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Showing 14,101 - 14,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 72826294 | Insider tier issue | Solved | Low |  Neil Pfeffer | — |  Dr. Mandy McLaughlin | bopis | 7h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 85564231 | App crashes at checkout | Solved | Normal |  Mr. Elvie Block | — |  Julie Hodkiewicz | app | 5h | ⊘Not fired | — | — | — | Mar 17, 2026 | - | |
| 79146926 | Wrong shade sent | Solved | Low |  Alfred Quigley | — |  Kip Schroeder IV | returnsvip | 1h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |
| 65734558 | Klarna / Afterpay split issue | Solved | Normal |  Francesca Stracke | — |  Kaela Friesen | Chat | influencerbopisloyalty | 3d | ●Responded | 4/5 | — | — | May 23, 2025 | - |
| 57527657 | Shipping cost question | Solved | Urgent |  Earnest Purdy | — | Dr. Mandy McLaughlin | vipbopis | 3d 4h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 78667088 | Price match request | Solved | Normal |  Khalid Kirlin | — |  Mr. Cade Senger | — | 2d 12h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 78273344 | Gift card balance question | Solved | Low |  Norwood Crist DDS | — |  Mr. Skyla Trantow | bopisshade-matchsamples | 3h | ⊘Not fired | — | — | — | Jun 24, 2025 | - | |
| 79529772 | Insider tier issue | Solved | Urgent |  Doris Dickinson | — | Kaela Friesen | — | 6h | ⊘Not fired | — | — | — | Jul 21, 2025 | - | |
| 11551502 | Missing items in shipment | Solved | Normal |  Lana Corwin | — |  Vilma Gusikowski | Chat | shade-matchrefund | 3h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |
| 87057360 | Price match request | Open | Normal |  Glenn Little DVM | — |  Leonard Waters-Howell | Chat | fragrancegift-card | - | —Skipped | — | — | — | Oct 29, 2025 | - |
| 18223573 | Discount code not working | Open | High |  Johann West | — |  Katrina Johns | — | - | —Skipped | — | — | — | Feb 5, 2026 | - | |
| 06589057 | Insider tier issue | Pending | High |  Ed Ritchie | — |  Steve O'Conner | shipping | - | —Skipped | — | — | — | May 2, 2026 | - | |
| 47993771 | Shipping cost question | Solved | High |  Miss Chance Watsica | — | Mr. Skyla Trantow | — | 6h | ⊘Not fired | — | — | — | Apr 28, 2026 | - | |
| 66226723 | App crashes at checkout | Solved | High |  Daija Koss | — |  Mr. Eliza Gerhold IV | app | 22h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 29461383 | Klarna / Afterpay split issue | Solved | Normal |  Mr. Johnathan Upton | — |  Eula McKenzie | vipinfluencer | 5h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |
| 00601067 | Wrong shade sent | Solved | High |  Ted Swift | — | Steve O'Conner | damagedsamplesrefund | 1d 21h | ●Responded | 4/5 | — | — | Sep 13, 2025 | - | |
| 01826088 | Item authenticity concern | Solved | Low | Glenn Little DVM | — | Mr. Cade Senger | — | 15h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - | |
| 29504062 | Discount code not working | Solved | High |  Herman Walsh | — | Steve O'Conner | Chat | appvipsamples | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 77524681 | Store experience feedback | Pending | Normal |  Johanna Kuphal | — |  Oscar O'Hara | Social | — | - | —Skipped | — | — | — | Jul 21, 2025 | - |
| 83116206 | Birthday gift not received | Pending | Normal |  Reta Cole-Crist | — | Kip Schroeder IV | Chat | bopisgift-cardrefund | - | —Skipped | — | — | — | Oct 3, 2025 | - |
| 27910353 | Wrong shade sent | Solved | Normal |  Latoya Watsica | Silver Lake Studios | Mr. Skyla Trantow | Chat | — | 4h | ⊘Not fired | — | — | — | Jun 11, 2025 | - |
| 00884683 | Price match request | Solved | Normal |  Lura Yost V | — | Mr. Skyla Trantow | Chat | fragrance | 1h | ●Responded | 5/5 | — | — | Mar 13, 2026 | - |
| 79385188 | Store experience feedback | Open | Normal |  Sherman Gleason | — |  Jacklyn Dare | vip | - | —Skipped | — | — | — | Oct 2, 2025 | - | |
| 20651715 | App crashes at checkout | Solved | Normal |  Chyna Langworth | — | Mr. Skyla Trantow | bopisinfluencerapp | 2h | ●Responded | 5/5 | — | — | Jul 24, 2025 | - | |
| 75213129 | Restock alert for backorder | Solved | Normal |  Reagan Erdman | — | Kip Schroeder IV | Chat | returns | 3h | ○Sent, no reply | — | — | — | Jun 14, 2025 | - |
| 25051478 | Refund not received | Solved | Normal |  Hallie Feest | — | Katrina Johns | Chat | bopiswholesaleinfluencer | 4h | ●Responded | 4/11 | — | — | Sep 25, 2025 | - |
| 52053162 | Price match request | Solved | Normal |  Isabel Flatley | — | Leonard Waters-Howell | Phone | vip | 18h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 23987922 | Foundation match help | Solved | Low |  Leopoldo Frami-Muller | — | Dr. Mandy McLaughlin | Chat | — | 8h | ●Responded | 2/5 | — | — | Mar 25, 2026 | - |
| 49986062 | Allergic reaction concern | Pending | Normal |  Mr. Idella Schoen | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Jan 3, 2026 | - | |
| 64885851 | Order arrived damaged | Solved | Low |  Maxine Kohler | — |  Lily Raynor | — | 2d 20h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 36415183 | Wholesale order question | Solved | Low |  Ludwig Cruickshank | — |  Faith Hilll | Chat | app | 10h | ●Responded | 5/5 | — | — | Apr 20, 2026 | - |
| 36291694 | Shipping cost question | Solved | Normal |  Theodore Jones | Aurora Hotels Group | Faith Hilll | — | 19h | ●Responded | 5/5 | — | — | Jul 19, 2025 | - | |
| 37850249 | Influencer code not working | Solved | Normal |  Melinda Runolfsdottir | — | Faith Hilll | Chat | loyaltysamplesshade-match | 16h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 52764026 | Influencer code not working | Solved | Normal |  Hester Larkin | — | Jacklyn Dare | Chat | appwholesale | 4h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - |
| 75186147 | Discount code not working | Solved | High |  Caterina Wintheiser | — | Mr. Skyla Trantow | Chat | — | 5d 3h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - |
| 53467845 | Lost package follow-up | Solved | High |  Alexis Schmidt | — | Leonard Waters-Howell | Chat | app | 3h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - |
| 98975527 | Restock alert for backorder | Solved | Normal |  Toby Mosciski | — |  Amely Pacocha | loyaltywholesale | 12h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 97603240 | Missing items in shipment | Solved | Normal |  Claude Reinger-Beatty | — | Amely Pacocha | Chat | samplesshade-matchapp | 6h | ⊘Not fired | — | — | — | Mar 18, 2026 | - |
| 31883379 | BOPIS pickup not ready | Solved | Normal |  Krista Franecki | — | Lily Raynor | Chat | refundinfluencershade-match | 4h | ⊘Not fired | — | — | — | Jun 27, 2025 | - |
| 04786477 | BOPIS order cancelled at store | Solved | Normal |  Marie Kshlerin | — | Vilma Gusikowski | Chat | influencerfragrancesamples | 2h | ●Responded | 5/5 | — | — | Jul 1, 2025 | - |
| 77723026 | Insider tier issue | Solved | Normal |  Darrel Bayer | — | Amely Pacocha | gift-cardbopisshipping | 4h | ○Sent, no reply | — | — | — | Aug 19, 2025 | - | |
| 20197483 | Insider tier issue | Solved | Normal |  Rodney Walker | — | Katrina Johns | Phone | gift-cardreturnsapp | 6h | ⊘Not fired | — | — | — | Apr 3, 2026 | - |
| 15167994 | Lost package follow-up | Solved | Normal |  Dallas Fay | — |  Yazmin Jast | loyaltywholesaleapp | 3h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | |
| 97819985 | Question about product ingredients | Solved | High |  Miss Nellie Kessler | — | Faith Hilll | refundfragrancebopis | 8h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 51656520 | Loyalty points not posting | Solved | Normal | Reagan Erdman | — | Jacklyn Dare | Social | — | 12h | ⊘Not fired | — | — | — | Jan 14, 2026 | - |
| 76747651 | Lost package follow-up | Solved | Normal |  Mr. Marquis Hermann | — | Mr. Cade Senger | Chat | vipgift-card | 19h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - |
| 00011325 | Influencer code not working | Solved | High |  Freddie Huel-Leffler | — | Yazmin Jast | fragranceshade-matchwholesale | 5h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 66597671 | Klarna / Afterpay split issue | Pending | Normal |  Myah Barrows | — | Faith Hilll | — | - | —Skipped | — | — | — | Oct 10, 2025 | - | |
| 93961352 | Loyalty points not posting | Open | High |  Norberto Kertzmann | — |  Ignatius Cummerata | shade-matchshippinginfluencer | - | —Skipped | — | — | — | Feb 9, 2026 | - | |
| 69755633 | BOPIS order cancelled at store | Solved | Normal |  Jasmine Langworth | — | Mr. Skyla Trantow | Social | loyaltyappshipping | 1d 21h | ⊘Not fired | — | — | — | May 23, 2025 | - |