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Showing 14,401 - 14,450 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 88013746 | Discount code not working | Solved | Normal |  Mamie Wehner | — |  Julie Hodkiewicz | bopisreturns | 5h | ⊘Not fired | — | — | — | Oct 16, 2025 | - | |
| 73520386 | Price match request | Solved | Normal |  Ms. Josefina Collins | — |  Faith Hilll | — | 11h | ⊘Not fired | — | — | — | Aug 26, 2025 | - | |
| 81097594 | Refund not received | Solved | Normal |  Santa Baumbach DVM | — | Faith Hilll | appinfluencer | 2h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 89138210 | Loyalty points not posting | Solved | Low |  Dr. Kenny Deckow Sr. | — |  Mr. Lonie Hudson | Chat | — | 2d 18h | ○Sent, no reply | — | — | — | May 26, 2025 | - |
| 06808592 | Refund not received | Solved | High |  Gretchen Wehner | — | Faith Hilll | Chat | wholesaleshade-match | 5h | ○Sent, no reply | — | — | — | Aug 5, 2025 | - |
| 72663742 | BOPIS pickup not ready | Solved | Normal |  Ova Ratke | — |  Ignatius Cummerata | Chat | bopisgift-card | 5h | ⊘Not fired | — | — | — | Feb 23, 2026 | - |
| 60994317 | BOPIS order cancelled at store | Solved | Normal |  Ross Heathcote | — |  Mr. Skyla Trantow | Social | refund | 13h | ⊘Not fired | — | — | — | Aug 26, 2025 | - |
| 84665670 | BOPIS pickup not ready | Solved | Urgent |  Doyle Little | — |  Eula McKenzie | returns | 2h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - | |
| 24033999 | Where is my order? | Solved | Urgent |  Elise Littel | — |  Yazmin Jast | — | 15h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |
| 38385460 | Return after 30-day window | Solved | Normal |  Kay Boyer | — | Mr. Skyla Trantow | shade-matchwholesaleapp | 2h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 43261859 | Order arrived damaged | Solved | High |  Kirsten Becker | — |  Chaz Renner | Phone | wholesaleinfluencer | 2d 16h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 96363617 | Loyalty points not posting | Pending | Normal |  Shaun Braun Sr. | — |  Steve O'Conner | Chat | shipping | - | —Skipped | — | — | — | Jul 2, 2025 | - |
| 99329073 | Cancel subscription / Auto-replenish | Solved | Low |  Tessie Pouros | — | Julie Hodkiewicz | gift-cardsamples | 1h | ●Responded | 1/5 | — | — | May 23, 2025 | - | |
| 11190385 | Return after 30-day window | Open | High |  Rose Ruecker | — |  Amely Pacocha | Phone | appgift-cardwholesale | - | —Skipped | — | — | — | Sep 2, 2025 | - |
| 12499013 | Return after 30-day window | Solved | High |  Marques Turner | — |  Miss Amber Hintz Sr. | — | 2h | ●Responded | 5/5 | — | — | May 23, 2026 | - | |
| 22219263 | App login problem | Solved | Low |  Mrs. Monica Daugherty | — |  Tommy Kuvalis | — | 4h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |
| 97354451 | Store experience feedback | Solved | Normal |  Ms. Dagmar Cremin | — |  Garth Dooley | — | 19h | ⊘Not fired | — | — | — | Nov 6, 2025 | - | |
| 85334094 | Influencer code not working | Solved | Normal |  Bulah Mohr | — | Julie Hodkiewicz | samplesreturnsloyalty | 22h | ●Responded | 10/11 | — | — | Feb 26, 2026 | - | |
| 75591784 | BOPIS order cancelled at store | Pending | Normal |  Bennie Shields | — | Miss Amber Hintz Sr. | fragrancerefundinfluencer | - | —Skipped | — | — | — | Oct 2, 2025 | - | |
| 68893821 | Loyalty points not posting | Solved | Normal |  Matilde Kreiger | — |  Kaela Friesen | gift-cardrefund | 4h | ●Responded | 5/5 | — | — | Jun 25, 2025 | - | |
| 52697868 | Address change after shipping | Solved | High |  Dallas Fay | — | Mr. Skyla Trantow | Phone | appshipping | 1h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - |
| 01875630 | Gift card balance question | Solved | Normal |  Mr. Elvie Block | — |  Katrina Johns | — | 4d 6h | ●Responded | 2/5 | — | — | Jul 11, 2025 | - | |
| 86950149 | Discount code not working | Solved | High |  Jodi Homenick | — | Steve O'Conner | vipgift-card | 19h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 27083443 | Price match request | Pending | Urgent |  Ben Schimmel | — |  Lily Raynor | Chat | wholesaleshippingapp | - | —Skipped | — | — | — | Nov 19, 2025 | - |
| 23719165 | Item authenticity concern | Solved | Normal |  Stacy McLaughlin | — |  Jacklyn Dare | — | 10h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 07385953 | Pro discount enrollment | Solved | Normal |  Darrel Kautzer | — |  Mr. Eliza Gerhold IV | vipfragranceshade-match | 6h | ●Responded | 5/5 | — | — | Dec 2, 2025 | - | |
| 02476658 | Loyalty points not posting | Solved | Normal |  Gerard Ledner DVM | — |  Oscar O'Hara | Phone | refund | 20h | ⊘Not fired | — | — | — | Jun 3, 2025 | - |
| 52018080 | App login problem | Pending | Normal |  Joel Runolfsdottir | — | Faith Hilll | Chat | refundgift-cardreturns | - | —Skipped | — | — | — | Mar 24, 2026 | - |
| 62150407 | Lost package follow-up | Pending | Normal |  Tasha Schultz | Coastal Spas & Wellness | Oscar O'Hara | Social | fragrance | - | —Skipped | — | — | — | Nov 11, 2025 | - |
| 92583771 | Wrong shade sent | Solved | Low |  Scot West | — | Julie Hodkiewicz | refundloyaltygift-card | 4h | ●Responded | 9/11 | — | — | Feb 18, 2026 | - | |
| 14338464 | Influencer code not working | Solved | Normal |  Mr. Magdalena Reynolds | — |  Vilma Gusikowski | shade-match | 6h | ●Responded | 4/11 | — | — | Feb 12, 2026 | - | |
| 98915611 | Gift card balance question | Solved | Low |  Nathaniel Franecki | — | Yazmin Jast | — | 1d 19h | ○Sent, no reply | — | — | — | May 4, 2026 | - | |
| 47769044 | Shipping cost question | Pending | Normal |  Scott Reichel | — | Jacklyn Dare | shade-match | - | —Skipped | — | — | — | Apr 22, 2026 | - | |
| 43009095 | Insider tier issue | Solved | High |  Petra Bogisich | — |  Dr. Mandy McLaughlin | wholesalefragrancerefund | 22h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |
| 23712648 | Address change after shipping | Solved | High |  Toby Weimann | — | Chaz Renner | Phone | — | 6h | ○Sent, no reply | — | — | — | Jan 21, 2026 | - |
| 14881552 | Return after 30-day window | Solved | High |  Mr. Cedric Schiller | Verde Concierge | Katrina Johns | Chat | fragrancewholesalevip | 14h | ○Sent, no reply | — | — | — | Aug 6, 2025 | - |
| 07985155 | Cancel subscription / Auto-replenish | Pending | High |  Eliane Witting IV | — | Katrina Johns | gift-cardrefund | - | —Skipped | — | — | — | Jul 23, 2025 | - | |
| 08880865 | Item authenticity concern | Solved | Normal |  Mrs. Juana Russel | — | Vilma Gusikowski | Chat | shade-match | 4h | ●Responded | 7/11 | — | — | Nov 17, 2025 | - |
| 76644668 | Gift card balance question | Pending | Normal |  Eugene Koepp | — | Faith Hilll | Chat | shade-matchreturnsinfluencer | - | —Skipped | — | — | — | Nov 8, 2025 | - |
| 11749253 | Missing items in shipment | Solved | Normal |  Eugene Spencer | — | Amely Pacocha | bopissamplesshade-match | 2h | ●Responded | 4/5 | — | — | Oct 24, 2025 | - | |
| 98736561 | Klarna / Afterpay split issue | Solved | Normal |  Ginger Hilll | — | Katrina Johns | — | 16h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 21792164 | Influencer code not working | Solved | Normal |  Jeannette Hessel | — | Ignatius Cummerata | — | 3h | ⊘Not fired | — | — | — | May 28, 2025 | - | |
| 85395578 | Refund not received | Solved | Low |  Mr. Benjamin Ryan | — | Mr. Lonie Hudson | Phone | wholesalesamplesgift-card | 7h | ●Responded | 1/5 | — | — | Aug 6, 2025 | - |
| 65530901 | Order arrived damaged | Solved | Low |  Reanna Weber | Aurora Hotels Group |  Kip Schroeder IV | Chat | — | 2h | ○Sent, no reply | — | — | — | May 30, 2025 | - |
| 30966247 | Insider tier issue | Solved | Urgent |  Ernesto Keeling | — | Miss Amber Hintz Sr. | Phone | samples | 13h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 42115324 | BOPIS pickup not ready | Solved | Normal |  Emmanuelle Glover | — |  Mr. Cade Senger | shade-matchgift-card | 2d | ●Responded | 1/5 | — | — | Apr 8, 2026 | - | |
| 59098932 | Missing samples in order | Open | Low |  Tristian Murphy | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Aug 16, 2025 | - |
| 70120907 | Birthday gift not received | Solved | Normal |  Anita Kerluke | — |  Leonard Waters-Howell | — | 5h | ○Sent, no reply | — | — | — | Dec 13, 2025 | - | |
| 24180541 | Insider tier issue | Solved | Normal |  Hallie Feest | — | Amely Pacocha | vipwholesalegift-card | 2h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |
| 50331455 | Address change after shipping | Solved | Normal |  Diane Corkery | — | Mr. Cade Senger | Phone | loyaltysamplesapp | 3d 22h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - |