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Showing 6,251 - 6,300 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 57741389 | Klarna / Afterpay split issue | Closed | Normal |  Clinton Wolf | — |  Vilma Gusikowski | shade-match | 20h | ⊘Not fired | — | — | — | Nov 22, 2025 | Nov 28, 2025 | |
| 57917593 | Allergic reaction concern | Closed | Normal |  Willis Yundt | — |  Chaz Renner | Chat | damaged | 19h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 28, 2025 |
| 05253708 | Question about product ingredients | Closed | High |  Frederique Huels | — |  Steve O'Conner | Chat | shippingwholesaleloyalty | 18h | ●Responded | 7/11 | — | — | Nov 20, 2025 | Nov 28, 2025 |
| 05226941 | Price match request | Closed | Urgent |  Delfina Howell DVM | — |  Lily Raynor | Chat | damagedinfluencerloyalty | 17h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 28, 2025 |
| 47823638 | Gift card balance question | Closed | Normal |  Mack Boyer | — |  Darryl Jacobi | damaged | 16h | ●Responded | 4/5 | — | — | Nov 20, 2025 | Nov 28, 2025 | |
| 27607704 | Question about product ingredients | Closed | Normal |  Dr. George Cummings | — |  Julie Hodkiewicz | Chat | bopiswholesale | 15h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 28, 2025 |
| 17472731 | Insider tier issue | Closed | Low |  Maya Bernhard | — |  Mr. Cade Senger | Chat | fragrancegift-card | 12h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 28, 2025 |
| 53466144 | Lost package follow-up | Closed | Low |  Arthur Gutmann | — |  Oscar O'Hara | damaged | 12h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 28, 2025 | |
| 83938646 | Where is my order? | Closed | Normal |  Helga Wiza V | — | Mr. Cade Senger | bopisinfluencershipping | 6h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 27, 2025 | |
| 06440219 | Shipping cost question | Closed | Low |  Theodore Jones | Aurora Hotels Group |  Kaela Friesen | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 03186755 | Item authenticity concern | Closed | Normal |  Fredrick Mills | — |  Mr. Skyla Trantow | samplesshade-match | 6h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 27, 2025 | |
| 24952699 | Discount code not working | Closed | Normal |  Ron Jakubowski DVM | — |  Garth Dooley | Chat | damagedinfluencerfragrance | 6h | ⊘Not fired | — | — | — | Nov 21, 2025 | Nov 27, 2025 |
| 12949087 | Discount code not working | Closed | Normal |  Leona Kassulke | — |  Dr. Mandy McLaughlin | Chat | returns | 6h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 27, 2025 |
| 90305204 | Item authenticity concern | Closed | Low |  Wm Kub | — |  Miss Amber Hintz Sr. | Phone | samplesvipdamaged | 6h | ⊘Not fired | — | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 98976268 | Cancel subscription / Auto-replenish | Closed | Normal |  Florencio Towne | Verde Concierge | Vilma Gusikowski | refundgift-card | 6h | ●Responded | 5/5 | — | — | Nov 26, 2025 | Nov 27, 2025 | |
| 91594496 | Cancel subscription / Auto-replenish | Closed | Normal |  Marlen Pacocha | — |  Yazmin Jast | Chat | wholesalereturnsvip | 5h | ●Responded | 5/5 | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 43276194 | Loyalty points not posting | Closed | Normal |  Skylar Cassin | — |  Eula McKenzie | Social | gift-card | 3h | ⊘Not fired | — | — | — | Nov 21, 2025 | Nov 27, 2025 |
| 48732100 | App crashes at checkout | Closed | Normal |  Sherman Gleason | — | Oscar O'Hara | Phone | gift-cardfragrance | 3h | ●Responded | 5/5 | — | — | Nov 20, 2025 | Nov 27, 2025 |
| 59133528 | Shipping cost question | Closed | Normal |  Marlene King | — |  Tommy Kuvalis | Chat | loyaltysamplesapp | 3h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 27, 2025 |
| 84912338 | Item authenticity concern | Closed | Normal |  Toby Gerhold | — | Oscar O'Hara | loyalty | 1d 3h | ⊘Not fired | — | — | — | Nov 20, 2025 | Nov 27, 2025 | |
| 65267521 | Address change after shipping | Closed | Low |  Damien Stehr | — | Chaz Renner | Phone | samplesinfluencer | 3h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 27, 2025 |
| 23865843 | Klarna / Afterpay split issue | Closed | Normal |  Derek Lynch | — |  Faith Hilll | vipgift-cardshipping | 3h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 27, 2025 | |
| 05202438 | Restock alert for backorder | Closed | Normal |  Jenna Boyer-Ankunding | — |  Mr. Lonie Hudson | Chat | fragrancewholesale | 3h | ●Responded | 3/5 | — | — | Nov 21, 2025 | Nov 27, 2025 |
| 80997795 | Item authenticity concern | Closed | High |  Mattie Bahringer | — | Tommy Kuvalis | bopisdamaged | 2h | ○Sent, no reply | — | — | — | Nov 26, 2025 | Nov 27, 2025 | |
| 63901068 | Foundation match help | Closed | Normal |  Rodney Mills III | — | Chaz Renner | loyalty | 2h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 27, 2025 | |
| 77382233 | BOPIS pickup not ready | Closed | Normal |  Mr. Ottilie Witting | — | Darryl Jacobi | Chat | wholesalefragranceloyalty | 2h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 27, 2025 |
| 10326606 | Item authenticity concern | Closed | High |  Alexie Hansen | — |  Mr. Eliza Gerhold IV | Chat | shippingsamples | 1h | ●Responded | 4/5 | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 03404153 | BOPIS order cancelled at store | Closed | Normal |  Alvena Hartmann | — | Faith Hilll | Chat | shippingappshade-match | 3d | ●Responded | 4/5 | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 70748207 | Restock alert for backorder | Closed | High |  Tara Bogan | — | Vilma Gusikowski | Chat | — | 1d 22h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 27, 2025 |
| 81415042 | Question about product ingredients | Closed | Normal |  Myra Hilll | — | Tommy Kuvalis | Phone | shade-matchshipping | 2d 22h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 29240658 | Item authenticity concern | Closed | Normal |  Ansel Russel | — |  Amely Pacocha | fragranceinfluencer | 20h | ●Responded | 10/11 | — | — | Nov 21, 2025 | Nov 27, 2025 | |
| 55166906 | Cancel order request | Closed | Normal |  Hugh Schroeder | — | Steve O'Conner | Chat | loyaltydamaged | 1d 19h | ●Responded | 1/5 | — | — | Nov 20, 2025 | Nov 27, 2025 |
| 58818655 | Missing items in shipment | Closed | Normal |  Adam Erdman | — | Steve O'Conner | — | 18h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Nov 27, 2025 | |
| 75257055 | Missing items in shipment | Closed | Normal |  Brando Reilly | — |  Jacklyn Dare | — | 2d 18h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 27, 2025 | |
| 59328557 | Influencer code not working | Closed | Normal | Theodore Jones | Aurora Hotels Group | Chaz Renner | — | 18h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 27, 2025 | |
| 69354205 | Loyalty points not posting | Closed | Normal |  Salvador Roberts | — | Mr. Lonie Hudson | — | 15h | ●Responded | 3/5 | — | — | Nov 20, 2025 | Nov 27, 2025 | |
| 16707731 | Lost package follow-up | Closed | Normal |  Tasha Yundt | — | Garth Dooley | Phone | returns | 2d 14h | ○Sent, no reply | — | — | — | Nov 17, 2025 | Nov 27, 2025 |
| 88210921 | Refund not received | Closed | Normal |  Lori Ruecker | — | Tommy Kuvalis | Chat | wholesale | 13h | ○Sent, no reply | — | — | — | Nov 22, 2025 | Nov 27, 2025 |
| 88404173 | Order arrived damaged | Closed | Normal |  Ernie West | — | Jacklyn Dare | Chat | — | 13h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 27, 2025 |
| 95895985 | Pro discount enrollment | Closed | Low |  Herman Walsh | — | Dr. Mandy McLaughlin | — | 13h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 27, 2025 | |
| 36233212 | Birthday gift not received | Closed | Normal |  Mr. Clovis Schmidt | — | Faith Hilll | bopisrefund | 1d 13h | ○Sent, no reply | — | — | — | Nov 19, 2025 | Nov 27, 2025 | |
| 28367177 | Store experience feedback | Closed | Low |  Phyllis Bartell | — | Dr. Mandy McLaughlin | gift-cardbopis | 2d 12h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 27, 2025 | |
| 25770201 | Loyalty points not posting | Closed | Normal |  Lera Reichel DVM | — | Mr. Cade Senger | fragrance | 10h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 27, 2025 | |
| 94727648 | Cancel subscription / Auto-replenish | Closed | High |  Paul Durgan | — |  Leonard Waters-Howell | gift-cardwholesalereturns | 9h | ●Responded | 1/5 | — | — | Nov 20, 2025 | Nov 26, 2025 | |
| 43685021 | Cancel order request | Closed | Urgent |  Nathaniel Pagac | — | Chaz Renner | — | 8h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 26, 2025 | |
| 00509310 | Allergic reaction concern | Closed | Normal |  Amos Mills | — | Miss Amber Hintz Sr. | wholesalesamples | 6h | ●Responded | 4/5 | — | — | Nov 20, 2025 | Nov 26, 2025 | |
| 85014339 | Insider tier issue | Closed | Normal |  Rick Sawayn | — | Miss Amber Hintz Sr. | gift-cardshade-matchreturns | 6h | ●Responded | 4/5 | — | — | Nov 25, 2025 | Nov 26, 2025 | |
| 24739913 | Gift card balance question | Closed | Normal |  Grayce Ziemann | North Star Retreats | Jacklyn Dare | Chat | loyaltyfragranceinfluencer | 1d 6h | ○Sent, no reply | — | — | — | Nov 21, 2025 | Nov 26, 2025 |
| 95447370 | Insider tier issue | Closed | Normal |  Dalton Stiedemann | — | Oscar O'Hara | damagedbopis | 5h | ○Sent, no reply | — | — | — | Nov 24, 2025 | Nov 26, 2025 | |
| 84141302 | Question about product ingredients | Closed | Normal |  Dr. Doreen Rogahn | — | Dr. Mandy McLaughlin | — | 5h | ●Responded | 4/5 | — | — | Nov 20, 2025 | Nov 26, 2025 |