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Showing 9,601 - 9,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94448038 | Store experience feedback | Closed | Normal |  Alfred Quigley | — |  Mr. Eliza Gerhold IV | Chat | — | 16h | ●Responded | 5/5 | — | — | Aug 18, 2025 | Aug 21, 2025 |
| 64296933 | Cancel subscription / Auto-replenish | Closed | Normal |  Ms. Zoey Feeney | — |  Mr. Cade Senger | Social | — | 16h | ⊘Not fired | — | — | — | Aug 17, 2025 | Aug 21, 2025 |
| 14857948 | Pro discount enrollment | Closed | Low |  Elnora Yundt | — |  Katrina Johns | samples | 15h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 21, 2025 | |
| 01984285 | Klarna / Afterpay split issue | Closed | High |  Darrel Murazik | House of Lumière |  Tommy Kuvalis | — | 15h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 21, 2025 | |
| 48279246 | Wholesale order question | Closed | Normal |  Lynn Towne | — | Katrina Johns | Chat | samplesvip | 2d 13h | ⊘Not fired | — | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 75657596 | Pro discount enrollment | Closed | Normal | Darrel Murazik | House of Lumière |  Steve O'Conner | Chat | shade-matchbopiswholesale | 1d 13h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 21, 2025 |
| 69996367 | Shipping cost question | Closed | Normal |  Ebony Bosco | — |  Kaela Friesen | Chat | — | 11h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 21, 2025 |
| 08049295 | Allergic reaction concern | Closed | Normal | Ms. Zoey Feeney | — |  Lily Raynor | wholesalegift-card | 2d 10h | ●Responded | 1/11 | — | — | Aug 15, 2025 | Aug 21, 2025 | |
| 96793133 | Influencer code not working | Closed | Normal |  Omar Herzog | — |  Kip Schroeder IV | damagedshade-matchshipping | 1d 10h | ●Responded | 4/5 | — | — | Aug 15, 2025 | Aug 21, 2025 | |
| 88839603 | Order arrived damaged | Closed | Normal |  Raymond Feest | — |  Chaz Renner | Chat | shippingwholesale | 9h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 20, 2025 |
| 07762194 | Lost package follow-up | Closed | Normal |  Dr. Isaiah Bahringer | — |  Julie Hodkiewicz | Chat | fragrancewholesalegift-card | 2d 7h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 |
| 99874905 | Restock alert for backorder | Closed | Normal |  Hugh Cummerata | — |  Darryl Jacobi | — | 1d 7h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 | |
| 83265775 | Cancel subscription / Auto-replenish | Closed | High |  Nikko Cummerata | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 20, 2025 | |
| 07305171 | BOPIS pickup not ready | Closed | Normal |  Lilla Batz | — | Mr. Cade Senger | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 20, 2025 |
| 37984991 | Insider tier issue | Closed | Low |  Juanita Weissnat | — |  Ignatius Cummerata | Phone | — | 6h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 20, 2025 |
| 57019911 | Refund not received | Closed | Urgent |  Rochelle Kunze | — | Kip Schroeder IV | fragrancedamaged | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 | |
| 32190940 | BOPIS order cancelled at store | Closed | Normal |  Lela Block | — |  Yazmin Jast | samples | 2d 5h | ○Sent, no reply | — | — | — | Aug 11, 2025 | Aug 20, 2025 | |
| 78274249 | Wrong shade sent | Closed | Urgent |  Max Block | — | Chaz Renner | Chat | returns | 5h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 20, 2025 |
| 07757203 | Return after 30-day window | Closed | Normal |  Julio Denesik MD | — |  Vilma Gusikowski | Chat | refundbopissamples | 5h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 20, 2025 |
| 18956229 | Where is my order? | Closed | Normal |  Bruce Kozey | — | Steve O'Conner | Chat | bopisloyalty | 5h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 |
| 95479499 | Cancel subscription / Auto-replenish | Closed | Normal |  Neil Pfeffer | — | Chaz Renner | — | 5h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 20, 2025 | |
| 33034466 | Loyalty points not posting | Closed | Normal |  Myra Hilll | — | Tommy Kuvalis | Chat | shade-matchloyaltywholesale | 5h | ⊘Not fired | — | — | — | Aug 13, 2025 | Aug 20, 2025 |
| 24374327 | Loyalty points not posting | Closed | Normal |  Aric Ratke | — | Darryl Jacobi | Chat | damagedwholesale | 4h | ⊘Not fired | — | — | — | Aug 13, 2025 | Aug 20, 2025 |
| 94605661 | Pro discount enrollment | Closed | Normal |  Rodney Mills III | — |  Leonard Waters-Howell | influencerloyalty | 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 | |
| 14425681 | Discount code not working | Closed | Normal |  Forrest Considine-Conroy | — | Chaz Renner | — | 4h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 | |
| 91595376 | Cancel order request | Closed | Normal |  Kathryn Grimes-McLaughlin | — |  Amely Pacocha | refund | 4h | ●Responded | 4/5 | — | — | Aug 17, 2025 | Aug 20, 2025 | |
| 01139605 | App login problem | Closed | Low |  Cassidy Medhurst | Pacific Beauty Distributors | Darryl Jacobi | — | 2d 3h | ●Responded | 4/5 | — | — | Aug 12, 2025 | Aug 20, 2025 | |
| 15227818 | Price match request | Closed | Normal |  Alexandria Bailey | — | Lily Raynor | Phone | fragrancebopis | 3h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 20, 2025 |
| 02279099 | Pro discount enrollment | Closed | Normal |  Ettie Littel | — |  Jacklyn Dare | bopisrefundshade-match | 2h | ●Responded | 5/5 | — | — | Aug 13, 2025 | Aug 20, 2025 | |
| 65192051 | BOPIS pickup not ready | Closed | High |  Nathaniel Franecki | — | Lily Raynor | Chat | vipshade-match | 2h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 20, 2025 |
| 13308618 | Restock alert for backorder | Closed | Normal |  Miss Dino Hodkiewicz | — | Ignatius Cummerata | samplesrefund | 2h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 20, 2025 | |
| 89183713 | Wrong shade sent | Closed | Normal |  Anita Kerluke | — | Leonard Waters-Howell | — | 1h | ●Responded | 5/5 | — | — | Aug 13, 2025 | Aug 20, 2025 | |
| 81373761 | Item authenticity concern | Closed | Normal |  Eugene Spencer | — | Tommy Kuvalis | refundloyaltyshade-match | 1h | ●Responded | 5/5 | — | — | Aug 16, 2025 | Aug 20, 2025 | |
| 67683665 | App login problem | Closed | Low |  Dr. Salvatore Collins | — |  Dr. Mandy McLaughlin | Phone | fragrancebopisgift-card | 1h | ○Sent, no reply | — | — | — | Aug 17, 2025 | Aug 20, 2025 |
| 45120283 | Foundation match help | Closed | Normal |  Heather Kuhic | — | Kaela Friesen | Phone | vipbopiswholesale | 1h | ○Sent, no reply | — | — | — | Aug 13, 2025 | Aug 20, 2025 |
| 11620642 | App login problem | Closed | Normal |  Scottie Schaefer DDS | — | Ignatius Cummerata | Phone | wholesale | 1d | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 20, 2025 |
| 08584189 | Influencer code not working | Closed | High |  Kenton Weber | — | Tommy Kuvalis | Chat | app | 22h | ●Responded | 5/5 | — | — | Aug 18, 2025 | Aug 20, 2025 |
| 03196012 | Pro discount enrollment | Closed | Normal |  Orie Tillman | — | Yazmin Jast | bopis | 22h | ⊘Not fired | — | — | — | Aug 18, 2025 | Aug 20, 2025 | |
| 96466394 | Missing items in shipment | Closed | Normal |  Eliane Witting IV | — | Steve O'Conner | loyaltyshippingshade-match | 20h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 20, 2025 | |
| 88019579 | Lost package follow-up | Closed | Normal |  Tressie Cassin-Muller | — | Vilma Gusikowski | Phone | samplesshade-match | 20h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 |
| 96738301 | Refund not received | Closed | Urgent |  Michele Turcotte | — | Amely Pacocha | Phone | bopis | 2d 19h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 20, 2025 |
| 84677124 | Allergic reaction concern | Closed | Low |  Aliyah Lehner | — | Lily Raynor | wholesalegift-cardvip | 16h | ⊘Not fired | — | — | — | Aug 17, 2025 | Aug 20, 2025 | |
| 67887369 | Order arrived damaged | Closed | Normal |  Ted Swift | — | Steve O'Conner | Chat | — | 15h | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 20, 2025 |
| 58194718 | BOPIS pickup not ready | Closed | Low |  Maxine Kohler | — | Julie Hodkiewicz | Chat | — | 14h | ○Sent, no reply | — | — | — | Aug 16, 2025 | Aug 20, 2025 |
| 74963476 | Missing items in shipment | Closed | Normal |  Krista Franecki | — |  Eula McKenzie | — | 14h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 20, 2025 | |
| 17690328 | BOPIS order cancelled at store | Closed | Normal |  Deja Bahringer | — |  Oscar O'Hara | — | 13h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 20, 2025 | |
| 19633728 | BOPIS pickup not ready | Closed | Low |  Mr. Bradford Kutch | — | Tommy Kuvalis | — | 13h | ○Sent, no reply | — | — | — | Aug 12, 2025 | Aug 20, 2025 | |
| 31627098 | Address change after shipping | Closed | Normal |  Jay Langosh | — | Eula McKenzie | — | 12h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 20, 2025 | |
| 17947323 | Allergic reaction concern | Closed | Normal |  Theodore Jones | Aurora Hotels Group | Oscar O'Hara | Chat | bopis | 11h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 |
| 03587805 | Wrong shade sent | Closed | Low |  Mr. Clovis Schmidt | — | Mr. Eliza Gerhold IV | Phone | — | 10h | ○Sent, no reply | — | — | — | Aug 14, 2025 | Aug 20, 2025 |