Eula McKenzie | damagedwholesale | 1d 18h | ⊘Not fired | — | — | — | Jul 14, 2025 | Jul 20, 2025 | |
| 00855080 | Cancel subscription / Auto-replenish | Closed | High |  Van O'Kon | — | Ignatius Cummerata | gift-cardappvip | 18h | ●Responded | 9/11 | — | — | Jul 18, 2025 | Jul 20, 2025 | |
| 41898825 | Cancel order request | Closed | Normal |  Jacquelyn Harber | — | Mr. Eliza Gerhold IV | — | 16h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 20, 2025 | |
| 82802536 | Wrong shade sent | Closed | Normal |  Harmony Walter V | — |  Yazmin Jast | returnssamplesinfluencer | 1d 15h | ●Responded | 4/5 | — | — | Jul 14, 2025 | Jul 20, 2025 | |
| 06349498 | Cancel subscription / Auto-replenish | Closed | Normal |  Louvenia Herzog | Pinecrest Wellness | Ignatius Cummerata | samples | 10h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 20, 2025 | |
| 79035578 | Shipping cost question | Closed | Normal |  Montana Gutmann | — | Kaela Friesen | fragrance | 10h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 20, 2025 | |
| 98813144 | Birthday gift not received | Closed | Normal |  Yasmeen Lebsack Sr. | — | Leonard Waters-Howell | refundinfluencer | 7h | ●Responded | 4/5 | — | — | Jul 14, 2025 | Jul 19, 2025 |