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Showing 10,101 - 10,150 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 02225226 | Foundation match help | Closed | High |  Josephine Morissette | — |  Lily Raynor | loyaltywholesale | 2d 20h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 66042813 | Klarna / Afterpay split issue | Closed | Normal |  Elyse Ernser | — |  Julie Hodkiewicz | Social | — | 20h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 7, 2025 |
| 32410763 | Return after 30-day window | Closed | High |  Herman Altenwerth | — |  Miss Amber Hintz Sr. | fragrancevipdamaged | 19h | ●Responded | 1/5 | — | — | Jul 30, 2025 | Aug 7, 2025 | |
| 99186287 | Missing items in shipment | Closed | Normal |  Reggie Orn | — |  Faith Hilll | — | 19h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 7, 2025 | |
| 03201214 | Where is my order? | Closed | Normal |  Mike Reichel V | — |  Mr. Lonie Hudson | — | 18h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 7, 2025 | |
| 62743141 | Question about product ingredients | Closed | High |  Tim Reynolds | — |  Vilma Gusikowski | bopisfragrance | 18h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 7, 2025 | |
| 95360061 | Loyalty points not posting | Closed | Normal |  Waino Fadel | — |  Dr. Mandy McLaughlin | Chat | influencerappreturns | 15h | ●Responded | 10/11 | — | — | Aug 1, 2025 | Aug 7, 2025 |
| 24619919 | Loyalty points not posting | Closed | Normal |  Miss Emma Weimann | — |  Tommy Kuvalis | fragranceinfluencervip | 15h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 7, 2025 | |
| 03823703 | BOPIS pickup not ready | Closed | Low |  Elijah Paucek | Pacific Beauty Distributors |  Amely Pacocha | Chat | shipping | 6d 14h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Aug 7, 2025 |
| 14846168 | Influencer code not working | Closed | Normal |  Dr. Parker Rodriguez V | — | Vilma Gusikowski | shade-match | 12h | ●Responded | 5/5 | — | — | Jul 31, 2025 | Aug 7, 2025 | |
| 40361410 | Order arrived damaged | Closed | Normal |  Van Heaney | — |  Mr. Skyla Trantow | — | 7d 12h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Aug 7, 2025 | |
| 68351321 | Question about product ingredients | Closed | Low |  Jonatan Hammes-Toy | — |  Kaela Friesen | loyalty | 10h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 7, 2025 | |
| 65971967 | Missing items in shipment | Closed | Normal |  Delores Shanahan | — | Julie Hodkiewicz | — | 9h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 6, 2025 | |
| 02884917 | Klarna / Afterpay split issue | Closed | Normal |  Dr. Mamie Shields | — | Julie Hodkiewicz | gift-card | 6h | ●Responded | 1/5 | — | — | Jul 31, 2025 | Aug 6, 2025 | |
| 69403282 | Wrong shade sent | Closed | Normal |  Gilberto Kautzer | — | Vilma Gusikowski | bopis | 6h | ●Responded | 7/11 | — | — | Aug 1, 2025 | Aug 6, 2025 | |
| 37502599 | Discount code not working | Closed | Normal |  Karla Conroy | — |  Mr. Eliza Gerhold IV | Phone | — | 1d 6h | ●Responded | 4/5 | — | — | Jul 29, 2025 | Aug 6, 2025 |
| 22475395 | Allergic reaction concern | Closed | Normal |  Melanie Schmidt II | — | Dr. Mandy McLaughlin | refundvip | 5h | ●Responded | 4/5 | — | — | Jul 31, 2025 | Aug 6, 2025 | |
| 24278885 | Allergic reaction concern | Closed | High |  Daniella Berge | — |  Mr. Cade Senger | — | 5h | ●Responded | 5/5 | — | — | Aug 4, 2025 | Aug 6, 2025 | |
| 77339142 | Item authenticity concern | Closed | Normal |  Omer Balistreri V | — | Mr. Eliza Gerhold IV | influencerloyaltyrefund | 4h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 6, 2025 | |
| 63754767 | Address change after shipping | Closed | High |  Joel Runolfsdottir | — |  Steve O'Conner | — | 4h | ●Responded | 5/5 | — | — | Aug 5, 2025 | Aug 6, 2025 | |
| 54941445 | Insider tier issue | Closed | High |  Ellie Gulgowski | — | Kaela Friesen | Chat | gift-card | 9d 4h | ●Responded | 2/5 | — | — | Jul 23, 2025 | Aug 6, 2025 |
| 07102246 | Pro discount enrollment | Closed | High |  Clyde Berge | — |  Oscar O'Hara | appfragrance | 4h | ●Responded | 5/5 | — | — | Aug 1, 2025 | Aug 6, 2025 | |
| 80579546 | Missing items in shipment | Closed | Normal |  Berneice Heller | — |  Leonard Waters-Howell | loyalty | 4h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 6, 2025 | |
| 56388683 | Store experience feedback | Closed | Normal |  Catherine Walter | — |  Jacklyn Dare | bopis | 3h | ⊘Not fired | — | — | — | Aug 5, 2025 | Aug 6, 2025 | |
| 22780490 | Missing items in shipment | Closed | Normal | Jonatan Hammes-Toy | — | Miss Amber Hintz Sr. | returns | 2h | ●Responded | 9/11 | — | — | Aug 4, 2025 | Aug 6, 2025 | |
| 99426893 | Discount code not working | Closed | Normal |  Rogelio Conroy | — |  Ignatius Cummerata | Social | influencer | 2h | ⊘Not fired | — | — | — | Aug 1, 2025 | Aug 6, 2025 |
| 28899911 | Cancel order request | Closed | High |  Miss Dino Hodkiewicz | — | Tommy Kuvalis | appwholesale | 2h | ⊘Not fired | — | — | — | Aug 4, 2025 | Aug 6, 2025 | |
| 31147059 | Pro discount enrollment | Closed | Normal |  Gia Hodkiewicz | — |  Eula McKenzie | Chat | returnswholesaledamaged | 2h | ●Responded | 4/5 | — | — | Jul 30, 2025 | Aug 6, 2025 |
| 28867343 | Birthday gift not received | Closed | Low |  Skyla Hansen | Highland Apothecary Co | Ignatius Cummerata | — | 1h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 6, 2025 | |
| 11942936 | Address change after shipping | Closed | Low |  Ms. Ramona Treutel | — | Dr. Mandy McLaughlin | Chat | refundshade-match | 7d 1h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Aug 6, 2025 |
| 06626112 | Missing items in shipment | Closed | Low |  Ralph Pagac | — | Eula McKenzie | Chat | shippingdamagedfragrance | 1d | ⊘Not fired | — | — | — | Aug 4, 2025 | Aug 6, 2025 |
| 65168235 | Klarna / Afterpay split issue | Closed | Normal |  Miss Millie Grimes | — | Oscar O'Hara | samplesinfluencerdamaged | 23h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 6, 2025 | |
| 55714037 | BOPIS order cancelled at store | Closed | Normal |  Paul Durgan | — | Mr. Cade Senger | damaged | 22h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 6, 2025 | |
| 85840876 | Item authenticity concern | Closed | Normal |  Clinton Wolf | — |  Katrina Johns | samplesinfluencer | 7d 20h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Aug 6, 2025 | |
| 53215194 | Refund not received | Closed | Low |  Frankie Emard-Reinger | — | Katrina Johns | gift-card | 20h | ●Responded | 3/5 | — | — | Jul 29, 2025 | Aug 6, 2025 | |
| 16992167 | Address change after shipping | Closed | Normal |  Alejandro Bednar | — | Mr. Cade Senger | Chat | — | 19h | ⊘Not fired | — | — | — | Jul 31, 2025 | Aug 6, 2025 |
| 60727139 | Price match request | Closed | Normal |  Claire Hyatt | — | Dr. Mandy McLaughlin | Phone | influencer | 17h | ⊘Not fired | — | — | — | Jul 30, 2025 | Aug 6, 2025 |
| 08814970 | Address change after shipping | Closed | Normal |  Tracey Gusikowski | — | Miss Amber Hintz Sr. | damagedvipshade-match | 16h | ●Responded | 1/5 | — | — | Aug 3, 2025 | Aug 6, 2025 | |
| 98355050 | Missing items in shipment | Closed | High |  Martine O'Keefe | — | Mr. Lonie Hudson | Phone | — | 15h | ●Responded | 4/5 | — | — | Aug 1, 2025 | Aug 6, 2025 |
| 79929082 | Missing items in shipment | Closed | Normal |  Ron Sawayn | Highland Apothecary Co | Tommy Kuvalis | Phone | returnsrefundsamples | 1d 13h | ●Responded | 4/11 | — | — | Aug 3, 2025 | Aug 6, 2025 |
| 37379346 | Gift card balance question | Closed | Normal |  Eldridge Feeney | — | Leonard Waters-Howell | gift-cardbopis | 8d 13h | ●Responded | 2/5 | — | — | Jul 22, 2025 | Aug 6, 2025 | |
| 18734277 | App login problem | Closed | Normal |  Antoinette Schumm | — | Leonard Waters-Howell | fragrancewholesalegift-card | 13h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 6, 2025 | |
| 80709437 | Store experience feedback | Closed | Normal |  Jordan Harber-Padberg | — | Vilma Gusikowski | fragranceinfluencer | 12h | ○Sent, no reply | — | — | — | Aug 1, 2025 | Aug 6, 2025 | |
| 58509882 | Pro discount enrollment | Closed | Normal |  Jon Walter | — | Jacklyn Dare | — | 2d 8h | ●Responded | 4/5 | — | — | Jul 28, 2025 | Aug 5, 2025 | |
| 94491489 | Wrong shade sent | Closed | Normal |  Daniel Kovacek | — | Amely Pacocha | — | 7h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 5, 2025 | |
| 35572508 | Discount code not working | Closed | Normal | Mike Reichel V | — | Lily Raynor | refunddamaged | 7h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 5, 2025 | |
| 11229580 | Item authenticity concern | Closed | Normal |  Mr. Rufus Will I | — | Mr. Cade Senger | Phone | bopisdamaged | 2d 7h | ●Responded | 7/11 | — | — | Jul 31, 2025 | Aug 5, 2025 |
| 48840450 | Address change after shipping | Closed | Normal |  Ahmad Will | — | Oscar O'Hara | shippingvip | 7h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 5, 2025 | |
| 90501013 | App crashes at checkout | Closed | Normal |  Alvena Hartmann | — | Steve O'Conner | fragranceinfluencer | 6h | ●Responded | 5/5 | — | — | Aug 4, 2025 | Aug 5, 2025 | |
| 03924156 | Wrong shade sent | Closed | Low |  Harvey Reichert | — | Vilma Gusikowski | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 31, 2025 | Aug 5, 2025 |