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Showing 6,801 - 6,850 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 19964837 | Influencer code not working | Closed | Normal |  Eugene Reichert II | — |  Garth Dooley | wholesalegift-carddamaged | 1d 20h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 12, 2025 | |
| 22356036 | Klarna / Afterpay split issue | Closed | Normal |  Rickey Wilkinson | — |  Vilma Gusikowski | gift-cardshade-matchinfluencer | 1d 19h | ●Responded | 4/5 | — | — | Nov 6, 2025 | Nov 12, 2025 | |
| 66186011 | Item authenticity concern | Closed | High |  Madison Volkman | — |  Darryl Jacobi | influencer | 2d 16h | ●Responded | 4/5 | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 75072933 | Restock alert for backorder | Closed | High |  Sophia Hintz | — |  Mr. Skyla Trantow | loyalty | 15h | ○Sent, no reply | — | — | — | Nov 9, 2025 | Nov 12, 2025 | |
| 15356147 | Wholesale order question | Closed | Normal |  Robert Schiller V | — |  Jacklyn Dare | fragrancerefundinfluencer | 14h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 01314009 | Price match request | Closed | Low |  Ashlynn Zulauf | — | Vilma Gusikowski | Social | samplesshade-matchgift-card | 12h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 12, 2025 |
| 49094505 | Restock alert for backorder | Closed | Normal |  Delores Blick-Rohan | — | Garth Dooley | Chat | influencer | 10h | ●Responded | 2/5 | — | — | Nov 8, 2025 | Nov 12, 2025 |
| 02099111 | App crashes at checkout | Closed | Normal |  Lilla Batz | — |  Leonard Waters-Howell | Chat | shippingapp | 2d 10h | ●Responded | 4/5 | — | — | Nov 5, 2025 | Nov 12, 2025 |
| 08025666 | Order arrived damaged | Closed | Normal |  Roscoe Wisozk MD | — |  Steve O'Conner | Chat | wholesaleappgift-card | 2d 10h | ⊘Not fired | — | — | — | Nov 4, 2025 | Nov 12, 2025 |
| 70192877 | Where is my order? | Closed | Normal |  Danielle Gibson | — |  Mr. Eliza Gerhold IV | Chat | influencer | 9h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 11, 2025 |
| 30415218 | Allergic reaction concern | Closed | Normal |  Demario Stanton-Zieme II | — | Mr. Skyla Trantow | Chat | wholesalerefund | 7h | ○Sent, no reply | — | — | — | Nov 8, 2025 | Nov 11, 2025 |
| 73874636 | Influencer code not working | Closed | Normal |  Jonatan Hammes-Toy | — |  Mr. Cade Senger | — | 7h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 11, 2025 | |
| 97229964 | Klarna / Afterpay split issue | Closed | Normal |  Immanuel Hayes | — |  Mr. Lonie Hudson | vipgift-card | 2d 6h | ●Responded | 3/5 | — | — | Nov 3, 2025 | Nov 11, 2025 | |
| 65665441 | Store experience feedback | Closed | Normal |  Miss Tammy Hahn | — |  Yazmin Jast | Chat | — | 5h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 11, 2025 |
| 44032905 | BOPIS pickup not ready | Closed | Normal | Eugene Reichert II | — |  Oscar O'Hara | gift-cardshade-match | 5h | ●Responded | 5/5 | — | — | Nov 10, 2025 | Nov 11, 2025 | |
| 31190982 | Gift card balance question | Closed | Low |  Antoinette Schumm | — | Mr. Skyla Trantow | Chat | gift-card | 5h | ⊘Not fired | — | — | — | Nov 5, 2025 | Nov 11, 2025 |
| 59800574 | Birthday gift not received | Closed | Low |  Kurtis Denesik | — | Mr. Eliza Gerhold IV | shippingdamagedreturns | 4h | ●Responded | 10/11 | — | — | Nov 8, 2025 | Nov 11, 2025 | |
| 81511530 | App login problem | Closed | Urgent |  Mr. Johnathan Upton | — |  Lily Raynor | Phone | wholesaledamagedapp | 4h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 11, 2025 |
| 71311788 | Missing items in shipment | Closed | High |  Verona O'Connell | — | Garth Dooley | gift-card | 4h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 11, 2025 | |
| 70761298 | Cancel order request | Closed | High |  Arnaldo Beatty | — | Mr. Lonie Hudson | — | 3h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 11, 2025 | |
| 07260639 | Influencer code not working | Closed | Normal |  Alejandro Bednar | — |  Dr. Mandy McLaughlin | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 10, 2025 | Nov 11, 2025 |
| 56315554 | Shipping cost question | Closed | Normal |  Vernon Greenholt | — | Jacklyn Dare | Phone | vipbopiswholesale | 3h | ●Responded | 5/5 | — | — | Nov 4, 2025 | Nov 11, 2025 |
| 96937730 | Klarna / Afterpay split issue | Closed | Normal |  Bruce Kozey | — | Vilma Gusikowski | Chat | — | 2h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 11, 2025 |
| 81853443 | Pro discount enrollment | Closed | Normal |  Althea Jacobi V | — | Mr. Eliza Gerhold IV | — | 2h | ●Responded | 3/5 | — | — | Nov 8, 2025 | Nov 11, 2025 | |
| 93108238 | App crashes at checkout | Closed | Normal |  Forrest Mraz | — |  Faith Hilll | — | 2h | ●Responded | 5/5 | — | — | Nov 7, 2025 | Nov 11, 2025 | |
| 81176554 | Gift card balance question | Closed | Normal |  Norma Ryan | — | Vilma Gusikowski | Chat | bopiswholesalegift-card | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 11, 2025 |
| 76980210 | Insider tier issue | Closed | Normal |  Max Halvorson | — | Leonard Waters-Howell | — | 1h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 11, 2025 | |
| 37109812 | Loyalty points not posting | Closed | Normal |  Roger Bogan | — | Darryl Jacobi | Chat | shade-matchrefund | 1h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 11, 2025 |
| 10840204 | Wholesale order question | Closed | Normal |  Carl Murphy | — |  Katrina Johns | — | 1d | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 11, 2025 | |
| 77411787 | Restock alert for backorder | Closed | Normal |  Ms. Ramona Treutel | — | Jacklyn Dare | Chat | loyaltyshade-match | 1d | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 11, 2025 |
| 49984750 | Item authenticity concern | Closed | Normal |  Felton Simonis | — |  Kip Schroeder IV | Chat | damagedrefund | 2d | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 11, 2025 |
| 82140245 | App crashes at checkout | Closed | High |  Juvenal Ward | — |  Chaz Renner | Chat | fragrancerefundapp | 20h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 11, 2025 |
| 83228441 | Pro discount enrollment | Closed | Normal |  Fleta Cassin-Rippin MD | — | Leonard Waters-Howell | Social | — | 19h | ⊘Not fired | — | — | — | Nov 3, 2025 | Nov 11, 2025 |
| 60634704 | Allergic reaction concern | Closed | High |  Lowell Wehner | — | Darryl Jacobi | influencer | 2d 19h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 11, 2025 | |
| 80195465 | Missing items in shipment | Closed | Normal |  Mamie Wehner | — | Oscar O'Hara | influencershipping | 18h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 11, 2025 | |
| 41002650 | Refund not received | Closed | Normal |  Sherman Gleason | — |  Ignatius Cummerata | damagedgift-cardrefund | 18h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 11, 2025 | |
| 20756108 | Wrong shade sent | Closed | High |  Nathan Schuster | — | Yazmin Jast | returnssamples | 15h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 11, 2025 | |
| 00214020 | Foundation match help | Closed | High |  Luz Kertzmann | — | Darryl Jacobi | shipping | 15h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 11, 2025 | |
| 86319528 | Address change after shipping | Closed | Normal |  Katrina Hessel | — | Chaz Renner | loyaltyfragrancesamples | 2d 13h | ●Responded | 1/11 | — | — | Nov 2, 2025 | Nov 11, 2025 | |
| 34259362 | Gift card balance question | Closed | Normal |  Michelle Schaefer | — | Darryl Jacobi | appdamaged | 1d 13h | ⊘Not fired | — | — | — | Nov 5, 2025 | Nov 11, 2025 | |
| 35745562 | Missing items in shipment | Closed | Normal |  Ana Okuneva-Sanford | — |  Miss Amber Hintz Sr. | shade-matchshipping | 12h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 11, 2025 | |
| 61654647 | Wholesale order question | Closed | Normal |  Mrs. Evelyn Dare PhD | — | Darryl Jacobi | viprefundapp | 2d 10h | ●Responded | 4/5 | — | — | Nov 6, 2025 | Nov 11, 2025 | |
| 86140512 | Restock alert for backorder | Closed | Normal |  Petra Bogisich | — | Mr. Skyla Trantow | bopiswholesalevip | 9h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 10, 2025 | |
| 33555394 | Cancel subscription / Auto-replenish | Closed | High |  Delores Shanahan | — | Yazmin Jast | Chat | shade-match | 1d 9h | ⊘Not fired | — | — | — | Nov 4, 2025 | Nov 10, 2025 |
| 57336466 | Address change after shipping | Closed | Urgent |  Myriam Rau | — | Oscar O'Hara | Chat | viprefundreturns | 8h | ⊘Not fired | — | — | — | Nov 8, 2025 | Nov 10, 2025 |
| 69577698 | Birthday gift not received | Closed | Normal |  Wilson Osinski | — | Jacklyn Dare | Chat | wholesale | 6h | ●Responded | 2/5 | — | — | Nov 6, 2025 | Nov 10, 2025 |
| 26258649 | Price match request | Closed | Normal |  Ron Jakubowski DVM | — |  Eula McKenzie | Chat | — | 6h | ●Responded | 4/5 | — | — | Nov 7, 2025 | Nov 10, 2025 |
| 89548370 | Item authenticity concern | Closed | Low |  Kaleigh Roob | — |  Julie Hodkiewicz | influencerreturns | 6h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 10, 2025 | |
| 94836804 | Refund not received | Closed | Normal |  Citlalli Welch I | — | Darryl Jacobi | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 10, 2025 |
| 90155370 | Lost package follow-up | Closed | Normal | Verona O'Connell | — | Dr. Mandy McLaughlin | — | 4h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 10, 2025 |