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Showing 4,951 - 5,000 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35600066 | Influencer code not working | Closed | Normal |  Nathaniel Franecki | — |  Darryl Jacobi | Phone | damagedbopis | 2h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 4, 2026 |
| 51392291 | Cancel order request | Closed | Normal |  Deja Bahringer | — |  Lily Raynor | Social | vip | 2h | ⊘Not fired | — | — | — | Dec 29, 2025 | Jan 4, 2026 |
| 17287717 | Cancel order request | Closed | Normal |  Mallory Little | — |  Kip Schroeder IV | Chat | wholesale | 1h | ⊘Not fired | — | — | — | Jan 2, 2026 | Jan 4, 2026 |
| 56753164 | Missing samples in order | Closed | Normal |  Rubye Walker | — |  Vilma Gusikowski | Chat | gift-cardshippingreturns | 1h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 4, 2026 |
| 60252938 | BOPIS order cancelled at store | Closed | High |  Miss Emma Weimann | — |  Steve O'Conner | Chat | vip | 1h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 4, 2026 |
| 84614759 | Return after 30-day window | Closed | Normal |  Immanuel Hayes | — |  Oscar O'Hara | Chat | influencerloyaltyrefund | 1d | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 4, 2026 |
| 98810107 | Foundation match help | Closed | Normal |  Aglae McLaughlin | Beacon Hospitality |  Jacklyn Dare | — | 23h | ●Responded | 3/5 | — | — | Jan 1, 2026 | Jan 4, 2026 | |
| 61291866 | App crashes at checkout | Closed | Normal |  Jasper Bahringer | — | Kip Schroeder IV | bopis | 5d 22h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 4, 2026 | |
| 11879434 | Order arrived damaged | Closed | Urgent |  Ludwig Cruickshank | — | Kip Schroeder IV | loyaltyrefundwholesale | 1d 21h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 4, 2026 | |
| 70791586 | Lost package follow-up | Closed | Normal |  Randolph Littel | — | Darryl Jacobi | vip | 21h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 4, 2026 | |
| 46712682 | Refund not received | Closed | Low |  Helga Kunde | — |  Chaz Renner | — | 20h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 4, 2026 | |
| 67936353 | Wholesale order question | Closed | High |  Miss Dino Hodkiewicz | — | Oscar O'Hara | Chat | damagedloyaltygift-card | 3d 16h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 4, 2026 |
| 26284696 | Wholesale order question | Closed | Normal |  Dr. Carey Waters | — |  Kaela Friesen | shade-match | 15h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 4, 2026 | |
| 84393016 | Price match request | Closed | High |  Clyde Berge | — |  Ignatius Cummerata | Chat | bopis | 7d 13h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 4, 2026 |
| 58065387 | Pro discount enrollment | Closed | High |  Catherine Kreiger | — |  Garth Dooley | bopisvip | 12h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 4, 2026 | |
| 14357700 | Wrong shade sent | Closed | Normal |  Dr. Mamie Shields | — |  Julie Hodkiewicz | Chat | vip | 12h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 4, 2026 |
| 82970548 | Allergic reaction concern | Closed | Normal |  Alessia Fahey | — |  Mr. Cade Senger | Chat | gift-cardshipping | 9d 8h | ⊘Not fired | — | — | — | Dec 18, 2025 | Jan 3, 2026 |
| 92155714 | BOPIS pickup not ready | Closed | Normal |  Lonnie Kling | — | Kaela Friesen | Chat | refund | 6h | ●Responded | 4/5 | — | — | Dec 29, 2025 | Jan 3, 2026 |
| 12353399 | Missing samples in order | Closed | Normal |  Kayleigh D'Amore | Studio Eleven |  Dr. Mandy McLaughlin | Chat | refund | 1d 6h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 3, 2026 |
| 14654613 | Allergic reaction concern | Closed | Low |  Moshe Bode MD | — | Oscar O'Hara | Chat | wholesale | 6h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 3, 2026 |
| 67013503 | BOPIS order cancelled at store | Closed | Low |  Miss Tammy Hahn | — |  Miss Amber Hintz Sr. | viployaltywholesale | 6h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 3, 2026 | |
| 70901815 | Loyalty points not posting | Closed | Normal |  Sam Tillman | — | Vilma Gusikowski | — | 5h | ●Responded | 4/5 | — | — | Jan 2, 2026 | Jan 3, 2026 | |
| 38201126 | Loyalty points not posting | Closed | Normal | Ludwig Cruickshank | — |  Mr. Lonie Hudson | damaged | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 3, 2026 | |
| 23749931 | Refund not received | Closed | Low |  Daniella Berge | — | Julie Hodkiewicz | — | 5h | ⊘Not fired | — | — | — | Dec 29, 2025 | Jan 3, 2026 | |
| 34700156 | Refund not received | Closed | Normal |  Lelah Adams | — |  Mr. Skyla Trantow | samplesloyalty | 4h | ●Responded | 5/5 | — | — | Dec 27, 2025 | Jan 3, 2026 | |
| 35461483 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Danika Bechtelar | — | Dr. Mandy McLaughlin | bopis | 6d 4h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Jan 3, 2026 | |
| 37304219 | Birthday gift not received | Closed | Urgent |  Lura Yost V | — | Miss Amber Hintz Sr. | refundapp | 4h | ⊘Not fired | — | — | — | Dec 28, 2025 | Jan 3, 2026 | |
| 03708436 | Return after 30-day window | Closed | Urgent |  Aubree Stroman PhD | — |  Yazmin Jast | fragrancedamaged | 4h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 3, 2026 | |
| 72620696 | Discount code not working | Closed | Normal |  Kaitlin Weber | — | Mr. Lonie Hudson | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 3, 2026 |
| 42823573 | Wrong shade sent | Closed | Normal |  Amos Mills | — | Mr. Skyla Trantow | loyaltyinfluencervip | 3h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 3, 2026 | |
| 90939024 | Influencer code not working | Closed | Urgent |  Laisha Gusikowski | — | Mr. Lonie Hudson | gift-card | 3h | ⊘Not fired | — | — | — | Jan 2, 2026 | Jan 3, 2026 | |
| 98281019 | Lost package follow-up | Closed | High |  Adriel Terry | — | Mr. Cade Senger | — | 3h | ●Responded | 5/5 | — | — | Jan 1, 2026 | Jan 3, 2026 | |
| 86425779 | Restock alert for backorder | Closed | Low |  Loren Casper | — | Garth Dooley | Chat | app | 2h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 3, 2026 |
| 95782145 | Pro discount enrollment | Closed | Normal |  Miss Brady Heller | — |  Faith Hilll | Chat | influencer | 2h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 3, 2026 |
| 87523451 | Discount code not working | Closed | High |  Faye Nolan-Smith | — | Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 3, 2026 | |
| 72765862 | BOPIS pickup not ready | Closed | Normal |  Lela Block | — |  Mr. Eliza Gerhold IV | Chat | viprefundsamples | 2h | ⊘Not fired | — | — | — | Dec 31, 2025 | Jan 3, 2026 |
| 29648344 | App login problem | Closed | High |  Myron Watsica | — | Lily Raynor | Chat | — | 2h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 3, 2026 |
| 22771392 | Missing samples in order | Closed | Normal |  Irma Fahey | — | Steve O'Conner | Phone | returnswholesale | 2h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 3, 2026 |
| 43384889 | Item authenticity concern | Closed | Normal |  Orrin Lesch | — | Darryl Jacobi | Chat | returns | 1h | ●Responded | 10/11 | — | — | Jan 1, 2026 | Jan 3, 2026 |
| 28081374 | Loyalty points not posting | Closed | Normal |  Dr. Donavon Sporer | — | Oscar O'Hara | shipping | 1h | ●Responded | 10/11 | — | — | Dec 31, 2025 | Jan 3, 2026 | |
| 65562420 | Foundation match help | Closed | Normal |  Billie Dach | — | Lily Raynor | influencer | 1h | ●Responded | 2/5 | — | — | Dec 31, 2025 | Jan 3, 2026 | |
| 14353307 | Insider tier issue | Closed | Normal |  Davonte Kris | — | Oscar O'Hara | loyaltysamplesapp | 1h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 3, 2026 | |
| 48166186 | Cancel order request | Closed | Low |  Gary Berge | — | Steve O'Conner | Chat | gift-cardappvip | 23h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 3, 2026 |
| 17560716 | BOPIS pickup not ready | Closed | Normal |  Mr. Nickolas Pouros | — | Mr. Skyla Trantow | returnsshade-match | 2d 23h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 3, 2026 | |
| 39586292 | Lost package follow-up | Closed | Normal |  Mark Schroeder | Crown Department Stores | Jacklyn Dare | Chat | — | 1d 21h | ●Responded | 1/5 | — | — | Dec 26, 2025 | Jan 3, 2026 |
| 96290676 | Order arrived damaged | Closed | Low |  Carol Baumbach | — | Jacklyn Dare | damagedrefund | 21h | ●Responded | 4/5 | — | — | Dec 29, 2025 | Jan 3, 2026 | |
| 98065531 | Refund not received | Closed | High |  Jeanne Gleason | — | Kip Schroeder IV | Chat | — | 19h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 3, 2026 |
| 85294149 | Address change after shipping | Closed | Normal |  Marisa Reynolds | — |  Eula McKenzie | Chat | bopisvip | 19h | ●Responded | 9/11 | — | — | Dec 26, 2025 | Jan 3, 2026 |
| 97496772 | App crashes at checkout | Closed | Urgent |  Mr. Joel Hayes-Hilpert | — | Darryl Jacobi | Chat | wholesalebopisapp | 17h | ●Responded | 5/5 | — | — | Dec 28, 2025 | Jan 3, 2026 |
| 98682988 | Item authenticity concern | Closed | Normal |  Jim Swaniawski | — | Eula McKenzie | loyaltywholesale | 15h | ●Responded | 4/5 | — | — | Dec 26, 2025 | Jan 3, 2026 |