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89971472Address change after shippingClosedNormalJeff Thompson—Lily RaynorEmail—23h●Responded4/5——Sep 21, 2025Sep 25, 2025
58332729Lost package follow-upClosedLowNia Reynolds—Kaela FriesenEmail—23h●Responded4/5——Sep 19, 2025Sep 25, 2025
44550826Cancel order requestClosedNormalGlen Flatley—Kip Schroeder IVChat
apprefund
20h○Sent, no reply———Sep 18, 2025Sep 25, 2025
15827177Loyalty points not postingClosedNormalRhea Klein—Leonard Waters-HowellChat
returns
19h○Sent, no reply———Sep 21, 2025Sep 25, 2025
37714088BOPIS order cancelled at storeClosedNormalClaire Hyatt—Darryl JacobiEmail
vipdamagedshipping
2d 19h○Sent, no reply———Sep 18, 2025Sep 25, 2025
60503418Cancel order requestClosedLowElnora Yundt—Tommy KuvalisChat
wholesaledamaged
18h○Sent, no reply———Sep 17, 2025Sep 25, 2025
03874620Store experience feedbackClosedNormalCarol Stamm—Garth DooleyChat
shipping
2d 16h●Responded4/5——Sep 16, 2025Sep 25, 2025
38910881Wholesale order questionClosedLowEugene Reichert II—Lily RaynorEmail
loyaltydamagedwholesale
16h●Responded4/5——Sep 18, 2025Sep 25, 2025
82962090Discount code not workingClosedNormalMiss Dino Hodkiewicz—Jacklyn DareChat
damagedsamples
1d 15h●Responded3/5——Sep 22, 2025Sep 25, 2025
20865551Refund not receivedClosedNormalMarlene Feeney—Mr. Cade SengerChat
gift-cardbopisapp
15h●Responded10/11——Sep 20, 2025Sep 25, 2025
87466866Cancel subscription / Auto-replenishClosedNormalJodi Homenick—Lily RaynorEmail
shippingwholesale
13h⊘Not fired———Sep 19, 2025Sep 25, 2025
67114999Item authenticity concernClosedNormalMark SchroederCrown Department StoresJacklyn DarePhone
wholesaleapp
1d 10h●Responded2/5——Sep 19, 2025Sep 25, 2025
66190916Missing items in shipmentClosedNormalZoie Kuhic—Mr. Lonie HudsonEmail
appshade-match
2d 10h○Sent, no reply———Sep 15, 2025Sep 25, 2025
20392069Store experience feedbackClosedLowBreana Shields—Kaela FriesenEmail
samplesvip
8h○Sent, no reply———Sep 17, 2025Sep 24, 2025
43611959Address change after shippingClosedLowDr. Terence Ruecker—Kip Schroeder IVEmail
shipping
6h⊘Not fired———Sep 19, 2025Sep 24, 2025
20687226Question about product ingredientsClosedLowJude Heidenreich—Eula McKenzieEmail
viprefund
6h○Sent, no reply———Sep 18, 2025Sep 24, 2025
71705494Insider tier issueClosedNormalSuzanne Rolfson Sr.—Kaela FriesenEmail
loyaltygift-cardfragrance
6h⊘Not fired———Sep 17, 2025Sep 24, 2025
84571344Price match requestClosedNormalTracy Fadel—Yazmin JastEmail—6h●Responded10/11——Sep 19, 2025Sep 24, 2025
90283463Cancel order requestClosedNormalDiane Corkery—Oscar O'HaraChat
gift-cardreturnssamples
2d 6h○Sent, no reply———Sep 15, 2025Sep 24, 2025
43152628Restock alert for backorderClosedNormalJefferey Casper—Faith HilllEmail
influencerfragrance
5h○Sent, no reply———Sep 22, 2025Sep 24, 2025
83077563Foundation match helpClosedNormalKatrina Hessel—Chaz RennerEmail
damagedbopis
5h●Responded5/5——Sep 20, 2025Sep 24, 2025
58946034Loyalty points not postingClosedNormalStacy Barrows III—Lily RaynorEmail
refundloyalty
1d 4h●Responded3/5——Sep 18, 2025Sep 24, 2025
36846399Restock alert for backorderClosedNormalForrest Considine-Conroy—Katrina JohnsChat
samples
4h⊘Not fired———Sep 18, 2025Sep 24, 2025
51373585Store experience feedbackClosedLowMarilou Medhurst—Amely PacochaChat—4h○Sent, no reply———Sep 23, 2025Sep 24, 2025
70051106BOPIS order cancelled at storeClosedNormalCarol Baumbach—Mr. Eliza Gerhold IVSocial
influencer
1d 3h⊘Not fired———Sep 22, 2025Sep 24, 2025
41525619BOPIS order cancelled at storeClosedNormalMs. Sally Pfeffer—Leonard Waters-HowellEmail
gift-card
3h●Responded4/5——Sep 17, 2025Sep 24, 2025
57497516Gift card balance questionClosedUrgentNatalie Stehr—Mr. Lonie HudsonChat
loyaltywholesale
3d 3h⊘Not fired———Sep 18, 2025Sep 24, 2025
69991481Shipping cost questionClosedLowJacqueline Ferry—Faith HilllEmail
vipinfluencerrefund
3h○Sent, no reply———Sep 22, 2025Sep 24, 2025
61073451Lost package follow-upClosedNormalGayle HoweStudio ElevenMr. Cade SengerEmail
refundreturns
3h○Sent, no reply———Sep 22, 2025Sep 24, 2025
89057881Address change after shippingClosedNormalLesly Watsica—Jacklyn DareEmail—2h⊘Not fired———Sep 20, 2025Sep 24, 2025
68792290Refund not receivedClosedUrgentBradford Mraz—Chaz RennerEmail
wholesale
2h○Sent, no reply———Sep 21, 2025Sep 24, 2025
21482384Loyalty points not postingClosedNormalDr. Helmer Daniel—Miss Amber Hintz Sr.Chat
bopis
2h⊘Not fired———Sep 18, 2025Sep 24, 2025
77524944Question about product ingredientsClosedNormalWilfred Fay—Leonard Waters-HowellChat
shipping
2h○Sent, no reply———Sep 17, 2025Sep 24, 2025
04078115Return after 30-day windowClosedLowKatherine Conn—Garth DooleyEmail
shippingloyaltygift-card
4d 2h⊘Not fired———Sep 14, 2025Sep 24, 2025
70186617Restock alert for backorderClosedNormalLila Gutmann—Mr. Cade SengerEmail
sampleswholesalegift-card
1h○Sent, no reply———Sep 18, 2025Sep 24, 2025
58333564Refund not receivedClosedNormalDrake Harber—Eula McKenzieEmail
fragrancewholesaledamaged
1h○Sent, no reply———Sep 17, 2025Sep 24, 2025
47909873BOPIS order cancelled at storeClosedUrgentYolanda Klocko—Katrina JohnsChat
shade-matchdamaged
1h○Sent, no reply———Sep 17, 2025Sep 24, 2025
06153404Cancel subscription / Auto-replenishClosedNormalZachary Schmidt-Hudson—Amely PacochaEmail—1h⊘Not fired———Sep 18, 2025Sep 24, 2025
57272653Price match requestClosedLowD'angelo Koepp—Jacklyn DareEmail—1d○Sent, no reply———Sep 20, 2025Sep 24, 2025
04808743Cancel subscription / Auto-replenishClosedNormalMohamed O'Keefe—Kip Schroeder IVChat
samples
1d○Sent, no reply———Sep 16, 2025Sep 24, 2025
79235900Birthday gift not receivedClosedNormalKaren Flatley—Faith HilllChat
wholesaleinfluencerrefund
9d●Responded1/11——Sep 12, 2025Sep 24, 2025
50879699Loyalty points not postingClosedUrgentLavada Blick PhD—Chaz RennerEmail
samples
23h○Sent, no reply———Sep 20, 2025Sep 24, 2025
29870060BOPIS pickup not readyClosedNormalNathaniel McClure—Ignatius CummerataEmail—22h●Responded5/5——Sep 20, 2025Sep 24, 2025
77991066Cancel subscription / Auto-replenishClosedLowDr. Travis Koepp—Faith HilllEmail
influencerloyalty
21h●Responded3/5——Sep 19, 2025Sep 24, 2025
37862912Shipping cost questionClosedNormalMiss Edith RippinAurora Hotels GroupMr. Cade SengerEmail
wholesalefragrance
21h○Sent, no reply———Sep 22, 2025Sep 24, 2025
40145393Address change after shippingClosedNormalGiovanny Stroman—Dr. Mandy McLaughlinEmail
fragrance
1d 21h○Sent, no reply———Sep 20, 2025Sep 24, 2025
13143900Loyalty points not postingClosedNormalMyron Watsica—Oscar O'HaraChat
shade-match
20h⊘Not fired———Sep 20, 2025Sep 24, 2025
99069826Item authenticity concernClosedNormalHoward Bahringer—Mr. Lonie HudsonChat
returns
6d 20h○Sent, no reply———Sep 15, 2025Sep 24, 2025
03933862Insider tier issueClosedLowAdam Erdman—Jacklyn DarePhone
damaged
16h○Sent, no reply———Sep 19, 2025Sep 24, 2025
76668473Discount code not workingClosedNormalDexter Schneider—Ignatius CummerataEmail
appshipping
15h○Sent, no reply———Sep 19, 2025Sep 24, 2025
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