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Showing 4,901 - 4,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 15373095 | BOPIS pickup not ready | Closed | Normal |  Shaun Braun Sr. | — |  Amely Pacocha | Social | bopis | 10h | ⊘Not fired | — | — | — | Dec 31, 2025 | Jan 6, 2026 |
| 35330511 | BOPIS pickup not ready | Closed | Normal |  Laurie Bins | — |  Mr. Skyla Trantow | — | 10h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 6, 2026 | |
| 60819379 | Pro discount enrollment | Closed | High |  Tracey Gusikowski | — |  Vilma Gusikowski | Phone | — | 1d 9h | ⊘Not fired | — | — | — | Jan 2, 2026 | Jan 5, 2026 |
| 18405078 | Question about product ingredients | Closed | Normal |  Heidi Schimmel | — |  Steve O'Conner | shade-matchreturns | 9h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | |
| 94950490 | App login problem | Closed | Normal |  Claire Wiegand | — |  Katrina Johns | Phone | bopis | 6h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 |
| 20069578 | Address change after shipping | Closed | High |  Omer Hirthe | — | Vilma Gusikowski | damagedsamplesshade-match | 6h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 5, 2026 | |
| 82120906 | Wholesale order question | Closed | Urgent |  Deron Conn | — |  Miss Amber Hintz Sr. | wholesalefragrance | 6h | ●Responded | 4/5 | — | — | Jan 2, 2026 | Jan 5, 2026 | |
| 48516777 | Question about product ingredients | Closed | Urgent |  Joel Runolfsdottir | — | Miss Amber Hintz Sr. | Chat | — | 6h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 5, 2026 |
| 37338519 | Address change after shipping | Closed | High |  Cassidy Medhurst | Pacific Beauty Distributors |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 5, 2026 | |
| 23162062 | Missing items in shipment | Closed | Urgent |  Jenna Boyer-Ankunding | — |  Yazmin Jast | samples | 1d 5h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 5, 2026 | |
| 05863505 | Pro discount enrollment | Closed | Normal |  Travon Kuhic V | — |  Tommy Kuvalis | Chat | appsamples | 5h | ●Responded | 10/11 | — | — | Jan 2, 2026 | Jan 5, 2026 |
| 44387520 | Allergic reaction concern | Closed | Normal |  Rose Ruecker | — |  Garth Dooley | samplesshade-match | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | |
| 77110775 | Discount code not working | Closed | Low |  Dora Turcotte | — |  Jacklyn Dare | Chat | shade-matchrefundvip | 5d 4h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 5, 2026 |
| 61199147 | Cancel subscription / Auto-replenish | Closed | Low |  Mrs. Evelyn Dare PhD | — |  Darryl Jacobi | damagedshippingbopis | 4h | ●Responded | 5/5 | — | — | Jan 1, 2026 | Jan 5, 2026 | |
| 64280021 | Return after 30-day window | Closed | Normal |  Lavern Abshire | — | Amely Pacocha | Chat | damagedreturnsapp | 3h | ⊘Not fired | — | — | — | Jan 3, 2026 | Jan 5, 2026 |
| 41279935 | Missing items in shipment | Closed | Normal |  Gertrude Larson | — | Steve O'Conner | gift-card | 3h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 5, 2026 | |
| 14293048 | Influencer code not working | Closed | Normal |  Aliyah Huel IV | — |  Mr. Eliza Gerhold IV | Chat | — | 3h | ⊘Not fired | — | — | — | Dec 30, 2025 | Jan 5, 2026 |
| 98142816 | Address change after shipping | Closed | Low |  Earnest Purdy | — | Darryl Jacobi | appgift-cardshade-match | 3h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 5, 2026 | |
| 10251683 | Birthday gift not received | Closed | Normal |  Joe Denesik | — |  Mr. Cade Senger | Chat | samplesvipshipping | 3h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 5, 2026 |
| 40303795 | Discount code not working | Closed | High |  Darrell Turner | — |  Dr. Mandy McLaughlin | Phone | samplesloyaltyinfluencer | 3h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 5, 2026 |
| 52692294 | Foundation match help | Closed | Normal |  Blaise Schultz | — |  Chaz Renner | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 4, 2026 | Jan 5, 2026 |
| 45157608 | Address change after shipping | Closed | High |  Jordi Gulgowski-Kautzer | — | Mr. Cade Senger | shade-match | 2h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | |
| 97393628 | Shipping cost question | Closed | Low |  Mrs. Nancy Sauer-Marks | Helix Talent | Mr. Skyla Trantow | Chat | loyaltyrefund | 1h | ●Responded | 4/5 | — | — | Jan 2, 2026 | Jan 5, 2026 |
| 42003656 | Birthday gift not received | Closed | Low |  Juvenal Ward | — |  Lily Raynor | Chat | — | 1h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 |
| 65302468 | Wrong shade sent | Closed | Normal |  Elsa Boyle | — | Yazmin Jast | loyalty | 1h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 5, 2026 | |
| 59621079 | Influencer code not working | Closed | Low |  Mable Lind | — |  Leonard Waters-Howell | returnssamples | 1h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 5, 2026 | |
| 89498783 | Address change after shipping | Closed | Normal |  Julio Denesik MD | — | Mr. Cade Senger | shipping | 1h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 5, 2026 | |
| 83457537 | Wrong shade sent | Closed | Normal | Aliyah Huel IV | — |  Faith Hilll | Chat | — | 1d | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 |
| 31701387 | Wholesale order question | Closed | High |  Cory Hills MD | — | Miss Amber Hintz Sr. | — | 2d | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | |
| 67318628 | Influencer code not working | Closed | Normal |  Ms. Dagmar Cremin | — | Yazmin Jast | vipreturns | 23h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 5, 2026 | |
| 67464850 | Insider tier issue | Closed | Normal |  Lowell Wehner | — | Leonard Waters-Howell | fragrance | 4d 23h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 5, 2026 | |
| 89433669 | Discount code not working | Closed | Normal |  Lilla Batz | — | Chaz Renner | Chat | returns | 17h | ●Responded | 5/5 | — | — | Jan 2, 2026 | Jan 5, 2026 |
| 01107124 | Item authenticity concern | Closed | Low |  Zita Lindgren | — | Lily Raynor | Chat | influencergift-card | 15h | ⊘Not fired | — | — | — | Dec 31, 2025 | Jan 5, 2026 |
| 30622803 | Pro discount enrollment | Closed | Low |  Tristian Murphy | — | Darryl Jacobi | Chat | apprefund | 5d 15h | ●Responded | 2/5 | — | — | Dec 27, 2025 | Jan 5, 2026 |
| 73131219 | Shipping cost question | Closed | Low |  Cathy O'Keefe | — | Garth Dooley | Phone | influencer | 2d 15h | ●Responded | 4/5 | — | — | Dec 29, 2025 | Jan 5, 2026 |
| 54403728 | App crashes at checkout | Closed | Normal |  Lennie Johns | — | Vilma Gusikowski | — | 3d 14h | ●Responded | 3/5 | — | — | Dec 25, 2025 | Jan 5, 2026 | |
| 23600359 | Gift card balance question | Closed | Low |  Emiliano Wiegand | — |  Kip Schroeder IV | Chat | influencer | 13h | ○Sent, no reply | — | — | — | Dec 30, 2025 | Jan 5, 2026 |
| 81874967 | Loyalty points not posting | Closed | Normal |  Henrietta Gleason | — |  Kaela Friesen | influencerreturns | 11h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 5, 2026 | |
| 29074093 | Missing samples in order | Closed | High |  Miss Roslyn Ziemann | — | Vilma Gusikowski | Chat | damaged | 11h | ●Responded | 2/5 | — | — | Jan 2, 2026 | Jan 5, 2026 |
| 25394441 | Restock alert for backorder | Closed | Normal |  Dariana Bradtke | — | Steve O'Conner | refundreturnsfragrance | 7h | ●Responded | 3/5 | — | — | Jan 2, 2026 | Jan 4, 2026 | |
| 88386395 | Loyalty points not posting | Closed | Normal |  Gilbert McLaughlin DVM | — | Chaz Renner | refundreturns | 7h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 4, 2026 | |
| 89464495 | Birthday gift not received | Closed | Normal |  Latoya Watsica | Silver Lake Studios | Faith Hilll | bopisapp | 7h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 4, 2026 | |
| 70868744 | Allergic reaction concern | Closed | Normal |  Ola Kovacek | — | Chaz Renner | bopisreturns | 1d 6h | ●Responded | 4/5 | — | — | Dec 30, 2025 | Jan 4, 2026 | |
| 02176661 | Influencer code not working | Closed | Normal |  Spencer Morar | — | Garth Dooley | shipping | 6h | ●Responded | 4/5 | — | — | Jan 1, 2026 | Jan 4, 2026 | |
| 93097434 | Refund not received | Closed | Normal |  Ettie Littel | — | Dr. Mandy McLaughlin | wholesale | 6h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 4, 2026 | |
| 49998730 | Loyalty points not posting | Closed | High |  Haleigh Kling | — | Darryl Jacobi | appsamples | 4h | ○Sent, no reply | — | — | — | Dec 28, 2025 | Jan 4, 2026 | |
| 49501778 | BOPIS order cancelled at store | Closed | Normal |  Julia Bosco | — | Mr. Eliza Gerhold IV | returnsrefundwholesale | 4h | ●Responded | 1/5 | — | — | Jan 1, 2026 | Jan 4, 2026 | |
| 03771655 | Allergic reaction concern | Closed | Normal |  Angelo D'Amore | — | Kip Schroeder IV | Phone | — | 3h | ●Responded | 5/5 | — | — | Dec 30, 2025 | Jan 4, 2026 |
| 40593379 | Wholesale order question | Closed | Normal |  Martine O'Keefe | — |  Mr. Lonie Hudson | Social | influencervipgift-card | 3h | ⊘Not fired | — | — | — | Dec 30, 2025 | Jan 4, 2026 |
| 47834848 | Pro discount enrollment | Closed | Normal |  Ms. Elena Ritchie I | — | Katrina Johns | Chat | damaged | 3h | ○Sent, no reply | — | — | — | Jan 2, 2026 | Jan 4, 2026 |