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Showing 16,751 - 16,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57815164 | Missing samples in order | Solved | Normal |  Hayley Runolfsdottir | — |  Miss Amber Hintz Sr. | Chat | — | 3d | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 56217315 | Refund not received | Open | High |  Dr. Salvatore Collins | — |  Oscar O'Hara | samples | - | —Skipped | — | — | — | Jul 26, 2025 | - | |
| 98644214 | Item authenticity concern | Solved | High |  Miss Kathy Trantow Sr. | — |  Katrina Johns | — | 4h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 56133149 | Question about product ingredients | Open | Normal |  Cordie Jaskolski | — |  Dr. Mandy McLaughlin | Chat | damagedbopisvip | - | —Skipped | — | — | — | Nov 27, 2025 | - |
| 05848804 | BOPIS pickup not ready | Solved | Normal |  Hildegard Murray | — |  Leonard Waters-Howell | fragrancedamaged | 3h | ●Responded | 4/5 | — | — | Jul 29, 2025 | - | |
| 49143312 | App crashes at checkout | Solved | Normal |  Fred Abbott | — |  Yazmin Jast | — | 10h | ●Responded | 5/5 | — | — | Dec 30, 2025 | - | |
| 36369845 | Lost package follow-up | Solved | High |  Dr. Elsa Stroman DVM | — |  Mr. Cade Senger | Chat | fragrancewholesale | 3h | ●Responded | 3/5 | — | — | Feb 15, 2026 | - |
| 98182007 | Address change after shipping | Solved | Low |  Cristal Rippin | — |  Lily Raynor | bopiswholesale | 4h | ●Responded | 2/5 | — | — | Jun 25, 2025 | - | |
| 35058815 | Question about product ingredients | Solved | Normal |  Anita Kerluke | — |  Tommy Kuvalis | Chat | refundshippingdamaged | 2d 11h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 90902120 | Order arrived damaged | Solved | Normal |  Jerry Cruickshank | — |  Chaz Renner | — | 1d 14h | ●Responded | 1/11 | — | — | Jul 13, 2025 | - | |
| 49343480 | Discount code not working | Pending | Normal |  Dr. Adan Bartell | — |  Vilma Gusikowski | damagedinfluencer | - | —Skipped | — | — | — | Jun 12, 2025 | - | |
| 48093014 | Cancel order request | Pending | Normal |  Faye Nolan-Smith | — |  Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 84349430 | Where is my order? | Solved | Normal |  Elijah Paucek | Pacific Beauty Distributors |  Darryl Jacobi | — | 3h | ⊘Not fired | — | — | — | Jul 25, 2025 | - | |
| 69249394 | Cancel order request | Solved | Urgent |  Johann West | — | Mr. Lonie Hudson | vipreturnsdamaged | 2h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 46021464 | Where is my order? | Solved | Normal |  Montana Gutmann | — | Chaz Renner | bopis | 6h | ●Responded | 5/5 | — | — | Feb 18, 2026 | - | |
| 41281135 | Return after 30-day window | Open | Normal |  Florencio Towne | Verde Concierge |  Ignatius Cummerata | bopis | - | —Skipped | — | — | — | Jul 4, 2025 | - | |
| 92409674 | Cancel order request | Pending | Low |  Hipolito Schroeder | — | Miss Amber Hintz Sr. | vipreturnsfragrance | - | —Skipped | — | — | — | Mar 1, 2026 | - | |
| 37072796 | Address change after shipping | Pending | Urgent |  Jon Walter | — | Tommy Kuvalis | Phone | — | - | —Skipped | — | — | — | Feb 16, 2026 | - |
| 97700251 | Cancel subscription / Auto-replenish | Solved | Normal |  Rosendo Friesen | — |  Julie Hodkiewicz | returnsinfluencershade-match | 15h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | |
| 20434440 | Pro discount enrollment | Solved | Normal |  Max Halvorson | — | Chaz Renner | fragranceloyalty | 18h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |
| 60552011 | Shipping cost question | Solved | High |  Charlotte Abernathy III | — |  Steve O'Conner | gift-cardbopis | 7h | ●Responded | 5/5 | — | — | Aug 12, 2025 | - | |
| 59771399 | Insider tier issue | Solved | Normal |  Devonte Tromp | — | Julie Hodkiewicz | Chat | influencerreturnswholesale | 4h | ●Responded | 2/5 | — | — | Apr 9, 2026 | - |
| 54942713 | Foundation match help | Solved | Low |  Miss Millie Grimes | — | Lily Raynor | returnswholesaleloyalty | 14h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 26752252 | Store experience feedback | Solved | Normal |  Quincy Hoeger | — |  Eula McKenzie | — | 1h | ●Responded | 4/5 | — | — | Apr 10, 2026 | - | |
| 83937831 | Missing items in shipment | Solved | Normal |  Terrence Baumbach | — | Katrina Johns | damaged | 5h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 58843863 | BOPIS order cancelled at store | Solved | High |  Rocky Koch | — |  Faith Hilll | — | 6h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 32526828 | Pro discount enrollment | Solved | Normal |  Dr. Carl Zieme | — | Lily Raynor | vipgift-cardshade-match | 2h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 21334382 | Cancel subscription / Auto-replenish | Open | Low |  Kane Bernier | — |  Amely Pacocha | Chat | refundshipping | - | —Skipped | — | — | — | Apr 6, 2026 | - |
| 72188744 | BOPIS order cancelled at store | Solved | Urgent |  Miss Beth Zboncak Sr. | — | Katrina Johns | Phone | — | 2d 4h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 07898239 | Cancel subscription / Auto-replenish | Solved | Normal |  Walker Schulist | — | Miss Amber Hintz Sr. | Chat | — | 6h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - |
| 88209913 | Wrong shade sent | Solved | Normal |  Kraig Barrows DDS | — | Steve O'Conner | apprefundbopis | 3d 18h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - | |
| 87787067 | Influencer code not working | Solved | High |  Dennis O'Reilly | — | Tommy Kuvalis | bopis | 10h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |
| 02575211 | Where is my order? | Solved | Normal |  Alan Little | — | Katrina Johns | — | 21h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 14417497 | Missing items in shipment | Solved | Normal |  Khalid Kirlin | — | Faith Hilll | influencerapp | 3h | ●Responded | 5/5 | — | — | Sep 24, 2025 | - | |
| 36681730 | Price match request | Solved | Normal |  Isabel Flatley | — | Eula McKenzie | Chat | samplesinfluencer | 2h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - |
| 76856448 | Allergic reaction concern | Solved | Normal |  Dr. Liam Waelchi | — | Darryl Jacobi | Chat | influencerbopis | 8h | ●Responded | 5/5 | — | — | Nov 11, 2025 | - |
| 98200459 | BOPIS pickup not ready | Open | Normal |  Katrina Hessel | — | Amely Pacocha | — | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 74539970 | Wrong shade sent | Pending | High |  Nicholas Conroy III | — |  Garth Dooley | wholesalereturnsrefund | - | —Skipped | — | — | — | Jun 11, 2025 | - | |
| 68744298 | Foundation match help | Solved | Normal |  Frankie Emard-Reinger | — | Steve O'Conner | Chat | — | 3h | ○Sent, no reply | — | — | — | Feb 8, 2026 | - |
| 46529404 | Klarna / Afterpay split issue | Pending | Normal |  Marquise Harvey | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Nov 7, 2025 | - |
| 59224736 | Loyalty points not posting | Solved | High |  Ernestina Rau | — | Miss Amber Hintz Sr. | apprefund | 1d | ●Responded | 4/5 | — | — | Apr 6, 2026 | - | |
| 91893655 | BOPIS pickup not ready | Solved | Normal |  Eugene Reichert II | — | Amely Pacocha | Phone | loyalty | 21h | ●Responded | 5/5 | — | — | Dec 30, 2025 | - |
| 26515354 | Restock alert for backorder | Solved | Normal |  Kirsten Becker | — |  Kaela Friesen | Social | — | 6h | ⊘Not fired | — | — | — | Jul 9, 2025 | - |
| 25182406 | Shipping cost question | Solved | Normal |  Julius Predovic | — | Yazmin Jast | — | 3h | ⊘Not fired | — | — | — | Jul 23, 2025 | - | |
| 28013359 | Item authenticity concern | Solved | Normal |  Leopoldo Frami-Muller | — | Garth Dooley | shade-matchappshipping | 3h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 70235705 | Price match request | Pending | Normal |  Elnora Yundt | — | Ignatius Cummerata | Chat | influencer | - | —Skipped | — | — | — | Aug 6, 2025 | - |
| 39536756 | Refund not received | Solved | Normal |  Michelle Schaefer | — | Leonard Waters-Howell | Phone | — | 4h | ●Responded | 9/11 | — | — | Mar 4, 2026 | - |
| 61122235 | Allergic reaction concern | Solved | Urgent |  Haskell Barrows | — |  Kip Schroeder IV | Chat | — | 2d 6h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - |
| 48550993 | BOPIS order cancelled at store | Open | Normal |  Brittany Tromp | — | Miss Amber Hintz Sr. | shippingreturnswholesale | - | —Skipped | — | — | — | Nov 4, 2025 | - | |
| 35426197 | Insider tier issue | Solved | Low |  Ralph Pagac | — | Steve O'Conner | Social | wholesaleapp | 6h | ⊘Not fired | — | — | — | Mar 22, 2026 | - |