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Showing 12,751 - 12,800 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79511065 | Question about product ingredients | Open | Normal |  Mr. Helene Stark | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | Jan 23, 2026 | - | |
| 55255245 | Gift card balance question | Solved | Normal |  Drew Casper | — |  Kip Schroeder IV | Phone | gift-card | 7d 12h | ○Sent, no reply | — | — | — | Dec 9, 2025 | - |
| 13665801 | Loyalty points not posting | Open | Normal |  Abraham Kulas | — |  Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 99348114 | Gift card balance question | Solved | Normal |  Breana Shields | — |  Miss Amber Hintz Sr. | Chat | refundshade-matchreturns | 3d 10h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 08661324 | Price match request | Solved | Low |  Marvin Collier | — |  Mr. Eliza Gerhold IV | refundgift-cardinfluencer | 2d 10h | ●Responded | 4/5 | — | — | Oct 4, 2025 | - | |
| 65000805 | Refund not received | Solved | Normal |  Marilou Larson | — |  Kaela Friesen | vipreturnsfragrance | 8h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 08642721 | Birthday gift not received | Pending | Normal |  Milton Welch | — |  Ignatius Cummerata | vipbopis | - | —Skipped | — | — | — | Jun 23, 2025 | - | |
| 95153186 | Shipping cost question | Solved | Low |  Rickey Wilkinson | — | Jacklyn Dare | damagedbopiswholesale | 1d 6h | ●Responded | 2/5 | — | — | Jan 5, 2026 | - | |
| 97766321 | Address change after shipping | Solved | Normal |  Mrs. Juana Russel | — |  Faith Hilll | Chat | loyalty | 6h | ●Responded | 5/5 | — | — | Mar 5, 2026 | - |
| 16191618 | Cancel subscription / Auto-replenish | Solved | Normal |  Melody Runolfsdottir | — |  Mr. Skyla Trantow | bopisvip | 6h | ●Responded | 5/5 | — | — | Nov 13, 2025 | - | |
| 99510714 | BOPIS pickup not ready | Solved | Normal |  Brittany Tromp | — | Mr. Skyla Trantow | influencersamplesbopis | 1d | ●Responded | 10/11 | — | — | Apr 30, 2026 | - | |
| 85516364 | Question about product ingredients | Solved | Low |  Suzanne Rolfson Sr. | — | Kaela Friesen | refundgift-cardsamples | 3h | ⊘Not fired | — | — | — | Jul 18, 2025 | - | |
| 49760681 | Foundation match help | Solved | Low |  Mrs. Penny Muller-Howell | — | Kip Schroeder IV | Chat | — | 3d 4h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 23298023 | Restock alert for backorder | Solved | Normal |  Geraldine Bahringer | — |  Garth Dooley | damagedwholesalegift-card | 2h | ●Responded | 4/5 | — | — | Sep 23, 2025 | - | |
| 70816683 | BOPIS pickup not ready | Solved | Normal |  Katherine Conn | — |  Mr. Cade Senger | returnsshippingdamaged | 22h | ●Responded | 4/5 | — | — | May 14, 2026 | - | |
| 78159352 | Address change after shipping | Solved | Normal |  Van O'Kon | — |  Eula McKenzie | — | 3h | ●Responded | 5/5 | — | — | Jul 31, 2025 | - | |
| 54918446 | Lost package follow-up | Solved | Normal |  Dr. Janelle Mills | — | Mr. Eliza Gerhold IV | returnsshipping | 6h | ⊘Not fired | — | — | — | May 21, 2026 | - | |
| 29860725 | Question about product ingredients | Solved | High |  Tavares Senger | — |  Yazmin Jast | returnssamplesloyalty | 2h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - | |
| 26680868 | Shipping cost question | Pending | High |  Makenna Douglas MD | — |  Katrina Johns | — | - | —Skipped | — | — | — | Nov 6, 2025 | - | |
| 83088982 | Price match request | Solved | High |  Leann Spencer | — |  Mr. Lonie Hudson | Chat | refund | 1h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - |
| 52969918 | Klarna / Afterpay split issue | Solved | Low |  Marie Kshlerin | — |  Vilma Gusikowski | — | 1d 20h | ○Sent, no reply | — | — | — | May 22, 2025 | - | |
| 32218343 | Pro discount enrollment | Solved | Normal |  Joshua Douglas | — | Kaela Friesen | — | 6h | ○Sent, no reply | — | — | — | May 1, 2026 | - | |
| 81873307 | Question about product ingredients | Pending | Normal |  Reese Senger | — | Kaela Friesen | Phone | — | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 88673174 | Discount code not working | Solved | Normal |  Willy Welch | House of Lumière | Mr. Skyla Trantow | Chat | — | 5h | ○Sent, no reply | — | — | — | Jul 29, 2025 | - |
| 40209956 | Refund not received | Solved | Normal |  Chanelle Kuhlman | — | Yazmin Jast | fragrancevipreturns | 5h | ⊘Not fired | — | — | — | Feb 2, 2026 | - | |
| 65405366 | Lost package follow-up | Solved | High |  Petra Bogisich | — | Yazmin Jast | Chat | appshippingvip | 6h | ○Sent, no reply | — | — | — | May 6, 2026 | - |
| 12344436 | Missing samples in order | Solved | High |  Gail Bradtke | — |  Leonard Waters-Howell | — | 2d 18h | ●Responded | 4/5 | — | — | Jan 27, 2026 | - | |
| 04848693 | Refund not received | Solved | Normal |  Helga Wiza V | — | Katrina Johns | damagedshippingfragrance | 14h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 79021806 | Discount code not working | Pending | Normal |  Noel Stracke | — | Jacklyn Dare | vipsamplesfragrance | - | —Skipped | — | — | — | Jun 3, 2025 | - | |
| 25955315 | Cancel order request | Solved | High |  Della Cruickshank | — | Yazmin Jast | influencer | 4h | ⊘Not fired | — | — | — | Jun 6, 2025 | - | |
| 34575050 | Price match request | Solved | Normal |  Juana Keeling | — | Jacklyn Dare | Chat | damaged | 1h | ●Responded | 10/11 | — | — | Mar 10, 2026 | - |
| 89601275 | Discount code not working | Solved | Urgent |  Mildred Gutkowski | — | Garth Dooley | — | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 09791664 | Cancel order request | Solved | High |  Weston Bogisich | — | Mr. Cade Senger | app | 4h | ●Responded | 5/5 | — | — | Jun 14, 2025 | - | |
| 88373256 | Return after 30-day window | Solved | Normal |  Lesley Rowe Sr. | — |  Darryl Jacobi | Phone | fragranceapp | 4h | ○Sent, no reply | — | — | — | Jul 21, 2025 | - |
| 67064836 | App login problem | Solved | Normal |  Nadine Gleason | — | Vilma Gusikowski | returns | 11h | ●Responded | 5/5 | — | — | Feb 25, 2026 | - | |
| 13441487 | Loyalty points not posting | Solved | Normal |  Lauriane Labadie | — |  Oscar O'Hara | Chat | samplesinfluencerwholesale | 2d 11h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - |
| 10518712 | Where is my order? | Solved | Normal |  Jude Heidenreich | — | Darryl Jacobi | Chat | refundwholesale | 4h | ○Sent, no reply | — | — | — | Jan 27, 2026 | - |
| 09201327 | Where is my order? | Open | Normal |  Miss Beatrice Dach | — | Miss Amber Hintz Sr. | Chat | loyaltyappshipping | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 92507372 | Cancel subscription / Auto-replenish | Open | Urgent |  Toby Weimann | — | Yazmin Jast | Chat | loyaltyapp | - | —Skipped | — | — | — | Jul 24, 2025 | - |
| 37914713 | Klarna / Afterpay split issue | Solved | Normal |  Miss Evalyn O'Connell DVM | — | Faith Hilll | apprefundvip | 4h | ○Sent, no reply | — | — | — | Jan 24, 2026 | - | |
| 98170646 | Lost package follow-up | Solved | Normal |  Kristen Rempel | — | Eula McKenzie | — | 13h | ●Responded | 9/11 | — | — | Oct 4, 2025 | - | |
| 18855204 | Address change after shipping | Solved | Normal | Rickey Wilkinson | — | Mr. Cade Senger | Social | samplesshade-match | 3h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |
| 10343356 | Allergic reaction concern | Solved | Normal |  Montana Gutmann | — | Mr. Cade Senger | Chat | influencerapp | 3h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 53457680 | Store experience feedback | Open | Normal |  Leigh Breitenberg IV | — | Mr. Skyla Trantow | — | - | —Skipped | — | — | — | May 31, 2025 | - | |
| 59619297 | Discount code not working | Solved | Urgent |  Myra Hilll | — |  Julie Hodkiewicz | — | 17h | ○Sent, no reply | — | — | — | Sep 1, 2025 | - | |
| 56309867 | Cancel subscription / Auto-replenish | Solved | Normal |  Kelsi Crooks | — | Katrina Johns | Chat | shade-matchinfluencer | 16h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 43583103 | Cancel subscription / Auto-replenish | Solved | Normal |  Immanuel Hayes | — | Katrina Johns | Chat | influencerwholesale | 13h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - |
| 14653293 | Cancel subscription / Auto-replenish | Pending | Normal |  Miss Brady Heller | — | Mr. Eliza Gerhold IV | Phone | shipping | - | —Skipped | — | — | — | Dec 31, 2025 | - |
| 80980582 | Cancel order request | Solved | Normal |  Lauren Bergnaum | — | Julie Hodkiewicz | bopis | 6h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 41955652 | Wrong shade sent | Solved | Normal |  Henrietta Jacobi DDS | — |  Lily Raynor | shade-match | 13h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - |