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Showing 5,351 - 5,400 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 09389256 | Where is my order? | Closed | Low |  Rodney Walker | — |  Mr. Lonie Hudson | Chat | — | 3d 14h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 24, 2025 |
| 36888083 | Birthday gift not received | Closed | High |  Florencio McCullough | — |  Tommy Kuvalis | loyalty | 2d 14h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 24, 2025 | |
| 06478209 | Insider tier issue | Closed | Normal |  Trever Durgan | — |  Miss Amber Hintz Sr. | Chat | damaged | 2d 14h | ●Responded | 1/5 | — | — | Dec 18, 2025 | Dec 24, 2025 |
| 30170693 | Price match request | Closed | Normal |  Curtis Bednar | — |  Vilma Gusikowski | Chat | fragrancebopis | 1d 12h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 24, 2025 |
| 87555199 | Restock alert for backorder | Closed | High |  Alisa Ward | — |  Oscar O'Hara | bopisfragrance | 1d 11h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 24, 2025 | |
| 96271776 | Allergic reaction concern | Closed | High |  Mrs. Glenda Dibbert | — |  Julie Hodkiewicz | gift-cardapp | 2d 10h | ●Responded | 3/5 | — | — | Dec 15, 2025 | Dec 24, 2025 | |
| 10551275 | Order arrived damaged | Closed | High |  Jason Kuhlman | — | Vilma Gusikowski | refundreturns | 9h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 23, 2025 | |
| 05421774 | Influencer code not working | Closed | Normal |  Skyla Hansen | Highland Apothecary Co | Tommy Kuvalis | Chat | — | 1d 9h | ●Responded | 4/5 | — | — | Dec 17, 2025 | Dec 23, 2025 |
| 98978103 | Item authenticity concern | Closed | High |  Rhea Klein | — |  Ignatius Cummerata | Chat | appvip | 8h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 23, 2025 |
| 53321708 | Item authenticity concern | Closed | High |  Tyra Konopelski DDS | — |  Chaz Renner | Chat | gift-cardrefund | 1d 8h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 23, 2025 |
| 32353635 | Wrong shade sent | Closed | Low |  Ms. Sally Pfeffer | — | Chaz Renner | — | 8h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 23, 2025 | |
| 53554592 | Return after 30-day window | Closed | Normal |  Darien Stiedemann | — | Vilma Gusikowski | Phone | fragranceapp | 6h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 23, 2025 |
| 01504914 | Birthday gift not received | Closed | Normal |  Rosendo Friesen | — |  Yazmin Jast | Chat | — | 6h | ●Responded | 5/5 | — | — | Dec 22, 2025 | Dec 23, 2025 |
| 72148936 | Store experience feedback | Closed | Normal |  Karley Keebler | — |  Steve O'Conner | Chat | returnsfragrance | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 23, 2025 |
| 59097016 | Lost package follow-up | Closed | Normal |  Nikko Cummerata | — |  Darryl Jacobi | — | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 23, 2025 | |
| 62179399 | Foundation match help | Closed | Low |  Geraldine Bahringer | — |  Garth Dooley | samples | 5h | ●Responded | 5/5 | — | — | Dec 17, 2025 | Dec 23, 2025 | |
| 18334980 | Wrong shade sent | Closed | Normal |  Harvey Reichert | — |  Mr. Skyla Trantow | Chat | refundbopis | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 23, 2025 |
| 23143862 | Return after 30-day window | Closed | Low |  Van O'Kon | — | Vilma Gusikowski | fragranceinfluencergift-card | 4h | ●Responded | 3/5 | — | — | Dec 18, 2025 | Dec 23, 2025 | |
| 73985740 | Missing samples in order | Closed | Normal |  Mr. Brendan Tillman | — |  Eula McKenzie | Chat | — | 4h | ●Responded | 2/5 | — | — | Dec 18, 2025 | Dec 23, 2025 |
| 79993048 | Missing samples in order | Closed | Normal |  Mike Reichel V | — |  Kip Schroeder IV | — | 3h | ●Responded | 10/11 | — | — | Dec 22, 2025 | Dec 23, 2025 | |
| 73097424 | Store experience feedback | Closed | Normal |  Evangeline Pollich-Conn | — | Ignatius Cummerata | apployalty | 3h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 23, 2025 | |
| 73777392 | Insider tier issue | Closed | Normal |  Hayley Runolfsdottir | — |  Kaela Friesen | Social | shade-matchrefund | 3h | ⊘Not fired | — | — | — | Dec 20, 2025 | Dec 23, 2025 |
| 91426394 | Missing items in shipment | Closed | Normal |  Yolanda Klocko | — |  Mr. Eliza Gerhold IV | Chat | vip | 2h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 23, 2025 |
| 34736386 | Missing items in shipment | Closed | High |  Lorraine Kunze | — | Kip Schroeder IV | shippingloyaltyapp | 2h | ●Responded | 5/5 | — | — | Dec 19, 2025 | Dec 23, 2025 | |
| 63525059 | App login problem | Closed | Normal |  Oliver Dibbert | — |  Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 23, 2025 | |
| 07842206 | Where is my order? | Closed | Normal |  Dr. Adan Bartell | — | Miss Amber Hintz Sr. | Chat | bopisgift-card | 1h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 23, 2025 |
| 59355158 | Store experience feedback | Closed | Normal |  Lura Yost V | — |  Dr. Mandy McLaughlin | gift-cardsamplesloyalty | 1h | ⊘Not fired | — | — | — | Dec 18, 2025 | Dec 23, 2025 | |
| 57131694 | Missing items in shipment | Closed | Normal |  Zoie Kuhic | — |  Leonard Waters-Howell | returns | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 23, 2025 | |
| 99469161 | Cancel order request | Closed | Normal |  Glen Schultz | — | Oscar O'Hara | influencerwholesalesamples | 1h | ⊘Not fired | — | — | — | Dec 16, 2025 | Dec 23, 2025 | |
| 03949202 | Refund not received | Closed | Low |  Tara Bogan | — | Oscar O'Hara | — | 19h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 23, 2025 | |
| 79445059 | Cancel order request | Closed | Normal |  Edwin Hammes | — | Mr. Eliza Gerhold IV | Chat | — | 9d 18h | ○Sent, no reply | — | — | — | Dec 9, 2025 | Dec 23, 2025 |
| 87987122 | BOPIS order cancelled at store | Closed | High |  Marlene Feeney | — | Garth Dooley | Chat | vip | 15h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 23, 2025 |
| 03193608 | Lost package follow-up | Closed | Low |  Gilbert Rau | — | Eula McKenzie | — | 14h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 23, 2025 | |
| 23026722 | Shipping cost question | Closed | High |  Terrence Baumbach | — | Miss Amber Hintz Sr. | loyaltyappgift-card | 13h | ●Responded | 7/11 | — | — | Dec 20, 2025 | Dec 23, 2025 | |
| 53260982 | Refund not received | Closed | Normal |  Carrie Koelpin | — | Oscar O'Hara | Phone | damagedgift-card | 4d 13h | ●Responded | 7/11 | — | — | Dec 11, 2025 | Dec 23, 2025 |
| 75510571 | Address change after shipping | Closed | Normal | Trever Durgan | — | Miss Amber Hintz Sr. | wholesale | 1d 13h | ●Responded | 4/11 | — | — | Dec 20, 2025 | Dec 23, 2025 | |
| 85751644 | Insider tier issue | Closed | High |  Mrs. Chelsea Grant | — | Mr. Lonie Hudson | Chat | — | 12h | ●Responded | 5/5 | — | — | Dec 16, 2025 | Dec 23, 2025 |
| 96047590 | Allergic reaction concern | Closed | Low |  Imani Schmidt II | — | Mr. Lonie Hudson | shippingshade-matchfragrance | 11h | ●Responded | 5/5 | — | — | Dec 16, 2025 | Dec 23, 2025 | |
| 44861883 | Question about product ingredients | Closed | Normal |  Doris Dickinson | — | Ignatius Cummerata | wholesaleappvip | 9d 7h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 22, 2025 | |
| 32174144 | Where is my order? | Closed | Urgent |  Osvaldo Roberts | — |  Jacklyn Dare | damaged | 7h | ○Sent, no reply | — | — | — | Dec 19, 2025 | Dec 22, 2025 | |
| 47349073 | App crashes at checkout | Closed | Normal |  Sam Tillman | — | Garth Dooley | Chat | refund | 6h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 22, 2025 |
| 74526658 | App crashes at checkout | Closed | Normal |  Titus King IV | — | Steve O'Conner | refundfragrancevip | 6h | ●Responded | 4/5 | — | — | Dec 20, 2025 | Dec 22, 2025 | |
| 79318282 | BOPIS pickup not ready | Closed | Normal |  Dr. Nona Willms | — | Miss Amber Hintz Sr. | Social | fragrance | 4h | ⊘Not fired | — | — | — | Dec 18, 2025 | Dec 22, 2025 |
| 37392625 | Wrong shade sent | Closed | Normal |  Rickey Wilkinson | — | Oscar O'Hara | gift-cardsamplesshipping | 4h | ●Responded | 3/5 | — | — | Dec 16, 2025 | Dec 22, 2025 | |
| 77425604 | Allergic reaction concern | Closed | Normal |  Felicia Reinger | Silver Lake Studios | Mr. Lonie Hudson | shippingloyaltyinfluencer | 4h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 22, 2025 | |
| 70829761 | Gift card balance question | Closed | Normal |  Charlene Towne | — | Kip Schroeder IV | — | 3h | ●Responded | 5/5 | — | — | Dec 16, 2025 | Dec 22, 2025 | |
| 89638546 | Cancel subscription / Auto-replenish | Closed | Normal |  Juana Cruickshank | — | Leonard Waters-Howell | vipshade-match | 3h | ⊘Not fired | — | — | — | Dec 17, 2025 | Dec 22, 2025 | |
| 34932051 | Question about product ingredients | Closed | Normal | Skyla Hansen | Highland Apothecary Co |  Amely Pacocha | Chat | — | 2h | ○Sent, no reply | — | — | — | Dec 21, 2025 | Dec 22, 2025 |
| 16390556 | Lost package follow-up | Closed | Normal |  Mrs. Easter Jakubowski Jr. | — | Darryl Jacobi | — | 2h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 22, 2025 | |
| 53121109 | App login problem | Closed | Normal |  Ms. August Greenfelder | — | Darryl Jacobi | wholesale | 2h | ●Responded | 5/5 | — | — | Dec 18, 2025 | Dec 22, 2025 |