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Showing 6,851 - 6,900 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 21843496 | Lost package follow-up | Closed | Normal |  Jack Purdy | — |  Chaz Renner | Chat | shipping | 4h | ○Sent, no reply | — | — | — | Nov 8, 2025 | Nov 10, 2025 |
| 96941282 | Wholesale order question | Closed | Low |  Mrs. Leora Muller | House of Lumière |  Mr. Eliza Gerhold IV | damagedbopis | 3h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 10, 2025 | |
| 42200128 | BOPIS order cancelled at store | Closed | Normal |  Max Halvorson | — |  Jacklyn Dare | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 10, 2025 |
| 07185910 | Loyalty points not posting | Closed | Urgent |  Candice Armstrong | — |  Vilma Gusikowski | Chat | — | 3h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 10, 2025 |
| 15518418 | Missing items in shipment | Closed | Normal |  Ms. Malvina Cruickshank-Schmidt | — |  Yazmin Jast | influencer | 2h | ●Responded | 3/5 | — | — | Nov 7, 2025 | Nov 10, 2025 | |
| 04479499 | Return after 30-day window | Closed | Normal |  Rosendo Shanahan | — |  Oscar O'Hara | damaged | 2h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 10, 2025 | |
| 14950100 | Cancel subscription / Auto-replenish | Closed | Normal |  Karla Conroy | — | Vilma Gusikowski | influencerwholesale | 1h | ●Responded | 5/5 | — | — | Nov 3, 2025 | Nov 10, 2025 | |
| 72337014 | Discount code not working | Closed | Normal |  Forrest Considine-Conroy | — | Oscar O'Hara | — | 1h | ●Responded | 5/5 | — | — | Nov 5, 2025 | Nov 10, 2025 | |
| 03079174 | Gift card balance question | Closed | High |  Dr. William Gerlach | — |  Leonard Waters-Howell | Phone | bopis | 1h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 10, 2025 |
| 22487329 | Missing samples in order | Closed | Normal |  Gary Berge | — |  Dr. Mandy McLaughlin | returnsshade-match | 1d | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 10, 2025 | |
| 95454764 | App crashes at checkout | Closed | Urgent |  Willy Welch | House of Lumière |  Lily Raynor | fragrance | 2d 23h | ●Responded | 2/5 | — | — | Oct 31, 2025 | Nov 10, 2025 | |
| 05994080 | Loyalty points not posting | Closed | Normal |  Leon Monahan | — | Yazmin Jast | samplesloyaltydamaged | 22h | ●Responded | 5/5 | — | — | Nov 4, 2025 | Nov 10, 2025 | |
| 74789757 | Shipping cost question | Closed | Normal |  Ralph Pagac | — |  Miss Amber Hintz Sr. | Chat | shipping | 16h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 10, 2025 |
| 55985849 | Price match request | Closed | Low |  Amy Weissnat | — |  Eula McKenzie | — | 2d 16h | ●Responded | 9/11 | — | — | Nov 3, 2025 | Nov 10, 2025 | |
| 90937691 | BOPIS pickup not ready | Closed | Low |  Mr. Johnathan Upton | — | Vilma Gusikowski | Chat | fragranceshade-matchinfluencer | 15h | ●Responded | 5/5 | — | — | Nov 8, 2025 | Nov 10, 2025 |
| 44516423 | Question about product ingredients | Closed | Normal |  Dr. Parker Rodriguez V | — |  Kip Schroeder IV | Chat | gift-cardbopis | 15h | ○Sent, no reply | — | — | — | Nov 8, 2025 | Nov 10, 2025 |
| 79511025 | Shipping cost question | Closed | Urgent |  Coralie Haag | — | Kip Schroeder IV | Phone | — | 1d 15h | ●Responded | 4/5 | — | — | Nov 3, 2025 | Nov 10, 2025 |
| 85221681 | Question about product ingredients | Closed | Normal |  Damien Stehr | — |  Mr. Cade Senger | vip | 14h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 10, 2025 | |
| 89045882 | Address change after shipping | Closed | Normal |  Sedrick Batz | — | Leonard Waters-Howell | Chat | — | 2d 13h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 10, 2025 |
| 72209245 | Foundation match help | Closed | Normal |  Elsa Stracke | Studio Eleven | Leonard Waters-Howell | samples | 13h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 10, 2025 | |
| 40173804 | Restock alert for backorder | Closed | High |  Braden Hodkiewicz | — |  Julie Hodkiewicz | Chat | returns | 2d 8h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 9, 2025 |
| 76647792 | Loyalty points not posting | Closed | Normal |  Dr. Granville Shields V | — |  Amely Pacocha | Chat | damaged | 1d 8h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 9, 2025 |
| 00121952 | Item authenticity concern | Closed | Low |  Myra Feeney | — | Leonard Waters-Howell | Social | influencervipapp | 6h | ⊘Not fired | — | — | — | Nov 8, 2025 | Nov 9, 2025 |
| 80169879 | Where is my order? | Closed | Normal |  Dr. Markus Thompson | — | Leonard Waters-Howell | Chat | returnsdamaged | 6h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 9, 2025 |
| 48138029 | Wrong shade sent | Closed | Low |  Frederique Bergstrom-Block MD | — |  Tommy Kuvalis | Chat | vip | 5h | ●Responded | 5/5 | — | — | Nov 3, 2025 | Nov 9, 2025 |
| 79009255 | Lost package follow-up | Closed | Normal |  Darrell Weber | — |  Mr. Lonie Hudson | Phone | loyaltyfragrance | 5h | ●Responded | 2/5 | — | — | Nov 8, 2025 | Nov 9, 2025 |
| 97637476 | Pro discount enrollment | Closed | Normal |  Mr. Sheldon Orn | — | Dr. Mandy McLaughlin | Phone | damaged | 4h | ●Responded | 10/11 | — | — | Nov 7, 2025 | Nov 9, 2025 |
| 38033870 | Address change after shipping | Closed | High |  Carlton Stoltenberg | — |  Katrina Johns | Chat | bopisshade-matchinfluencer | 4h | ●Responded | 5/5 | — | — | Nov 3, 2025 | Nov 9, 2025 |
| 63479965 | Pro discount enrollment | Closed | Urgent |  Hettie Ullrich | — | Jacklyn Dare | returnsrefundloyalty | 4h | ●Responded | 5/5 | — | — | Nov 5, 2025 | Nov 9, 2025 | |
| 12410476 | Address change after shipping | Closed | Urgent |  Rogelio Conroy | — | Julie Hodkiewicz | Chat | fragrancesamplesapp | 3h | ⊘Not fired | — | — | — | Nov 7, 2025 | Nov 9, 2025 |
| 76376968 | Cancel order request | Closed | Normal |  Kirk Block | — | Amely Pacocha | influencerbopis | 3h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 9, 2025 | |
| 38157972 | Price match request | Closed | Normal |  Claudie Gleason | — | Eula McKenzie | shade-matchsamplesreturns | 3h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 9, 2025 | |
| 49484824 | BOPIS order cancelled at store | Closed | Low |  Enrique Walter | — | Amely Pacocha | — | 2h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 9, 2025 | |
| 63774865 | Klarna / Afterpay split issue | Closed | Normal |  Ottis Maggio | — | Lily Raynor | Chat | — | 1h | ●Responded | 4/5 | — | — | Nov 8, 2025 | Nov 9, 2025 |
| 46890069 | Return after 30-day window | Closed | Low |  Gilberto Kautzer | — | Yazmin Jast | influencergift-cardrefund | 1h | ●Responded | 5/5 | — | — | Nov 3, 2025 | Nov 9, 2025 | |
| 05835871 | BOPIS order cancelled at store | Closed | Low |  Rodney Mills III | — | Mr. Lonie Hudson | influencershipping | 1d | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 9, 2025 | |
| 52822634 | Refund not received | Closed | Normal |  Makenna Douglas MD | — | Kip Schroeder IV | Chat | bopis | 1d | ⊘Not fired | — | — | — | Nov 4, 2025 | Nov 9, 2025 |
| 10869817 | Wholesale order question | Closed | Normal |  Cristobal McKenzie | — | Mr. Lonie Hudson | Chat | shippinggift-card | 21h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 9, 2025 |
| 99755455 | BOPIS pickup not ready | Closed | Normal |  Idella Goldner-Rodriguez | — | Mr. Cade Senger | refundvipreturns | 1d 20h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 9, 2025 | |
| 46943770 | BOPIS order cancelled at store | Closed | High |  Felton Simonis | — | Eula McKenzie | influencergift-cardvip | 16h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 9, 2025 | |
| 77961473 | Pro discount enrollment | Closed | Urgent |  Nikolas Terry | — | Kip Schroeder IV | — | 15h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 9, 2025 | |
| 99899251 | Where is my order? | Closed | Normal |  Reed Parker | — | Lily Raynor | refundshippingbopis | 13h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 9, 2025 | |
| 69594361 | App crashes at checkout | Closed | Normal |  Casandra Schiller | — | Katrina Johns | vipdamaged | 12h | ●Responded | 3/5 | — | — | Nov 5, 2025 | Nov 9, 2025 | |
| 02619246 | App crashes at checkout | Closed | Normal |  Gretchen Price | Aurora Hotels Group |  Kaela Friesen | Chat | damagedshade-matchgift-card | 11h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 9, 2025 |
| 00776087 | Question about product ingredients | Closed | Normal |  Maya Bernhard | — |  Steve O'Conner | — | 8h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 8, 2025 | |
| 59073825 | Wrong shade sent | Closed | Normal |  Drake Harber | — | Lily Raynor | Chat | vip | 1d 8h | ●Responded | 3/5 | — | — | Nov 4, 2025 | Nov 8, 2025 |
| 20632214 | Discount code not working | Closed | Normal |  Hugh Schroeder | — | Julie Hodkiewicz | Chat | — | 2d 8h | ●Responded | 2/5 | — | — | Nov 4, 2025 | Nov 8, 2025 |
| 94830666 | Shipping cost question | Closed | Low |  Tara DuBuque | — |  Faith Hilll | loyalty | 1d 7h | ○Sent, no reply | — | — | — | Nov 5, 2025 | Nov 8, 2025 | |
| 07867002 | Order arrived damaged | Closed | Normal |  Blaise Schultz | — | Mr. Cade Senger | bopisshade-match | 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 8, 2025 | |
| 89587277 | Wholesale order question | Closed | High |  Daniel Kerluke | — |  Garth Dooley | returns | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 8, 2025 |