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Showing 7,301 - 7,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86588490 | Price match request | Closed | High |  Darrick Haley | — |  Steve O'Conner | fragrancebopisshipping | 1h | ●Responded | 5/5 | — | — | Oct 21, 2025 | Oct 28, 2025 | |
| 14857669 | Order arrived damaged | Closed | High |  Grant Johns | — |  Miss Amber Hintz Sr. | Chat | shade-match | 1d | ●Responded | 4/5 | — | — | Oct 23, 2025 | Oct 28, 2025 |
| 57999800 | Birthday gift not received | Closed | Normal |  Elsie Schumm | — |  Kaela Friesen | wholesale | 22h | ●Responded | 10/11 | — | — | Oct 23, 2025 | Oct 28, 2025 | |
| 84954542 | Wrong shade sent | Closed | Low |  Johnny Fay | — |  Mr. Cade Senger | Chat | shipping | 20h | ⊘Not fired | — | — | — | Oct 22, 2025 | Oct 28, 2025 |
| 51213533 | Wrong shade sent | Closed | Low |  Shelia Franecki | — | Kaela Friesen | samplesshippingreturns | 19h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 28, 2025 | |
| 32722877 | Gift card balance question | Closed | Normal |  Ms. Kaden Goyette | — |  Oscar O'Hara | Chat | gift-card | 19h | ⊘Not fired | — | — | — | Oct 24, 2025 | Oct 28, 2025 |
| 76644622 | Return after 30-day window | Closed | High |  Gertrude Larson | — |  Yazmin Jast | bopis | 15h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 28, 2025 | |
| 10762664 | Order arrived damaged | Closed | High |  Nathaniel Pagac | — |  Kip Schroeder IV | Phone | gift-cardshipping | 13h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 28, 2025 |
| 09479905 | Influencer code not working | Closed | Normal |  Anahi Romaguera | — |  Mr. Skyla Trantow | influencerloyalty | 13h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 28, 2025 | |
| 55502068 | Price match request | Closed | Normal |  Alexandria Bailey | — | Miss Amber Hintz Sr. | Chat | damaged | 12h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 28, 2025 |
| 09753198 | Missing items in shipment | Closed | Normal |  Glen Schultz | — | Kaela Friesen | — | 11h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 28, 2025 | |
| 27569929 | Address change after shipping | Closed | Normal | Ms. Kaden Goyette | — | Mr. Cade Senger | samples | 11h | ⊘Not fired | — | — | — | Oct 25, 2025 | Oct 28, 2025 | |
| 69624655 | BOPIS pickup not ready | Closed | Normal |  Lana Corwin | — | Kip Schroeder IV | Chat | samplesinfluencerreturns | 6h | ●Responded | 4/5 | — | — | Oct 21, 2025 | Oct 27, 2025 |
| 59823455 | Pro discount enrollment | Closed | Normal |  Joe Denesik | — |  Tommy Kuvalis | Chat | — | 6h | ●Responded | 5/5 | — | — | Oct 25, 2025 | Oct 27, 2025 |
| 48433108 | Item authenticity concern | Closed | Normal |  Omer Balistreri V | — |  Dr. Mandy McLaughlin | refundreturns | 6h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 27, 2025 | |
| 04492765 | Store experience feedback | Closed | Normal |  Bettye Gislason | — | Kip Schroeder IV | Chat | returnsfragrance | 6h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 27, 2025 |
| 35746571 | BOPIS order cancelled at store | Closed | Normal |  Mr. Joel Hayes-Hilpert | — |  Lily Raynor | — | 5h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 27, 2025 | |
| 06041147 | Missing items in shipment | Closed | Normal |  Frederick Kling | — |  Julie Hodkiewicz | Chat | returns | 5h | ●Responded | 10/11 | — | — | Oct 24, 2025 | Oct 27, 2025 |
| 27387909 | Foundation match help | Closed | Low |  Stella Koch | — |  Chaz Renner | bopisinfluencer | 5h | ●Responded | 5/5 | — | — | Oct 24, 2025 | Oct 27, 2025 | |
| 72339168 | Refund not received | Closed | High |  Toby Gerhold | — |  Vilma Gusikowski | — | 4h | ●Responded | 2/5 | — | — | Oct 23, 2025 | Oct 27, 2025 | |
| 65109744 | Store experience feedback | Closed | Low |  Jeannie Heathcote | — | Lily Raynor | returns | 4h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 27, 2025 | |
| 77141880 | App crashes at checkout | Closed | Low |  Sadie Littel | — |  Leonard Waters-Howell | damagedapp | 3h | ●Responded | 5/5 | — | — | Oct 20, 2025 | Oct 27, 2025 | |
| 90279121 | App crashes at checkout | Closed | Normal |  Daniella Berge | — |  Mr. Eliza Gerhold IV | returnsvip | 3h | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 27, 2025 | |
| 43999060 | Order arrived damaged | Closed | Normal |  Delbert Morar DVM | — |  Faith Hilll | shade-match | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 | |
| 20481999 | Where is my order? | Closed | Normal |  Timothy Corkery | — | Lily Raynor | refunddamaged | 3h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 | |
| 60717032 | Wrong shade sent | Closed | High |  Ms. Caleigh Maggio | — |  Amely Pacocha | vipwholesalegift-card | 2h | ●Responded | 5/5 | — | — | Oct 23, 2025 | Oct 27, 2025 | |
| 32404964 | Store experience feedback | Closed | High |  Hudson Tromp | — | Tommy Kuvalis | Chat | fragranceshade-matchinfluencer | 2d 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 |
| 68266659 | Wrong shade sent | Closed | Low |  Erika Yundt PhD | — | Amely Pacocha | Chat | returnsapp | 2h | ●Responded | 4/5 | — | — | Oct 23, 2025 | Oct 27, 2025 |
| 27617120 | Loyalty points not posting | Closed | High |  Adaline Mohr | — | Mr. Eliza Gerhold IV | Chat | — | 2h | ●Responded | 10/11 | — | — | Oct 25, 2025 | Oct 27, 2025 |
| 61313363 | Pro discount enrollment | Closed | Normal |  Opal Considine | — |  Eula McKenzie | returnsfragrancegift-card | 2h | ●Responded | 2/5 | — | — | Oct 24, 2025 | Oct 27, 2025 | |
| 82955206 | Cancel order request | Closed | High |  Alda Pagac | — | Steve O'Conner | apployaltyshade-match | 2h | ⊘Not fired | — | — | — | Oct 26, 2025 | Oct 27, 2025 | |
| 51947132 | Cancel order request | Closed | Low |  Amy Weissnat | — | Oscar O'Hara | Chat | — | 2h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 |
| 79547928 | Foundation match help | Closed | Normal |  Jasmine Langworth | — |  Mr. Lonie Hudson | — | 1h | ●Responded | 4/5 | — | — | Oct 26, 2025 | Oct 27, 2025 | |
| 11996864 | Cancel order request | Closed | Low |  Mrs. Penny Muller-Howell | — | Eula McKenzie | Chat | refund | 1h | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 27, 2025 |
| 67964388 | Birthday gift not received | Closed | Normal |  Edwin Hammes | — |  Jacklyn Dare | — | 1d | ○Sent, no reply | — | — | — | Oct 22, 2025 | Oct 27, 2025 | |
| 01422534 | Item authenticity concern | Closed | High |  Kayleigh Roberts | — | Mr. Lonie Hudson | wholesaleloyalty | 1d | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 27, 2025 | |
| 66078869 | Lost package follow-up | Closed | Normal |  Norma Ryan | — | Steve O'Conner | — | 18h | ●Responded | 5/5 | — | — | Oct 21, 2025 | Oct 27, 2025 | |
| 82161368 | App crashes at checkout | Closed | Normal |  Dr. Violet Gibson | — | Mr. Skyla Trantow | Chat | — | 16h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 27, 2025 |
| 13048885 | Cancel order request | Closed | Normal |  Stanford White | — | Eula McKenzie | Chat | returnsbopis | 2d 16h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 27, 2025 |
| 07307449 | Shipping cost question | Closed | High |  Delores Blick-Rohan | — | Eula McKenzie | shipping | 13h | ○Sent, no reply | — | — | — | Oct 25, 2025 | Oct 27, 2025 | |
| 47816620 | Birthday gift not received | Closed | Normal |  Caesar Bednar | — | Chaz Renner | Chat | loyaltyreturns | 13h | ●Responded | 9/11 | — | — | Oct 23, 2025 | Oct 27, 2025 |
| 71849577 | Store experience feedback | Closed | Normal |  Danielle Gibson | — | Jacklyn Dare | Phone | bopisappreturns | 13h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 27, 2025 |
| 98384558 | Refund not received | Closed | Normal |  Marcellus Oberbrunner | — | Leonard Waters-Howell | Chat | — | 9h | ●Responded | 5/5 | — | — | Oct 22, 2025 | Oct 26, 2025 |
| 53367789 | Wholesale order question | Closed | High |  Reva Schuster | — | Mr. Skyla Trantow | shade-match | 9h | ○Sent, no reply | — | — | — | Oct 23, 2025 | Oct 26, 2025 | |
| 15144440 | Pro discount enrollment | Closed | Normal |  Marion Hermiston | — | Tommy Kuvalis | shippinggift-card | 8h | ●Responded | 3/5 | — | — | Oct 24, 2025 | Oct 26, 2025 | |
| 54205873 | Wholesale order question | Closed | Low |  Miss Clarissa Herman | — | Jacklyn Dare | — | 2d 8h | ○Sent, no reply | — | — | — | Oct 21, 2025 | Oct 26, 2025 | |
| 33990959 | App crashes at checkout | Closed | Low |  Miss Nettie Muller | — | Julie Hodkiewicz | loyaltyshade-matchinfluencer | 8h | ●Responded | 4/5 | — | — | Oct 20, 2025 | Oct 26, 2025 | |
| 93210740 | Cancel subscription / Auto-replenish | Closed | Low |  Lessie Parker | — |  Katrina Johns | Chat | shade-matchbopisgift-card | 7h | ⊘Not fired | — | — | — | Oct 19, 2025 | Oct 26, 2025 |
| 18302967 | Order arrived damaged | Closed | High |  Mrs. Joanne Quigley | — | Eula McKenzie | gift-cardapp | 2d 7h | ●Responded | 4/5 | — | — | Oct 18, 2025 | Oct 26, 2025 | |
| 15761528 | Discount code not working | Closed | High |  Merritt Gibson | — | Dr. Mandy McLaughlin | Chat | wholesaleshade-matchfragrance | 6h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 26, 2025 |