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Showing 6,701 - 6,750 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 06311706 | Pro discount enrollment | Closed | High |  Wilfred Fay | — |  Miss Amber Hintz Sr. | Social | returnsappshade-match | 4h | ⊘Not fired | — | — | — | Nov 10, 2025 | Nov 14, 2025 |
| 51161982 | Address change after shipping | Closed | High |  Chad Little | — |  Amely Pacocha | Chat | vipgift-card | 3h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 14, 2025 |
| 18169447 | Lost package follow-up | Closed | Normal |  Devonte Nolan Sr. | — |  Eula McKenzie | Phone | gift-cardwholesaledamaged | 3h | ⊘Not fired | — | — | — | Nov 13, 2025 | Nov 14, 2025 |
| 14129179 | Missing samples in order | Closed | Normal |  Daniel Kovacek | — |  Chaz Renner | Phone | returnsapp | 3h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 14, 2025 |
| 42958469 | Shipping cost question | Closed | High |  Maude Bogan | — | Eula McKenzie | — | 3h | ●Responded | 2/5 | — | — | Nov 12, 2025 | Nov 14, 2025 | |
| 28942253 | Insider tier issue | Closed | High |  Althea Jacobi V | — | Amely Pacocha | damagedvip | 3h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 14, 2025 | |
| 70386959 | Gift card balance question | Closed | Low |  Anita Littel | — |  Faith Hilll | Phone | refund | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 14, 2025 |
| 00440215 | Wholesale order question | Closed | Low |  Hans Jones | — |  Mr. Eliza Gerhold IV | wholesale | 2h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 14, 2025 | |
| 58881148 | Wholesale order question | Closed | Normal |  Clovis Braun I | — | Mr. Eliza Gerhold IV | appwholesaleshade-match | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 14, 2025 | |
| 47199780 | Refund not received | Closed | Normal |  Britney Kilback-Bartell | — |  Kip Schroeder IV | loyalty | 1h | ●Responded | 5/5 | — | — | Nov 13, 2025 | Nov 14, 2025 | |
| 74072422 | Cancel subscription / Auto-replenish | Closed | Normal |  Davin Schaden | Modern Mercantile |  Mr. Skyla Trantow | — | 1h | ○Sent, no reply | — | — | — | Nov 8, 2025 | Nov 14, 2025 | |
| 42992169 | Item authenticity concern | Closed | Normal |  Dr. Marjory Gislason | — |  Leonard Waters-Howell | Phone | bopisreturnsvip | 1h | ●Responded | 5/5 | — | — | Nov 11, 2025 | Nov 14, 2025 |
| 13496970 | Address change after shipping | Closed | Low |  Terrence Baumbach | — | Mr. Skyla Trantow | fragranceshippinginfluencer | 1d | ●Responded | 5/5 | — | — | Nov 11, 2025 | Nov 14, 2025 | |
| 14379318 | Question about product ingredients | Closed | Normal |  Dennis O'Reilly | — | Mr. Skyla Trantow | app | 22h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 14, 2025 | |
| 98554997 | Missing samples in order | Closed | Normal |  Estefania Donnelly | — | Mr. Skyla Trantow | Chat | — | 20h | ●Responded | 7/11 | — | — | Nov 9, 2025 | Nov 14, 2025 |
| 74959846 | Where is my order? | Closed | Normal |  Laurie Pagac | — |  Ignatius Cummerata | Chat | — | 9d 19h | ○Sent, no reply | — | — | — | Oct 28, 2025 | Nov 14, 2025 |
| 55920394 | Birthday gift not received | Closed | Low |  Maddison Douglas | — | Ignatius Cummerata | Social | bopisloyalty | 1d 19h | ⊘Not fired | — | — | — | Nov 5, 2025 | Nov 14, 2025 |
| 95177543 | Store experience feedback | Closed | Normal |  Kamren Schneider Sr. | — |  Kaela Friesen | damagedbopisvip | 1d 13h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 14, 2025 | |
| 80413817 | Item authenticity concern | Closed | Normal |  Ms. Lila Champlin | Verde Concierge | Chaz Renner | Chat | damagedrefund | 11h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 14, 2025 |
| 44906546 | BOPIS pickup not ready | Closed | Normal |  Mr. Alonzo Effertz | — | Mr. Eliza Gerhold IV | Social | bopis | 8d 11h | ⊘Not fired | — | — | — | Oct 31, 2025 | Nov 14, 2025 |
| 91337239 | Item authenticity concern | Closed | Normal |  Ray Armstrong | — | Mr. Skyla Trantow | fragrancebopis | 1d 11h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 14, 2025 | |
| 05962750 | Store experience feedback | Closed | Normal |  Rolando Hodkiewicz | Crown Department Stores |  Vilma Gusikowski | Phone | influencerappwholesale | 2d 11h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 14, 2025 |
| 64994457 | Insider tier issue | Closed | Normal |  Cory Hills MD | — |  Katrina Johns | Chat | — | 3d 9h | ●Responded | 3/5 | — | — | Nov 9, 2025 | Nov 13, 2025 |
| 26906702 | Pro discount enrollment | Closed | High |  Clark Gulgowski-Altenwerth | — |  Dr. Mandy McLaughlin | fragrance | 9h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 | |
| 07995856 | App crashes at checkout | Closed | Normal |  Haskell Barrows | — |  Oscar O'Hara | shippingapp | 9h | ●Responded | 3/5 | — | — | Nov 7, 2025 | Nov 13, 2025 | |
| 34792582 | Where is my order? | Closed | Low |  Leona Kassulke | — | Eula McKenzie | — | 8h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 | |
| 99394789 | Price match request | Closed | Low |  Mariah Toy | — | Dr. Mandy McLaughlin | shade-matchbopis | 7h | ●Responded | 5/5 | — | — | Nov 10, 2025 | Nov 13, 2025 | |
| 07848834 | Influencer code not working | Closed | Normal |  Kathryn Bogisich | — | Eula McKenzie | damaged | 7h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 13, 2025 | |
| 68098891 | Missing samples in order | Closed | Normal |  Kenneth O'Reilly | — | Kip Schroeder IV | Chat | shippingapp | 7h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 13, 2025 |
| 83981344 | Restock alert for backorder | Closed | Low |  Nannie Fay DDS | — | Faith Hilll | returnsrefund | 2d 6h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 | |
| 38175445 | Klarna / Afterpay split issue | Closed | Normal |  Braden Hodkiewicz | — |  Julie Hodkiewicz | returnsinfluencerdamaged | 6h | ●Responded | 4/5 | — | — | Nov 10, 2025 | Nov 13, 2025 | |
| 46418047 | Gift card balance question | Closed | Low |  Mr. Ottilie Witting | — | Dr. Mandy McLaughlin | samplesshade-match | 6h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 13, 2025 | |
| 98036898 | Price match request | Closed | Normal |  Alfred Hahn-Terry | — |  Darryl Jacobi | — | 6h | ⊘Not fired | — | — | — | Nov 9, 2025 | Nov 13, 2025 | |
| 48982556 | BOPIS order cancelled at store | Closed | Normal |  Wendell Donnelly MD | — |  Jacklyn Dare | Chat | vipwholesale | 6h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 58082546 | Address change after shipping | Closed | Low |  Sheri McClure | — |  Mr. Cade Senger | gift-card | 6h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 13, 2025 | |
| 98669657 | Wholesale order question | Closed | Normal |  Lionel Hagenes III | — |  Mr. Lonie Hudson | Social | shippingreturnsdamaged | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | Nov 13, 2025 |
| 30413308 | BOPIS order cancelled at store | Closed | Normal |  Delores Shanahan | — | Miss Amber Hintz Sr. | — | 6h | ⊘Not fired | — | — | — | Nov 12, 2025 | Nov 13, 2025 | |
| 72986716 | App crashes at checkout | Closed | Normal |  Hayley Runolfsdottir | — | Chaz Renner | Chat | damagedshade-matchinfluencer | 5h | ●Responded | 5/5 | — | — | Nov 10, 2025 | Nov 13, 2025 |
| 06985485 | BOPIS pickup not ready | Closed | Normal |  Loren Casper | — | Julie Hodkiewicz | Phone | shade-matchsamplesvip | 5h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 13748493 | Klarna / Afterpay split issue | Closed | Normal |  Jimmie Klein | — | Oscar O'Hara | — | 4h | ●Responded | 10/11 | — | — | Nov 12, 2025 | Nov 13, 2025 | |
| 14302769 | Restock alert for backorder | Closed | High |  Oliver Dibbert | — | Vilma Gusikowski | Phone | vipfragrance | 4h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 95295739 | Loyalty points not posting | Closed | Normal |  Gretchen Wehner | — | Kip Schroeder IV | damagedshade-matchgift-card | 4h | ⊘Not fired | — | — | — | Nov 12, 2025 | Nov 13, 2025 | |
| 88915792 | Shipping cost question | Closed | Normal |  Aglae McLaughlin | Beacon Hospitality | Kip Schroeder IV | Phone | — | 3h | ⊘Not fired | — | — | — | Nov 10, 2025 | Nov 13, 2025 |
| 29044734 | Refund not received | Closed | Normal |  Aurelie Wilderman III | — |  Tommy Kuvalis | Phone | app | 3h | ●Responded | 5/5 | — | — | Nov 10, 2025 | Nov 13, 2025 |
| 29195124 | Cancel order request | Closed | Low |  Larry Schaefer V | — | Ignatius Cummerata | Chat | influencergift-cardapp | 2d 3h | ●Responded | 9/11 | — | — | Nov 6, 2025 | Nov 13, 2025 |
| 28429736 | Influencer code not working | Closed | Normal |  Roy D'Amore | — | Julie Hodkiewicz | — | 2h | ●Responded | 5/5 | — | — | Nov 11, 2025 | Nov 13, 2025 | |
| 67672096 | Refund not received | Closed | Normal |  Garry Stiedemann | — | Ignatius Cummerata | Chat | shippingfragrance | 2h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 13, 2025 |
| 31363014 | Insider tier issue | Closed | Normal |  Frederique Huels | — | Leonard Waters-Howell | Chat | — | 2h | ●Responded | 10/11 | — | — | Nov 9, 2025 | Nov 13, 2025 |
| 83886609 | Order arrived damaged | Closed | Normal |  Naomi Pacocha | — | Mr. Cade Senger | Chat | loyaltydamagedgift-card | 1h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 83162378 | BOPIS pickup not ready | Closed | Normal |  Tara DuBuque | — | Vilma Gusikowski | Chat | shade-matchappvip | 1h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 13, 2025 |