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Showing 13,501 - 13,550 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 91792722 | Restock alert for backorder | Solved | Normal |  Mr. Kelvin Volkman | — |  Oscar O'Hara | returns | 4h | ○Sent, no reply | — | — | — | Jul 3, 2025 | - | |
| 98810161 | Birthday gift not received | Solved | Normal |  Mr. Brendan Tillman | — |  Miss Amber Hintz Sr. | app | 3h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |
| 58572321 | Missing samples in order | Solved | Normal |  Marilou Luettgen | — |  Eula McKenzie | — | 20h | ●Responded | 1/5 | — | — | Oct 15, 2025 | - | |
| 41974471 | Loyalty points not posting | Solved | Normal |  Richmond Senger | — |  Kip Schroeder IV | Chat | loyalty | 1d 10h | ●Responded | 7/11 | — | — | Nov 28, 2025 | - |
| 14855202 | Cancel subscription / Auto-replenish | Open | Normal |  Santos Douglas | — |  Chaz Renner | Chat | — | - | —Skipped | — | — | — | Nov 7, 2025 | - |
| 44381654 | Birthday gift not received | Pending | Normal |  Amira Howe | — |  Mr. Skyla Trantow | vipbopisrefund | - | —Skipped | — | — | — | Nov 14, 2025 | - | |
| 59283654 | Restock alert for backorder | Solved | Normal |  Rickey Wilkinson | — |  Tommy Kuvalis | Chat | gift-card | 2h | ●Responded | 1/5 | — | — | Oct 6, 2025 | - |
| 55296489 | Allergic reaction concern | Solved | Low |  Jenna Boyer-Ankunding | — | Tommy Kuvalis | gift-cardappshipping | 6h | ●Responded | 4/5 | — | — | Sep 18, 2025 | - | |
| 00378363 | Foundation match help | Pending | High |  Brandi Wehner | — |  Leonard Waters-Howell | gift-card | - | —Skipped | — | — | — | Mar 13, 2026 | - | |
| 03465477 | Influencer code not working | Solved | High |  Gia Hodkiewicz | — |  Mr. Cade Senger | shipping | 6h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 59656679 | Foundation match help | Solved | Normal |  Damien Stehr | — |  Amely Pacocha | — | 19h | ●Responded | 4/5 | — | — | Apr 13, 2026 | - | |
| 06293006 | Address change after shipping | Solved | Urgent |  Ottis Maggio | — |  Mr. Lonie Hudson | Chat | viprefundfragrance | 2h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - |
| 56476677 | Allergic reaction concern | Pending | Normal |  Tommie Zemlak | — |  Dr. Mandy McLaughlin | influencerloyalty | - | —Skipped | — | — | — | Nov 22, 2025 | - | |
| 38134743 | Gift card balance question | Open | High |  Opal Considine | — | Tommy Kuvalis | returnswholesale | - | —Skipped | — | — | — | Mar 4, 2026 | - | |
| 85814513 | Birthday gift not received | Solved | Normal |  Eugene Reichert II | — | Kip Schroeder IV | returnsbopisloyalty | 1d | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | |
| 29048039 | Klarna / Afterpay split issue | Solved | Low |  Ramon Feeney | — | Kip Schroeder IV | Chat | loyalty | 6d 14h | ○Sent, no reply | — | — | — | May 29, 2025 | - |
| 81161809 | Return after 30-day window | Solved | Normal |  Nicolas Rau Sr. | — |  Mr. Eliza Gerhold IV | Phone | — | 16h | ●Responded | 5/5 | — | — | Aug 21, 2025 | - |
| 71647979 | Birthday gift not received | Solved | Normal |  Britney Kilback-Bartell | — |  Faith Hilll | Chat | samplesloyalty | 23h | ⊘Not fired | — | — | — | Oct 15, 2025 | - |
| 03086895 | Question about product ingredients | Solved | Low |  Nick Murray | — |  Katrina Johns | refundfragrance | 1d 15h | ●Responded | 7/11 | — | — | Jun 24, 2025 | - | |
| 00211689 | BOPIS pickup not ready | Solved | Normal |  Dr. Salvatore Collins | — | Mr. Lonie Hudson | samplesvipfragrance | 6h | ○Sent, no reply | — | — | — | Jan 9, 2026 | - | |
| 61669647 | Allergic reaction concern | Solved | High |  Lamar Erdman | — |  Darryl Jacobi | returnssamples | 2h | ⊘Not fired | — | — | — | Oct 23, 2025 | - | |
| 17699364 | Where is my order? | Open | Normal |  Alfred Dibbert | — |  Vilma Gusikowski | Phone | returns | - | —Skipped | — | — | — | Apr 7, 2026 | - |
| 80928509 | Missing samples in order | Solved | Normal |  Myra Feeney | — | Dr. Mandy McLaughlin | Chat | loyaltyinfluencersamples | 9d 2h | ⊘Not fired | — | — | — | Apr 8, 2026 | - |
| 21385991 | Item authenticity concern | Solved | Normal |  Elyse Ernser | — | Mr. Lonie Hudson | Chat | wholesale | 23h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - |
| 03636909 | Store experience feedback | Solved | Normal |  Kavon Abbott | — |  Ignatius Cummerata | refundgift-card | 2h | ●Responded | 4/5 | — | — | Nov 20, 2025 | - | |
| 05828292 | Cancel order request | Pending | Normal |  Carol Stamm | — |  Jacklyn Dare | Phone | influencerapp | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 70567749 | BOPIS pickup not ready | Solved | Low |  Toby Weimann | — |  Kaela Friesen | — | 5h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 21218763 | Allergic reaction concern | Solved | Normal |  Ottilie Stroman | — |  Lily Raynor | Chat | — | 19h | ○Sent, no reply | — | — | — | Jul 7, 2025 | - |
| 03181151 | Foundation match help | Solved | Normal |  Layla Rau | — | Mr. Lonie Hudson | influencerloyalty | 1d 14h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - | |
| 88459379 | Klarna / Afterpay split issue | Pending | Normal |  Helga Wiza V | — | Miss Amber Hintz Sr. | Phone | — | - | —Skipped | — | — | — | Feb 28, 2026 | - |
| 97851580 | Loyalty points not posting | Solved | Normal |  Mr. Darrin Vandervort MD | Pacific Beauty Distributors | Tommy Kuvalis | influencer | 15h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 10710237 | Discount code not working | Pending | Normal |  Emmanuelle Glover | — | Tommy Kuvalis | Social | shippinginfluencerwholesale | - | —Skipped | — | — | — | Sep 19, 2025 | - |
| 18117473 | Allergic reaction concern | Solved | Normal |  Titus King IV | — | Katrina Johns | — | 15h | ●Responded | 9/11 | — | — | Sep 18, 2025 | - | |
| 83432028 | Shipping cost question | Solved | Low |  Michael Raynor | — | Mr. Eliza Gerhold IV | Phone | bopisshippingloyalty | 5d 11h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - |
| 84192655 | Price match request | Solved | High |  Alessia Fahey | — | Jacklyn Dare | samplesfragrancerefund | 18h | ○Sent, no reply | — | — | — | May 22, 2025 | - | |
| 81957338 | Allergic reaction concern | Solved | Low |  Frederique Bergstrom-Block MD | — |  Garth Dooley | Phone | — | 5h | ○Sent, no reply | — | — | — | May 12, 2026 | - |
| 69282175 | Question about product ingredients | Solved | Normal |  Pam Hauck | — |  Julie Hodkiewicz | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - |
| 09730096 | Discount code not working | Solved | High |  Hudson Tromp | — | Mr. Cade Senger | Phone | — | 9h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 30289230 | Address change after shipping | Solved | Normal |  Vicky Gulgowski | — | Ignatius Cummerata | vipgift-card | 7h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | |
| 49413321 | Missing items in shipment | Open | Low |  Damon Tromp | — | Eula McKenzie | Chat | returnsrefundbopis | - | —Skipped | — | — | — | Jun 15, 2025 | - |
| 89585074 | App login problem | Solved | Low |  Faith Douglas | — | Mr. Lonie Hudson | — | 19h | ●Responded | 9/11 | — | — | Jan 14, 2026 | - | |
| 81669599 | Return after 30-day window | Open | High |  Mr. Efren Connelly | — | Tommy Kuvalis | Chat | refund | - | —Skipped | — | — | — | May 1, 2026 | - |
| 39855363 | Where is my order? | Solved | Low |  Heber Maggio | Aurora Hotels Group | Kip Schroeder IV | fragrancewholesale | 6h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |
| 58980233 | Missing samples in order | Solved | Normal |  Eloy Dicki | — | Leonard Waters-Howell | returns | 1d 22h | ●Responded | 3/5 | — | — | Feb 19, 2026 | - | |
| 36028473 | Order arrived damaged | Solved | High |  Kaitlin Weber | — | Darryl Jacobi | Phone | loyaltywholesale | 1h | ○Sent, no reply | — | — | — | Mar 21, 2026 | - |
| 15830272 | Klarna / Afterpay split issue | Solved | Normal |  Alexis Connelly | — | Katrina Johns | Phone | loyaltyapp | 1h | ●Responded | 1/5 | — | — | Dec 19, 2025 | - |
| 59674569 | Store experience feedback | Solved | Low |  Lester Morar | — | Miss Amber Hintz Sr. | influencerdamaged | 5h | ●Responded | 9/11 | — | — | Sep 23, 2025 | - | |
| 13625990 | Return after 30-day window | Solved | Low |  Lionel Hagenes III | — | Garth Dooley | apployalty | 3h | ●Responded | 1/5 | — | — | Jun 28, 2025 | - | |
| 72220702 | Loyalty points not posting | Solved | Normal |  Marquise Harvey | — | Julie Hodkiewicz | viployalty | 11h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |
| 42639288 | Insider tier issue | Solved | Normal |  Aric Ratke | — | Darryl Jacobi | influencerrefundreturns | 5h | ●Responded | 4/5 | — | — | Aug 28, 2025 | - |