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Showing 18,901 - 18,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31404808 | Refund not received | Solved | Normal |  Ron Jakubowski DVM | — |  Faith Hilll | Phone | — | 1h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 98772310 | App crashes at checkout | Solved | Normal |  Jasmine Langworth | — |  Dr. Mandy McLaughlin | Chat | refundshippingbopis | 23h | ●Responded | 4/5 | — | — | Nov 8, 2025 | - |
| 40522139 | Cancel subscription / Auto-replenish | Solved | Low |  Julia Bosco | — |  Mr. Eliza Gerhold IV | shippingwholesale | 6h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |
| 57234972 | Pro discount enrollment | Pending | Low |  Scott Reichel | — |  Garth Dooley | Phone | refund | - | —Skipped | — | — | — | Sep 17, 2025 | - |
| 20280717 | Wholesale order question | Solved | Normal |  Omari Wolf | — |  Eula McKenzie | Chat | damagedshade-match | 5h | ●Responded | 5/5 | — | — | Mar 9, 2026 | - |
| 23904212 | Cancel order request | Pending | Normal |  Giovanny Stroman | — | Faith Hilll | shippingdamaged | - | —Skipped | — | — | — | Apr 21, 2026 | - | |
| 44557911 | Cancel subscription / Auto-replenish | Solved | Normal |  Danielle Kshlerin | — |  Kip Schroeder IV | — | 1d 21h | ●Responded | 4/5 | — | — | Oct 13, 2025 | - | |
| 82345920 | Klarna / Afterpay split issue | Open | Normal |  Jackie Wintheiser | — |  Vilma Gusikowski | — | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 88489443 | App login problem | Solved | Normal |  Dexter Schneider | — |  Tommy Kuvalis | — | 22h | ●Responded | 5/5 | — | — | Dec 5, 2025 | - | |
| 47830674 | Wholesale order question | Solved | Low |  Sophia Hintz | — |  Mr. Cade Senger | Chat | samplesreturnsshipping | 3h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - |
| 65836527 | Where is my order? | Solved | Urgent |  Rogelio Koch | — | Kip Schroeder IV | returnsshippingfragrance | 4h | ●Responded | 5/5 | — | — | Mar 4, 2026 | - | |
| 15891146 | Price match request | Solved | Normal |  Forrest Hagenes | — |  Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 91040212 | Foundation match help | Solved | Low |  Lynn Towne | — |  Amely Pacocha | — | 17h | ●Responded | 2/5 | — | — | Sep 26, 2025 | - | |
| 79915853 | Shipping cost question | Solved | Normal |  Mr. Magdalena Reynolds | — |  Miss Amber Hintz Sr. | influencergift-card | 6h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |
| 30790841 | Where is my order? | Solved | Normal |  Odie Becker | — |  Julie Hodkiewicz | Phone | fragrance | 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - |
| 25809604 | Address change after shipping | Solved | Normal |  Jason Kuhlman | — | Miss Amber Hintz Sr. | Chat | influencershippingapp | 1d 17h | ●Responded | 3/5 | — | — | Jul 8, 2025 | - |
| 71182254 | App crashes at checkout | Solved | Normal |  Faye Nolan-Smith | — | Chaz Renner | Chat | damagedbopisreturns | 17h | ⊘Not fired | — | — | — | Jan 30, 2026 | - |
| 55200730 | Store experience feedback | Solved | Normal |  Claire Hyatt | — | Vilma Gusikowski | Chat | influencerrefundapp | 4h | ●Responded | 10/11 | — | — | Sep 16, 2025 | - |
| 79624600 | Pro discount enrollment | Solved | Normal |  Cortney Lakin | — | Kip Schroeder IV | vipreturns | 1h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |
| 98191038 | Order arrived damaged | Pending | High |  Lizzie Wisoky | — | Eula McKenzie | bopisapp | - | —Skipped | — | — | — | Nov 9, 2025 | - | |
| 22159763 | Birthday gift not received | Solved | Normal |  Sara Feest | — |  Kaela Friesen | Social | — | 23h | ⊘Not fired | — | — | — | Dec 31, 2025 | - |
| 81928432 | Where is my order? | Solved | Normal |  Marlin Gerhold | — |  Oscar O'Hara | sampleswholesale | 3h | ●Responded | 4/5 | — | — | Sep 19, 2025 | - | |
| 27578253 | Item authenticity concern | Solved | Normal |  Zella Moen | — | Mr. Eliza Gerhold IV | damagedbopisfragrance | 2h | ⊘Not fired | — | — | — | Jul 19, 2025 | - | |
| 25708448 | Wrong shade sent | Solved | Normal |  Weston Bogisich | — |  Ignatius Cummerata | shade-matchgift-card | 3h | ●Responded | 5/5 | — | — | Sep 5, 2025 | - | |
| 10160765 | Order arrived damaged | Solved | Low |  Maude Bogan | — | Miss Amber Hintz Sr. | loyaltyfragrancedamaged | 2d 22h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - | |
| 13980652 | Cancel order request | Solved | High |  Clyde Berge | — |  Katrina Johns | Phone | returnsloyaltygift-card | 2d 7h | ○Sent, no reply | — | — | — | Oct 24, 2025 | - |
| 78266713 | Order arrived damaged | Solved | Normal |  Mrs. Monica Daugherty | — | Mr. Cade Senger | vip | 6h | ○Sent, no reply | — | — | — | Mar 23, 2026 | - | |
| 10008959 | Question about product ingredients | Solved | Normal |  Terence Schiller | — | Kip Schroeder IV | — | 6h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |
| 40180400 | Gift card balance question | Solved | Normal |  Lindsey Schneider | — |  Steve O'Conner | refund | 4d 9h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 73239094 | Restock alert for backorder | Solved | Normal |  Rochelle Kunze | — | Mr. Eliza Gerhold IV | loyaltyapp | 3h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |
| 12642610 | Shipping cost question | Solved | Normal | Dexter Schneider | — |  Leonard Waters-Howell | Chat | refundshippingdamaged | 1d 20h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 34983078 | Wrong shade sent | Solved | Normal |  Salvador Simonis | — | Ignatius Cummerata | vipinfluencer | 2d 12h | ●Responded | 4/5 | — | — | Jul 10, 2025 | - | |
| 89276065 | BOPIS pickup not ready | Solved | Low |  Marvin Collier | — | Chaz Renner | loyaltyinfluencergift-card | 4h | ●Responded | 5/5 | — | — | Feb 26, 2026 | - | |
| 60474546 | Missing samples in order | Solved | Normal |  Frank Predovic | — | Katrina Johns | Chat | — | 4h | ●Responded | 5/5 | — | — | Dec 13, 2025 | - |
| 54020050 | Return after 30-day window | Solved | Normal |  Hollie Wunsch | — | Chaz Renner | Phone | returns | 2h | ○Sent, no reply | — | — | — | Dec 7, 2025 | - |
| 58675771 | Wrong shade sent | Solved | Normal |  Zoie Kuhic | — |  Darryl Jacobi | Phone | — | 1d 9h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - |
| 74864036 | Store experience feedback | Solved | Normal |  Grant Johns | — |  Yazmin Jast | Phone | fragranceloyaltyreturns | 5h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 39162736 | Restock alert for backorder | Pending | Low |  Carrie Fay | — | Julie Hodkiewicz | damagedreturnsapp | - | —Skipped | — | — | — | Oct 30, 2025 | - | |
| 56173508 | Wholesale order question | Solved | Low |  Elnora Yundt | — | Oscar O'Hara | Chat | — | 13h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 97975064 | Price match request | Open | High |  Rachel Kling | — | Eula McKenzie | wholesalereturns | - | —Skipped | — | — | — | Jul 16, 2025 | - | |
| 78696702 | BOPIS order cancelled at store | Solved | Normal |  Isom Kshlerin | — | Chaz Renner | samples | 1h | ⊘Not fired | — | — | — | May 1, 2026 | - | |
| 90711622 | Address change after shipping | Pending | Normal |  Florencio Towne | Verde Concierge |  Lily Raynor | Chat | — | - | —Skipped | — | — | — | Nov 27, 2025 | - |
| 50928487 | Missing samples in order | Solved | Low |  Davonte Kris | — | Kaela Friesen | returns | 8h | ○Sent, no reply | — | — | — | Aug 9, 2025 | - | |
| 15762883 | Discount code not working | Pending | Normal |  Hipolito Schroeder | — |  Mr. Lonie Hudson | Phone | wholesale | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 05298993 | Influencer code not working | Pending | Low |  Maya Bernhard | — | Lily Raynor | Chat | vipshippinginfluencer | - | —Skipped | — | — | — | Apr 27, 2026 | - |
| 26035033 | Order arrived damaged | Open | Normal |  Marshall O'Connell | — | Mr. Lonie Hudson | bopisshade-match | - | —Skipped | — | — | — | Jun 18, 2025 | - | |
| 44418354 | Pro discount enrollment | Pending | Normal |  Hudson Tromp | — | Katrina Johns | fragrancesamplesreturns | - | —Skipped | — | — | — | Aug 29, 2025 | - | |
| 89658675 | Wrong shade sent | Solved | Normal |  Adella Shanahan | — | Darryl Jacobi | shade-matchshipping | 1d | ○Sent, no reply | — | — | — | Feb 8, 2026 | - | |
| 57715030 | Cancel subscription / Auto-replenish | Solved | Normal |  Bennie Shields | — | Darryl Jacobi | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Mar 4, 2026 | - |
| 03530931 | Insider tier issue | Open | Normal |  Darrel Murazik | House of Lumière | Mr. Lonie Hudson | Chat | fragranceappreturns | - | —Skipped | — | — | — | May 12, 2026 | - |