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Showing 14,451 - 14,500 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35123615 | Discount code not working | Pending | Normal |  Annabel Nicolas DDS | — |  Julie Hodkiewicz | Chat | vipinfluencer | - | —Skipped | — | — | — | Nov 8, 2025 | - |
| 19735730 | Birthday gift not received | Solved | Normal |  Mr. Benjamin Ryan | — |  Yazmin Jast | Chat | returnswholesalefragrance | 1h | ●Responded | 4/5 | — | — | Apr 9, 2026 | - |
| 04177089 | Allergic reaction concern | Solved | High |  Jo Tillman | — |  Amely Pacocha | damagedshippingfragrance | 19h | ●Responded | 10/11 | — | — | Aug 9, 2025 | - | |
| 68241785 | Missing samples in order | Solved | Normal |  Nathaniel Pagac | — |  Lily Raynor | shipping | 4h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 42699245 | Return after 30-day window | Solved | Normal |  Gary Berge | — |  Vilma Gusikowski | shippingwholesalereturns | 5h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |
| 09566529 | Restock alert for backorder | Solved | Low |  Lori Ruecker | — |  Ignatius Cummerata | — | 6h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - | |
| 54833385 | Foundation match help | Solved | Normal |  Bruce Kozey | — |  Tommy Kuvalis | Chat | — | 21h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 38355760 | Discount code not working | Solved | Normal |  Roxane Rohan PhD | — |  Darryl Jacobi | Chat | — | 1d | ○Sent, no reply | — | — | — | Sep 26, 2025 | - |
| 13225980 | Item authenticity concern | Pending | Low |  Clinton Bogan | — | Julie Hodkiewicz | shippingappbopis | - | —Skipped | — | — | — | Jan 22, 2026 | - | |
| 03639569 | Allergic reaction concern | Solved | Low |  Jenna Boyer-Ankunding | — |  Mr. Eliza Gerhold IV | loyalty | 4d 4h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |
| 19523874 | Pro discount enrollment | Solved | Low |  Sophie Feeney | — |  Eula McKenzie | Social | loyaltywholesale | 1d 3h | ⊘Not fired | — | — | — | Apr 13, 2026 | - |
| 71827506 | BOPIS order cancelled at store | Pending | Normal |  Ronald Connelly | — |  Dr. Mandy McLaughlin | refund | - | —Skipped | — | — | — | Jun 26, 2025 | - | |
| 98013324 | Discount code not working | Solved | Normal |  Kay Berge | — |  Kaela Friesen | — | 5h | ⊘Not fired | — | — | — | Mar 9, 2026 | - | |
| 31345251 | Address change after shipping | Solved | Normal |  Audie Goyette | — | Eula McKenzie | — | 8h | ●Responded | 3/5 | — | — | Dec 2, 2025 | - | |
| 20865992 | Birthday gift not received | Solved | Low |  Rudolph Gorczany | — | Vilma Gusikowski | shipping | 1h | ●Responded | 5/5 | — | — | Dec 22, 2025 | - | |
| 39613427 | BOPIS pickup not ready | Solved | Normal |  Hipolito Schroeder | — | Kaela Friesen | Chat | samples | 21h | ●Responded | 1/5 | — | — | Jul 24, 2025 | - |
| 85637770 | Influencer code not working | Solved | Low |  Mildred Wunsch | — | Mr. Eliza Gerhold IV | damagedinfluencer | 5h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 40408696 | Item authenticity concern | Solved | Normal |  Jon Walter | — | Amely Pacocha | damagedsamples | 4h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 26450214 | Missing items in shipment | Solved | Normal |  Cristal Rippin | — |  Garth Dooley | Social | samplesshade-match | 17h | ⊘Not fired | — | — | — | Dec 23, 2025 | - |
| 98072991 | Price match request | Solved | Urgent |  Demario Stanton-Zieme II | — | Eula McKenzie | Chat | — | 1h | ●Responded | 4/5 | — | — | Dec 23, 2025 | - |
| 92044486 | Address change after shipping | Pending | Normal |  Nichole O'Hara | — |  Katrina Johns | — | - | —Skipped | — | — | — | Aug 19, 2025 | - | |
| 39341176 | Foundation match help | Solved | Normal |  Ron Sawayn | Highland Apothecary Co |  Jacklyn Dare | fragrancedamagedgift-card | 5h | ⊘Not fired | — | — | — | Oct 7, 2025 | - | |
| 53806308 | Lost package follow-up | Solved | Low |  Delores Blick-Rohan | — |  Oscar O'Hara | — | 3h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 90601317 | Restock alert for backorder | Solved | Normal |  Sabrina Klocko | — | Mr. Eliza Gerhold IV | Chat | app | 17h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - |
| 77955595 | BOPIS order cancelled at store | Solved | Low |  Roger Bogan | — |  Mr. Skyla Trantow | samplesloyaltygift-card | 7d 21h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 43453333 | Where is my order? | Pending | Normal |  Kelsi Crooks | — |  Mr. Cade Senger | Social | loyaltyfragrance | - | —Skipped | — | — | — | Dec 25, 2025 | - |
| 60348448 | Influencer code not working | Solved | Normal |  Mattie Hahn | — | Mr. Cade Senger | samplesfragrancegift-card | 10h | ●Responded | 4/5 | — | — | Feb 11, 2026 | - | |
| 62143754 | Birthday gift not received | Solved | Normal |  Jude Heidenreich | — | Jacklyn Dare | — | 15h | ●Responded | 4/5 | — | — | Jul 17, 2025 | - | |
| 63771220 | Shipping cost question | Solved | Normal |  Martine O'Keefe | — | Mr. Cade Senger | gift-cardshippingapp | 5h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - | |
| 98805896 | Pro discount enrollment | Solved | Normal |  Ernesto Jacobs | — |  Miss Amber Hintz Sr. | damaged | 18h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |
| 34502950 | Where is my order? | Solved | Normal |  Cassidy Medhurst | Pacific Beauty Distributors | Dr. Mandy McLaughlin | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - |
| 22089446 | BOPIS order cancelled at store | Solved | Normal |  Frank Mante II | — | Kaela Friesen | vipwholesaleloyalty | 4h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 60940670 | BOPIS order cancelled at store | Solved | Normal |  Connie Wuckert | — | Julie Hodkiewicz | loyaltywholesaleapp | 8d 23h | ●Responded | 2/5 | — | — | Jan 8, 2026 | - | |
| 30386936 | BOPIS order cancelled at store | Solved | Normal |  Terence Schiller | — | Dr. Mandy McLaughlin | Chat | sampleswholesaleshipping | 1h | ○Sent, no reply | — | — | — | May 4, 2026 | - |
| 92856547 | Item authenticity concern | Solved | Low |  Eugene Spencer | — | Darryl Jacobi | gift-cardfragrance | 4d 12h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - | |
| 80884565 | Question about product ingredients | Solved | Normal |  Mr. Raul Doyle | — |  Kip Schroeder IV | Social | damagedinfluencershipping | 19h | ⊘Not fired | — | — | — | Mar 31, 2026 | - |
| 40633161 | Order arrived damaged | Solved | Normal |  Leopoldo Frami-Muller | — | Jacklyn Dare | influencer | 1d 16h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 01494139 | Question about product ingredients | Open | Low | Ronald Connelly | — | Mr. Skyla Trantow | Chat | gift-cardvipshade-match | - | —Skipped | — | — | — | Dec 12, 2025 | - |
| 28005117 | Gift card balance question | Solved | Low |  Phillip Hauck Jr. | — | Kip Schroeder IV | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 93058215 | Missing items in shipment | Solved | High |  Noel Stracke | — | Jacklyn Dare | Chat | — | 9h | ●Responded | 5/5 | — | — | Nov 15, 2025 | - |
| 48064843 | Birthday gift not received | Solved | Normal |  Gia Hodkiewicz | — | Julie Hodkiewicz | gift-cardapp | 5h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 56490247 | Insider tier issue | Solved | Low |  Dr. Granville Shields V | — |  Faith Hilll | Chat | shippingloyaltyrefund | 2h | ●Responded | 5/5 | — | — | Sep 12, 2025 | - |
| 93310781 | Klarna / Afterpay split issue | Solved | Low |  Jeanne Gleason | — | Darryl Jacobi | Chat | — | 1d | ○Sent, no reply | — | — | — | Apr 3, 2026 | - |
| 58159482 | Cancel subscription / Auto-replenish | Solved | Normal |  Della McKenzie | — | Miss Amber Hintz Sr. | Chat | vipbopis | 12h | ○Sent, no reply | — | — | — | Oct 25, 2025 | - |
| 19776482 | Influencer code not working | Solved | Normal |  Lilla Batz | — | Kaela Friesen | Chat | shippingsamples | 11h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - |
| 41680625 | Store experience feedback | Solved | Normal |  Elyse Ernser | — | Garth Dooley | vipshade-matchwholesale | 8h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 51937441 | Allergic reaction concern | Solved | Normal |  Florencio Towne | Verde Concierge | Vilma Gusikowski | Chat | wholesale | 1d 11h | ●Responded | 9/11 | — | — | Jan 9, 2026 | - |
| 72673980 | Influencer code not working | Open | Low |  Randall Kirlin | — | Mr. Skyla Trantow | refundbopis | - | —Skipped | — | — | — | Feb 8, 2026 | - | |
| 47639967 | Influencer code not working | Solved | Normal |  Kristen Rempel | — | Katrina Johns | Chat | gift-card | 4h | ●Responded | 5/5 | — | — | Jun 10, 2025 | - |
| 00789525 | Where is my order? | Solved | Normal | Roger Bogan | — | Julie Hodkiewicz | — | 11h | ●Responded | 5/5 | — | — | Aug 3, 2025 | - |