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Showing 14,601 - 14,650 of 50,000
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 10206363 | BOPIS order cancelled at store | Solved | Normal |  Bridget Crist I | — |  Mr. Lonie Hudson | Chat | loyaltysamplesfragrance | 1d 19h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 04765360 | Where is my order? | Open | High |  Miss Reece Grady | — |  Darryl Jacobi | Chat | appdamaged | - | —Skipped | — | — | — | Dec 12, 2025 | - |
| 64211697 | Foundation match help | Solved | Low |  Barbara Langworth | — |  Mr. Cade Senger | influencer | 1d 1h | ⊘Not fired | — | — | — | Nov 7, 2025 | - | |
| 25990299 | BOPIS pickup not ready | Solved | Low |  Amya Lakin | — |  Miss Amber Hintz Sr. | — | 1d 13h | ⊘Not fired | — | — | — | Jun 25, 2025 | - | |
| 14907054 | Where is my order? | Solved | Normal |  Elyse Ernser | — |  Amely Pacocha | wholesalefragrancebopis | 5h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 45671691 | Cancel order request | Solved | Normal |  Francesca Stracke | — |  Vilma Gusikowski | Chat | shade-matchbopisrefund | 2h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 53786172 | Missing items in shipment | Solved | Normal |  Mrs. Leora Muller | House of Lumière |  Eula McKenzie | — | 5h | ●Responded | 4/5 | — | — | May 5, 2026 | - | |
| 65291937 | Insider tier issue | Pending | Normal |  Curtis Bednar | — |  Kaela Friesen | fragrance | - | —Skipped | — | — | — | Dec 22, 2025 | - | |
| 58639578 | Restock alert for backorder | Pending | Low |  Cortney Lakin | — | Kaela Friesen | — | - | —Skipped | — | — | — | Apr 17, 2026 | - | |
| 30515580 | Store experience feedback | Open | Normal | Francesca Stracke | — |  Tommy Kuvalis | Chat | shade-match | - | —Skipped | — | — | — | Dec 10, 2025 | - |
| 74494429 | Missing samples in order | Solved | Normal |  Myah Barrows | — |  Oscar O'Hara | shippingbopisshade-match | 2d 13h | ●Responded | 4/5 | — | — | Aug 20, 2025 | - | |
| 44658203 | Where is my order? | Solved | High |  Patty Pacocha | — | Mr. Cade Senger | shade-match | 4h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - | |
| 24375382 | Gift card balance question | Solved | Normal |  Vallie Zulauf | — |  Faith Hilll | Chat | damagedrefund | 16h | ○Sent, no reply | — | — | — | Feb 16, 2026 | - |
| 63562109 | Discount code not working | Solved | Normal |  Noel Stracke | — |  Dr. Mandy McLaughlin | Chat | refundreturns | 6h | ●Responded | 5/5 | — | — | Feb 2, 2026 | - |
| 89540732 | Cancel order request | Solved | Normal |  Dessie Lubowitz | — | Darryl Jacobi | refunddamagedshade-match | 1h | ●Responded | 10/11 | — | — | Jun 18, 2025 | - | |
| 45205076 | Restock alert for backorder | Solved | Low |  Rolando Hodkiewicz | Crown Department Stores |  Steve O'Conner | samplesfragrance | 2h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |
| 96159228 | Wholesale order question | Solved | Normal |  Kane Bernier | — |  Kip Schroeder IV | refund | 2h | ●Responded | 1/11 | — | — | Mar 16, 2026 | - | |
| 17039250 | App crashes at checkout | Solved | Normal |  Jessy Reichel | — |  Mr. Skyla Trantow | refundshade-match | 1h | ●Responded | 10/11 | — | — | May 19, 2026 | - | |
| 12319926 | Price match request | Solved | Normal |  Joanne Vandervort | — | Mr. Lonie Hudson | vip | 6h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 14075023 | Order arrived damaged | Solved | Low |  Lucio Gorczany | — |  Katrina Johns | Chat | gift-cardrefundapp | 5h | ●Responded | 10/11 | — | — | Apr 27, 2026 | - |
| 80164300 | Missing items in shipment | Solved | Low |  Frederick Kling | — |  Ignatius Cummerata | Chat | wholesalebopisfragrance | 13h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - |
| 63513272 | Wholesale order question | Solved | Low |  Shelia Franecki | — |  Yazmin Jast | — | 2d 12h | ○Sent, no reply | — | — | — | May 16, 2026 | - | |
| 94066067 | Shipping cost question | Solved | Low |  Rodney Mills III | — |  Leonard Waters-Howell | wholesale | 5h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 87427298 | Price match request | Open | Low |  Andrew Dare | — |  Jacklyn Dare | Phone | vipbopis | - | —Skipped | — | — | — | May 21, 2026 | - |
| 61798477 | Store experience feedback | Solved | High |  Abe Smitham | — |  Garth Dooley | shippingfragranceinfluencer | 1h | ●Responded | 7/11 | — | — | Aug 16, 2025 | - | |
| 18882131 | Gift card balance question | Pending | Urgent |  Nina Ortiz | — | Eula McKenzie | app | - | —Skipped | — | — | — | Jun 28, 2025 | - | |
| 43666577 | Gift card balance question | Solved | Normal |  Virgil Thiel | Atlas Hospitality | Kaela Friesen | fragranceshipping | 21h | ●Responded | 2/5 | — | — | Mar 25, 2026 | - | |
| 20455182 | Loyalty points not posting | Solved | Normal |  Ross Heathcote | — | Faith Hilll | shippingvipwholesale | 2d 23h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 03339319 | Address change after shipping | Pending | Normal |  Faith Douglas | — | Kip Schroeder IV | shipping | - | —Skipped | — | — | — | Mar 30, 2026 | - | |
| 68619754 | Store experience feedback | Solved | Low |  Van O'Kon | — | Vilma Gusikowski | influencerappgift-card | 6h | ○Sent, no reply | — | — | — | Jul 15, 2025 | - | |
| 24970983 | Allergic reaction concern | Solved | High |  Fredrick Mills | — | Mr. Cade Senger | — | 17h | ○Sent, no reply | — | — | — | May 26, 2025 | - | |
| 19463712 | Address change after shipping | Pending | Normal |  Mr. Nickolas Pouros | — | Garth Dooley | refundreturnsfragrance | - | —Skipped | — | — | — | Apr 23, 2026 | - | |
| 95865499 | Price match request | Solved | Normal |  Julio Denesik MD | — |  Julie Hodkiewicz | Chat | returnsvip | 1d 5h | ●Responded | 9/11 | — | — | Jun 25, 2025 | - |
| 57065077 | Return after 30-day window | Solved | Low |  Aliyah Rutherford DDS | — | Kaela Friesen | Chat | appinfluencer | 2h | ●Responded | 5/5 | — | — | Oct 31, 2025 | - |
| 19524015 | Return after 30-day window | Solved | Low |  Rubye Walker | — | Kaela Friesen | Chat | influencerreturns | 7d 23h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 38249504 | Refund not received | Solved | Normal |  Nayeli Schowalter | — | Mr. Skyla Trantow | Chat | damaged | 2d | ○Sent, no reply | — | — | — | Aug 14, 2025 | - |
| 91397009 | Store experience feedback | Solved | High |  Burley Jacobson | — | Miss Amber Hintz Sr. | gift-cardrefund | 22h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - | |
| 50107363 | Store experience feedback | Solved | Low |  Petra Bogisich | — | Julie Hodkiewicz | Phone | shippingshade-matchloyalty | 4h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - |
| 98818957 | Lost package follow-up | Solved | Urgent |  Mr. Ottilie Witting | — | Tommy Kuvalis | gift-card | 3h | ●Responded | 2/5 | — | — | Oct 3, 2025 | - | |
| 30247123 | Discount code not working | Pending | Normal | Francesca Stracke | — | Darryl Jacobi | Social | bopisrefund | - | —Skipped | — | — | — | Oct 22, 2025 | - |
| 25787280 | App login problem | Solved | Normal |  Ms. August Greenfelder | — | Faith Hilll | samplesshade-match | 2d 4h | ●Responded | 9/11 | — | — | May 28, 2025 | - | |
| 75400266 | Loyalty points not posting | Solved | Normal |  Haskell Dietrich | — | Kip Schroeder IV | Chat | — | 8h | ○Sent, no reply | — | — | — | Aug 1, 2025 | - |
| 03464082 | Shipping cost question | Solved | Normal |  Doyle Little | — |  Chaz Renner | refundreturns | 9h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 55463458 | Price match request | Solved | Normal |  Nick Murray | — | Steve O'Conner | — | 19h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |
| 18570234 | App crashes at checkout | Solved | Normal | Van O'Kon | — | Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | May 9, 2026 | - | |
| 78550391 | BOPIS pickup not ready | Pending | Low |  Ms. Jeannette Heaney | — | Mr. Cade Senger | Chat | influencer | - | —Skipped | — | — | — | Oct 4, 2025 | - |
| 56106296 | Wholesale order question | Solved | Normal |  Ms. Dallin Schmitt | — | Oscar O'Hara | Chat | — | 17h | ○Sent, no reply | — | — | — | Sep 15, 2025 | - |
| 18740651 | Cancel order request | Solved | High |  Amy Weissnat | — | Oscar O'Hara | influencergift-card | 5h | ●Responded | 3/5 | — | — | Jun 27, 2025 | - | |
| 52627417 | Shipping cost question | Pending | Normal |  Lamar Erdman | — | Vilma Gusikowski | returns | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 17235739 | Wrong shade sent | Solved | Normal |  Tyrone Jacobi DVM | — | Mr. Skyla Trantow | — | 1d 7h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - |