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Showing 6,901 - 6,950 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 22286530 | Insider tier issue | Closed | Normal |  Omer Balistreri V | — |  Mr. Lonie Hudson | wholesaleloyaltyshade-match | 5h | ⊘Not fired | — | — | — | Nov 4, 2025 | Nov 8, 2025 | |
| 15720881 | Wrong shade sent | Closed | Normal |  Duncan Funk | — |  Darryl Jacobi | appbopisinfluencer | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 8, 2025 | |
| 57089232 | Item authenticity concern | Closed | Low |  Payton Padberg | — |  Chaz Renner | damagedrefund | 4h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 8, 2025 | |
| 31849661 | Missing items in shipment | Closed | Normal |  Faith Douglas | — |  Kaela Friesen | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 8, 2025 |
| 81364050 | Refund not received | Closed | Low |  Freddie Huel-Leffler | — | Mr. Lonie Hudson | returns | 4h | ●Responded | 5/5 | — | — | Nov 6, 2025 | Nov 8, 2025 | |
| 35500243 | Shipping cost question | Closed | Normal |  Nannie Fay DDS | — |  Mr. Cade Senger | samplesrefund | 3h | ⊘Not fired | — | — | — | Nov 6, 2025 | Nov 8, 2025 | |
| 02432534 | Restock alert for backorder | Closed | Normal |  Anita Kerluke | — |  Kip Schroeder IV | vipwholesaleapp | 3h | ●Responded | 1/5 | — | — | Nov 3, 2025 | Nov 8, 2025 | |
| 24650270 | Insider tier issue | Closed | Normal |  Citlalli Welch I | — | Chaz Renner | loyaltygift-carddamaged | 3h | ●Responded | 1/5 | — | — | Nov 3, 2025 | Nov 8, 2025 | |
| 28909733 | Birthday gift not received | Closed | High | Payton Padberg | — | Chaz Renner | bopis | 1d 3h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 8, 2025 | |
| 57716396 | Address change after shipping | Closed | High |  Ms. Ella Kozey Sr. | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 8, 2025 | |
| 47674417 | Return after 30-day window | Closed | Low |  Connie Okuneva III | — | Kaela Friesen | returnsgift-cardapp | 2h | ⊘Not fired | — | — | — | Nov 5, 2025 | Nov 8, 2025 | |
| 84366086 | BOPIS pickup not ready | Closed | Normal |  Abraham Kulas | — |  Lily Raynor | Phone | — | 2h | ⊘Not fired | — | — | — | Nov 4, 2025 | Nov 8, 2025 |
| 80664033 | BOPIS order cancelled at store | Closed | Normal |  Rafael Hamill-Dach | — | Mr. Skyla Trantow | vip | 2h | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 8, 2025 | |
| 86795155 | App login problem | Closed | Normal |  Claudie Gleason | — |  Faith Hilll | Phone | bopisrefund | 1h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 8, 2025 |
| 34410369 | App login problem | Closed | Normal |  Mr. Damon Friesen | — | Faith Hilll | Chat | influencerrefund | 22h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 8, 2025 |
| 72628518 | Shipping cost question | Closed | Normal |  Lucio Gorczany | — |  Julie Hodkiewicz | — | 22h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 8, 2025 | |
| 00257444 | Order arrived damaged | Closed | Normal |  Rodney Walker | — |  Eula McKenzie | Chat | fragrancedamaged | 20h | ⊘Not fired | — | — | — | Nov 1, 2025 | Nov 8, 2025 |
| 70508198 | Address change after shipping | Closed | Low |  Lavonne Schimmel | — |  Amely Pacocha | Chat | shade-match | 14h | ●Responded | 1/5 | — | — | Nov 6, 2025 | Nov 8, 2025 |
| 30276917 | Lost package follow-up | Closed | Normal |  Mr. Luis Kuhn | — | Darryl Jacobi | Chat | loyaltyfragranceapp | 14h | ●Responded | 5/5 | — | — | Nov 2, 2025 | Nov 8, 2025 |
| 45335678 | Klarna / Afterpay split issue | Closed | Normal |  Mr. Sheridan Trantow | — |  Dr. Mandy McLaughlin | — | 2d 13h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 8, 2025 | |
| 69921793 | BOPIS pickup not ready | Closed | High |  Quincy Hoeger | — | Amely Pacocha | — | 1d 12h | ○Sent, no reply | — | — | — | Oct 30, 2025 | Nov 8, 2025 | |
| 18912737 | Cancel subscription / Auto-replenish | Closed | Normal |  Dylan Bednar | Highland Apothecary Co |  Jacklyn Dare | shade-matchgift-card | 9h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 7, 2025 | |
| 01308420 | App crashes at checkout | Closed | Normal |  Florencio Towne | Verde Concierge | Julie Hodkiewicz | returnswholesale | 8h | ●Responded | 5/5 | — | — | Nov 5, 2025 | Nov 7, 2025 | |
| 36203916 | Discount code not working | Closed | Normal |  Kenneth O'Reilly | — |  Miss Amber Hintz Sr. | bopisfragranceshipping | 7h | ●Responded | 4/5 | — | — | Oct 31, 2025 | Nov 7, 2025 | |
| 46797692 | Influencer code not working | Closed | Normal |  Wilmer Luettgen | — | Mr. Lonie Hudson | wholesale | 6h | ●Responded | 1/5 | — | — | Nov 4, 2025 | Nov 7, 2025 | |
| 80608474 | Order arrived damaged | Closed | Urgent |  Sara Cartwright PhD | — |  Garth Dooley | Chat | damagedloyalty | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 7, 2025 |
| 73620420 | Pro discount enrollment | Closed | Low |  Jacqueline Ferry | — |  Oscar O'Hara | Chat | shade-matchfragrancevip | 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 7, 2025 |
| 93655574 | Price match request | Closed | Normal |  Scott Reichel | — |  Katrina Johns | loyaltygift-cardrefund | 6h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 7, 2025 | |
| 81831357 | Order arrived damaged | Closed | Normal |  Ms. Kaden Goyette | — |  Leonard Waters-Howell | conversation-mockupinfluencerwholesaleshipping | 2d 6h | ○Sent, no reply | — | 75 | Oct 31, 2025 | Nov 7, 2025 | ||
| 34239635 | Cancel subscription / Auto-replenish | Closed | High |  Audie Goyette | — | Julie Hodkiewicz | vipwholesalereturns | 5h | ●Responded | 5/5 | — | — | Oct 31, 2025 | Nov 7, 2025 | |
| 07887010 | Store experience feedback | Closed | Normal |  Shirley Cartwright | — | Leonard Waters-Howell | Chat | returnsrefundfragrance | 5h | ⊘Not fired | — | — | — | Nov 2, 2025 | Nov 7, 2025 |
| 83970164 | Where is my order? | Closed | Normal |  Davonte Kris | — | Oscar O'Hara | samplesfragrancerefund | 5h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 7, 2025 | |
| 85734218 | Loyalty points not posting | Closed | Normal |  Joan Nolan | — | Mr. Cade Senger | refundgift-card | 4h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 7, 2025 | |
| 02922175 | Missing items in shipment | Closed | High |  Lyric Reichel | — | Kip Schroeder IV | gift-card | 4h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 7, 2025 | |
| 91690846 | Item authenticity concern | Closed | Normal |  Johnny Fay | — | Eula McKenzie | Chat | — | 4h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 7, 2025 |
| 73268572 | Shipping cost question | Closed | Normal |  Marguerite Dietrich | — | Mr. Lonie Hudson | Chat | fragrancevip | 4h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 7, 2025 |
| 81717489 | Return after 30-day window | Closed | Normal |  Mildred Graham-Stoltenberg | — | Kaela Friesen | samplesfragrancerefund | 3h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 7, 2025 | |
| 18571006 | Return after 30-day window | Closed | Normal |  Hipolito Schroeder | — | Mr. Cade Senger | loyaltygift-card | 3h | ●Responded | 10/11 | — | — | Nov 1, 2025 | Nov 7, 2025 | |
| 15189718 | Birthday gift not received | Closed | Normal |  Rudolph Gorczany | — | Garth Dooley | returns | 3h | ●Responded | 10/11 | — | — | Nov 5, 2025 | Nov 7, 2025 | |
| 83247284 | Return after 30-day window | Closed | Normal |  Rachel Kling | — | Chaz Renner | samplesfragranceapp | 2h | ●Responded | 9/11 | — | — | Nov 4, 2025 | Nov 7, 2025 | |
| 65060292 | App login problem | Closed | Normal |  Kylie Hilll Sr. | — | Eula McKenzie | shippingvip | 2h | ○Sent, no reply | — | — | — | Nov 4, 2025 | Nov 7, 2025 | |
| 10576631 | BOPIS order cancelled at store | Closed | High |  Santos Douglas | — | Lily Raynor | shade-match | 2h | ⊘Not fired | — | — | — | Oct 31, 2025 | Nov 7, 2025 | |
| 88161092 | Discount code not working | Closed | Normal |  Marquise Harvey | — | Kip Schroeder IV | fragranceviprefund | 1h | ●Responded | 5/5 | — | — | Nov 3, 2025 | Nov 7, 2025 | |
| 24282947 | Shipping cost question | Closed | High |  Spencer Morar | — | Eula McKenzie | Chat | — | 1h | ●Responded | 4/5 | — | — | Nov 6, 2025 | Nov 7, 2025 |
| 18349172 | Discount code not working | Closed | Normal |  Immanuel Hayes | — |  Mr. Eliza Gerhold IV | gift-card | 1h | ○Sent, no reply | — | — | — | Nov 2, 2025 | Nov 7, 2025 | |
| 37972865 | Price match request | Closed | Normal |  Lila Gutmann | — | Oscar O'Hara | Chat | shade-matchbopisgift-card | 1h | ●Responded | 10/11 | — | — | Nov 6, 2025 | Nov 7, 2025 |
| 33235386 | Influencer code not working | Closed | Normal |  Yvonne Larkin | — | Miss Amber Hintz Sr. | — | 8d 1h | ●Responded | 1/5 | — | — | Oct 24, 2025 | Nov 7, 2025 | |
| 95929344 | Missing samples in order | Closed | Normal |  Sienna Morar | — | Jacklyn Dare | appvip | 1d | ●Responded | 4/5 | — | — | Nov 4, 2025 | Nov 7, 2025 | |
| 23226075 | Loyalty points not posting | Closed | Urgent |  Anahi Romaguera | — | Eula McKenzie | — | 1d | ●Responded | 9/11 | — | — | Nov 5, 2025 | Nov 7, 2025 | |
| 35016159 | Price match request | Closed | Normal |  Hailie Dooley | — | Miss Amber Hintz Sr. | — | 1d | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 7, 2025 |