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Showing 10,301 - 10,350 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 80100870 | Cancel order request | Closed | Normal |  Stacy McLaughlin | — |  Mr. Cade Senger | Chat | — | 6h | ●Responded | 3/5 | — | — | Jul 30, 2025 | Jul 31, 2025 |
| 27107189 | Pro discount enrollment | Closed | Normal |  Britney Kilback-Bartell | — |  Lily Raynor | — | 6h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 31, 2025 | |
| 34886443 | Pro discount enrollment | Closed | Normal |  Wilson Osinski | — |  Kip Schroeder IV | Chat | gift-cardfragrance | 6h | ●Responded | 3/5 | — | — | Jul 24, 2025 | Jul 31, 2025 |
| 45199691 | Birthday gift not received | Closed | Normal |  Sean Farrell Sr. | — |  Leonard Waters-Howell | Social | — | 5h | ⊘Not fired | — | — | — | Jul 26, 2025 | Jul 31, 2025 |
| 96607511 | Pro discount enrollment | Closed | Low |  Jack Purdy | — |  Mr. Eliza Gerhold IV | samplesinfluencer | 4h | ⊘Not fired | — | — | — | Jul 28, 2025 | Jul 31, 2025 | |
| 65452323 | Birthday gift not received | Closed | Normal |  Randal Dickens Jr. | — |  Jacklyn Dare | — | 4h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 31, 2025 | |
| 00236873 | Missing samples in order | Closed | High |  Alvena Hartmann | — |  Chaz Renner | Chat | damagedshippingsamples | 4h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Jul 31, 2025 |
| 87951433 | Discount code not working | Closed | Normal |  Pam Carter | — |  Steve O'Conner | returns | 2d 4h | ●Responded | 4/5 | — | — | Jul 25, 2025 | Jul 31, 2025 | |
| 09445903 | Restock alert for backorder | Closed | Normal |  Willard Ritchie | Marquee Events |  Mr. Lonie Hudson | damagedwholesale | 2d 3h | ⊘Not fired | — | — | — | Jul 26, 2025 | Jul 31, 2025 | |
| 34001500 | App crashes at checkout | Closed | Normal |  Horace Satterfield | — | Kip Schroeder IV | vipgift-card | 3h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 31, 2025 | |
| 70634185 | Pro discount enrollment | Closed | Normal |  Tara Bogan | — |  Oscar O'Hara | Phone | vipdamaged | 3h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Jul 31, 2025 |
| 24763928 | Loyalty points not posting | Closed | High |  Nathaniel Pagac | — |  Garth Dooley | — | 3h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Jul 31, 2025 | |
| 70752578 | Return after 30-day window | Closed | Normal |  Glen Wilkinson | — | Chaz Renner | damaged | 2h | ●Responded | 3/5 | — | — | Jul 28, 2025 | Jul 31, 2025 | |
| 73792503 | Klarna / Afterpay split issue | Closed | Low |  Robyn Price | — | Lily Raynor | Chat | loyaltyrefundreturns | 2h | ●Responded | 4/5 | — | — | Jul 27, 2025 | Jul 31, 2025 |
| 78042247 | App login problem | Closed | High |  Lester Sipes | — |  Yazmin Jast | Chat | shade-match | 2h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 31, 2025 |
| 21280092 | Return after 30-day window | Closed | Normal |  Della McKenzie | — | Oscar O'Hara | loyaltybopis | 2h | ●Responded | 2/5 | — | — | Jul 24, 2025 | Jul 31, 2025 | |
| 35836797 | Foundation match help | Closed | Normal |  Irma Fahey | — |  Miss Amber Hintz Sr. | influencerreturns | 1h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 31, 2025 | |
| 79177139 | App login problem | Closed | Urgent |  Ludwig Cruickshank | — | Steve O'Conner | shippinggift-cardwholesale | 1d | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 31, 2025 | |
| 29700360 | Gift card balance question | Closed | Normal |  Julia Bosco | — | Miss Amber Hintz Sr. | fragrancegift-cardshade-match | 1d | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 31, 2025 | |
| 73587341 | Klarna / Afterpay split issue | Closed | Low |  Diane Corkery | — |  Tommy Kuvalis | fragrancedamaged | 8d 23h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 31, 2025 | |
| 69788088 | App login problem | Closed | Normal |  Electa Friesen | — |  Vilma Gusikowski | Chat | — | 22h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 31, 2025 |
| 77532721 | Question about product ingredients | Closed | Normal |  Mr. Jesse Lueilwitz | — |  Darryl Jacobi | appshippingfragrance | 2d 22h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 31, 2025 | |
| 80924033 | Missing samples in order | Closed | Normal |  Gilbert Rau | — |  Dr. Mandy McLaughlin | Phone | samplesapp | 20h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 31, 2025 |
| 06518060 | Loyalty points not posting | Closed | Normal |  Barbara Herman | — |  Kaela Friesen | gift-cardvip | 19h | ●Responded | 5/5 | — | — | Jul 23, 2025 | Jul 31, 2025 | |
| 82023576 | Foundation match help | Closed | Normal |  Tasha Schultz | Coastal Spas & Wellness | Darryl Jacobi | loyalty | 18h | ⊘Not fired | — | — | — | Jul 23, 2025 | Jul 31, 2025 | |
| 24760939 | Insider tier issue | Closed | Normal |  Leo Becker-Dach | — | Vilma Gusikowski | — | 16h | ○Sent, no reply | — | — | — | Jul 26, 2025 | Jul 31, 2025 | |
| 70518623 | Discount code not working | Closed | Normal |  Johnny Fay | — |  Katrina Johns | fragranceappgift-card | 14h | ⊘Not fired | — | — | — | Jul 29, 2025 | Jul 31, 2025 | |
| 00866244 | Insider tier issue | Closed | Low |  Carol Stamm | — | Lily Raynor | vipbopis | 14h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 31, 2025 | |
| 05094330 | Missing items in shipment | Closed | Normal |  Dr. Bradly Lind | — | Yazmin Jast | Social | wholesaleinfluencer | 10h | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 31, 2025 |
| 14508432 | Loyalty points not posting | Closed | Normal |  Anna Schmitt | — |  Faith Hilll | shipping | 1d 8h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 30, 2025 | |
| 60959275 | Shipping cost question | Closed | Urgent |  Kane Bernier | — | Dr. Mandy McLaughlin | shade-matchapp | 8h | ○Sent, no reply | — | — | — | Jul 28, 2025 | Jul 30, 2025 | |
| 96545251 | Wrong shade sent | Closed | Normal |  Lorena Cremin Jr. | — | Mr. Cade Senger | returnsfragranceshipping | 1d 8h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 30, 2025 | |
| 02201707 | Foundation match help | Closed | High |  Ralph Pagac | — | Darryl Jacobi | shipping | 8d 8h | ●Responded | 2/5 | — | — | Jul 20, 2025 | Jul 30, 2025 | |
| 76912374 | Loyalty points not posting | Closed | Low |  Liza Kozey | — |  Mr. Skyla Trantow | shade-matchapp | 5d 7h | ⊘Not fired | — | — | — | Jul 19, 2025 | Jul 30, 2025 | |
| 11022105 | Return after 30-day window | Closed | Normal |  Dr. Clayton Reinger | — | Miss Amber Hintz Sr. | gift-cardbopisshipping | 2d 7h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 30, 2025 | |
| 16711165 | Discount code not working | Closed | Normal |  Delores Blick-Rohan | — | Mr. Cade Senger | Social | samples | 6h | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 30, 2025 |
| 10678676 | Price match request | Closed | Low |  Darrel Kautzer | — | Kaela Friesen | Chat | wholesaleshade-matchloyalty | 6h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 30, 2025 |
| 26416768 | Pro discount enrollment | Closed | Normal |  Frederique Bergstrom-Block MD | — | Darryl Jacobi | Chat | fragranceshade-matchloyalty | 5h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 30, 2025 |
| 59982276 | Cancel order request | Closed | High |  Toby Bruen | — | Katrina Johns | app | 5h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 | |
| 54614491 | Lost package follow-up | Closed | Low |  Dr. Jazmyn Wiegand-Wyman | — | Lily Raynor | shade-match | 2d 4h | ●Responded | 3/5 | — | — | Jul 25, 2025 | Jul 30, 2025 | |
| 64173816 | Shipping cost question | Closed | Normal |  Ms. Deshaun McCullough MD | — | Chaz Renner | apprefund | 3h | ●Responded | 10/11 | — | — | Jul 27, 2025 | Jul 30, 2025 | |
| 46602647 | Missing items in shipment | Closed | Normal |  Ronald Connelly | — | Tommy Kuvalis | Chat | samplesloyalty | 2h | ●Responded | 5/5 | — | — | Jul 24, 2025 | Jul 30, 2025 |
| 14419884 | App crashes at checkout | Closed | High |  Trever Durgan | — | Mr. Eliza Gerhold IV | Chat | — | 2h | ●Responded | 5/5 | — | — | Jul 28, 2025 | Jul 30, 2025 |
| 91293440 | Klarna / Afterpay split issue | Closed | Normal |  Patty Balistreri | — |  Julie Hodkiewicz | appreturns | 2h | ●Responded | 2/5 | — | — | Jul 28, 2025 | Jul 30, 2025 | |
| 58497696 | Question about product ingredients | Closed | Normal |  Elsie Bernier | — | Mr. Cade Senger | Chat | loyaltywholesale | 1d 2h | ●Responded | 1/11 | — | — | Jul 23, 2025 | Jul 30, 2025 |
| 46365994 | Influencer code not working | Closed | Normal |  Wendell Dickens | — | Oscar O'Hara | fragrance | 1h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 | |
| 62580822 | Shipping cost question | Closed | Normal |  Shelley Carroll | — | Katrina Johns | Chat | wholesale | 1h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 |
| 87961871 | Wrong shade sent | Closed | Normal |  Forrest Stehr | — | Vilma Gusikowski | influencerwholesale | 1d | ●Responded | 4/5 | — | — | Jul 23, 2025 | Jul 30, 2025 | |
| 91967423 | BOPIS pickup not ready | Closed | Normal |  Mr. Alonzo Effertz | — | Steve O'Conner | damagedvipsamples | 22h | ●Responded | 4/5 | — | — | Jul 25, 2025 | Jul 30, 2025 | |
| 13202399 | BOPIS pickup not ready | Closed | Normal |  Fleta Cassin-Rippin MD | — | Katrina Johns | Chat | appvip | 2d 21h | ●Responded | 4/5 | — | — | Jul 21, 2025 | Jul 30, 2025 |