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Showing 14,201 - 14,250 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52320114 | Discount code not working | Solved | Normal |  Roberto Kovacek | — |  Oscar O'Hara | Chat | refund | 3h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - |
| 04180517 | Refund not received | Solved | Normal |  Mr. Ian Witting | — | Oscar O'Hara | Chat | — | 2d 14h | ●Responded | 4/5 | — | — | Jan 9, 2026 | - |
| 66440739 | Restock alert for backorder | Solved | Normal |  Chad Little | — |  Vilma Gusikowski | Social | bopisreturnswholesale | 5h | ⊘Not fired | — | — | — | Apr 11, 2026 | - |
| 22371941 | App login problem | Solved | Normal |  Sammy Schowalter | Beacon Hospitality |  Eula McKenzie | Chat | — | 5d 17h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - |
| 24300753 | Cancel subscription / Auto-replenish | Pending | Normal |  Adella Shanahan | — |  Amely Pacocha | vipinfluencer | - | —Skipped | — | — | — | Nov 30, 2025 | - | |
| 12937469 | Pro discount enrollment | Pending | Normal |  Darien Stiedemann | — |  Steve O'Conner | bopis | - | —Skipped | — | — | — | Dec 15, 2025 | - | |
| 75146395 | Gift card balance question | Solved | High |  Willard Nicolas | — |  Katrina Johns | — | 5h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | |
| 46624236 | Shipping cost question | Solved | Normal |  Dr. Markus Thompson | — |  Leonard Waters-Howell | Chat | apployaltyvip | 6h | ○Sent, no reply | — | — | — | Jun 4, 2025 | - |
| 97118821 | Pro discount enrollment | Solved | High |  Daija Koss | — |  Mr. Skyla Trantow | — | 22h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |
| 53379062 | Order arrived damaged | Pending | Normal |  Velda Baumbach | — |  Kip Schroeder IV | Phone | samplesinfluencer | - | —Skipped | — | — | — | Oct 14, 2025 | - |
| 64405977 | Item authenticity concern | Solved | Normal |  Derrick Hodkiewicz | Coastal Spas & Wellness |  Mr. Cade Senger | loyaltyapp | 5h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - | |
| 73125031 | Discount code not working | Solved | Normal |  Karla Conroy | — | Steve O'Conner | samplesloyaltyvip | 17h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 10642817 | Restock alert for backorder | Solved | Low |  Lamar Erdman | — |  Faith Hilll | refundinfluencer | 2d 2h | ●Responded | 4/5 | — | — | Jun 10, 2025 | - | |
| 01629781 | Discount code not working | Open | High |  Dr. Henry Tromp DVM | — | Amely Pacocha | Chat | shipping | - | —Skipped | — | — | — | Jan 15, 2026 | - |
| 56552226 | Cancel order request | Solved | Normal |  Kraig Barrows DDS | — | Faith Hilll | vip | 2d 21h | ⊘Not fired | — | — | — | Mar 6, 2026 | - | |
| 65307833 | Gift card balance question | Pending | Normal |  Estefania Donnelly | — |  Dr. Mandy McLaughlin | appdamaged | - | —Skipped | — | — | — | Feb 2, 2026 | - | |
| 82223717 | Shipping cost question | Solved | Normal |  Ms. Dallin Schmitt | — | Mr. Skyla Trantow | Chat | damagedinfluencer | 6h | ●Responded | 10/11 | — | — | Jul 5, 2025 | - |
| 87923660 | App login problem | Solved | High |  Ed Ritchie | — | Steve O'Conner | — | 4h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 07504638 | Wrong shade sent | Solved | High |  Janiya Krajcik | — | Dr. Mandy McLaughlin | loyalty | 1d 13h | ●Responded | 7/11 | — | — | Dec 29, 2025 | - | |
| 75776432 | Klarna / Afterpay split issue | Pending | High |  Forrest Mraz | — |  Garth Dooley | samples | - | —Skipped | — | — | — | Aug 19, 2025 | - | |
| 46398385 | Order arrived damaged | Solved | Normal |  Deondre Rosenbaum | — | Leonard Waters-Howell | Chat | app | 5d 7h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - |
| 75642846 | Allergic reaction concern | Solved | Normal |  Rosendo Friesen | — |  Mr. Lonie Hudson | appfragrancevip | 5h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 21567622 | Wholesale order question | Solved | Low |  Makayla Schowalter III | — |  Miss Amber Hintz Sr. | shade-matchwholesalesamples | 4h | ●Responded | 4/5 | — | — | Jun 28, 2025 | - | |
| 75520002 | Item authenticity concern | Solved | Normal |  Ms. Lula Aufderhar | — | Eula McKenzie | fragrancewholesaleshade-match | 4h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |
| 93281738 | Order arrived damaged | Solved | Normal |  Vickie Bruen | — | Katrina Johns | — | 2d 20h | ○Sent, no reply | — | — | — | Aug 15, 2025 | - | |
| 07693534 | Wholesale order question | Solved | Low |  Breana Shields | — | Leonard Waters-Howell | Chat | influencer | 2d | ○Sent, no reply | — | — | — | Apr 28, 2026 | - |
| 28581773 | Gift card balance question | Solved | Normal |  Rosemary Lesch-Block | — |  Darryl Jacobi | Phone | app | 2d 1h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - |
| 42545947 | Price match request | Solved | Normal |  Gilberto Kautzer | — | Mr. Cade Senger | Social | vipapp | 6h | ⊘Not fired | — | — | — | Jun 23, 2025 | - |
| 05156746 | Restock alert for backorder | Solved | Normal |  Jon Walter | — | Oscar O'Hara | — | 5h | ●Responded | 5/5 | — | — | Sep 20, 2025 | - | |
| 83135985 | Foundation match help | Solved | Normal |  Daphnee Moen | — | Oscar O'Hara | Chat | fragrancegift-cardvip | 1d 7h | ●Responded | 4/5 | — | — | Aug 22, 2025 | - |
| 25259542 | BOPIS pickup not ready | Solved | Normal |  Ms. Dagmar Cremin | — | Leonard Waters-Howell | Chat | — | 4d 21h | ●Responded | 2/5 | — | — | May 18, 2026 | - |
| 94430644 | Price match request | Solved | Normal |  Audie Windler | — |  Yazmin Jast | wholesale | 16h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |
| 31586653 | Item authenticity concern | Solved | Normal |  Camden Lesch | — | Garth Dooley | damagedshade-match | 6h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - | |
| 10105397 | Loyalty points not posting | Solved | Low |  Walker Schulist | — | Mr. Lonie Hudson | shippingfragrance | 7d 21h | ●Responded | 1/5 | — | — | Dec 1, 2025 | - | |
| 05641348 | Klarna / Afterpay split issue | Solved | Normal |  Charles Thiel | — | Kip Schroeder IV | wholesalerefundreturns | 1d 1h | ●Responded | 4/5 | — | — | Sep 19, 2025 | - | |
| 98189951 | Discount code not working | Pending | Normal |  Nina Ortiz | — |  Julie Hodkiewicz | vipbopis | - | —Skipped | — | — | — | Feb 11, 2026 | - | |
| 37198867 | Missing items in shipment | Solved | High |  Demetrius Koelpin | — | Mr. Cade Senger | Chat | loyaltywholesaleinfluencer | 2h | ●Responded | 5/5 | — | — | Mar 3, 2026 | - |
| 32982615 | Foundation match help | Pending | Low |  Mr. Magdalena Reynolds | — | Kip Schroeder IV | Phone | samplesreturnsdamaged | - | —Skipped | — | — | — | Aug 23, 2025 | - |
| 40644059 | Item authenticity concern | Solved | Low | Camden Lesch | — | Katrina Johns | gift-cardinfluencerapp | 4h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 97819220 | Wholesale order question | Solved | Low |  Ricky Towne | — | Dr. Mandy McLaughlin | appshade-matchgift-card | 2h | ○Sent, no reply | — | — | — | Nov 22, 2025 | - | |
| 10670574 | Birthday gift not received | Solved | Normal |  Cortney Lakin | — | Miss Amber Hintz Sr. | Phone | returns | 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - |
| 23854327 | App crashes at checkout | Solved | Low | Ed Ritchie | — | Kip Schroeder IV | wholesalesamples | 17h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - | |
| 59080750 | Allergic reaction concern | Solved | Normal |  Denise Fritsch | — |  Jacklyn Dare | Phone | refund | 2h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - |
| 83428319 | Restock alert for backorder | Solved | Normal |  Brittany Tromp | — | Eula McKenzie | Social | vipfragranceshade-match | 1d 22h | ⊘Not fired | — | — | — | Jun 21, 2025 | - |
| 86227371 | Restock alert for backorder | Pending | High |  Mr. Jorge Doyle | — | Jacklyn Dare | Chat | — | - | —Skipped | — | — | — | Jun 23, 2025 | - |
| 32962902 | Wrong shade sent | Solved | High |  Marian Wisoky | — | Dr. Mandy McLaughlin | vipshipping | 2h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |
| 06539307 | Where is my order? | Solved | Normal |  Marlene Feeney | — | Darryl Jacobi | bopisappwholesale | 9h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 87830909 | Order arrived damaged | Solved | Normal |  Nichole O'Hara | — | Dr. Mandy McLaughlin | Chat | sampleswholesale | 4h | ⊘Not fired | — | — | — | Jun 23, 2025 | - |
| 01574496 | Price match request | Solved | Normal |  Lesly Watsica | — |  Lily Raynor | Chat | sampleswholesale | 2d 22h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - |
| 56155111 | Birthday gift not received | Solved | Low |  Ernesto Keeling | — | Leonard Waters-Howell | Chat | refundreturns | 5h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |