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Showing 12,151 - 12,200 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 63879773 | Order arrived damaged | Closed | High |  Anthony Streich | — |  Mr. Skyla Trantow | Chat | appinfluencer | 6h | ●Responded | 5/5 | — | — | Jun 2, 2025 | Jun 7, 2025 |
| 28166538 | Return after 30-day window | Closed | Normal |  Shanie Wolff | — |  Chaz Renner | fragrance | 1d 6h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 7, 2025 | |
| 95295412 | Wholesale order question | Closed | High |  Bruce Kozey | — |  Jacklyn Dare | Phone | vipwholesaledamaged | 5h | ●Responded | 5/5 | — | — | Jun 4, 2025 | Jun 7, 2025 |
| 59577854 | Cancel order request | Closed | Normal |  Lesley Rowe Sr. | — |  Darryl Jacobi | Social | loyaltydamagedvip | 5h | ⊘Not fired | — | — | — | Jun 5, 2025 | Jun 7, 2025 |
| 17571200 | Cancel subscription / Auto-replenish | Closed | Normal |  Dr. Mariela Champlin | — |  Vilma Gusikowski | Chat | bopisfragrancedamaged | 6d 5h | ●Responded | 1/5 | — | — | May 26, 2025 | Jun 7, 2025 |
| 31882194 | Store experience feedback | Closed | Normal |  Kaleb Block | — |  Mr. Eliza Gerhold IV | Chat | loyaltyrefund | 4h | ⊘Not fired | — | — | — | Jun 5, 2025 | Jun 7, 2025 |
| 34093171 | Klarna / Afterpay split issue | Closed | Normal |  Lauren Bergnaum | — |  Kip Schroeder IV | Chat | bopisreturnsshade-match | 4h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 7, 2025 |
| 26087120 | Wrong shade sent | Closed | Normal |  Mary Renner | — | Jacklyn Dare | Chat | refundvipreturns | 3h | ●Responded | 5/5 | — | — | May 31, 2025 | Jun 7, 2025 |
| 95901874 | Allergic reaction concern | Closed | Normal |  Mr. Sheridan Trantow | — | Mr. Eliza Gerhold IV | — | 3h | ●Responded | 4/5 | — | — | Jun 6, 2025 | Jun 7, 2025 | |
| 89266523 | Where is my order? | Closed | Normal |  Travon Kuhic V | — |  Kaela Friesen | Chat | loyaltyinfluencer | 2h | ⊘Not fired | — | — | — | Jun 2, 2025 | Jun 7, 2025 |
| 51348690 | Shipping cost question | Closed | Normal |  Dr. Carey Waters | — |  Garth Dooley | damagedreturnsinfluencer | 2h | ●Responded | 4/5 | — | — | Jun 5, 2025 | Jun 7, 2025 | |
| 24567979 | Allergic reaction concern | Closed | Low | Dr. Carey Waters | — | Chaz Renner | Chat | shippingsamplesshade-match | 2h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 7, 2025 |
| 55261143 | Address change after shipping | Closed | Normal |  Daniella Berge | — |  Ignatius Cummerata | bopissamplesinfluencer | 2h | ●Responded | 4/5 | — | — | Jun 1, 2025 | Jun 7, 2025 | |
| 37050448 | Foundation match help | Closed | Normal |  Katelyn Dickens Jr. | — |  Yazmin Jast | Chat | — | 2h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 7, 2025 |
| 29035780 | Store experience feedback | Closed | Normal |  Tyra Konopelski DDS | — | Kaela Friesen | Chat | damagedrefund | 2h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 7, 2025 |
| 55034021 | Cancel subscription / Auto-replenish | Closed | Normal |  Amos Barton | — |  Katrina Johns | returns | 1h | ●Responded | 5/5 | — | — | Jun 4, 2025 | Jun 7, 2025 | |
| 63467921 | Birthday gift not received | Closed | Normal |  Reginald Paucek | Aurora Hotels Group |  Mr. Lonie Hudson | damagedreturnsgift-card | 1h | ●Responded | 5/5 | — | — | Jun 6, 2025 | Jun 7, 2025 | |
| 01726756 | Missing items in shipment | Closed | High |  Tim Hand | — | Chaz Renner | Chat | vip | 1h | ●Responded | 2/5 | — | — | Jun 5, 2025 | Jun 7, 2025 |
| 15136988 | Wrong shade sent | Closed | Normal |  Francesca Deckow DVM | — | Chaz Renner | Phone | — | 1h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 7, 2025 |
| 73191859 | Return after 30-day window | Closed | Low |  Dessie Lubowitz | — |  Dr. Mandy McLaughlin | loyalty | 1d | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 7, 2025 | |
| 76436066 | Birthday gift not received | Closed | Normal |  Camden Block | — |  Faith Hilll | gift-card | 23h | ●Responded | 5/5 | — | — | May 30, 2025 | Jun 7, 2025 | |
| 00786591 | Cancel subscription / Auto-replenish | Closed | Normal |  Clara Brekke | — | Mr. Lonie Hudson | influencerreturns | 20h | ●Responded | 5/5 | — | — | Jun 3, 2025 | Jun 7, 2025 | |
| 92897052 | Wholesale order question | Closed | Normal |  Retha Boyer Jr. | — | Faith Hilll | Chat | returns | 18h | ●Responded | 5/5 | — | — | May 31, 2025 | Jun 7, 2025 |
| 20739502 | BOPIS pickup not ready | Closed | Normal |  Viola Kling MD | — |  Lily Raynor | — | 17h | ○Sent, no reply | — | — | — | Jun 4, 2025 | Jun 7, 2025 | |
| 77295862 | Lost package follow-up | Closed | Normal | Anthony Streich | — | Dr. Mandy McLaughlin | fragrancevipapp | 1d 11h | ○Sent, no reply | — | — | — | May 31, 2025 | Jun 7, 2025 | |
| 43042968 | Cancel subscription / Auto-replenish | Closed | Low |  Lester Sipes | — |  Amely Pacocha | influencer | 2d 10h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 7, 2025 | |
| 15416725 | Item authenticity concern | Closed | Normal |  Brandi Wehner | — | Lily Raynor | gift-cardappfragrance | 1d 8h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 | |
| 96618335 | Foundation match help | Closed | Normal |  Ms. Nadia Yundt | — |  Eula McKenzie | appdamagedinfluencer | 6h | ●Responded | 4/5 | — | — | May 30, 2025 | Jun 6, 2025 | |
| 23630243 | Missing items in shipment | Closed | Normal |  Ernie West | — | Chaz Renner | Chat | damagedinfluencervip | 6h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 6, 2025 |
| 98980956 | App login problem | Closed | Normal |  Milan Graham Jr. | — |  Leonard Waters-Howell | damagedshade-match | 6h | ●Responded | 5/5 | — | — | Jun 4, 2025 | Jun 6, 2025 | |
| 19462130 | Order arrived damaged | Closed | Low |  Molly Leffler | — |  Tommy Kuvalis | — | 1d 6h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 6, 2025 | |
| 33221959 | Refund not received | Closed | Low |  Ms. Jeannette Heaney | — | Mr. Eliza Gerhold IV | shipping | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | Jun 6, 2025 | |
| 25745792 | Discount code not working | Closed | High |  Cullen Herzog | — | Chaz Renner | shippingrefundinfluencer | 5h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 | |
| 17890120 | Lost package follow-up | Closed | High |  Dr. Granville Shields V | — |  Miss Amber Hintz Sr. | refundreturnsgift-card | 4d 5h | ●Responded | 7/11 | — | — | May 30, 2025 | Jun 6, 2025 | |
| 93493938 | Price match request | Closed | Normal |  Alda Pagac | — | Mr. Skyla Trantow | Chat | fragranceloyaltyvip | 4h | ●Responded | 5/5 | — | — | Jun 4, 2025 | Jun 6, 2025 |
| 01451290 | Item authenticity concern | Closed | Normal |  Mr. Idella Schoen | — | Dr. Mandy McLaughlin | Chat | vipshade-matchdamaged | 4h | ●Responded | 5/5 | — | — | May 30, 2025 | Jun 6, 2025 |
| 97924084 | Birthday gift not received | Closed | Normal |  Mr. Ian Schuppe-Stamm | — | Faith Hilll | Social | loyaltybopisapp | 4h | ⊘Not fired | — | — | — | Jun 2, 2025 | Jun 6, 2025 |
| 07261163 | Question about product ingredients | Closed | High |  Rogelio Conroy | — | Faith Hilll | Phone | fragrancegift-cardapp | 3h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 6, 2025 |
| 52445460 | Wrong shade sent | Closed | Normal |  Rogelio Medhurst | — | Vilma Gusikowski | shade-matchwholesalereturns | 2d 3h | ⊘Not fired | — | — | — | May 29, 2025 | Jun 6, 2025 | |
| 10968776 | Address change after shipping | Closed | Normal |  Gayle Crist | — | Dr. Mandy McLaughlin | — | 3h | ●Responded | 5/5 | — | — | Jun 2, 2025 | Jun 6, 2025 | |
| 26354184 | Loyalty points not posting | Closed | Normal |  Darrick Haley | — | Jacklyn Dare | returnsloyalty | 3h | ○Sent, no reply | — | — | — | Jun 2, 2025 | Jun 6, 2025 | |
| 48480735 | Lost package follow-up | Closed | Normal |  Faye Beier | — | Chaz Renner | Chat | refundappinfluencer | 2d 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 6, 2025 |
| 25713186 | Allergic reaction concern | Closed | Low |  Larue Kuhic | — | Jacklyn Dare | Chat | returns | 3h | ●Responded | 7/11 | — | — | Jun 5, 2025 | Jun 6, 2025 |
| 37512070 | Return after 30-day window | Closed | Normal |  Randall Kirlin | — | Mr. Eliza Gerhold IV | Chat | damaged | 2h | ●Responded | 4/5 | — | — | May 30, 2025 | Jun 6, 2025 |
| 92399261 | Klarna / Afterpay split issue | Closed | Normal |  Ms. Dagmar Cremin | — |  Oscar O'Hara | Chat | damagedbopisinfluencer | 2h | ●Responded | 5/5 | — | — | Jun 5, 2025 | Jun 6, 2025 |
| 92298989 | Price match request | Closed | High |  Mrs. Juana Russel | — | Dr. Mandy McLaughlin | shippingdamaged | 2h | ⊘Not fired | — | — | — | May 31, 2025 | Jun 6, 2025 | |
| 75953156 | Missing items in shipment | Closed | Normal |  Jay Langosh | — | Oscar O'Hara | refundbopis | 2h | ●Responded | 5/5 | — | — | Jun 5, 2025 | Jun 6, 2025 | |
| 61361937 | Cancel order request | Closed | High |  Ms. Ella Kozey Sr. | — | Faith Hilll | Phone | refundreturnsvip | 2h | ●Responded | 5/5 | — | — | Jun 2, 2025 | Jun 6, 2025 |
| 27875463 | Pro discount enrollment | Closed | Normal |  Everette Bosco | — | Vilma Gusikowski | appfragrance | 2h | ●Responded | 5/5 | — | — | Jun 5, 2025 | Jun 6, 2025 | |
| 11587437 | Influencer code not working | Closed | High |  Damien Stehr | — | Ignatius Cummerata | Phone | — | 2h | ○Sent, no reply | — | — | — | Jun 3, 2025 | Jun 6, 2025 |