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Showing 19,851 - 19,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19317741 | Foundation match help | Solved | Normal |  Berneice Heller | — |  Miss Amber Hintz Sr. | Chat | vipgift-cardloyalty | 3h | ●Responded | 4/11 | — | — | May 3, 2026 | - |
| 80019358 | Restock alert for backorder | Solved | Normal |  Roland Ortiz-McGlynn | — |  Mr. Eliza Gerhold IV | Chat | returnswholesalegift-card | 2h | ●Responded | 5/5 | — | — | Jul 25, 2025 | - |
| 37114983 | Store experience feedback | Open | Normal |  Dr. Violet Gibson | — |  Chaz Renner | wholesale | - | —Skipped | — | — | — | Mar 19, 2026 | - | |
| 14686494 | Refund not received | Solved | Normal |  Dereck Torphy | — |  Kip Schroeder IV | Social | fragrance | 4h | ⊘Not fired | — | — | — | Mar 29, 2026 | - |
| 32626013 | Loyalty points not posting | Solved | Normal |  Maureen Schoen | — |  Dr. Mandy McLaughlin | Chat | fragranceshade-match | 6h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - |
| 44024290 | Missing items in shipment | Pending | Low |  Ronald Connelly | — |  Jacklyn Dare | Chat | loyaltywholesaleinfluencer | - | —Skipped | — | — | — | May 8, 2026 | - |
| 98711617 | App crashes at checkout | Pending | Normal |  Zella Moen | — |  Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Apr 15, 2026 | - |
| 40322390 | BOPIS pickup not ready | Solved | Normal |  Glen Schultz | — |  Julie Hodkiewicz | returnsgift-card | 4h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - | |
| 34000697 | Store experience feedback | Pending | Low |  Patty Pacocha | — | Miss Amber Hintz Sr. | wholesale | - | —Skipped | — | — | — | Feb 12, 2026 | - | |
| 88546203 | Cancel subscription / Auto-replenish | Solved | Urgent |  Janiya Krajcik | — |  Oscar O'Hara | Chat | app | 4h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 83533405 | Allergic reaction concern | Pending | Urgent |  Norma Ryan | — |  Leonard Waters-Howell | gift-cardwholesaleloyalty | - | —Skipped | — | — | — | Feb 10, 2026 | - | |
| 20975389 | Missing items in shipment | Solved | Normal |  Roy Cronin | — | Miss Amber Hintz Sr. | bopisfragrance | 4d | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 50931104 | Foundation match help | Solved | High |  Forrest Mraz | — |  Ignatius Cummerata | — | 1d 1h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 44225936 | Price match request | Solved | Normal |  Krista Franecki | — | Mr. Eliza Gerhold IV | influencervipdamaged | 4h | ●Responded | 10/11 | — | — | Jun 27, 2025 | - | |
| 07191916 | Discount code not working | Solved | Normal |  Yasmeen Schuster II | — |  Darryl Jacobi | samples | 5h | ○Sent, no reply | — | — | — | Jan 6, 2026 | - | |
| 31631658 | Pro discount enrollment | Solved | Normal |  Miss Gonzalo Mills-Armstrong | — |  Mr. Skyla Trantow | Social | influencerbopis | 6h | ⊘Not fired | — | — | — | Mar 2, 2026 | - |
| 93947406 | BOPIS pickup not ready | Open | High |  Electa Nader | — |  Katrina Johns | — | - | —Skipped | — | — | — | Feb 11, 2026 | - | |
| 94046277 | Discount code not working | Open | Normal |  Coralie Haag | — | Kip Schroeder IV | Chat | influencershipping | - | —Skipped | — | — | — | Oct 16, 2025 | - |
| 82971245 | Foundation match help | Solved | Normal |  Mrs. Ernestine Kassulke MD | — | Kip Schroeder IV | wholesale | 5h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - | |
| 06124694 | Item authenticity concern | Solved | Normal |  Trever Durgan | — |  Steve O'Conner | Chat | refundinfluencer | 1h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 81063090 | Wholesale order question | Pending | Normal |  Genevieve Kshlerin-Bernier | — | Kip Schroeder IV | — | - | —Skipped | — | — | — | Dec 29, 2025 | - | |
| 06566177 | Birthday gift not received | Solved | Normal |  Alexis Schmidt | — |  Tommy Kuvalis | Chat | refund | 1d 7h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - |
| 87842227 | Missing items in shipment | Solved | Low |  Anthony Streich | — | Julie Hodkiewicz | Chat | shippingreturnsshade-match | 6h | ●Responded | 2/5 | — | — | Jan 13, 2026 | - |
| 94645251 | BOPIS order cancelled at store | Solved | Normal |  Elnora Yundt | — | Oscar O'Hara | refund | 2d 23h | ●Responded | 3/5 | — | — | Sep 19, 2025 | - | |
| 56406677 | App login problem | Solved | Normal |  Olive Volkman | — | Chaz Renner | refund | 5h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |
| 94895132 | Shipping cost question | Solved | High |  Norberto Kertzmann | — | Oscar O'Hara | wholesalebopis | 3h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 96337241 | Lost package follow-up | Solved | Urgent |  Theodore Jones | Aurora Hotels Group | Leonard Waters-Howell | Chat | fragrancesamplesshade-match | 11h | ⊘Not fired | — | — | — | Jul 5, 2025 | - |
| 55321509 | Store experience feedback | Solved | Low |  Geneva Franey | — | Leonard Waters-Howell | Chat | vip | 9d 12h | ○Sent, no reply | — | — | — | May 22, 2026 | - |
| 13050231 | Restock alert for backorder | Solved | High |  Marguerite Dietrich | — |  Garth Dooley | loyaltyshade-match | 3h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |
| 44722324 | Foundation match help | Solved | Normal |  Alvena Hartmann | — |  Faith Hilll | — | 15h | ⊘Not fired | — | — | — | Apr 7, 2026 | - | |
| 60419106 | Cancel subscription / Auto-replenish | Solved | Normal |  Blaise Schultz | — | Kip Schroeder IV | Chat | gift-card | 6h | ●Responded | 5/5 | — | — | Mar 17, 2026 | - |
| 39058611 | Wrong shade sent | Solved | Normal |  Zoie Kuhic | — |  Lily Raynor | Chat | returnsinfluencer | 1h | ⊘Not fired | — | — | — | Dec 10, 2025 | - |
| 51409782 | Refund not received | Solved | Normal |  Mildred Graham-Stoltenberg | — | Tommy Kuvalis | Chat | shade-matchrefund | 16h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 12144351 | Where is my order? | Solved | Low |  Mrs. Glenda Dibbert | — | Darryl Jacobi | Social | vipapp | 5h | ⊘Not fired | — | — | — | Mar 27, 2026 | - |
| 54141450 | Return after 30-day window | Solved | Normal |  Paul Durgan | — | Mr. Skyla Trantow | Chat | — | 4h | ●Responded | 4/5 | — | — | Jul 31, 2025 | - |
| 13165650 | BOPIS pickup not ready | Pending | High |  April Abernathy | — | Garth Dooley | Chat | loyalty | - | —Skipped | — | — | — | Mar 21, 2026 | - |
| 38028973 | Question about product ingredients | Solved | Low |  Ed Treutel-Boyer | — | Dr. Mandy McLaughlin | — | 15h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - | |
| 26296506 | Price match request | Solved | Normal |  Vivien Dicki | Quartz Gifting |  Amely Pacocha | Phone | gift-card | 1h | ○Sent, no reply | — | — | — | Dec 25, 2025 | - |
| 28270560 | Address change after shipping | Solved | Normal |  Citlalli Welch I | — | Jacklyn Dare | Chat | gift-card | 4h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - |
| 25634108 | Birthday gift not received | Solved | Normal |  Joel Wisoky | — |  Kaela Friesen | Chat | — | 2h | ⊘Not fired | — | — | — | May 12, 2026 | - |
| 40265762 | App login problem | Solved | Normal |  Rolando Haag | — | Mr. Skyla Trantow | — | 6d 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 76110328 | Influencer code not working | Solved | Normal |  Madison Volkman | — | Oscar O'Hara | Social | gift-card | 2d 2h | ⊘Not fired | — | — | — | Nov 22, 2025 | - |
| 71504002 | Restock alert for backorder | Solved | Normal |  Norwood Crist DDS | — |  Mr. Cade Senger | Phone | influencerviprefund | 6h | ○Sent, no reply | — | — | — | Apr 7, 2026 | - |
| 07311545 | Missing items in shipment | Solved | Urgent |  Jay Langosh | — | Amely Pacocha | Chat | samples | 4h | ○Sent, no reply | — | — | — | Jan 25, 2026 | - |
| 82413352 | Price match request | Solved | Normal |  Mike Reichel V | — | Chaz Renner | Chat | — | 16h | ⊘Not fired | — | — | — | Jul 24, 2025 | - |
| 71176979 | Cancel order request | Solved | Normal |  Francesca Stracke | — | Kaela Friesen | Social | gift-cardshade-match | 1d 21h | ⊘Not fired | — | — | — | Jan 21, 2026 | - |
| 22357262 | Wrong shade sent | Pending | Normal |  Lacy Schuppe | — | Leonard Waters-Howell | Social | refundvip | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 69483532 | BOPIS pickup not ready | Solved | Normal |  Mr. Danny Stiedemann | — |  Yazmin Jast | samples | 4h | ○Sent, no reply | — | — | — | Feb 17, 2026 | - | |
| 74610355 | Item authenticity concern | Solved | Normal |  Deron Conn | — | Katrina Johns | Chat | refundapp | 6h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - |
| 46258377 | Where is my order? | Solved | Urgent |  Mr. Stephan Lind IV | — | Mr. Eliza Gerhold IV | — | 11h | ●Responded | 5/5 | — | — | Nov 23, 2025 | - |