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Showing 101 - 150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 28644471 | Foundation match help | Closed | Normal |  Deron Conn | — |  Kip Schroeder IV | influencerappreturns | 1h | ●Responded | 5/5 | — | — | May 20, 2026 | May 25, 2026 | |
| 36275639 | Discount code not working | Closed | Normal |  Ms. Dagmar Cremin | — |  Kaela Friesen | app | 1h | ○Sent, no reply | — | — | — | May 21, 2026 | May 25, 2026 | |
| 09305578 | Influencer code not working | Closed | High |  Lamar Erdman | — |  Jacklyn Dare | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | May 22, 2026 | May 25, 2026 |
| 03642938 | Item authenticity concern | Closed | High |  Ansel Russel | — |  Darryl Jacobi | — | 10d | ⊘Not fired | — | — | — | May 11, 2026 | May 25, 2026 | |
| 75312096 | Return after 30-day window | Closed | Normal |  Glen Breitenberg | — |  Mr. Lonie Hudson | Phone | returnsshade-matchgift-card | 1d 23h | ●Responded | 4/5 | — | — | May 16, 2026 | May 25, 2026 |
| 42415638 | Missing items in shipment | Closed | Normal |  Adella Shanahan | — |  Garth Dooley | influencervip | 23h | ⊘Not fired | — | — | — | May 23, 2026 | May 25, 2026 | |
| 87084364 | BOPIS pickup not ready | Closed | Normal |  Ms. Ramona Treutel | — |  Tommy Kuvalis | damaged | 20h | ○Sent, no reply | — | — | — | May 19, 2026 | May 25, 2026 | |
| 27301314 | Address change after shipping | Closed | Normal |  Marian Wisoky | — |  Mr. Eliza Gerhold IV | Chat | vipbopisinfluencer | 19h | ○Sent, no reply | — | — | — | May 21, 2026 | May 25, 2026 |
| 86106439 | Influencer code not working | Closed | Normal |  Mr. Estefania Lesch | — |  Vilma Gusikowski | Phone | bopis | 19h | ⊘Not fired | — | — | — | May 18, 2026 | May 25, 2026 |
| 00114376 | Birthday gift not received | Closed | Normal |  Aric Johnston | — |  Miss Amber Hintz Sr. | Chat | — | 2d 18h | ○Sent, no reply | — | — | — | May 15, 2026 | May 25, 2026 |
| 14689657 | Address change after shipping | Closed | Low |  Aron Boyer | — |  Mr. Skyla Trantow | Chat | influencerfragrancewholesale | 18h | ○Sent, no reply | — | — | — | May 18, 2026 | May 25, 2026 |
| 85257165 | App login problem | Closed | Low |  Jeannette Bosco-Grimes | — | Vilma Gusikowski | Chat | — | 17h | ○Sent, no reply | — | — | — | May 17, 2026 | May 25, 2026 |
| 78035784 | Return after 30-day window | Closed | Normal |  Mr. Benjamin Ryan | — |  Lily Raynor | shippingloyaltygift-card | 16h | ●Responded | 5/5 | — | — | May 21, 2026 | May 25, 2026 | |
| 22543917 | Birthday gift not received | Closed | Low |  Tonya Streich | — | Kaela Friesen | Chat | — | 4d 15h | ○Sent, no reply | — | — | — | May 15, 2026 | May 25, 2026 |
| 51855639 | Wholesale order question | Closed | Normal |  Carol Baumbach | — | Mr. Eliza Gerhold IV | Chat | returns | 13h | ⊘Not fired | — | — | — | May 18, 2026 | May 25, 2026 |
| 88468876 | Cancel subscription / Auto-replenish | Closed | Normal |  Quincy Hoeger | — |  Faith Hilll | shipping | 4d 12h | ●Responded | 7/11 | — | — | May 14, 2026 | May 25, 2026 | |
| 10119231 | Address change after shipping | Closed | Normal |  Arthur Gutmann | — |  Leonard Waters-Howell | Chat | shippingfragrance | 8h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 |
| 47652925 | Wrong shade sent | Closed | Normal |  Byron O'Keefe | — |  Steve O'Conner | fragrancegift-cardreturns | 1d 7h | ●Responded | 4/5 | — | — | May 21, 2026 | May 24, 2026 | |
| 38642116 | Shipping cost question | Closed | Low |  Nathaniel McClure | — | Faith Hilll | Phone | vip | 6h | ○Sent, no reply | — | — | — | May 18, 2026 | May 24, 2026 |
| 27563235 | Discount code not working | Closed | Low |  Shaun Braun Sr. | — | Faith Hilll | Chat | vipwholesalereturns | 6h | ●Responded | 10/11 | — | — | May 22, 2026 | May 24, 2026 |
| 50625056 | Cancel subscription / Auto-replenish | Closed | Low |  Dylan Bednar | Highland Apothecary Co | Vilma Gusikowski | — | 6h | ○Sent, no reply | — | — | — | May 21, 2026 | May 24, 2026 | |
| 36905032 | App login problem | Closed | Low |  Audie Windler | — |  Dr. Mandy McLaughlin | Chat | gift-card | 6h | ●Responded | 5/5 | — | — | May 23, 2026 | May 24, 2026 |
| 49976713 | Pro discount enrollment | Closed | Normal |  Rhonda Heaney-Hermann | — | Mr. Eliza Gerhold IV | gift-cardvipapp | 6h | ○Sent, no reply | — | — | — | May 22, 2026 | May 24, 2026 | |
| 60289870 | Question about product ingredients | Closed | Normal |  Makenna Douglas MD | — | Mr. Lonie Hudson | Chat | samplesinfluencerfragrance | 5h | ●Responded | 10/11 | — | — | May 18, 2026 | May 24, 2026 |
| 98901598 | Loyalty points not posting | Closed | Normal |  Claire Hyatt | — | Lily Raynor | loyalty | 5h | ○Sent, no reply | — | — | — | May 18, 2026 | May 24, 2026 | |
| 32006749 | Cancel order request | Closed | Normal |  Alyssa Christiansen | — |  Eula McKenzie | shade-matchloyalty | 5h | ○Sent, no reply | — | — | — | May 20, 2026 | May 24, 2026 | |
| 67101275 | Insider tier issue | Closed | Low |  Mr. Ian Witting | — |  Oscar O'Hara | bopis | 4h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 | |
| 30016227 | Store experience feedback | Closed | Normal |  Owen Carter | — | Miss Amber Hintz Sr. | refundloyalty | 4h | ●Responded | 3/5 | — | — | May 20, 2026 | May 24, 2026 | |
| 01823710 | Foundation match help | Closed | Normal |  Faye Beier | — |  Chaz Renner | Chat | returns | 4h | ⊘Not fired | — | — | — | May 18, 2026 | May 24, 2026 |
| 37403055 | Loyalty points not posting | Closed | Normal |  Reva Schuster | — | Mr. Lonie Hudson | — | 4h | ○Sent, no reply | — | — | — | May 20, 2026 | May 24, 2026 | |
| 56704908 | App login problem | Closed | Normal |  Salvador Roberts | — | Darryl Jacobi | Chat | damagedreturnsgift-card | 4h | ●Responded | 5/5 | — | — | May 19, 2026 | May 24, 2026 |
| 80486019 | Wholesale order question | Closed | Low |  Kristen Rempel | — | Garth Dooley | Chat | app | 4h | ●Responded | 4/5 | — | — | May 18, 2026 | May 24, 2026 |
| 67205839 | Store experience feedback | Closed | Normal |  Neil Pfeffer | — |  Katrina Johns | Chat | vipfragrancegift-card | 1d 4h | ●Responded | 9/11 | — | — | May 20, 2026 | May 24, 2026 |
| 79853384 | Influencer code not working | Closed | Normal |  Larry Schaefer V | — | Leonard Waters-Howell | — | 3h | ●Responded | 10/11 | — | — | May 23, 2026 | May 24, 2026 | |
| 52725427 | Where is my order? | Closed | Normal |  Lindsey Schneider | — | Eula McKenzie | — | 3h | ⊘Not fired | — | — | — | May 19, 2026 | May 24, 2026 | |
| 83358197 | Foundation match help | Closed | High |  Nick Murray | — |  Julie Hodkiewicz | — | 2h | ⊘Not fired | — | — | — | May 20, 2026 | May 24, 2026 | |
| 80408021 | Where is my order? | Closed | Normal |  Chase Wuckert | — | Eula McKenzie | gift-cardsamples | 2h | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 | |
| 19357213 | Birthday gift not received | Closed | High | Carol Baumbach | — | Vilma Gusikowski | vipfragrance | 1h | ●Responded | 9/11 | — | — | May 18, 2026 | May 24, 2026 | |
| 43609790 | Birthday gift not received | Closed | Normal |  Jim Swaniawski | — | Vilma Gusikowski | shippingloyaltydamaged | 1h | ○Sent, no reply | — | — | — | May 20, 2026 | May 24, 2026 | |
| 18692954 | Missing items in shipment | Closed | Low |  Miss Beth Zboncak Sr. | — | Jacklyn Dare | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | May 21, 2026 | May 24, 2026 |
| 78530477 | Gift card balance question | Closed | Normal |  Doyle Little | — | Miss Amber Hintz Sr. | samplesrefundwholesale | 1h | ○Sent, no reply | — | — | — | May 20, 2026 | May 24, 2026 | |
| 39335759 | Birthday gift not received | Closed | Normal |  Wanda Huels Jr. | — | Mr. Lonie Hudson | shipping | 1h | ⊘Not fired | — | — | — | May 23, 2026 | May 24, 2026 | |
| 16895299 | Pro discount enrollment | Closed | High |  Hallie Feest | — | Julie Hodkiewicz | Chat | fragrance | 1d | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 |
| 52307388 | Birthday gift not received | Closed | Normal |  Demario Stanton-Zieme II | — | Mr. Lonie Hudson | bopisgift-cardshade-match | 3d | ○Sent, no reply | — | — | — | May 16, 2026 | May 24, 2026 | |
| 17006150 | Insider tier issue | Closed | Normal |  Willard Ritchie | Marquee Events | Vilma Gusikowski | app | 21h | ○Sent, no reply | — | — | — | May 20, 2026 | May 24, 2026 | |
| 99826764 | Return after 30-day window | Closed | High |  Tricia Kunde IV | — | Chaz Renner | returnsfragrancerefund | 21h | ○Sent, no reply | — | — | — | May 21, 2026 | May 24, 2026 | |
| 46569134 | Pro discount enrollment | Closed | Normal |  Myra Feeney | — |  Ignatius Cummerata | refundviployalty | 20h | ○Sent, no reply | — | — | — | May 18, 2026 | May 24, 2026 | |
| 37987980 | Address change after shipping | Closed | Normal |  Titus King IV | — | Mr. Eliza Gerhold IV | shade-match | 2d 19h | ●Responded | 4/5 | — | — | May 15, 2026 | May 24, 2026 | |
| 25577847 | Question about product ingredients | Closed | Normal |  Lela Conn | — | Miss Amber Hintz Sr. | — | 17h | ⊘Not fired | — | — | — | May 18, 2026 | May 24, 2026 | |
| 56836528 | Return after 30-day window | Closed | Normal |  Geraldine Bahringer | — |  Amely Pacocha | Chat | app | 15h | ○Sent, no reply | — | — | — | May 18, 2026 | May 24, 2026 |