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Showing 5,001 - 5,050 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31619356 | Wrong shade sent | Closed | High |  Jacqueline Borer | — |  Eula McKenzie | app | 13h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 3, 2026 | |
| 38023778 | Return after 30-day window | Closed | Normal |  Jacquelyn Harber | — |  Darryl Jacobi | loyaltyrefundapp | 7d 12h | ●Responded | 1/5 | — | — | Dec 25, 2025 | Jan 3, 2026 | |
| 90314026 | Influencer code not working | Closed | Normal |  Forrest Considine-Conroy | — |  Jacklyn Dare | Social | bopis | 12h | ⊘Not fired | — | — | — | Dec 29, 2025 | Jan 3, 2026 |
| 36601860 | Price match request | Closed | Normal |  Mr. Lauretta Gulgowski Jr. | — |  Faith Hilll | app | 2d 11h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 3, 2026 | |
| 47325048 | Where is my order? | Closed | Normal |  Ron Jakubowski DVM | — |  Katrina Johns | Social | — | 10h | ⊘Not fired | — | — | — | Dec 31, 2025 | Jan 3, 2026 |
| 07761887 | App login problem | Closed | Normal |  Betsy Kreiger | — | Jacklyn Dare | returnsdamagedvip | 9h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 2, 2026 | |
| 12900559 | Order arrived damaged | Closed | Normal |  Carol Stamm | — |  Kaela Friesen | — | 8d 8h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Jan 2, 2026 | |
| 75974617 | Refund not received | Closed | Normal |  Dr. Hermann Ferry | Marquee Events | Faith Hilll | shipping | 7h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 2, 2026 | |
| 52828313 | Address change after shipping | Closed | High |  Dr. Travis Koepp | — |  Chaz Renner | Chat | vipinfluencer | 6h | ●Responded | 10/11 | — | — | Dec 29, 2025 | Jan 2, 2026 |
| 42051745 | Insider tier issue | Closed | Normal |  Mrs. Juana Russel | — | Kaela Friesen | Chat | — | 6h | ●Responded | 3/5 | — | — | Dec 31, 2025 | Jan 2, 2026 |
| 56177079 | Loyalty points not posting | Closed | High |  Allen Prohaska | — |  Kip Schroeder IV | shipping | 6h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 2, 2026 | |
| 11099144 | Pro discount enrollment | Closed | Normal |  Clint Konopelski | — | Kaela Friesen | Phone | gift-cardvipshipping | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 2, 2026 |
| 14970048 | Klarna / Afterpay split issue | Closed | Normal |  Lindsey Schneider | — |  Garth Dooley | fragrancevipapp | 5h | ●Responded | 3/5 | — | — | Dec 29, 2025 | Jan 2, 2026 | |
| 98667872 | Pro discount enrollment | Closed | Normal |  Colin Funk | — | Katrina Johns | loyaltyshippinggift-card | 5h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 2, 2026 | |
| 86501889 | Birthday gift not received | Closed | Normal |  Harry Lynch DDS | — |  Amely Pacocha | Phone | influencer | 5h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 2, 2026 |
| 88757429 | Restock alert for backorder | Closed | High |  Dora Turcotte | — |  Ignatius Cummerata | — | 4h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Jan 2, 2026 | |
| 74413560 | Birthday gift not received | Closed | Low |  Nina Ortiz | — |  Dr. Mandy McLaughlin | Phone | gift-cardbopisvip | 3h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 2, 2026 |
| 54067870 | Gift card balance question | Closed | Normal |  Stephan Gorczany | — | Amely Pacocha | Social | wholesalereturnssamples | 3h | ⊘Not fired | — | — | — | Dec 26, 2025 | Jan 2, 2026 |
| 62678375 | Klarna / Afterpay split issue | Closed | Normal |  Cathy Rempel | Studio Eleven | Ignatius Cummerata | Chat | samplesreturnsbopis | 3h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 2, 2026 |
| 09141700 | Store experience feedback | Closed | Low |  Rodney Walker | — |  Mr. Skyla Trantow | samplesinfluencer | 3h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 2, 2026 | |
| 11404705 | Address change after shipping | Closed | Normal |  Winifred Hirthe | — |  Yazmin Jast | returns | 2h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 2, 2026 | |
| 76133559 | Cancel order request | Closed | High |  Daniel Miller | — |  Miss Amber Hintz Sr. | Chat | returnsgift-cardfragrance | 2h | ●Responded | 9/11 | — | — | Jan 1, 2026 | Jan 2, 2026 |
| 06096665 | App crashes at checkout | Closed | Normal |  Miss Evalyn O'Connell DVM | — | Chaz Renner | Chat | shippingdamagedvip | 2h | ⊘Not fired | — | — | — | Dec 27, 2025 | Jan 2, 2026 |
| 08208771 | Gift card balance question | Closed | Normal |  Viola Kling MD | — |  Lily Raynor | — | 2h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 2, 2026 | |
| 57466148 | Wholesale order question | Closed | Normal |  Jazlyn Bosco | — |  Mr. Lonie Hudson | Chat | wholesalesamples | 2h | ○Sent, no reply | — | — | — | Dec 28, 2025 | Jan 2, 2026 |
| 53136603 | Wholesale order question | Closed | Normal |  Stacy Barrows III | — | Chaz Renner | Chat | app | 2h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 2, 2026 |
| 75377410 | Return after 30-day window | Closed | Normal |  Antonio Koss Sr. | — | Lily Raynor | — | 2h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 2, 2026 | |
| 73162766 | Discount code not working | Closed | Normal |  Amira Howe | — | Garth Dooley | shade-matchshippingfragrance | 1h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 2, 2026 | |
| 82215629 | Where is my order? | Closed | Normal |  Duane Effertz | — | Jacklyn Dare | Chat | loyalty | 1h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 2, 2026 |
| 58567795 | App crashes at checkout | Closed | Normal |  Nathaniel Lynch | — | Darryl Jacobi | Chat | shade-match | 1h | ⊘Not fired | — | — | — | Dec 26, 2025 | Jan 2, 2026 |
| 56124656 | BOPIS order cancelled at store | Closed | Low |  Rose Ruecker | — |  Julie Hodkiewicz | influencerappvip | 1h | ●Responded | 3/5 | — | — | Dec 26, 2025 | Jan 2, 2026 | |
| 24427734 | Gift card balance question | Closed | Normal |  Darrel Bayer | — | Dr. Mandy McLaughlin | Phone | appinfluencer | 1d | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 2, 2026 |
| 75235947 | Gift card balance question | Closed | Normal |  Jany Tromp-Monahan | — | Eula McKenzie | bopisfragrancesamples | 22h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 2, 2026 | |
| 51614220 | App login problem | Closed | Low |  Citlalli Welch I | — | Katrina Johns | — | 2d 21h | ●Responded | 1/11 | — | — | Dec 26, 2025 | Jan 2, 2026 | |
| 38195038 | Lost package follow-up | Closed | Normal |  Britney Kilback-Bartell | — | Chaz Renner | vip | 20h | ●Responded | 5/5 | — | — | Dec 29, 2025 | Jan 2, 2026 | |
| 30454388 | Refund not received | Closed | Urgent |  Skyla Hansen | Highland Apothecary Co |  Mr. Cade Senger | Chat | — | 1d 20h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 2, 2026 |
| 60850153 | Order arrived damaged | Closed | Normal |  Kelsi Crooks | — |  Oscar O'Hara | fragrancegift-card | 18h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 2, 2026 | |
| 60216994 | Cancel subscription / Auto-replenish | Closed | Normal |  Dr. Markus Thompson | — | Kaela Friesen | samples | 17h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Jan 2, 2026 | |
| 60307492 | BOPIS pickup not ready | Closed | Normal |  Travon Kuhic V | — | Miss Amber Hintz Sr. | Chat | influencerloyaltydamaged | 17h | ○Sent, no reply | — | — | — | Dec 27, 2025 | Jan 2, 2026 |
| 91728083 | Cancel subscription / Auto-replenish | Closed | High | Ron Jakubowski DVM | — | Lily Raynor | Chat | appdamagedshade-match | 1d 16h | ●Responded | 4/5 | — | — | Dec 27, 2025 | Jan 2, 2026 |
| 02935087 | Missing items in shipment | Closed | Normal |  Juana Baumbach | — | Miss Amber Hintz Sr. | — | 2d 15h | ●Responded | 2/5 | — | — | Dec 25, 2025 | Jan 2, 2026 | |
| 47087769 | Refund not received | Closed | Normal |  Lorraine Kunze | — | Yazmin Jast | Chat | damagedinfluencerwholesale | 14h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 2, 2026 |
| 06640855 | BOPIS order cancelled at store | Closed | Normal |  Willard Torphy PhD | — | Julie Hodkiewicz | Social | — | 2d 13h | ⊘Not fired | — | — | — | Dec 23, 2025 | Jan 2, 2026 |
| 13501940 | Store experience feedback | Closed | Normal |  Josephine Bins | — |  Mr. Eliza Gerhold IV | Phone | samplesbopis | 12h | ●Responded | 4/5 | — | — | Dec 28, 2025 | Jan 2, 2026 |
| 48432385 | Influencer code not working | Closed | Normal |  Lavada Blick PhD | — | Katrina Johns | — | 1d 11h | ⊘Not fired | — | — | — | Dec 26, 2025 | Jan 2, 2026 | |
| 73926145 | Restock alert for backorder | Closed | Normal |  Mr. Idella Schoen | — | Garth Dooley | refundappfragrance | 10h | ●Responded | 5/5 | — | — | Dec 29, 2025 | Jan 2, 2026 | |
| 93196028 | Where is my order? | Closed | Low |  Ms. Lula Aufderhar | — |  Tommy Kuvalis | returnsgift-cardinfluencer | 9h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 1, 2026 | |
| 75570485 | Question about product ingredients | Closed | Normal |  Bettye Gislason | — |  Steve O'Conner | Chat | shade-match | 2d 9h | ○Sent, no reply | — | — | — | Dec 25, 2025 | Jan 1, 2026 |
| 95707778 | Shipping cost question | Closed | Low |  Evert Sawayn | — | Amely Pacocha | vip | 8h | ●Responded | 5/5 | — | — | Dec 29, 2025 | Jan 1, 2026 | |
| 70915994 | Insider tier issue | Closed | Normal |  Kayleigh Roberts | — | Faith Hilll | influencershade-match | 6h | ●Responded | 5/5 | — | — | Dec 31, 2025 | Jan 1, 2026 |