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Showing 10,501 - 10,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 47235440 | Refund not received | Closed | Normal |  Alexandrea Stroman | — |  Jacklyn Dare | — | 22h | ●Responded | 5/5 | — | — | Jul 24, 2025 | Jul 26, 2025 | |
| 19596607 | Lost package follow-up | Closed | Normal |  Ms. Ella Kozey Sr. | — |  Kip Schroeder IV | Chat | samples | 2d 22h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 26, 2025 |
| 00362577 | Loyalty points not posting | Closed | Normal |  Salvatore Hammes | — | Jacklyn Dare | — | 21h | ⊘Not fired | — | — | — | Jul 19, 2025 | Jul 26, 2025 | |
| 17981838 | Wholesale order question | Closed | Urgent |  Rachel Kling | — |  Tommy Kuvalis | Social | — | 1d 21h | ⊘Not fired | — | — | — | Jul 18, 2025 | Jul 26, 2025 |
| 02285018 | Item authenticity concern | Closed | Normal |  Nathaniel Quigley-Ziemann | — |  Mr. Cade Senger | samplesgift-card | 2d 20h | ●Responded | 3/5 | — | — | Jul 18, 2025 | Jul 26, 2025 | |
| 49571898 | Item authenticity concern | Closed | High |  Enrique Walter | — |  Miss Amber Hintz Sr. | — | 17h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 26, 2025 | |
| 23686293 | Return after 30-day window | Closed | Low |  Rosemary Lesch-Block | — |  Mr. Skyla Trantow | Chat | — | 4d 13h | ○Sent, no reply | — | — | — | Jul 16, 2025 | Jul 26, 2025 |
| 49323239 | Missing items in shipment | Closed | Normal |  Jordi Gulgowski-Kautzer | — |  Oscar O'Hara | — | 12h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 26, 2025 | |
| 53584352 | Loyalty points not posting | Closed | Normal |  Lacy Schuppe | — |  Eula McKenzie | Chat | damagedrefundvip | 11h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 26, 2025 |
| 10648444 | Klarna / Afterpay split issue | Closed | Normal |  Aliyah Huel IV | — |  Yazmin Jast | damagedshippinginfluencer | 2d 9h | ○Sent, no reply | — | — | — | Jul 22, 2025 | Jul 25, 2025 | |
| 88279223 | App login problem | Closed | Low |  Harry Grimes | — | Jacklyn Dare | Chat | refundinfluencer | 6h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 25, 2025 |
| 15196045 | Pro discount enrollment | Closed | Normal |  Ron Jakubowski DVM | — |  Vilma Gusikowski | Chat | vipfragrance | 6h | ●Responded | 4/5 | — | — | Jul 23, 2025 | Jul 25, 2025 |
| 34131376 | Loyalty points not posting | Closed | High |  Marion Hermiston | — | Oscar O'Hara | damaged | 6h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 25, 2025 | |
| 02169586 | Address change after shipping | Closed | High |  Daniel Miller | — | Jacklyn Dare | — | 6h | ●Responded | 5/5 | — | — | Jul 20, 2025 | Jul 25, 2025 | |
| 33916787 | Missing items in shipment | Closed | Low |  Frederique Huels | — |  Amely Pacocha | damagedsamplesfragrance | 6h | ●Responded | 4/5 | — | — | Jul 23, 2025 | Jul 25, 2025 | |
| 58238442 | Missing samples in order | Closed | Normal |  Gennaro Jaskolski | — |  Julie Hodkiewicz | shade-matchapprefund | 6h | ●Responded | 5/5 | — | — | Jul 19, 2025 | Jul 25, 2025 | |
| 03943524 | Missing samples in order | Closed | Normal |  Alfred Hahn-Terry | — |  Lily Raynor | wholesale | 5h | ●Responded | 7/11 | — | — | Jul 21, 2025 | Jul 25, 2025 | |
| 03479859 | App login problem | Closed | Normal |  Alicia Tremblay | — | Kip Schroeder IV | returnsinfluencerdamaged | 5h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 41985485 | BOPIS order cancelled at store | Closed | Normal |  Roel Witting | — | Amely Pacocha | — | 5h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 97831235 | Loyalty points not posting | Closed | High |  Isai Prosacco IV | — |  Chaz Renner | shipping | 4h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 44199783 | Cancel subscription / Auto-replenish | Closed | High |  Ms. Alexandra Toy | — |  Ignatius Cummerata | Chat | samplesshippingdamaged | 4h | ●Responded | 2/5 | — | — | Jul 24, 2025 | Jul 25, 2025 |
| 66368489 | Foundation match help | Closed | Normal |  Katrina Hessel | — |  Leonard Waters-Howell | Phone | — | 3h | ●Responded | 4/5 | — | — | Jul 22, 2025 | Jul 25, 2025 |
| 18392400 | Lost package follow-up | Closed | Low |  Rhea Klein | — | Miss Amber Hintz Sr. | bopis | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 56611458 | Loyalty points not posting | Closed | Low |  Claude Reinger-Beatty | — | Yazmin Jast | gift-cardsamplesrefund | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 21346760 | Price match request | Closed | High |  Marian Wisoky | — | Jacklyn Dare | Chat | damagedreturns | 3h | ○Sent, no reply | — | — | — | Jul 20, 2025 | Jul 25, 2025 |
| 83943680 | Birthday gift not received | Closed | Low | Daniel Miller | — | Mr. Skyla Trantow | loyaltydamaged | 8d 3h | ○Sent, no reply | — | — | — | Jul 14, 2025 | Jul 25, 2025 | |
| 03289417 | Missing items in shipment | Closed | Low |  Hildegard Murray | — | Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 25, 2025 | |
| 92446276 | Insider tier issue | Closed | Normal |  Kaleigh Roob | — | Oscar O'Hara | vipsamplesgift-card | 3h | ⊘Not fired | — | — | — | Jul 24, 2025 | Jul 25, 2025 | |
| 41376030 | BOPIS pickup not ready | Closed | Normal |  Naomi Pacocha | — | Vilma Gusikowski | gift-cardbopisvip | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 58410486 | Cancel order request | Closed | Normal |  Blaise Schultz | — | Miss Amber Hintz Sr. | Chat | vipgift-cardbopis | 3h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 25, 2025 |
| 24816516 | Influencer code not working | Closed | High |  Mr. Sydnie Christiansen | — |  Garth Dooley | samples | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 58710325 | Wrong shade sent | Closed | High |  Rogelio Medhurst | — |  Katrina Johns | Phone | gift-cardloyaltybopis | 2h | ●Responded | 4/5 | — | — | Jul 22, 2025 | Jul 25, 2025 |
| 07629913 | App login problem | Closed | Normal |  Bridget Crist I | — | Julie Hodkiewicz | refundapp | 2h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 60342486 | Return after 30-day window | Closed | Normal |  Jaylon Turcotte | — |  Steve O'Conner | Phone | damaged | 1h | ○Sent, no reply | — | — | — | Jul 21, 2025 | Jul 25, 2025 |
| 18413052 | Influencer code not working | Closed | Normal |  Franklin Heller | — | Tommy Kuvalis | refundloyaltyshade-match | 1h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 68011987 | Foundation match help | Closed | Normal |  Kimberly Tremblay | — |  Faith Hilll | shippingreturns | 1h | ●Responded | 5/5 | — | — | Jul 24, 2025 | Jul 25, 2025 | |
| 90657089 | Refund not received | Closed | Normal |  Brando Reilly | — | Ignatius Cummerata | Chat | damagedfragrance | 1d | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 25, 2025 |
| 82263092 | Question about product ingredients | Closed | Normal |  Gayle Crist | — | Amely Pacocha | vip | 7d 23h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 25, 2025 | |
| 25706357 | Return after 30-day window | Closed | Normal |  Mrs. Joanne Quigley | — | Yazmin Jast | Chat | samplesshade-match | 23h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 25, 2025 |
| 48017151 | Missing samples in order | Closed | Low |  Sherman Gleason | — |  Mr. Lonie Hudson | Social | samplesloyaltyfragrance | 22h | ⊘Not fired | — | — | — | Jul 17, 2025 | Jul 25, 2025 |
| 99198162 | Cancel subscription / Auto-replenish | Closed | Normal |  Mr. Javier Rolfson | — | Ignatius Cummerata | shade-matchbopisvip | 1d 21h | ●Responded | 4/11 | — | — | Jul 17, 2025 | Jul 25, 2025 | |
| 98171900 | Lost package follow-up | Closed | Low |  Odie Becker | — | Jacklyn Dare | vipapp | 1d 20h | ●Responded | 4/11 | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 66023577 | Wrong shade sent | Closed | Normal |  Breana Shields | — | Faith Hilll | Chat | — | 19h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 25, 2025 |
| 81639646 | Store experience feedback | Closed | High |  Toby Gerhold | — |  Dr. Mandy McLaughlin | shade-matchinfluencer | 19h | ○Sent, no reply | — | — | — | Jul 23, 2025 | Jul 25, 2025 | |
| 65009610 | Foundation match help | Closed | Normal |  Jason Kuhlman | — | Steve O'Conner | Chat | fragranceinfluencersamples | 18h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 25, 2025 |
| 08996237 | App crashes at checkout | Closed | Normal |  Dr. Clayton Reinger | — | Amely Pacocha | Chat | shippinggift-cardsamples | 2d 15h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 |
| 87260383 | Missing items in shipment | Closed | High |  Norberto Kertzmann | — | Eula McKenzie | — | 12h | ●Responded | 7/11 | — | — | Jul 22, 2025 | Jul 25, 2025 | |
| 05672527 | Discount code not working | Closed | Normal |  Jeannette Bosco-Grimes | — | Garth Dooley | Social | loyaltybopisrefund | 1d 12h | ⊘Not fired | — | — | — | Jul 17, 2025 | Jul 25, 2025 |
| 29647483 | BOPIS pickup not ready | Closed | Normal |  Dora Mills-Koepp | — | Ignatius Cummerata | bopisappshade-match | 1d 11h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 25, 2025 | |
| 36307842 | BOPIS pickup not ready | Closed | Normal |  Cassidy Medhurst | Pacific Beauty Distributors | Mr. Skyla Trantow | returns | 11h | ○Sent, no reply | — | — | — | Jul 17, 2025 | Jul 25, 2025 |