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Showing 20,401 - 20,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 03027006 | Influencer code not working | Pending | Low |  Forrest Considine-Conroy | — |  Kip Schroeder IV | Chat | appgift-card | - | —Skipped | — | — | — | Feb 20, 2026 | - |
| 83803274 | Loyalty points not posting | Solved | Low |  Hipolito Schroeder | — |  Ignatius Cummerata | Phone | returnsrefund | 7h | ●Responded | 7/11 | — | — | Aug 5, 2025 | - |
| 42524030 | Wholesale order question | Pending | High |  Jermaine Johns | — |  Dr. Mandy McLaughlin | Chat | loyaltyshade-match | - | —Skipped | — | — | — | Oct 24, 2025 | - |
| 38130767 | Price match request | Solved | Normal |  Rex Crist | — |  Oscar O'Hara | Chat | vipgift-card | 16h | ●Responded | 3/5 | — | — | Jul 16, 2025 | - |
| 53933228 | Order arrived damaged | Solved | Low |  Kay Schoen | — |  Lily Raynor | Social | damagedapp | 18h | ⊘Not fired | — | — | — | Oct 25, 2025 | - |
| 24149938 | Wholesale order question | Solved | Normal |  Miss Gonzalo Mills-Armstrong | — | Oscar O'Hara | wholesale | 14h | ○Sent, no reply | — | — | — | Jul 18, 2025 | - | |
| 64867102 | Return after 30-day window | Solved | Normal |  Martin Altenwerth | — |  Katrina Johns | vipshipping | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | - | |
| 55010537 | Question about product ingredients | Pending | Normal |  Daphne Hickle-Lynch | — | Katrina Johns | Chat | damagedloyalty | - | —Skipped | — | — | — | Oct 8, 2025 | - |
| 94630140 | Missing items in shipment | Open | Normal |  Rafael Hamill-Dach | — |  Tommy Kuvalis | wholesalefragrancebopis | - | —Skipped | — | — | — | Jan 17, 2026 | - | |
| 50092444 | Discount code not working | Solved | Low |  Claire Wiegand | — | Kip Schroeder IV | wholesaleappreturns | 3h | ●Responded | 3/5 | — | — | Apr 28, 2026 | - | |
| 87650579 | Shipping cost question | Solved | Normal |  Rory Blanda | — | Oscar O'Hara | influencerdamagedbopis | 4h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |
| 74252382 | Klarna / Afterpay split issue | Solved | Normal |  Carlos Beer | — |  Chaz Renner | — | 5h | ●Responded | 5/5 | — | — | Jan 14, 2026 | - | |
| 92258025 | Address change after shipping | Pending | High |  Dr. William Gerlach | — | Katrina Johns | Chat | appwholesale | - | —Skipped | — | — | — | Aug 22, 2025 | - |
| 56084640 | Address change after shipping | Solved | Normal |  Sadie Littel | — |  Julie Hodkiewicz | — | 5h | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |
| 19268484 | Missing samples in order | Solved | High |  Miss Reece Grady | — |  Garth Dooley | samples | 4h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | |
| 50658834 | Question about product ingredients | Solved | High |  Darrel Kautzer | — | Chaz Renner | shade-matchapp | 1d 5h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 46240696 | Pro discount enrollment | Solved | Low |  Candace Anderson-Harber Sr. | Verde Concierge |  Mr. Skyla Trantow | fragrance | 2d 20h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 67068014 | Item authenticity concern | Solved | Urgent |  Dr. Roy Beer | — |  Eula McKenzie | gift-cardloyaltywholesale | 9h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |
| 16598089 | Store experience feedback | Solved | Normal |  Darrell Weber | — |  Miss Amber Hintz Sr. | — | 23h | ○Sent, no reply | — | — | — | Jul 19, 2025 | - | |
| 85038773 | Missing items in shipment | Solved | Normal |  Mallory Little | — |  Mr. Eliza Gerhold IV | returnsdamagedgift-card | 3h | ○Sent, no reply | — | — | — | May 12, 2026 | - | |
| 70110968 | Address change after shipping | Pending | High |  Jefferey Casper | — | Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Sep 2, 2025 | - |
| 80992623 | Foundation match help | Solved | High |  Susan Becker | — | Lily Raynor | — | 2d 17h | ●Responded | 4/5 | — | — | May 24, 2025 | - | |
| 08045664 | Missing items in shipment | Solved | High |  Drew Ankunding | — | Katrina Johns | refundfragrance | 1d 1h | ⊘Not fired | — | — | — | Aug 1, 2025 | - | |
| 32095746 | App login problem | Solved | Normal |  Leann Spencer | — | Chaz Renner | Chat | gift-cardrefundshade-match | 9h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - |
| 42381673 | Missing samples in order | Solved | Normal |  Kayleigh D'Amore | Studio Eleven |  Steve O'Conner | refundbopis | 1h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 71631854 | Store experience feedback | Solved | Normal |  Brandi Wehner | — |  Darryl Jacobi | Social | returnsbopisrefund | 6h | ⊘Not fired | — | — | — | Jun 24, 2025 | - |
| 15891478 | Influencer code not working | Solved | Normal |  Rochelle Schmidt | — | Miss Amber Hintz Sr. | Chat | refund | 5h | ⊘Not fired | — | — | — | Apr 5, 2026 | - |
| 59040352 | Store experience feedback | Solved | High |  Fredrick Mills | — | Tommy Kuvalis | — | 6h | ●Responded | 5/5 | — | — | Feb 3, 2026 | - | |
| 79618236 | Wrong shade sent | Pending | Normal |  Osvaldo Roberts | — | Katrina Johns | Chat | damagedreturnsrefund | - | —Skipped | — | — | — | May 13, 2026 | - |
| 61255917 | Return after 30-day window | Solved | High |  Ellie Gulgowski | — | Tommy Kuvalis | — | 10h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 63032361 | Gift card balance question | Solved | Normal |  Maddison Douglas | — | Katrina Johns | — | 7h | ⊘Not fired | — | — | — | Nov 26, 2025 | - | |
| 22506501 | Missing items in shipment | Solved | Normal |  Ms. August Greenfelder | — |  Amely Pacocha | Chat | influencervip | 4h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - |
| 00456072 | Restock alert for backorder | Solved | Normal |  Yvonne Larkin | — | Mr. Eliza Gerhold IV | fragrancegift-card | 4h | ●Responded | 5/5 | — | — | Apr 17, 2026 | - | |
| 66976328 | Price match request | Open | Normal |  Josephine Morissette | — | Julie Hodkiewicz | damagedinfluencerreturns | - | —Skipped | — | — | — | May 30, 2025 | - | |
| 34679193 | App login problem | Solved | Normal |  Demetrius Koelpin | — |  Vilma Gusikowski | app | 1h | ○Sent, no reply | — | — | — | Nov 26, 2025 | - | |
| 27009929 | Lost package follow-up | Solved | Normal |  Mohamed O'Keefe | — |  Mr. Cade Senger | shade-match | 7d 8h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 41056538 | Item authenticity concern | Solved | High |  Jordan Harber-Padberg | — | Ignatius Cummerata | Chat | wholesale | 1h | ⊘Not fired | — | — | — | Jan 15, 2026 | - |
| 79569380 | Insider tier issue | Solved | Normal |  Constance Jakubowski | — |  Yazmin Jast | damagedshade-match | 2d 20h | ⊘Not fired | — | — | — | Oct 21, 2025 | - | |
| 96799898 | Lost package follow-up | Open | Normal |  Molly Graham | — | Garth Dooley | Chat | shade-match | - | —Skipped | — | — | — | Feb 13, 2026 | - |
| 45208091 | App login problem | Solved | Normal |  Ben Mills | — | Lily Raynor | returns | 6h | ●Responded | 9/11 | — | — | Nov 26, 2025 | - | |
| 30349838 | Influencer code not working | Solved | Low |  April Abernathy | — | Mr. Cade Senger | Phone | shade-match | 3h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 11073718 | Pro discount enrollment | Solved | High |  Deron Conn | — | Kip Schroeder IV | refundgift-card | 1d 20h | ○Sent, no reply | — | — | — | Mar 2, 2026 | - | |
| 93576679 | Discount code not working | Pending | High |  Glen Flatley | — | Eula McKenzie | Chat | fragrancegift-cardloyalty | - | —Skipped | — | — | — | Jul 18, 2025 | - |
| 15071497 | Birthday gift not received | Solved | Normal |  Rick Sawayn | — | Yazmin Jast | Phone | bopisreturnsvip | 6h | ○Sent, no reply | — | — | — | Feb 10, 2026 | - |
| 87211607 | Missing samples in order | Solved | Low |  Ms. Derick Bergstrom | — | Vilma Gusikowski | Chat | loyaltydamagedinfluencer | 5h | ●Responded | 5/5 | — | — | Nov 1, 2025 | - |
| 60535557 | App crashes at checkout | Solved | Normal |  Misty Douglas | — | Darryl Jacobi | shippingloyalty | 18h | ○Sent, no reply | — | — | — | May 27, 2025 | - | |
| 54580882 | App login problem | Solved | Normal |  Tyra Konopelski DDS | — | Katrina Johns | Chat | shade-match | 1d | ●Responded | 5/5 | — | — | Aug 1, 2025 | - |
| 62789976 | Allergic reaction concern | Solved | High | Tyra Konopelski DDS | — | Vilma Gusikowski | Chat | vip | 5h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - |
| 74402712 | App crashes at checkout | Solved | Normal |  Santa Baumbach DVM | — | Vilma Gusikowski | Chat | — | 1d 11h | ●Responded | 4/5 | — | — | Jan 17, 2026 | - |
| 80828410 | Price match request | Solved | Urgent | Miss Gonzalo Mills-Armstrong | — | Eula McKenzie | samplesshade-matchvip | 10h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - |