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Showing 5,301 - 5,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73595468 | Missing items in shipment | Closed | Normal |  Francesca Stracke | — |  Mr. Cade Senger | Chat | shade-matchwholesalerefund | 8d 22h | ●Responded | 2/5 | — | — | Dec 9, 2025 | Dec 25, 2025 |
| 20935252 | Order arrived damaged | Closed | Normal |  Nina Ortiz | — |  Chaz Renner | refunddamagedvip | 21h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 25, 2025 | |
| 36807490 | Refund not received | Closed | Low |  Esteban O'Connell | — |  Steve O'Conner | bopisshippingdamaged | 21h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 25, 2025 | |
| 99470959 | Missing samples in order | Closed | Normal |  Oliver Dibbert | — |  Dr. Mandy McLaughlin | damagedrefund | 18h | ●Responded | 7/11 | — | — | Dec 17, 2025 | Dec 25, 2025 | |
| 88792780 | Where is my order? | Closed | Normal |  Carol Morissette | — |  Mr. Eliza Gerhold IV | samplesapp | 18h | ●Responded | 3/5 | — | — | Dec 18, 2025 | Dec 25, 2025 | |
| 10390299 | Discount code not working | Closed | High |  Drew Casper | — |  Yazmin Jast | Social | — | 18h | ⊘Not fired | — | — | — | Dec 18, 2025 | Dec 25, 2025 |
| 77052978 | Allergic reaction concern | Closed | Urgent |  Hans Jones | — | Chaz Renner | Chat | shippingshade-match | 17h | ⊘Not fired | — | — | — | Dec 19, 2025 | Dec 25, 2025 |
| 84962905 | Allergic reaction concern | Closed | Normal |  Skylar Cassin | — | Mr. Cade Senger | wholesaleshade-match | 1d 17h | ●Responded | 1/5 | — | — | Dec 17, 2025 | Dec 25, 2025 | |
| 06806346 | Shipping cost question | Closed | Normal |  Lessie Rodriguez | — |  Jacklyn Dare | Social | samplesdamaged | 15h | ⊘Not fired | — | — | — | Dec 22, 2025 | Dec 25, 2025 |
| 25062687 | Wholesale order question | Closed | Low |  Ashlynn Zulauf | — |  Kaela Friesen | Chat | refundsamplesshade-match | 14h | ⊘Not fired | — | — | — | Dec 23, 2025 | Dec 25, 2025 |
| 64314368 | Shipping cost question | Closed | Normal |  Jerald Schulist | — | Chaz Renner | — | 14h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 25, 2025 | |
| 75344664 | Restock alert for backorder | Closed | Normal |  Mr. Danika Bechtelar | — |  Leonard Waters-Howell | Chat | — | 12h | ●Responded | 5/5 | — | — | Dec 23, 2025 | Dec 25, 2025 |
| 10213802 | Restock alert for backorder | Closed | Normal |  Felicia Reinger | Silver Lake Studios | Yazmin Jast | refundshade-match | 9d 12h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 25, 2025 | |
| 59229139 | Item authenticity concern | Closed | Urgent |  Ben McDermott | — | Kaela Friesen | Chat | influencerwholesale | 9h | ●Responded | 5/5 | — | — | Dec 22, 2025 | Dec 24, 2025 |
| 90409257 | Wholesale order question | Closed | Normal |  Miss Tammy Hahn | — |  Tommy Kuvalis | appshippingshade-match | 3d 8h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 32298113 | Gift card balance question | Closed | Normal |  Ms. Miranda Stracke | — |  Oscar O'Hara | Chat | damaged | 1d 7h | ○Sent, no reply | — | — | — | Dec 21, 2025 | Dec 24, 2025 |
| 91514867 | Question about product ingredients | Closed | Normal |  Reagan Erdman | — | Mr. Eliza Gerhold IV | Phone | shade-match | 7h | ⊘Not fired | — | — | — | Dec 22, 2025 | Dec 24, 2025 |
| 50380344 | Wrong shade sent | Closed | High |  Ernie West | — | Chaz Renner | samplesfragrancegift-card | 6h | ●Responded | 5/5 | — | — | Dec 23, 2025 | Dec 24, 2025 | |
| 45562369 | Refund not received | Closed | Normal |  Anthony Streich | — | Kaela Friesen | Social | bopisgift-cardreturns | 6h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 24, 2025 |
| 57841026 | BOPIS pickup not ready | Closed | Urgent |  Forrest Stehr | — |  Miss Amber Hintz Sr. | wholesaleloyalty | 6h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 88568363 | App login problem | Closed | Normal |  Mrs. Joanne Quigley | — | Tommy Kuvalis | shade-matchsamples | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 24, 2025 | |
| 62273200 | Allergic reaction concern | Closed | Normal |  Rhett Ondricka DDS | — |  Garth Dooley | Phone | bopisviployalty | 6h | ●Responded | 3/5 | — | — | Dec 20, 2025 | Dec 24, 2025 |
| 72804675 | Return after 30-day window | Closed | Normal |  Alan Rosenbaum | — |  Vilma Gusikowski | — | 5h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 76440053 | BOPIS order cancelled at store | Closed | Low |  Tessie Pouros | — | Leonard Waters-Howell | bopisshippingvip | 5h | ●Responded | 5/5 | — | — | Dec 23, 2025 | Dec 24, 2025 | |
| 77213783 | Birthday gift not received | Closed | Normal |  Jeffrey Rath | — | Steve O'Conner | — | 5h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 24, 2025 | |
| 99751829 | Store experience feedback | Closed | Normal |  Henrietta Jacobi DDS | — | Kaela Friesen | damagedfragranceshipping | 5h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 97577103 | App crashes at checkout | Closed | Normal |  Alan Little | — | Kaela Friesen | bopisloyalty | 5h | ⊘Not fired | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 11284247 | Missing samples in order | Closed | Normal |  Ernesto Keeling | — |  Lily Raynor | shade-matchgift-cardinfluencer | 5h | ●Responded | 4/5 | — | — | Dec 22, 2025 | Dec 24, 2025 | |
| 35762646 | Foundation match help | Closed | High |  Tomasa Crooks | — | Chaz Renner | — | 4h | ●Responded | 4/5 | — | — | Dec 18, 2025 | Dec 24, 2025 | |
| 07708730 | Cancel subscription / Auto-replenish | Closed | High |  Hayley Runolfsdottir | — | Kaela Friesen | wholesale | 4h | ●Responded | 4/5 | — | — | Dec 21, 2025 | Dec 24, 2025 | |
| 60730336 | Klarna / Afterpay split issue | Closed | Normal |  Lester Sipes | — |  Ignatius Cummerata | loyalty | 4h | ⊘Not fired | — | — | — | Dec 20, 2025 | Dec 24, 2025 | |
| 68351741 | Birthday gift not received | Closed | Low |  Ms. Jeannette Heaney | — | Miss Amber Hintz Sr. | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 24, 2025 |
| 00775613 | Refund not received | Closed | Normal |  Hollie Wunsch | — | Steve O'Conner | bopis | 7d 4h | ⊘Not fired | — | — | — | Dec 11, 2025 | Dec 24, 2025 | |
| 79583645 | Wholesale order question | Closed | Normal |  Payton Crist | — | Chaz Renner | Chat | gift-cardinfluencer | 2d 3h | ●Responded | 2/5 | — | — | Dec 18, 2025 | Dec 24, 2025 |
| 87440059 | Allergic reaction concern | Closed | Normal |  Hailie Dooley | — |  Kip Schroeder IV | Chat | shade-matchfragrance | 3h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 24, 2025 |
| 45216074 | Klarna / Afterpay split issue | Closed | High |  Arthur Gutmann | — | Oscar O'Hara | samples | 2h | ●Responded | 10/11 | — | — | Dec 17, 2025 | Dec 24, 2025 | |
| 33144279 | Birthday gift not received | Closed | High |  Tevin Leannon | — | Ignatius Cummerata | Chat | shade-match | 2h | ●Responded | 4/11 | — | — | Dec 19, 2025 | Dec 24, 2025 |
| 97873624 | Birthday gift not received | Closed | Normal |  Ahmad Will | — | Dr. Mandy McLaughlin | Social | appdamagedvip | 2h | ⊘Not fired | — | — | — | Dec 22, 2025 | Dec 24, 2025 |
| 42705278 | Cancel subscription / Auto-replenish | Closed | Normal |  Willard Torphy PhD | — | Garth Dooley | shipping | 2h | ●Responded | 4/5 | — | — | Dec 23, 2025 | Dec 24, 2025 | |
| 71831471 | App crashes at checkout | Closed | Normal |  Destin Bauch | — | Kip Schroeder IV | Chat | wholesalereturns | 1h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 24, 2025 |
| 33473908 | Insider tier issue | Closed | Normal |  Evert Sawayn | — | Tommy Kuvalis | Chat | vipinfluencer | 1h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 24, 2025 |
| 52058666 | Where is my order? | Closed | Normal |  Clint Greenfelder | — | Lily Raynor | Phone | shipping | 1d | ⊘Not fired | — | — | — | Dec 18, 2025 | Dec 24, 2025 |
| 32705864 | Order arrived damaged | Closed | Low |  Phyllis Emard II | — |  Darryl Jacobi | gift-card | 20h | ●Responded | 10/11 | — | — | Dec 18, 2025 | Dec 24, 2025 | |
| 74652164 | BOPIS pickup not ready | Closed | Normal |  Daphnee Moen | — | Mr. Eliza Gerhold IV | — | 20h | ●Responded | 2/5 | — | — | Dec 17, 2025 | Dec 24, 2025 | |
| 50266197 | Influencer code not working | Closed | Normal |  Althea Jacobi V | — | Yazmin Jast | Chat | refunddamaged | 4d 19h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 24, 2025 |
| 08633702 | Wholesale order question | Closed | Normal |  Daniel Kovacek | — | Steve O'Conner | Chat | bopis | 17h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 24, 2025 |
| 70316573 | Address change after shipping | Closed | High |  Eldridge Feeney | — | Miss Amber Hintz Sr. | shade-matchbopis | 2d 16h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 24, 2025 | |
| 20753874 | App crashes at checkout | Closed | Normal |  Coralie Haag | — |  Amely Pacocha | — | 1d 16h | ⊘Not fired | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 28911319 | App login problem | Closed | Normal | Hailie Dooley | — | Garth Dooley | — | 7d 15h | ○Sent, no reply | — | — | — | Dec 11, 2025 | Dec 24, 2025 | |
| 73271638 | Loyalty points not posting | Closed | Normal |  Mrs. Juana Russel | — | Tommy Kuvalis | Chat | loyalty | 15h | ●Responded | 4/5 | — | — | Dec 16, 2025 | Dec 24, 2025 |