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Showing 6,751 - 6,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 74021316 | App crashes at checkout | Closed | Low |  Harry Lynch DDS | — |  Jacklyn Dare | returns | 1h | ●Responded | 2/5 | — | — | Nov 7, 2025 | Nov 13, 2025 | |
| 91830197 | Question about product ingredients | Closed | Low |  Mrs. Chelsea Grant | — |  Oscar O'Hara | Social | — | 1h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 59805874 | Wrong shade sent | Closed | Low |  Haleigh Kling | — |  Steve O'Conner | Chat | shippingreturnsdamaged | 6d 1h | ●Responded | 1/5 | — | — | Nov 1, 2025 | Nov 13, 2025 |
| 32896450 | Item authenticity concern | Closed | Normal |  Ellie Gulgowski | — |  Eula McKenzie | samplesapp | 1h | ●Responded | 4/5 | — | — | Nov 8, 2025 | Nov 13, 2025 | |
| 58401296 | Missing items in shipment | Closed | Normal |  Dr. Adan Bartell | — |  Dr. Mandy McLaughlin | Chat | refundreturns | 1h | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 13, 2025 |
| 39329884 | Pro discount enrollment | Closed | High |  Ludwig Cruickshank | — | Jacklyn Dare | shade-matchloyaltyinfluencer | 23h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 13, 2025 | |
| 12762229 | Missing items in shipment | Closed | High |  Harmony Walter V | — |  Mr. Eliza Gerhold IV | wholesaleapp | 22h | ⊘Not fired | — | — | — | Nov 10, 2025 | Nov 13, 2025 | |
| 35892744 | Wholesale order question | Closed | Normal |  Ms. Kaden Goyette | — |  Faith Hilll | loyalty | 2d 22h | ⊘Not fired | — | — | — | Nov 8, 2025 | Nov 13, 2025 | |
| 34210077 | Klarna / Afterpay split issue | Closed | Low |  Lauren Bergnaum | — |  Tommy Kuvalis | bopiswholesaleapp | 1d 21h | ●Responded | 3/5 | — | — | Nov 4, 2025 | Nov 13, 2025 | |
| 78275768 | Klarna / Afterpay split issue | Closed | High |  Ms. Alexandra Toy | — | Dr. Mandy McLaughlin | Chat | bopis | 1d 21h | ●Responded | 2/5 | — | — | Nov 10, 2025 | Nov 13, 2025 |
| 30162149 | Discount code not working | Closed | Normal |  Karla Conroy | — |  Mr. Skyla Trantow | Chat | fragrance | 19h | ●Responded | 5/5 | — | — | Nov 5, 2025 | Nov 13, 2025 |
| 47856689 | Cancel subscription / Auto-replenish | Closed | Normal |  Duncan Funk | — |  Vilma Gusikowski | Chat | damaged | 16h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 13, 2025 |
| 92798838 | Order arrived damaged | Closed | Low |  Charlene Towne | — | Steve O'Conner | Phone | returns | 2d 16h | ●Responded | 4/5 | — | — | Nov 9, 2025 | Nov 13, 2025 |
| 61507240 | Refund not received | Closed | High |  Forest Crooks | — |  Mr. Lonie Hudson | vip | 2d 16h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 13, 2025 | |
| 84922322 | Wrong shade sent | Closed | High |  Bettye Gislason | — |  Miss Amber Hintz Sr. | Chat | — | 15h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 13, 2025 |
| 69931768 | Loyalty points not posting | Closed | Normal |  Johnny Fay | — |  Chaz Renner | vipinfluencershade-match | 6d 14h | ●Responded | 3/5 | — | — | Nov 5, 2025 | Nov 13, 2025 | |
| 02220551 | Missing samples in order | Closed | High |  Rodney Mills III | — |  Kaela Friesen | vip | 13h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 13, 2025 | |
| 22793767 | App crashes at checkout | Closed | Normal |  Tonya Koepp MD | — | Eula McKenzie | samples | 12h | ○Sent, no reply | — | — | — | Nov 8, 2025 | Nov 13, 2025 | |
| 79543941 | Question about product ingredients | Closed | Normal |  Jordan Harber-Padberg | — | Dr. Mandy McLaughlin | refundwholesaledamaged | 12h | ●Responded | 10/11 | — | — | Nov 11, 2025 | Nov 13, 2025 | |
| 91247496 | Birthday gift not received | Closed | Low |  Tavares Senger | — | Dr. Mandy McLaughlin | Chat | damaged | 1d 10h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 13, 2025 |
| 35615612 | Cancel order request | Closed | Normal |  Tasha Yundt | — | Steve O'Conner | refundloyalty | 10h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 13, 2025 | |
| 58106107 | Shipping cost question | Closed | Low |  Dr. Elsa Stroman DVM | — |  Leonard Waters-Howell | Chat | — | 1d 9h | ●Responded | 9/11 | — | — | Nov 6, 2025 | Nov 12, 2025 |
| 48566911 | Loyalty points not posting | Closed | Normal |  Mr. Tom Barton | — |  Yazmin Jast | Social | — | 9h | ⊘Not fired | — | — | — | Nov 11, 2025 | Nov 12, 2025 |
| 96103841 | Missing samples in order | Closed | Low |  Elijah Paucek | Pacific Beauty Distributors |  Julie Hodkiewicz | Chat | fragrance | 1d 8h | ●Responded | 2/5 | — | — | Nov 6, 2025 | Nov 12, 2025 |
| 06306637 | Cancel order request | Closed | Low |  Reina Runte | — | Mr. Lonie Hudson | samplesfragrancegift-card | 2d 7h | ●Responded | 4/5 | — | — | Nov 8, 2025 | Nov 12, 2025 | |
| 11529049 | Refund not received | Closed | High |  Immanuel Hayes | — | Yazmin Jast | Phone | shade-match | 7h | ●Responded | 5/5 | — | — | Nov 5, 2025 | Nov 12, 2025 |
| 44994356 | Missing samples in order | Closed | Normal |  Nichole O'Hara | — |  Garth Dooley | — | 6h | ●Responded | 10/11 | — | — | Nov 9, 2025 | Nov 12, 2025 | |
| 85740085 | App login problem | Closed | Normal |  Elsa Stracke | Studio Eleven | Faith Hilll | — | 6h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 91802962 | Insider tier issue | Closed | Normal |  Makayla Schowalter III | — | Tommy Kuvalis | bopis | 5h | ●Responded | 9/11 | — | — | Nov 10, 2025 | Nov 12, 2025 | |
| 71455230 | Missing samples in order | Closed | Normal |  Maxine Kohler | — | Mr. Lonie Hudson | Chat | damagedfragrance | 5h | ●Responded | 5/5 | — | — | Nov 9, 2025 | Nov 12, 2025 |
| 30412602 | Item authenticity concern | Closed | Normal |  Lester Sipes | — | Mr. Skyla Trantow | Chat | bopis | 4h | ●Responded | 2/5 | — | — | Nov 7, 2025 | Nov 12, 2025 |
| 75091046 | App crashes at checkout | Closed | Normal |  Hugh Schroeder | — | Mr. Lonie Hudson | — | 4h | ●Responded | 5/5 | — | — | Nov 10, 2025 | Nov 12, 2025 | |
| 21793353 | Store experience feedback | Closed | Normal |  Chyna Langworth | — |  Darryl Jacobi | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 12, 2025 |
| 78256499 | Price match request | Closed | Normal |  Marguerite Howe | — | Oscar O'Hara | Chat | wholesalevip | 4h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 12, 2025 |
| 84655908 | Cancel subscription / Auto-replenish | Closed | High |  Josh Dooley | — | Leonard Waters-Howell | Chat | loyaltyrefund | 3h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 12, 2025 |
| 69178985 | Pro discount enrollment | Closed | Low |  Fredrick Mills | — | Mr. Skyla Trantow | Chat | shade-matchsamplesdamaged | 3h | ●Responded | 1/11 | — | — | Nov 11, 2025 | Nov 12, 2025 |
| 04524259 | Lost package follow-up | Closed | High | Makayla Schowalter III | — | Faith Hilll | loyaltyshippingfragrance | 3h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 48900769 | Item authenticity concern | Closed | Normal |  Myra Hilll | — |  Katrina Johns | — | 2h | ●Responded | 2/5 | — | — | Nov 10, 2025 | Nov 12, 2025 | |
| 49998932 | Address change after shipping | Closed | Normal |  Wm Kub | — | Mr. Eliza Gerhold IV | samplesloyaltyfragrance | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 80988154 | Klarna / Afterpay split issue | Closed | Low |  Terrence Baumbach | — | Leonard Waters-Howell | shade-matchreturns | 2h | ●Responded | 3/5 | — | — | Nov 5, 2025 | Nov 12, 2025 | |
| 86218991 | Cancel subscription / Auto-replenish | Closed | Normal |  Rick Sawayn | — | Mr. Lonie Hudson | shade-match | 2h | ●Responded | 4/5 | — | — | Nov 11, 2025 | Nov 12, 2025 | |
| 46232690 | Item authenticity concern | Closed | High |  Charlie Kling | — | Mr. Eliza Gerhold IV | Phone | — | 1h | ○Sent, no reply | — | — | — | Nov 8, 2025 | Nov 12, 2025 |
| 13422347 | Missing items in shipment | Closed | Normal |  Neil Pfeffer | — | Miss Amber Hintz Sr. | damagedreturnsgift-card | 1h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 12, 2025 | |
| 72880797 | Loyalty points not posting | Closed | Low |  Norma Ryan | — | Chaz Renner | vipgift-cardinfluencer | 1h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 12, 2025 | |
| 06098620 | App crashes at checkout | Closed | Normal |  Madilyn Armstrong III | — | Dr. Mandy McLaughlin | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 11, 2025 | Nov 12, 2025 |
| 93101036 | Klarna / Afterpay split issue | Closed | Normal |  Davonte Weimann | — |  Lily Raynor | bopisshippingrefund | 1d | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 12174147 | Question about product ingredients | Closed | Low |  Dee Rempel | — | Miss Amber Hintz Sr. | — | 7d 23h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 12, 2025 | |
| 08263652 | Wholesale order question | Closed | Low |  Wilbert Lang | Coastal Spas & Wellness |  Amely Pacocha | Social | fragrance | 22h | ⊘Not fired | — | — | — | Nov 5, 2025 | Nov 12, 2025 |
| 48407788 | Gift card balance question | Closed | Normal |  Josue Huel | — | Mr. Lonie Hudson | — | 2d 22h | ●Responded | 9/11 | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 37956051 | Lost package follow-up | Closed | Normal |  Pauline Maggio | — | Mr. Eliza Gerhold IV | Social | samplesdamagedbopis | 21h | ⊘Not fired | — | — | — | Nov 5, 2025 | Nov 12, 2025 |