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83984991Wholesale order questionClosedNormalJamel Hansen—Miss Amber Hintz Sr.Email
fragranceshipping
2d 19h○Sent, no reply———Nov 10, 2025Nov 16, 2025
54098192Store experience feedbackClosedNormalEd Treutel-Boyer—Tommy KuvalisChat
shippingrefunddamaged
19h○Sent, no reply———Nov 13, 2025Nov 16, 2025
15804405App crashes at checkoutClosedNormalWm Durgan—Mr. Cade SengerPhone
returnsshippingvip
15h○Sent, no reply———Nov 14, 2025Nov 16, 2025
28191854BOPIS pickup not readyClosedNormalRosemary Lesch-Block—Tommy KuvalisEmail
gift-carddamaged
1d 14h○Sent, no reply———Nov 11, 2025Nov 16, 2025
10227041App login problemClosedNormalMs. Alexandra Toy—Leonard Waters-HowellEmail
gift-cardvipshade-match
12h●Responded4/5——Nov 12, 2025Nov 16, 2025
14875194Cancel subscription / Auto-replenishClosedNormalNathaniel Quigley-Ziemann—Darryl JacobiEmail
refunddamagedbopis
1d 12h●Responded3/5——Nov 11, 2025Nov 16, 2025
76357184Missing items in shipmentClosedNormalJenna Grant—Ignatius CummerataChat
vip
11h○Sent, no reply———Nov 10, 2025Nov 16, 2025
68913426BOPIS pickup not readyClosedNormalOliver Dibbert—Mr. Eliza Gerhold IVEmail—9h●Responded4/5——Nov 11, 2025Nov 15, 2025
40905869Cancel subscription / Auto-replenishClosedNormalCecilia HilllQuartz GiftingMr. Cade SengerEmail
fragrance
1d 8h●Responded4/5——Nov 12, 2025Nov 15, 2025
92479993Shipping cost questionClosedNormalAhmad Will—Yazmin JastChat
wholesalerefund
6h○Sent, no reply———Nov 10, 2025Nov 15, 2025
99963847Gift card balance questionClosedNormalTyreek D'Amore—Mr. Lonie HudsonChat
bopisfragrance
6h●Responded9/11——Nov 14, 2025Nov 15, 2025
72636926Klarna / Afterpay split issueClosedHighWm Kub—Mr. Cade SengerChat
app
6h●Responded5/5——Nov 10, 2025Nov 15, 2025
99173928Wholesale order questionClosedNormalDavin SchadenModern MercantileMr. Eliza Gerhold IVEmail
refundsamples
6h○Sent, no reply———Nov 14, 2025Nov 15, 2025
28000844Store experience feedbackClosedNormalBerneice Heller—Jacklyn DareEmail
fragrance
2d 5h○Sent, no reply———Nov 10, 2025Nov 15, 2025
22591973Cancel order requestClosedHighTressie Cassin-Muller—Garth DooleyChat
samplesshippingapp
5h○Sent, no reply———Nov 14, 2025Nov 15, 2025
39959916Foundation match helpClosedNormalFredrick Franey—Jacklyn DareEmail
returnsvip
5h●Responded4/5——Nov 12, 2025Nov 15, 2025
98810731Insider tier issueClosedNormalJordan Harber-Padberg—Faith HilllChat
returns
4h○Sent, no reply———Nov 13, 2025Nov 15, 2025
20885236Item authenticity concernClosedNormalLudwig Cruickshank—Mr. Eliza Gerhold IVEmail
samplesreturnsdamaged
1d 4h●Responded9/11——Nov 7, 2025Nov 15, 2025
54697606Where is my order?ClosedNormalPayton Padberg—Kip Schroeder IVEmail
wholesaleloyaltyapp
3h○Sent, no reply———Nov 13, 2025Nov 15, 2025
45492529Birthday gift not receivedClosedNormalNicolas Rau Sr.—Mr. Eliza Gerhold IVEmail
appbopisfragrance
3h●Responded5/5——Nov 13, 2025Nov 15, 2025
76306896App login problemClosedNormalJohann West—Mr. Lonie HudsonSocial
appbopisvip
3h⊘Not fired———Nov 14, 2025Nov 15, 2025
76039317Pro discount enrollmentClosedHighHugo Hintz—Mr. Eliza Gerhold IVEmail
fragrancedamaged
2h○Sent, no reply———Nov 8, 2025Nov 15, 2025
49430199Missing items in shipmentClosedNormalAshley O'Keefe—Yazmin JastChat
influencerfragrance
2h○Sent, no reply———Nov 10, 2025Nov 15, 2025
16525292Address change after shippingClosedLowGilberto Kautzer—Mr. Lonie HudsonSocial—1h⊘Not fired———Nov 14, 2025Nov 15, 2025
95243645Item authenticity concernClosedNormalDr. Clayton Reinger—Mr. Skyla TrantowChat
loyaltysamplesgift-card
2d 1h●Responded9/11——Nov 7, 2025Nov 15, 2025
67379723Cancel order requestClosedLowBen McDermott—Oscar O'HaraEmail
loyaltygift-card
1h○Sent, no reply———Nov 12, 2025Nov 15, 2025
16744502Allergic reaction concernClosedNormalDr. Ervin Crooks—Miss Amber Hintz Sr.Chat—1h○Sent, no reply———Nov 10, 2025Nov 15, 2025
49674175BOPIS order cancelled at storeClosedLowMarcelo Zemlak—Yazmin JastEmail
refund
1d○Sent, no reply———Nov 7, 2025Nov 15, 2025
08450306Item authenticity concernClosedNormalCaleb Cronin—Ignatius CummerataEmail—23h○Sent, no reply———Nov 7, 2025Nov 15, 2025
34565755BOPIS order cancelled at storeClosedNormalCarrie Daugherty Jr.—Darryl JacobiChat
influencerbopisloyalty
1d 22h○Sent, no reply———Nov 8, 2025Nov 15, 2025
85328181Insider tier issueClosedNormalStella Koch—Eula McKenzieEmail
samplesgift-card
22h○Sent, no reply———Nov 10, 2025Nov 15, 2025
89888778Gift card balance questionClosedNormalTimothy Jakubowski—Jacklyn DareEmail
refundloyaltyinfluencer
2d 21h○Sent, no reply———Nov 10, 2025Nov 15, 2025
49774682Foundation match helpClosedHighKaleigh Roob—Mr. Lonie HudsonEmail—19h○Sent, no reply———Nov 12, 2025Nov 15, 2025
53017037Order arrived damagedClosedNormalMargaret Jakubowski DDS—Kip Schroeder IVEmail—18h●Responded9/11——Nov 7, 2025Nov 15, 2025
98795722Wholesale order questionClosedNormalLesly Watsica—Darryl JacobiChat
samples
1d 17h○Sent, no reply———Nov 6, 2025Nov 15, 2025
44362334Wrong shade sentClosedNormalEugene Reichert II—Faith HilllChat—17h○Sent, no reply———Nov 11, 2025Nov 15, 2025
65493860BOPIS pickup not readyClosedNormalGianni Hegmann—Oscar O'HaraEmail
influencer
13h●Responded2/5——Nov 8, 2025Nov 15, 2025
31381868Wrong shade sentClosedLowGlen Flatley—Amely PacochaChat
damaged
2d 13h○Sent, no reply———Nov 10, 2025Nov 15, 2025
47201033Allergic reaction concernClosedLowHudson Tromp—Mr. Eliza Gerhold IVEmail
samplesbopisfragrance
2d 12h○Sent, no reply———Nov 10, 2025Nov 15, 2025
27460748Price match requestClosedNormalWilson Osinski—Oscar O'HaraChat
bopissamples
11h○Sent, no reply———Nov 12, 2025Nov 15, 2025
09005055Foundation match helpClosedUrgentBlaze Greenfelder—Dr. Mandy McLaughlinPhone
returnsbopisloyalty
10h○Sent, no reply———Nov 8, 2025Nov 15, 2025
07876916Wholesale order questionClosedNormalSusan Becker—Garth DooleyChat
shipping
10h●Responded2/5——Nov 9, 2025Nov 15, 2025
90352548Restock alert for backorderClosedNormalMiss Nettie Muller—Leonard Waters-HowellPhone
shippingwholesale
7h●Responded5/5——Nov 7, 2025Nov 14, 2025
24730663Klarna / Afterpay split issueClosedHighAlan Weissnat—Steve O'ConnerChat
wholesaledamaged
6h⊘Not fired———Nov 8, 2025Nov 14, 2025
42996718Price match requestClosedNormalNadine Gleason—Mr. Cade SengerChat
bopisrefundfragrance
6h●Responded10/11——Nov 8, 2025Nov 14, 2025
36315070Refund not receivedClosedNormalGarry Muller DVM—Mr. Cade SengerChat
shade-match
6h●Responded5/5——Nov 7, 2025Nov 14, 2025
95388499App crashes at checkoutClosedNormalRory Blanda—Eula McKenzieEmail
influencer
5h○Sent, no reply———Nov 8, 2025Nov 14, 2025
46173147Gift card balance questionClosedNormalDoris Dickinson—Lily RaynorPhone
shade-matchsamplesgift-card
5h○Sent, no reply———Nov 7, 2025Nov 14, 2025
45223464Lost package follow-upClosedNormalForrest Considine-Conroy—Steve O'ConnerEmail
returnsapprefund
5h○Sent, no reply———Nov 8, 2025Nov 14, 2025
05278826Wrong shade sentClosedNormalShelia Franecki—Darryl JacobiEmail
gift-card
5h○Sent, no reply———Nov 11, 2025Nov 14, 2025
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